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FERPA and Disclosure of Directory Information for Former Students at CSI, Lecture notes of Federal Courts

A court case where Relators requested various student information from CSI for former students between 2008 and 2011, including directory information. CSI objected to the request, stating that notice and an opportunity to opt out were required under FERPA for former students. However, the court found that FERPA does not require notice for former students regarding directory information, and CSI was allowed to disclose certain directory information without complying with the notice and opt out conditions. The document also discusses the types of directory information that can be disclosed and the conditions under which an educational institution can do so.

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IN THE UNITED STATES DISTRICT COURT
FOR THE NORTHERN DISTRICT OF ILLINOIS
EASTERN DIVISION
UNITED STATES OF AMERICA, ex rel. )
LIZETTE MUNOZ and WESLEY FRENDT, )
)
Plaintiffs/Relators, )
)
v. ) No. 11 C 7899
)
COMPUTER SYSTEMS INSTITUTE, INC., ) Judge Robert M. Dow
) Magistrate Judge Finnegan
Defendant. )
AMENDED MEMORANDUM OPINION AND ORDER1
Plaintiffs-Relators (“Relators”) have brought this qui tam action on behalf of the
United States of America alleging that their former employer, Defendant Computer
Systems Institute, Inc. (“CSI”), a for-profit educational institution, violated the False
Claims Act, 31 U.S.C. § 3729 et seq., by making a number of misrepresentations to the
Department of Education, its accrediting agencies, and prospective students. Relators
allege that these misrepresentations enabled CSI to secure student financial aid in the
form of loans and grants from the federal government.
In the course of discovery, Relators asked CSI to produce a variety of information
about its former students over the four-year period from January 2008 through
December 2011, including: student ID, date of birth, graduation credential (i.e., high
school diploma, GED or Ability to Benefit), attendance, course of study, and non-Title IV
loan tuition paid by a student or on a student’s behalf. Relators claim that this data is
necessary to enable them to perform statistical analyses that will prove CSI made false
statements about (1) student job placement rates, (2) student eligibility to take
1 This opinion supersedes the earlier opinion of this Court entered at docket no. 155.
Case: 1:11-cv-07899 Document #: 163 Filed: 06/30/15 Page 1 of 15 PageID #:<pageID>
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IN THE UNITED STATES DISTRICT COURT

FOR THE NORTHERN DISTRICT OF ILLINOIS

EASTERN DIVISION

UNITED STATES OF AMERICA, ex rel. ) LIZETTE MUNOZ and WESLEY FRENDT, ) ) Plaintiffs/Relators, )) v. ) No. 11 C 7899 ) COMPUTER SYSTEMS INSTITUTE, INC., ) Judge Robert M. Dow Defendant. ))^ Magistrate Judge Finnegan AMENDED MEMORANDUM OPINION AND ORDER^1 Plaintiffs-Relators (“Relators”) have brought this qui tam action on behalf of the United States of America alleging that their former employer, Defendant Computer Systems Institute, Inc. (“CSI”), a for-profit educational institution, violated the False Claims Act, 31 U.S.C. § 3729 et seq ., by making a number of misrepresentations to the Department of Education, its accrediting agencies, and prospective students. Relators allege that these misrepresentations enabled CSI to secure student financial aid in the form of loans and grants from the federal government. In the course of discovery, Relators asked CSI to produce a variety of information about its former students over the four-year period from January 2008 through December 2011, including: student ID, date of birth, graduation credential (i.e., high school diploma, GED or Ability to Benefit), attendance, course of study, and non-Title IV loan tuition paid by a student or on a student’s behalf. Relators claim that this data is necessary to enable them to perform statistical analyses that will prove CSI made false statements about (1) student job placement rates, (2) student eligibility to take

(^1) This opinion supersedes the earlier opinion of this Court entered at docket no. 155.

certification examinations without a high school diploma or GED, (3) commissions and bonuses paid to Admissions Representatives, and (4) the amount of revenue CSI derives from non-Title IV program funds. CSI objects that the information is overly burdensome to produce because the school must first give each former student notice and an opportunity to opt out pursuant to the Family Educational Rights and Privacy Act (“FERPA”). 2 Relators respond that notice is not required for former students when, as they claim here, the data in question all constitute “directory information” under the statute. For the reasons set forth here, the Court finds that FERPA does not require an educational institution to notify former students prior to disclosing directory information, and CSI’s objection in that regard is overruled. The Court also finds that for purposes of this case, directory information includes student ID, date of birth, course of study, and time period when a student attended CSI (but not specific dates the student attended each class). It also includes whether the student has been awarded a high school diploma, GED, or Ability to Benefit (ATB) certificate. Tuition payments made by ESL students, however, do not qualify as directory information under the statute. 3

(^2) The Court will address in a separate opinion CSI’s additional objection that the cited categories of directory information are irrelevant under Rule 26. (^3) After the Court issued its June 2, 2015 opinion (Doc. 155), the parties appeared for a status hearing during which the Court learned more about the specific information maintained byCSI regarding the ATB credential and saw a sample of how this information appears in the CSI database.credential did not qualify as directory information. Plaintiffs then moved the Court for reconsideration of its prior ruling that the ATB Because the Court is persuaded—now that it has seen the database and the specific information maintained about the ATB credential qualifies as directory information, the motion to reconsider is granted, and the Court’s—that this previous opinion and order (Doc. 155) will be vacated.

attended. 34 C.F.R. § 99.3. An educational institution is allowed to disclose “directory information” if: it has given public notice to parents of students in attendance and eligible students in attendance at the institution of: (1)designated as directory information; the types of personally identifiable information the agency has (2) the right to refuse to let the institution disclose any or all of those types of information about the student; and (3) the period of time to notify the institution in writing that he or she does not want any or all of those types of information about the student designated as directory information. 34 C.F.R. § 99.37(a). The rule is different for former students. Specifically, an educational institution may disclose directory information about former students without complying with the notice and opt out conditions in paragraph (a) of this section.valid request to opt out of the disclosure of directory information made However, the agency or institution must continue to honor any while a student was in attendance unless the student rescinds the opt out request. 34 C.F.R. § 99.37(b). “Under FERPA, each educational institution can choose whether to make the various categories of directory information public or not.” Electronic Privacy Info. Ctr. v. United States Dep’t of Educ ., 48 F. Supp. 3d 1, 20 (D.D.C. 2014). Prior to May 2011, CSI did not designate any student identifier as directory information, choosing to forego the ability to disclose such information. As a result, CSI did not provide students in attendance at the time either with notice that such information may be disclosed or with an opportunity to opt out. Between May and December 2011, CSI changed its policy and decided that instead of designating nothing as directory information, it would

designate the following student identifiers: student name; address; telephone number; email address; enrollment status; program of study; photograph; degrees and awards received; and dates of attendance (the “2011 categories”). (Doc. 149, at 10). Students attending CSI from May through December 2011 received notice of these categories and a chance to opt out as required by section 99.37(a). Relators are seeking information relating to former students who attended CSI before January 2012. CSI has agreed that pursuant to section 99.37(b), it may produce the 2011 categories of directory information for any student who did not opt out between May and December 2011. The question is whether CSI may also produce other categories of directory information for those same students, or produce any directory information for students in attendance before May 2011 who never had a chance to opt out since nothing had been designated as directory information at the time. CSI reads the statute to require that an educational institution never disclose any directory information of current or former students unless the institution has at some point (1) designated which student identifiers fall within that definition, and (2) given students notice and an opportunity to opt out. With respect to the designation element, CSI notes that directory information “comprises different categories of information depending on the categories of information that an institution chooses to publicly identify as ‘directory.’” (Doc. 149, at 10). The University of Illinois-Champaign, for example, designates date of birth as directory information. Academic Policies and Regulations , § 3-602(c) (http://studentcode.illinois.edu/article3_part6_3-602.html, last visited May 20, 2015). The University of Michigan does not. University of Michigan Student Rights and Student Records (http://ro.umich.edu/ferpa/, last visited May 20, 2015). In CSI’s view,

information but have not been designated as such nonetheless may be disclosed for former students. CSI insists that even if it is not limited to disclosing only those student identifiers it designated in May 2011, it still must give all former students an opportunity to opt out before any new categories of directory information are disclosed. This argument focuses on the second sentence of section 99.37(b), which states that educational institutions “must continue to honor any valid request to opt out of the disclosure of directory information made while a student was in attendance unless the student rescinds the opt out request.” CSI says that “for the regulation to make sense, there must have been public notice when the former students were attending the institution. Otherwise, the opportunity to object under FERPA would be meaningless.” (Doc. 149, at 12). The Court disagrees. The regulations plainly state that educational institutions are allowed to disclose directory information of former students “without complying with the notice and opt out conditions.” 34 C.F.R. § 99.37(b). See also 73 F.R. 15574-01 (Mar. 24, 2008) (an educational institution “does not have to notify former students about its policy on directory information disclosures and their right to opt out.”). Though an educational institution must continue to honor opt outs made when students were in attendance there, the regulations do not mandate that students who were never given an opportunity to opt out (e.g., because the school did not designate any identifiers for disclosure at the time of attendance) receive a chance to opt out as former students. In fact, the regulations do not even require that educational institutions notify former students that they have changed the categories included as directory information.

Thus, a now-former student who had an opportunity while enrolled to opt out but chose not to when directory information included only name, email address and major field of study, has no right to notice if, after graduation, the school decides to expand the definition to include other identifiers the student might find objectionable, such as address, photograph and date of birth. In such circumstances, where a now-outdated version of a prior notice suffices for purposes of section 99.37(b), it makes no sense to require an educational institution to notify former students about which identifiers may constitute directory information merely because the prior “definition” included none and the new definition includes every possible identifier listed in the statute. The cases CSI relies on deal with current as opposed to former students and therefore are not instructive on this issue. See Electronic Privacy Info. Ctr. , 48 F. Supp. 3d at 20 (addressing university decision to require that student ID numbers be placed on student badges); Zomba Recording LLC v. Does 1-15 , No. 08 C 31-HRW, 2008 WL 10722357 (E.D. Ky. June 2, 2008) (requiring notice to current students before releasing their directory information pursuant to subpoena where “the record does not reflect whether [the university] provides the type of annual notice contemplated by FERPA.”). The only possible exception is Alberts v. Wheeling Jesuit Univ. , No. 5:09-CV- 109, 2010 U.S. Dist. LEXIS 40816 (N.D.W.V. Mar. 29, 2010), where a former professor sought a list of names of students who attended faculty meetings in 2006-2007 (for use in a discrimination lawsuit). Id. at *11. The university argued that the names constituted “education records” that could not be disclosed under FERPA; the plaintiff responded merely that the names were relevant to his case. Id. The court held that the student names were not education records but did “qualify as directory information, which is

(Doc. 149, at 13), does not mean that former students must receive notice before CSI discloses their student IDs in this case.

2. Date of Birth A student’s date of birth is expressly listed as an example of directory information. 34 C.F.R. § 99.3. CSI’s only basis for refusing to disclose date of birth is the fact that it has never designated date of birth as directory information. (Doc. 149, at 13). Once again, the Court does not find that argument persuasive. CSI also cites Richardson v. Board of Educ. of Huber Heights City Schools , No. 3:12-CV-00342, 2014 WL 8619228 (S.D. Ohio Mar. 11, 2014), for the proposition that “courts require that institutions redact date of birth before disclosing documents.” (Doc. 149, at 14). In Richardson , the court ordered the production of student disciplinary files in connection with a lawsuit seeking redress for a hazing incident, finding the documents relevant to the issues in the case. Id. at *1-2. The court also found, however, that personal identifiers, such as student ID numbers, dates of birth, addresses, and photographs had to be redacted prior to production. Id. at *3. Given that the Richardson court was addressing identifiers linked with disciplinary records, the case is not instructive as to whether date of birth, standing apart from any sensitive data, may constitute “directory information.” On the record presented, CSI may disclose the dates of birth of former students without giving them notice and an opportunity to opt out. 3. Graduation Credential Relators want to know whether, at the time of enrollment, each particular student had a high school diploma or GED, or took and passed an Ability to Benefit (“ATB”) test

administered by CSI (i.e., their “graduation credential”). CSI first objects, without supporting citation, that since it “maintains this information in students’ educational records,” it is not “directory information” subject to disclosure. (Doc. 149, at 14). In the absence of any authority suggesting that information that otherwise qualifies as “directory information” loses that status if an educational institution decides to place the information in educational records, CSI’s argument in that regard is rejected. CSI also contends that graduation credentials are not directory information in any event. It is true that the non-exhaustive list of directory information does not expressly include graduation credential, but Relators say the information is of the same type as “degrees, honors, and awards received; and the most recent educational agency or institution attended,” all of which are expressly identified as directory information. (Doc. 146, at 12). The Court agrees that the phrase “degrees, honors and awards received” fairly encompasses whether a student received a high school diploma (by graduating high school) or a GED certificate (by passing the high school equivalency test).^4 The phrase is not, as CSI suggests, limited to degrees, honors and awards the student received from CSI. The ATB credential is a closer question but also qualifies as directory information under the circumstances presented here. The ATB certificate is similar to a GED certificate in that it is a recognized credential that a person without a high school

(^4) According to the GED Testing Service website, “GED is a trademarked acronym used for the General Educational Development Tests, a battery of examinations administered bystates and jurisdictions to measure the skills and knowledge similar to a high school course of study. GED® graduates earn a GED® credential. The type of credential issued, diploma orcertificate, varies by state.” The test was first developed at the request of the military in 1942 to help returning World War II veterans finish their high school studies and reenter civilian life. (http://www.gedtestingservice.com/testers/faqs-test-taker#GED_stand_for, last visited June 29,” 2015).

the graduation credential—be it “HS”, “GED” or “ATB”—may be disclosed by CSI without prior notice to former students.

4. Non-Title IV Tuition Information Relators also seek tuition payment information for students in the ESL program. The regulations do not include tuition payments as a type of directory information, but Relators claim that ESL tuition qualifies because it “is not of a confidential or sensitive nature and CSI does not treat it as such.” (Doc. 146, at 12). By way of example, Relators note that CSI “has a ‘net price calculator’ on its website where students can estimate tuition and fees and posts the fees for its ESL programs on its website.” ( Id .) (citing CSI Tuition & Fees webpage, www.csinow.edu/esl/tuition-fees, last visited May 21, 2015). According to the webpage, tuition ranges from $3,600 to $6,000 per year, depending on the specific ESL program, plus quarterly book fees of between $90 and $150. In the Court’s view, the fact that tuition rates for ESL programs are publicly available is insufficient to justify treating individual student tuition payments as directory information. Tuition payments are not the type of information that generally appears in a student directory, and disclosing individual financial data would be a clear invasion of privacy. CSI may not disclose ESL tuition payment information without first obtaining consent. 5. Dates of Attendance As with date of birth, dates of attendance is expressly included as directory information and defined as follows: “the period of time during which a student attends or attended an educational agency or institution. Examples of dates of attendance include

an academic year, a spring semester, or a first quarter.” 34 C.F.R. § 99.3. CSI may produce this attendance information without notice to former students. CSI’s argument that it cannot do so since it never designated dates of attendance as directory information is rejected for the reasons already stated. (Doc. 149, at 15). Relators seek more than this, however, insisting that CSI also produce specific dates that each student was in class. As Relators explain, “CSI determines whether a student has started a program based on their attendance in the first five days,... and considers a student to have dropped out if not attending classes for more than 14 calendar days.” (Doc. 150, at 8 n.4) (citing CSI “Job Description: Admissions Representative,” Doc. 150, Ex. E, at 73). The problem with Relators’ request is that pursuant to the FERPA regulations, the term dates of attendance “does not include specific daily records of a student’s attendance at an educational agency or institution.” 34 C.F.R. § 99.3. For this reason, CSI must obtain student consent before it produces daily attendance records.

6. Course of Study Relators asked CSI to produce “courses” for each former student, prompting CSI to object that directory information does not include data about the individual courses a student took while at CSI. Relators have now clarified that they “do not seek data on the individual courses that former students took” but instead want to know the students’ “course of study,” meaning the type of program each student pursued at CSI (e.g., the Healthcare Program, the Network Career Program, etc.). (Doc. 146, at 11). With this limitation, the Court agrees that course of study falls within the definition of directory information. See 34 C.F.R. § 99.3 (defining directory information to include “major field