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This study guide provides multiple-choice questions and answers covering key concepts from chapter 1 of "introduction to business processes." it explores various functional departments within an organization, steps in generic business processes, and the impact of different processes on finances, people, and projects. The guide also delves into specific processes like procurement, production, fulfillment, inventory management, lifecycle data management, asset management, and customer service, providing insights into their components and related activities. It concludes with a brief overview of sap r/3 software and its role in business process management.
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Multiple Answer Questions
a. purchasing b. operations c. internships d. finance e. marketing
Answer : a, b, d, e Difficulty : Medium Page Reference: 1 Section: The Functional Organizational Structure Practice: Yes
a. Financial accounting processes b. Procurement process c. Production process d. Human capital management processes e. Project management processes
Answer : d, e Difficulty : Medium Page Reference: 6 Section: Business Processes Practice:
a. Warehouse b. Purchasing c. Sales d. Operations
d. Accounting e. Production
Answer : a, c, d Difficulty : Medium Page Reference : 8 Section: Business Processes: Fulfillment-Sell Practice:
a. Products
b. Components c. Parts d. Anything used in an organization e. Accounting
Answer : a, b, c, d Difficulty : Medium Page Reference : 8 Section: Business Processes: Fulfillment-Sell Practice:
a. Request materials b. Store materials c. Locate Materials d. Issue Materials e. Receive Payment
c. Prepare for Storage d. Store Materials e. Ship to Customer
Answer : a, b, e Difficulty : Medium Page Reference : 9 Section: Business Processes: Inventory and Warehouse Management-Store Practice: Yes
a. Engineering b. Marketing
c. Accounting d. Production e. Sales
Answer : a, b, d Difficulty : Medium Page Reference : 10 Section: Business Processes: Lifecycle Data Management- Design Practice:
a. Accounting b. Production c. Engineering d. Sales e. Marketing
Commented [RW1]: I can’t find this info in the chapter.
d. Request maintenance e. Perform service
Answer : b, c, d Difficulty : Medium Page Reference : 11 Section: Business Processes: Asset Management and Customer Service-Service Practice:
a. Perform service b. Create service request c. Settlement
d. Authorize service e. Request maintenance
Answer : b, d Difficulty : Medium Page Reference: 11 Section: Business Processes: Human Capital Management- People Practice:
a. Budgeting b. Execution c. Settlement d. Planning
Answer : a, b, c, d Difficulty : Medium Page Reference : 12
What part of the project management process is within the various functional areas? Commented [RW2]: This question isn’t clear to me.
Answer: b, c, d Difficulty: Medium Page Reference: 15 Section: How to use this book: SAP Software and Certification Practice: Yes