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ITN 106 MIDTERM EXAM QUESTIONS WITH CORRECT
ANSWERS
a tool in windows 7 that lists errors and issues that need to be addressed -- Answer โโ Action center In Windows, a user account that grants to the administrator(s) rights and privileges to all hardware and software resources, such as the right to add, delete, and change accounts and to change hardware configurations -- Answer โโ Administrator Account a Windows 7 feature that gives you a peek at the desktop when you move the mouse over the rectangle to the far-right side of the taskbar -- Answer โโ Aero Peek a Windows 7 feature that minimizes all other windows except the one you shake -- Answer โโ Aero Shake a Windows 7 feature that automatically maximizes a window when you drag it to the top of the desktop or snaps the window to the side of the screen when you drag it to a side. -- Answer โโ Aero Snap The Windows 7/Vista 3D user interface that gives a glassy appearance. also called aero glass. -- Answer โโ Aero User Interface
a folder with a .zip extension that contains compressed files. When files are put in the folder, they are compressed. When files are moved to a regular folder, the files are decompressed. -- Answer โโ Compressed folder a window containing several small utility programs called applets that are used to manage hardware, software, users, and the system -- Answer โโ Control Panel The initial screen that is displayed when an OS has a GUI interface loaded -- Answer โโ Desktop Small programs stored on the hard drive and installed in Windows that tell Windows how to communicate with a specific hardware device such as a printer, network, port on the motherboard, or scanner. -- Answer โโ Device Driver The properties assigned to a file. -- Answer โโ File Attributes a portion of the name of a file that indicates how the file is organized or formatted, the type of content in the file, and what program uses the file -- Answer โโ File extention The first part of the name assigned to a file, which does not include the file extension. In DOS, the filename can be no more than eight characters long and is followed by the file extension. In Windows, a filename can be up to 255 characters. -- Answer โโ Filename The properties assigned to a folder -- Answer โโ Folder attributes
a minor update to software that corrects an error, adds a feature, or addresses security issues. also called an update -- Answer โโ Patches a drive and list of directories pointing to a file such as C:\Windows\System32 -- Answer โโ Path The main directory, at the top of the top-down hierarchical structure of subdirectories, created when a hard drive or disk is first formatted -- Answer โโ Root directory The number of dots or pixels on the monitor screen expressed as two numbers such as 1680 x 1050 -- Answer โโ Screen resolution a program that runs in the background to support or serve Windows or an application. -- Answer โโ Service a collection of several patches or updates that is installed as a single update to an OS or application -- Answer โโ Service Pack Located on the right side of the Vista desktop and displays Vista gadgets -- Answer โโ Sidebar The Windows 7/Vista user account type that can use software and hardware and make some system changes, but cannot make changes that affect the security of the system or other user -- Answer โโ Standard account
a directory or folder contained in another directory or folder. also called a child directory or folder -- Answer โโ Subdirectory a Windows tool that provides details about a system, including installed hardware and software, the current system configuration, and currently running programs. The program file is Msinfo32.exe -- Answer โโ System Information a window that displays brief and important information about installed hardware and software and gives access to important Windows tools needed to support the system -- Answer โโ System Window a bar normally located at the bottom of the Windows desktop, displaying information about open programs and providing quick access to others -- Answer โโ Taskbar a Windows 7/Vista security feature that displays a dialog box when an event requiring administrative privileges is about to happen -- Answer โโ User Account Control (UAC) dialog box a primary partition that has been assigned a drive letter and can be formatted with a file system such as NTFS. Compare to logical drive -- Answer โโ Volume a Windows 7/Vista feature that gives a summary index designed to measure the overall performance of a system on a scale from 1.0 to 7.9 -- Answer โโ Windows Experience Index a Windows server directory database and service that is used in managing a domain to allow for a single point of administration for all shared resources on a network,
a Windows XP tool used to copy user data and settings from one computer to another -- Answer โโ Files and Settings Transfer Wizard a type of peer-to-peer network where each computer shares files, folders, libraries, and printers with other computers in the homegroup. access to the homegroup is secured using a homegroup password -- Answer โโ Homegroup a program included in the Windows automated Installation Kit that is used to create and modify standard images -- Answer โโ ImageX a file format that has an .iso file extension and holds an image of all the data, including the file system that is stored on an optical disc. ISO stands for International Organization for Standardization -- Answer โโ ISO Image a command used by the User State Migration Tool (USMT) to copy user settings and data temporarily stored on a server or removable media to a new computer. also see scanstate -- Answer โโ loadstate a division of a hard drive that can hold a volume -- Answer โโ partition as applied to networking, a network of computers that are all equals, or peers. Each computer has the same amount of authority, and each can act as a server to the other computers -- Answer โโ peer-to-peer Programming contained in the BIOS code on the motherboard used to start up the computer and search for a server on the network to provide a bootable operating system -- Answer โโ Preboot Execution Environment (PXE)
a window within the Control Panel that lists the programs installed on a computer where you can uninstall, change, or repair programs -- Answer โโ Programs and Features a Windows installation that requires the local user to start the process -- Answer โโ pull automation an installation where a server automatically pushes the installation to a computer when a user is not likely to be sitting at the computer -- Answer โโ push automation a command used by the User State Migration Tool (USMT) to copy user settings and data from an old computer to a server or removable media. also see loadstate -- Answer โโ Scanstate a Windows utility that helps you migrate user files and preferences from one computer to another to help a user make a smooth transition from one computer to another -- Answer โโ User State Migration Tools a Windows tool used to transfer Windows 7/Vista/XP user data and preferences to the Windows 7/Vista/XP installation on another computer -- Answer โโ Windows Easy Transfer a minimum operating system used to start the Windows installation -- Answer โโ Windows Preinstallation Environment
a computer that has an operating system, but has little computer power and might only need to support a browser used to communicate with a virtualization server -- Answer โโ Thin client an entry in a call-tracking system made by whoever receives a call for help and used to track and document actions taken. The ticket stays open until the issue is resolved -- Answer โโ ticket a computer that serves up virtual machines to multiple client computers and provides a virtual desktop for users on these client machines. -- Answer โโ Virtualization server an * or? character used in a command line that represents a character or group of characters in a filename or extension -- Answer โโ wildcard The group of folders and subfolders in the C:\Users folder that belong to a specific user account and contain the user profile -- Answer โโ User profile namespace a collection of files and settings about a user account that enables the user's personal data, desktop settings, and other operating parameters to be retained from one session to another -- Answer โโ User profile a Windows utility used to restore the system to a restore point. -- Answer โโ System Restore Wasted space on a hard drive caused by not using all available space at the end of a cluster. -- Answer โโ Slack
a copy of open files made so that open files are included in a backup -- Answer โโ Shadow copy On a hard disk drive or SSD, the smallest unit of bytes addressable by the operating system and BIOS. On hard disk drives, one sector equals 512 bytes; SSD drives might use larger sectors. -- Answer โโ Sector a database that Windows uses to store hardware and software configuration information, user preferences, and setup information. -- Answer โโ Registry The Windows swap file that is used to hold the virtual memory that is used to enhance physical memory installed in a system -- Answer โโ Pagefile.sys a utility that allows users to work with files in the folder when the computer is not connected to the corporate network -- Answer โโ Offline files a volume that can be accessed by way of a folder on another volume so that the folder has more available space. also see mount point -- Answer โโ Mounted drive The first sector on a hard drive, which contains the partition table and a program the BIOS uses to boot an OS from the drive -- Answer โโ Master Boot Record (MBR) a file that has been written to different portions of the disk so that it is not in contiguous clusters. -- Answer โโ Fragmented files
The low-level part of Windows, written specifically for each CPU technology, so that only the HaL must change when platform components change. -- Answer โโ Hardware Abstraction Layer (HaL) The portion of an OS that is responsible for interacting with the hardware. -- Answer โโ Kernel a Windows utility to build customized consoles. These consoles can be saved to a file with an .msc file extension -- Answer โโ Microsoft Management Console a Windows 7 utility that provides information to evaluate the performance of a system and to adjust Windows for best performance. -- Answer โโ Performance information and tools a Microsoft Management Console snap-in that can track activity by hardware and software to measure performance. -- Answer โโ Performance Monitor a program that is running under the authority of the shell, together with the system resources assigned to it. -- Answer โโ Process a Windows 7/Vista utility that uses a flash drive or secure digital (SD) memory card to boost hard drive performance. -- Answer โโ ReadyBoost a Vista utility (Perfmon.msc) that collects, records, and displays events, called Data Collector Sets, that can help track the performance and reliability of Windows. In Windows XP, this monitor is called the Performance Monitor or the System Monitor. -- Answer โโ Reliability and Performance Manager
a Windows 7 utility that provides information about problems and errors that happen over time. -- Answer โโ Reliability Manager a Windows tool that monitors the performance of the processor, memory, hard drive, and network. -- Answer โโ Resource Monitor a console used by Windows to stop, start, and manage background services used by Windows and applications -- Answer โโ Services Console The portion of an OS that relates to the user and to applications -- Answer โโ Shell a Windows utility that can be installed in a console window by Microsoft Management Console. -- Answer โโ Snap-ins a Windows utility that lets you view the applications and processes running on your computer as well as information about process and memory performance, network activity, and user activity -- Answer โโ Task Manager a Windows tool that can set a task or program to launch at a future time, including at startup. -- Answer โโ Task Scheduler Each process that the CPU is aware of; a single task that is part of a longer task or request from a program -- Answer โโ Thread
a command that returns the process identifier (PID), which is a number that identifies each running process. -- Answer โโ Tasklist File extensions -- Answer โโ By default, Windows does not display _____________ in Windows Explorer Compressed -- Answer โโ A(n) _______ folder is often used to compress files to a smaller size so they can more easily be sent by e-mail. Control Panel -- Answer โโ The ____________________ is a window containing several small utility programs called applets that are used to manage hardware, software, users, and the system System Information Utility -- Answer โโ The ____________________ gives a wealth of information about installed hardware and software, the current system configuration, and currently running programs A tool that lists errors and issues that need attention -- Answer โโ Action Center Windows 7 Upgrade Advisor -- Answer โโ The simplest way to find out if a system can be upgraded to Windows 7 is to download, install, and run the ____________________. Dual boot -- Answer โโ A(n) ____________________ allows you to install the new OS without disturbing the old one so you can booth to either OS.
Drive imaging -- Answer โโ The process of copying an entire hard drive to another bootable media device is called __________________. A network where resources are managed by centralized computers -- Answer โโ Client/server network Overall structure an OS uses to name, store, and organize files on a volume -- Answer โโ File system PC Service -- Answer โโ A ____________________ technician goes to a customer site in response to a service call. CompTIA -- Answer โโ _________________ sponsors the A+ Certification Program and manages the exams. paperwork -- Answer โโ The job isn't finished until the ___________________ is done. HTPC -- Answer โโ A _________________ PC is designed to play and possibly record music, photos, movies, and video on a TV or large monitor screen. HAV -- Answer โโ a technology that enhances the processor support for VMs Fragmentation -- Answer โโ ____________________ happens over time as Windows writes files, deletes files, and writes new files to your drive.
Service -- Answer โโ If a _____________ that an application relies on has failed to start, make sure it has an Automatic or Manual startup setting. System Restore -- Answer โโ If you can identify the approximate date the error started, you may be able to use _________________ to revert the system to a state before the problem occurred. Blue screen -- Answer โโ To solve ____________________ stop errors after Windows startup, use the web to research the error message. A Windows utility that protects system files and keeps a cache of current system files in case it needs to refresh a damaged file -- Answer โโ System File Checker
