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J's IPMA - HR - Comprehensive Modules 1 - 8 Exam Questions
And Correct Answers (A+)
There is a certain organization that has decided to implement complete internal equity in its pay structure. To that end, every job in the organization has been rigorously evaluated and assigned points according to the worth of the job to the organization. The result is that many traditionally female-dominated jobs are paid more than what they are typically paid, and some traditionally male-dominated job are paid less than what they are typically paid. Which of the following statements is most likely to be true? a. This system is based on the idea of pay equity b. While this system appears ethical on its face, it is actually illegal under the Equal Pay Act because it will result in discrimination against men c. The organization will struggle to fill any of the stereotypical gender jobs in the organization d. Compensation for traditional male jobs will not be externally competitive from the organization ANSWER d. Compensation for traditional male jobs will not be externally competitive from the organization
Human Resource Management is: a. Leading, organizing, monitoring, and disciplining employees to accomplish organizational goals b. Designing of organizational systems to ensure that human talent is utilized effectively to accomplish organizational goals c. Using and coordinating human capital to make sure of the profitability and survival of the organization d. Utilizing and developing human capital in such a way that the entity's profitability and survival are guaranteed - ANSWER b. Development of systems that ensure that human talents are well utilized in achieving organizational objectives.
To the employer, the major benefit of categorizing a job as an independent contractor is that:
a. Independent contractors are usually more productive than regular employees b. Independent contractors can be fired at any time, unlike regular employees c. The employer does not have to pay Social Security, workers' compensation, or unemployment costs d. Employers do not have to verify that contractors have valid work permits. - ANSWER c. The employer does not have to pay Social Security, workers' compensation, or unemployment costs
Organizations use pay grades to a. Group individual jobs having approximately the same job worth b. Guard against pay differential based on sex or race c. Compare similar jobs across a variety of organizations d. Cluster jobs having common organizational characteristics - ANSWER a. Group individual jobs having approximately the same job worth.
What are variable pay plans? a. Methods of tying compensation to the Customer Price Index (CPI) in order to keep up with inflation b. Additional tangible rewards given to the employees for performance beyond normal expectations c. Payoffs that rise as workers acquire new job-related knowledge, skills, and abilities d. Incentives to achieve necessary performance levels - ANSWER b. Extra material rewards bestowed on the employees for achieving more than expected level An individual incentive system will be counterproductive when: a. The company focuses on teamwork and cooperation b. There is a turbulent technological environment c. It promotes competition among the employees d. The organizational culture stresses individualism - ANSWER a. The organization emphasizes teamwork and cooperation.
any way whereas health benefits might not even be used that year c. Employees will be more angry with reduced health benefits than by lower pay raises d. Employees are so unaware of their health benefits; they won't even notice reductions, whereas raise amounts are high profile - ANSWER c. Employees will be more upset with reduced health benefits than by lower pay raises
For employers, all the following are advantages to consumer-driven health plans EXCEPT: a. Health care usage rates typically fall significantly b. Employer contributions to the plans usually do not rise as fast as health-care costs c. Employers are will prepared to make decisions about how to spend their health care dollar d. Employers use these funds for preventive health care thus lowering the overall insurance costs for the employer - ANSWER c. Employers are will prepared to make decisions about how to spend their health care dollar
If you are asked to estimate the administrative costs of current benefits program, one of the most useful calculation you can make is: a. Health care usage rates typically fall significantly b. Employer contributions to the plans usually do not rise as fast as health-care costs c. Employees are will prepared to make decisions about how to spend their health care dollar d. Employees use these funds for preventive healthcare thus lowering the overall insurance costs for the employer - ANSWER??
In a contributory pension plan, the money for pension benefits is paid by the: a. Federal Government b. Employee through pre-tax deductions from pay c. Both the employee and employers d. By the employer - ANSWER c. Both the employee and employers
In the U.S., Japan, German, France and other countries, __________is/are placing significant financial pressures on government-provided retirement security plans. a. A baby boom b. An aging population c. Increasing standards for quality-of-live in old age d. The trend for retires to retire at earlier ages, while they are still healthy - ANSWER b. An aging population
The Family and Medical Leave Act (FMLA) provides that: a. Employees must be able to return to their former job following the leave b. The FMLA leave clock begins after all vacation and personal days have been used c. The leave must be taken as one 12-week block d. Health benefits must be continued during the leave at the same level and conditions - ANSWER d. Health benefits must be continued during the leave at the same level and conditions
A flexible benefits plan is designed to: a. Permit employees to contribute pretax dollars to purchase additional benefits b. Update benefits options continuously to reflect changing employee needs and desires c. Employers are well prepared to make decisions about how to spend their health care dollar d. Employees use these funds for preventive health care thus lowering the overall insurance costs for the employer - ANSWER d. Employees use these funds for preventive health care thus lowering the overall insurance costs for the employer.
Which of the following statements is true? a. Anti-discrimination laws require that part-time employees must receive benefits if the organization offers full time employees benefits b. Employers must provide part-time employees government-mandated benefits, but other benefits are at the discretion of the employer c. Part-time employees generally are not concerned with benefits as they are covered
a. The contraction of the industrial sector b. The exporting of low wage U.S. jobs to foreign markets c. The increasing proportion of white-collar workers in the economy d. Unions lack success in passing worker-friendly legislation - ANSWER d. Unions lack success in passing worker-friendly legislation
An employee of a unionized organization who is elected to serve as the first-line representative of unionized workers is: a. Union organizer b. Member representative c. Union steward d. Business - ANSWER c. Union steward
As a result of the Civil Service Reform Act of 1978: a. Federal contractors cannot hire replacement workers during a strike b. Pension funds of federal unions are guaranteed by government c. Federal employees in all agencies are guaranteed the right to strike d. The Federal Labor Relations Authority administers union/management relations in the federal government - ANSWER d. The Federal Labor Relations Authority administers union/management relations in the federal government.
If as a result of a union organization campaign, and election is held in which 300 of the 400 employees vote. For the union to win, how many votes does it need to have: a. 200 b. 201 c. 150 d. 151 - ANSWER d. 151
Passed in 1932, the _________ granted workers some rights to organize and limited court injunctions in labor disputes. a. Norris-LaGuardia Act b. Railway Labor Act c. National Labor Code d. Wagner Act - ANSWER a. Norris-LaGuardia Act
The most highly unionized part of the U.S. workforce is the: a. Public Sector b. Manufacturing Sector c. Healthcare Industry d. Communication Industry - ANSWER a. Public Sector
The purpose of right-to-work laws is to: a. Encourage full employment in the economy b. Make it illegal to force people to join a union to get or keep a job c. Require that employers bargain in good faith with union representatives d. Block off unions from organizing in certain states - ANSWER b. A restriction preventing the forcing of individuals, in order to get or hold onto their jobs, into joining any union
A school district's teachers' union has failed to reach a collective bargaining agreement with the school board. The parties have brought in a neutral third party to make a decision on the issues that have caused the two parties not to come to an agreement on a contract. This process is: a. Arbitration b. Conciliation c. Fact-finding d. Mediation - ANSWER a. Arbitration
to take? a. Since no reasonable accommodation (transfer) is available he must be fired because he refuses to perform the job at the needed times b. The HR director should investigate if the religious conversion is in earnest or it is a sham in order to get Saturdays off c. Accommodating this request it will be discrimination against other employees who must go to work during the weekend. He should be warned that he will be terminated if he refuses his next weekend rotation. d. The HR dire - ANSWER d. The HR director should ask the other hospital admissions clerks if any of them would be willing to switch schedules with him and work the weekend rotation
After John took early retirement at age 59, his old private sector company wants to re-hire him as a consultant. Which of the following statements is true? a. The company is in violation of the Equal Pay Act since John will be performing the same work, yet he will not be receiving the medical and other benefits he would have received as an employee b. Under ADEA, John will have to limit the amount of income he can earn as a consultant because he is under the age of 65. c. This is common practice by organizations to preserve access to the talents of their experience former employees d. John cannot legally work for his former employer and still receive his pension - ANSWER c. This is common practice by organizations to preserve access to the talents of their experience former employees
Which of the following statements is true? a. Employers can legally prohibit employees from speaking their native language during their work breaks if the employees who only speak English are uncomfortable b. Employers that require bilingual employees to speak both languages as part of their jobs duties must pay those employees more because this is an additional job duty c. Making bilingual skills a job requirement has been considered reverse discrimination against persons who only speak English d. Employers can require employees to use English when communicating about potentially hazardous conditions at work. - ANSWER d. Employers can require
employees to use English when communicating about potentially hazardous conditions at work.
Medical information on employees: a. Must be maintained off-site b. Must be filed with the employee's other confidential data c. Must be maintained in the files separate from general personnel files d. Should be accessible only to human resources staff and the employee's direct supervisor - ANSWER c. Should be kept in the files apart from general personnel files
Conceptually __________ holds that the pay for jobs needing comparable levels of knowledge, skill, and ability should be equal even when the duties themselves may be vastly different. a. Equal pay b. Pay equity c. Comparable compensation d. Gender fairness - ANSWER a. Pay equity
The chief executive officer of an organization has intentionally not increased the full-and-part-time workforce to more than twelve. As such, the organization would be exempt from: a. The ADEA b. The ADEA or the ADA c. The ADEA, the ADA, Title VI or the Pregnancy Discrimination Act d. The ADEA, the ADA, or Title VII ANSWER c. The ADEA, the ADA, Title VI, or the Pregnancy Discrimination Act
A pregnant Muslim woman with controlled mild diabetes wears a garment covering her from head to feet in conformance to her religion. She is a valid visa holder to work in the United States. She has applied to an airlines' attendant training program was rejected. On which of the following factors would it be legal to reject her from the training
a. On average and across all situations, training leads to learning and has a lasting impact on employee behavior b. If employees make the initial transfer of their new skills to the workplace, they will retain these skill in the long term c. Training may have an initial impact on employee behavior, but it impacts erodes dramatically over a year's time d. Transfer of training is so poor that most training efforts must be repeated annually - ANSWER c. Training may have an initial impact on employee behavior, but it impacts erodes dramatically over a year's time
There are 16 training programs which the training director of an organization wants to impart during the coming year. After going through the training budget, the director realizes that all these training programs cannot be conducted and there is a need to prioritize them to reduce the number. The training director must prioritize these training programs based on: a. The quantifiability of program criteria b. The number of request received from employees and managers for certain types of training c. The cost per trainee of the programs d. Organizations strategic objectives - ANSWER d. Organizations strategic objectives
The director of training wants to build employee support for new training programs. The best way to do this is to: a. Write a monthly training newsletter describing the training opportunities that are provided b. Work with supervisors and managers to design a development-focused performance appraisal c. Design an internet survey of employees asking them to describe their training needs d. Send lower-level employees who might have management potential to an assessment center - ANSWER c. Design an internet survey of employees asking them to describe their training needs
An intern in the HR department for a chain of grocery stores has been asked to observe
the activities that bakery managers complete during the course of a day. The intern is doing a/an ________ analysis. a. Occupational b. Group c. Individual d. Job / Task - ANSWER d. Job / Task
All of the following are questions that should be answered before training begins EXCEPT: a. Is there a need for training? b. Who will do the training? c. Will the training require the employees to be paid more? d. How will the knowledge be transferred to the job? - ANSWER c. Will the training require the employees to be paid more?
The best example of "real time" learning would be: a. Using a virtual reality setting to train drivers of trolley cars in San Francisco b. Allowing trainee firefighters to extinguish a small building fire in the presence of the trainers c. A simulator in which trainee flight controllers can learn to cope with near misses of aircraft d. Having a trainee instructor deliver a lecture in the presence of a trainer without an audience - ANSWER b. Allowing trainee firefighters to extinguish a small building fire in the presence of the trainers
In order to remain competitive, organizations must continually train current employees because of: a. The poor education system in the U.S. b. Rapid technological innovation c. Competition from businesses in low labor cost countries
To become a strategic HR professional requires: a. Focusing on how HR can assist the organization achieve its goals and objectives b. Ensuring that HR activities are performed in a timely and cost efficient manner c. Providing HR services to managers within the organization d. Providing reports to top management regarding the number of people hired, the number of performance appraisals that have been conducted, and the rate of turnover - ANSWER a. Directing attention to how HR can help the organization meet its goals and objectives
Which of the following four 'tides of reform' that Paul Light referred to can be described as placing a premium on performance by letting managers manage? a. Scientific management b. War on waste c. Watchful eye d. Liberation management - ANSWER d. Liberation management
Unusual and creative approaches to recruiting are best utilized: a. When recruiting for creative talent who can "think out of the box" b. When the unemployment rate is high c. In global markets d. When labor markets are tight - ANSWER d. When labor markets are tight.
If an organization is in need of highly-qualified employees, it will be most able to find these employees when: a. There is a high level of unemployment b. The economy is strong c. The labor market is tight d. The demand for labor exceeds the supply of the labor - ANSWER d. The demand for labor exceeds the supply of the labor
If an organization is recruiting for a job that pays just above minimum wage, which labor market is the most logical one to use? a. Global b. State-wide c. Regional d. Local - ANSWER d. Local
In order to become an employer of choice for prospective employees, an organization needs to establish a reputation as: a. Providing the highest compensation in the marketplace b. Having a positive brand image c. Having a culture that appeals to younger workers d. Having a cutting-edge, high innovation image - ANSWER b. Having a positive brand image.
Research shows that the most valuable source of new hires for employers is: a. The employer's website b. Specialty job boards c. Referrals d. Campus Recruiting - ANSWER c. Referrals
The ______________pool consists of all persons who are actually evaluated to selection. a. Selection b. Applicant c. Manpower d. Talent - ANSWER b. Applicant
d. Matching the person to the job - ANSWER c. Person-organization fit
An organization that was hiring a large number of employees decided to select applicants for interviews after the applicants completed an online questionnaire. This is an example of a/an _________________. a. Structured selection process b. Selection criterion c. Pre-screening process d. Multiple hurdles approach to selection - ANSWER c. Pre-screening process
In a selection test, validity refers to the: a. Strength of the correlation between a test score and a predictor b. Consistency with which the predictor actually tests the desired construct c. Applicant achieving approximately the same score in a test-retest situation d. Correlation between a predictor and job performance - ANSWER d. Correlation between a predictor and job performance.
In the typical division of HR responsibilities for selection the HR department will: a. Make the final selection decision b. Interview final candidates c. Requisition employees with particular qualifications d. Obtain background and reference information - ANSWER d. Obtain background and reference information.
A recruiter interviewing for customer service telephone representatives tells the applicants that many of the callers are upset and angry and some will have used offensive language when speaking to them. The recruiter also informs the applicants that they will be required to be polite, helpful and professional in dealing with all callers, and that their calls will be monitored by their supervisor. They will also work in a windowless cubicle in rooms holding 100 other customer service representatives. The applicants are allowed to listen to a selection of pre-recorded calls and show the room
in which they will work. This is an example of: a. Pre-employment screening b. The multiple hurdles selection technique c. A realistic job preview d. A situational interview - ANSWER c. A realistic job preview.
A/an___________ is a selection and development device composed of a series of evaluative exercises and tests in which candidates are evaluated by a panel of trained raters. a. Career potential evaluation b. Assessment Center c. Multi-faceted selection process d. Work Simulation - ANSWER b. Assessment Center
The recruitment process for recruiting an assistant to the mayor of a city involves presenting the finalist with three different simulated crisis situations: a terrorist threat at a sporting event, an airplane crash at the airport, and a moderate earthquake. Management will ask how they would approach the crisis, which will be video recorded for presentation before a panel: a. Competency Test b. Behavioral Interview c. Stress Interview d. Situational judgment test - ANSWER d. Situational judgment test
A school district hired a school bus driver without doing a multi-state criminal background check. It checked only in the state in which the school is located. Subsequently, the school bus driver was convicted of kidnapping one of the children who rode his bus. The prosecution in the case revealed that the driver had been convicted ten years earlier of possession of child pornography in another state. The school district is guilty of: a. Dereliction of duty
