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CAP Learn to Lead Volume 2 Questions
and Answers Rated A+
What is Professionalism? ✔✔Someone who puts others above their own, who has special skills, and holds themselves and others to an ethical code.
What is a Standard? ✔✔An established requirement, a principle by which something can be judged
What are the responsibilities of the NCO? ✔✔Live the core values, guide instruct and mentor, support the leader, reward people, correct people, career counsel, and keep learning.
What are the three areas of readiness? ✔✔Technical, Physical, and Mental
What is servant leadership? ✔✔When the leader sees himself or herself primarily as a servant of the team.
What is coaching? ✔✔The process which leaders try to solve performance problems and develop their people.
Four key elements of coaching ✔✔Dialogue, Empowerment, Action, and Improvement
Eight coaching techniques ✔✔Mirroring, Questioning, Active Listening, Validating, Story Shifting, Addressing Fears, Finding the Bottom Line, and Providing Direct Feedback
What is supervision? ✔✔To observe and direct people in fulfillment of the mission
What is punishment? ✔✔A negative consequence
Points of Constructive Discipline ✔✔Know that ability differs from willingness, praise in public correct in private, choose the right time, control emotions, and focus on performance
What is motivation? ✔✔The reason for an action, what gives purpose and direction to a behavior
2 sources of motivation ✔✔Intrinsic rewards are motivators inside you
Extrinsic rewards are motivators outside you
They can pressure individuals to conform
Free riders
Groupthink
Lack of accountability
4 Stages of a team ✔✔1 Forming, 2 Storming, 3 Norming, 4 Performing
L.E.A.D. Model ✔✔Lead with a purpose, Empower to participate, Aim for consensus, Direct the team
What is critical thinking? ✔✔Self-guided, self-disciplined thinking which attempts to reason at the highest level of quality in a fair-minded way
7 Universal Intellectual Standards ✔✔Clarity, Accuracy, Precision, Relevance, Depth, Breadth, Logic
8 elements of thought ✔✔purpose, attempt to figure out, based on assumptions and beliefs, point of view, data reasoning and evidence, concept and ideas, inferences, leads somewhere with consequences
4 thinking modes ✔✔Big Picture, Focused, Realistic, Shared
Logical Fallacies ✔✔Ad Hominem, Appeal to Authority, Post HOC Fallacy, Appeal to Tradition, Red Herring, Weak Analogy, Straw Man Fallacy, Circular Reasoning, False Dilemma, and Slippery Slope
What is creative thinking? ✔✔Concentration + Imagination
Things that limit creative thinking ✔✔Advertising, Sedition Acts, Uniformity, and Military Tradition
Tools to generate Ideas ✔✔Brainstorming, Mindmapping, 5 whys
Tools to analyze a problem ✔✔reversal, headlines of the future, flowcharts
Tools to make a decision ✔✔Multi-voting
Weighted pros and cons
