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CAP Learn To Lead Chapter 7 Latest
2024 Graded A+
People ✔✔make the organization
Emotional Intelligence ✔✔is the intelligent use of of your emotions by making your emotions work for you by using them to help guide your behavior and thinking in way that will enhance your results
Self-Awareness ✔✔being aware of our mood and thoughts about that mood
Appraisals ✔✔"all the different impressions, interpretations, evaluations, and expectations, you have about yourself, people, and situations"
Self-Fulfilled Prophesy ✔✔occurs when your prediction or expectation leads to your fears or hopes becoming real
Managing Emotions ✔✔means managing your emotions
Solemnity ✔✔the quality of being serious and dignified
Inner Dialogue ✔✔talking to yourself
Automatic Thoughts ✔✔"thoughts that spontaneously pop put"
Motivational Self-Statements ✔✔are simple expressions of belief in oneself
Mental Imagery ✔✔picturing yourself in a situation
Flow ✔✔is the feeling people enjoy when they are so absorbed in a task that they forget about all of their worries
Empathy ✔✔is understanding, being aware of, and being sensitive to the feelings, thoughts, and experiences of another
Interpersonal Skill ✔✔involves developing and maintaining positive relationships with others
Contingent Reward ✔✔describes an interaction between leader and follower in which the follower's effort is exchanged for rewards
Management-By-Exception (MBE) ✔✔a leader who watches followers closely to observe mistakes and violations of the rules, then corrects the wrongs
Laissez-Faire ✔✔refers to a "hands-off" or "let-things-ride" approach in which the leader puts off making decisions, provides no feedback, and goes to little or no trouble to meet the needs of followers
Power ✔✔the ability of one person to influence another
Learning Organization ✔✔is a place where people are continually learning together
System ✔✔a regularly interacting or interdependent group of items forming a unified whole
Personal Mastery ✔✔means "approaching one's life as a creative work, living life from a creative as opposed to a reactive viewpoint"
Purpose ✔✔is a person's "sense of why he of she isl alive"
Personal Vision ✔✔a "specific destination, a picture of a desired future"
Insight ✔✔means to take an advantage of the power of many minds to be more intelligent than one mind
Dialogue ✔✔presents an opportunity for team members to freely and creatively explore complex issues
Discussion ✔✔where team members present differing views and defend them in a search for the best possible answer
Mental Models ✔✔are "deeply held internal images of how the world works, images that limit us to familiar ways of thinking and acting"
Espoused Theory ✔✔is a line of thought that we claim to believe
Authoritarian Style ✔✔is ideal when you have time limits or critical situations, or when individuals cannot respond to less direct approaches
Democratic Style ✔✔involves effective listening, rational dialogue and discussion, and consideration of others
Laissez-Faire Style ✔✔is that a well-trained and capable team should be empowered to work on its own
Path-Goal Model ✔✔refers to the role of a leader to clear paths subordinates have to take in order to accomplish goals
Directive Leadership ✔✔gives followers specific instructions about the task
Supportive Leadership ✔✔ensure that the well being and human needs of followers are met
Participative Leadership ✔✔characterizes leaders who allow subordinates to share in the decision-making
Achievement-Oriented Leadership ✔✔show great confidence that followers are able to set and meet goals that are challenging
Task and Subordinate Characteristics ✔✔assumes that leaders can "correctly analyze the situation," decide on the appropriate behaviors and adjust their behavior to the situation
The Grid Theory of Leadership ✔✔allows people to discuss behaviors in a "disconnected" way that reduces defensiveness and judgement
Paternalism ✔✔acting like a father to your followers, with the authority and wisdom that implies
