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Main topics of Organizational Behavior course are: Communications, Conflict, Creativity, Cross Cultural, Decision Making, Diversity, Groups and Teams, Organization Learning, Leadership, Motivation, Organization Culture. Key points of this lecture are: Leadership, Power, Trait Approaches, Contingency, Transformational and Transactional Leadership, Dysfunctional Leadership, Power, Zone of Indifference, Charismatic, Trait Approaches
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OBEY? REQUESTED ACTION No Work Sundays No Shop during lunch hour for boss ? Make coffee for the office Yes Work 40 hours in the week Yes Type letters Yes Perform filing Yes Work occasional paid overtime ? Bring sandwiches to boss for lunch No Type school papers for boss’s kids No “Fudge” boss’s expense accounts
Inside zone of indifference: Normal inducements sufficient
Outside zone of indifference: Extraordinary inducements required
Coerciv e
Reward
Legitimate
Referen t
Expert
Charismatic
High
Low
Low High
SupportiveBehavior
Task Behavior
Delegate
Participate
Sell
Tell
Style 1: Directing The leader provides specific instructions and closely supervises task accomplishment
Style 2: Coaching The leader continues to direct and closely supervise task accomplishment, but also explains decisions, solicits suggestions, and supports progress
Style 3: Supporting The leader facilitates and supports subordinates’ efforts toward task accomplishment and shares responsibility for decision making with them
Style 4: Delegating The leader turns over responsibility for decision making and problem solving to subordinates