Date Adopted:
Date Reviewed: January 2008
Date Revised: January 2008
BUS 215 – Business Communication
I. BUS 215 – Business Communication – 3 Semester Hours
II. Course Description
This course covers written, oral, and nonverbal communications for management. Topics include the
application of communication principles to the production of clear, correct, and logically organized
faxes, e-mail, memos, letters, resumes, reports, and other business communications.
III. Prerequisite
Prerequisite: English 101 with a “C” or better
IV. Textbook
Textbook: Basic Business Communication. Current Edition
Publisher: McGraw-Hill.
Authors: Lesikar/Flatley
V. Course Objectives
1. The student will understand the dynamics of successful communication and barriers
preventing successful communication.
2. The student will develop the ability to communicate through word choice, sentence styles,
paragraph formation, organization, clarity, and planning.
3. The student will understand and apply the use of tone in responding to the reader’s need, and
will apply the appropriate approach: direct, indirect, or persuasive.
4. The student will prepare a letter of application and an effective resume for employment
purposes, prepare properly for a job interview and follow-up effectively in writing.
VI. Course Outline of Topics
1. The student will understand the dynamics of successful communication and barriers
preventing successful communication.
The student will:
a) identify the different ways people communicate.
b) explain the value of good communication.
c) identify communication skills needed in a career.
d) describe how misunderstandings arise.
e) identify common barriers to communication.
2. The student will develop the ability to communicate through word choice, sentence styles,
paragraph formation, organization, clarity, and planning.
The student will:
a) The student will choose correct and effective words for making a point.
b) The student will develop paragraphs in a variety of ways.
c) The student will use techniques of style for writing, planning and organizing
clear, effective sentences and paragraphs.
3. The student will understand and apply the use of tone in responding to the reader’s need, and
will apply the appropriate approach; direct, indirect, or persuasive.
