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Maintenance of Human Resources and International HRM, Summaries of Human Resource Management

Topics Covered:- 1. Job Evaluation and its process 2. Incentive and Reward system 3. Compensation Management, its objectives and phases 4. Challenges faced by HR Global Managers

Typology: Summaries

2022/2023

Available from 08/22/2023

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MBA II Sem - Human resource management
UNIT-5: Maintenance of Human Resources
Job Evaluation:-
Job evaluation is a systematic process used by organizations to determine the relative worth or value
of jobs within the organization. It involves analyzing and assessing various aspects of a job, such as its
responsibilities, skills required, qualifications, and working conditions, to establish an internal pay
structure and ensure internal equity.
The purpose of job evaluation is to create a fair and consistent framework for determining the relative
value of different jobs within an organization. It helps organizations establish a rational basis for
setting salaries, making decisions about promotions and transfers, and ensuring that compensation is
aligned with the responsibilities and requirements of each job.
The job evaluation process typically involves the following steps:
1. Job Analysis: This step involves collecting detailed information about each job, including its
tasks, duties, responsibilities, required qualifications, and reporting relationships.
2. Job Description: Based on the job analysis, a comprehensive job description is created,
outlining the key aspects of the job.
3. Job Evaluation Method: Organizations use various methods for job evaluation, such as the
Point Factor Method, Ranking Method, Classification Method, or Factor Comparison Method.
Each method uses specific criteria to evaluate jobs, such as skill levels, knowledge
requirements, complexity, responsibility, and working conditions.
4. Criteria Development: The criteria used to evaluate jobs are established, such as the level of
skill, responsibility, and effort required for each job.
5. Job Evaluation Committee: A committee or a group of individuals, often comprising HR
professionals and representatives from different departments, is formed to evaluate and assign
values to the jobs.
6. Evaluation Process: The committee evaluates each job based on the established criteria and
job descriptions. The evaluation may involve comparing jobs against each other, assigning
points or grades, or using other evaluation techniques specific to the chosen job evaluation
method.
7. Job Classification or Grading: After the evaluation process, jobs are classified or graded
based on their relative value or worth within the organization. This classification or grading is
used to determine the appropriate salary range for each job.
8. Implementation: The results of the job evaluation process are implemented by aligning the
salary structure and compensation levels with the evaluated job grades. This helps ensure fair
compensation and internal equity.
Incentive and Reward System:-
An incentive and reward system is a structured approach used by organizations to motivate, engage,
and recognize employees for their performance and achievements. It involves providing various types
of incentives and rewards to encourage desirable behaviors, enhance productivity, and promote a
positive work culture. Here are some key elements and strategies commonly used in incentive and
reward systems:
1. Goal Setting: Clear and specific goals are established for individuals, teams, or the
organization as a whole. These goals should be aligned with the organization's objectives and
should be challenging yet attainable.
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UNIT-5: Maintenance of Human Resources

Job Evaluation:-

Job evaluation is a systematic process used by organizations to determine the relative worth or value of jobs within the organization. It involves analyzing and assessing various aspects of a job, such as its responsibilities, skills required, qualifications, and working conditions, to establish an internal pay structure and ensure internal equity. The purpose of job evaluation is to create a fair and consistent framework for determining the relative value of different jobs within an organization. It helps organizations establish a rational basis for setting salaries, making decisions about promotions and transfers, and ensuring that compensation is aligned with the responsibilities and requirements of each job. The job evaluation process typically involves the following steps:

  1. Job Analysis: This step involves collecting detailed information about each job, including its tasks, duties, responsibilities, required qualifications, and reporting relationships.
  2. Job Description: Based on the job analysis, a comprehensive job description is created, outlining the key aspects of the job.
  3. Job Evaluation Method: Organizations use various methods for job evaluation, such as the Point Factor Method, Ranking Method, Classification Method, or Factor Comparison Method. Each method uses specific criteria to evaluate jobs, such as skill levels, knowledge requirements, complexity, responsibility, and working conditions.
  4. Criteria Development: The criteria used to evaluate jobs are established, such as the level of skill, responsibility, and effort required for each job.
  5. Job Evaluation Committee: A committee or a group of individuals, often comprising HR professionals and representatives from different departments, is formed to evaluate and assign values to the jobs.
  6. Evaluation Process: The committee evaluates each job based on the established criteria and job descriptions. The evaluation may involve comparing jobs against each other, assigning points or grades, or using other evaluation techniques specific to the chosen job evaluation method.
  7. Job Classification or Grading: After the evaluation process, jobs are classified or graded based on their relative value or worth within the organization. This classification or grading is used to determine the appropriate salary range for each job.
  8. Implementation: The results of the job evaluation process are implemented by aligning the salary structure and compensation levels with the evaluated job grades. This helps ensure fair compensation and internal equity.

Incentive and Reward System:-

An incentive and reward system is a structured approach used by organizations to motivate, engage, and recognize employees for their performance and achievements. It involves providing various types of incentives and rewards to encourage desirable behaviors, enhance productivity, and promote a positive work culture. Here are some key elements and strategies commonly used in incentive and reward systems:

  1. Goal Setting: Clear and specific goals are established for individuals, teams, or the organization as a whole. These goals should be aligned with the organization's objectives and should be challenging yet attainable.
  1. Performance Measurement: A system is put in place to measure and track employee performance against the set goals. This can be done through regular performance evaluations, key performance indicators (KPIs), metrics, or other performance assessment methods.
  2. Financial Incentives: Monetary rewards are often used as incentives to motivate employees. These can include bonuses, profit-sharing plans, commission-based systems, merit-based pay increases, or stock options. Financial incentives are typically tied to individual or team performance and can be given on a regular basis or as one-time rewards.
  3. Non-Financial Incentives: In addition to monetary rewards, non-financial incentives can play a crucial role in motivating employees. These can include recognition programs, employee-of- the-month awards, certificates of achievement, additional time off, flexible work arrangements, career development opportunities, or access to special projects or training.
  4. Performance-Based Rewards: Rewards are directly linked to performance outcomes. This can be done through performance-based bonuses or incentives, where the amount received is tied to the level of achievement or surpassing of targets.
  5. Team Incentives: Incentives and rewards can also be structured at the team level to promote collaboration, cooperation, and teamwork. This can involve team-based bonuses, recognition for outstanding team performance, or shared rewards for meeting collective goals.
  6. Long-Term Incentives: Organizations may implement long-term incentive plans to retain key employees and align their interests with the long-term success of the company. These can include stock options, equity grants, or deferred compensation plans.

Compensation Management:-

Compensation management refers to the strategic process of designing, implementing, and administering an organization's compensation system to attract, retain, motivate, and reward employees effectively. It involves the planning, evaluation, and administration of various components of employee compensation, including base salary, incentives, benefits, and other perks. The goal of compensation management is to ensure that employees are fairly compensated for their contributions and that the organization's compensation practices align with its overall business objectives. Key components and activities involved in compensation management include:

  1. Job Analysis and Evaluation: Analyzing and evaluating jobs within the organization to determine their relative worth and establish a job hierarchy or structure. This process helps in assigning appropriate salary ranges and ensuring internal equity.
  2. Salary Structure Design: Developing a framework or structure that defines salary ranges and bands based on factors such as job level, skills, experience, and market benchmarks. The salary structure provides a systematic basis for determining compensation levels for different positions within the organization.
  3. Market Analysis: Conducting research and analysis to understand industry trends, market rates, and competitive compensation practices. This information helps organizations stay informed about prevailing salary levels, benefits, and incentives offered by similar employers in the market.
  4. Compensation Planning: Developing strategies and plans for compensating employees, including determining salary budgets, merit increase guidelines, and bonus or incentive programs. This involves considering factors such as business performance, budgetary constraints, and internal and external factors influencing compensation decisions.
  5. Performance Management Integration: Linking compensation to employee performance by incorporating performance management systems, such as performance appraisals or goal- setting processes. This ensures that pay and rewards are tied to individual or team performance and achievements.
  6. Incentive and Bonus Programs: Designing and administering incentive plans or bonus programs to motivate and reward employees for achieving specific goals or exceptional

between organizations, the following are the major phases commonly involved in compensation management:

  1. Strategy Development: This phase involves the formulation of a compensation strategy aligned with the organization's overall business objectives. Key considerations include the desired positioning of the organization's compensation practices in the market, the balance between fixed and variable pay components, the emphasis on performance-based rewards, and the approach to internal and external equity.
  2. Job Analysis and Evaluation: Job analysis is conducted to gather detailed information about various job roles and their requirements. This information is used to evaluate and assign relative value or worth to each job through methods such as job evaluation or point-factor analysis. Job evaluation helps establish a hierarchy of jobs within the organization and provides the basis for determining salary structures and pay ranges.
  3. Market Analysis: Organizations conduct market analysis to understand external market trends, industry compensation benchmarks, and competitive practices. This phase involves collecting data on compensation rates for comparable job roles in the external market. Market analysis helps organizations ensure their compensation practices remain competitive and attractive to potential candidates.
  4. Salary Structure Design: Based on job evaluation and market analysis, organizations design salary structures that define pay ranges or bands for various job levels or classifications. The salary structure establishes the framework for determining salary levels within the organization, considering factors such as job responsibilities, experience, performance, and market competitiveness.
  5. Compensation Planning: This phase involves setting compensation budgets, determining salary adjustments, and developing reward programs. It includes establishing guidelines for merit increases, promotions, bonuses, and incentives. Compensation planning considers organizational financial constraints, business performance, individual and team contributions, and overall compensation philosophy.
  6. Performance Management Integration: Compensation management is closely linked with performance management. This phase involves integrating compensation practices with performance appraisal systems, goal-setting processes, and performance metrics. Performance evaluations help determine individual or team performance levels, which in turn impact compensation decisions such as merit increases or variable pay rewards.

UNIT-6: International HRM

HR in comparative perspective:-

HR in comparative perspective refers to the study and analysis of human resources management practices and systems across different countries or regions. It involves examining the similarities, differences, and variations in HR practices, policies, and strategies in diverse cultural, legal, economic, and social contexts. The objective of this comparative approach is to gain insights into how HR practices are shaped by different factors and to identify best practices or lessons that can be learned from different countries. Here are some key aspects to consider when studying HR in comparative perspective:

  1. Cultural Factors: Culture plays a significant role in shaping HR practices and approaches. Different cultures have distinct values, beliefs, norms, and expectations that influence HR policies related to areas such as recruitment, selection, performance management, training and development, and employee relations. Comparative analysis helps to understand how cultural factors influence HR practices and how organizations adapt their HR strategies to local cultural contexts.
  2. Legal and Regulatory Environment: HR practices are influenced by national and regional laws, regulations, and labor market institutions. Comparative analysis allows for an examination of how legal frameworks and employment regulations impact HR policies, such as employment contracts, working hours, employee benefits, and labor relations. It helps organizations understand and comply with legal requirements while developing effective HR strategies.
  3. Economic Factors: Economic factors, such as the level of economic development, labor market conditions, and industry structures, can significantly influence HR practices. Comparative analysis provides insights into how HR practices are shaped by economic factors such as wage levels, income distribution, labor market flexibility, and skill shortages. It helps organizations adapt their compensation, recruitment, and talent management strategies to local economic conditions.
  4. Institutional Context: Comparative analysis of HR practices examines the influence of institutional factors such as trade unions, employer associations, social security systems, education and training systems, and collective bargaining structures. These institutional factors vary across countries and shape HR policies related to employee representation, collective bargaining, social protection, and skills development.
  5. Globalization and Cross-Border Practices: With increased globalization, organizations often operate in multiple countries and face the challenge of managing HR practices across borders. Comparative analysis helps organizations understand the differences and similarities in HR practices in various countries and develop global HR strategies that balance local adaptation and global integration.
  6. Talent Management and International Assignments: Comparative analysis of HR practices is particularly relevant for organizations that engage in talent management and international assignments. It helps in identifying best practices in areas such as expatriate management, cross-cultural training, career development, and succession planning across different countries and regions.
  7. Emerging Trends and Innovations: Comparative analysis provides insights into emerging trends and innovative HR practices from different countries. By studying HR practices in diverse contexts, organizations can gain ideas and inspiration for new approaches to talent acquisition, employee engagement, performance management, diversity and inclusion, and HR technology adoption.

Challenges faced by HR Global Managers:-

HR global managers face various challenges due to the complexities of managing human resources in a global context. These challenges include:

  1. Cultural Diversity: Managing a diverse workforce across different countries and cultures presents challenges in terms of understanding and accommodating cultural differences. HR

Cultural Considerations: Cultural norms and practices influence recruitment approaches. For example, some countries may prioritize personal relationships and referrals, while others may focus on objective criteria and qualifications.  Selection Criteria: The importance given to different selection criteria, such as education, experience, skills, or cultural fit, can vary across countries and industries.

3. Performance Appraisal:Performance Evaluation Methods: Countries may differ in the methods used for performance appraisal, such as rating scales, 360-degree feedback, or self-assessment. Cultural factors, management styles, and legal requirements can influence the choice of appraisal methods.  Performance Criteria: The criteria used to evaluate performance can vary, including factors such as individual results, teamwork, customer satisfaction, or adherence to company values.  Frequency and Feedback: The frequency of performance evaluations and the provision of feedback can differ across countries, ranging from annual reviews to more frequent or ongoing feedback sessions. 4. Training and Development:Training Approaches: Training methods and approaches can vary, from classroom- based training to on-the-job learning, e-learning, or coaching and mentoring.  Government Support and Regulations: Some countries may have government-led initiatives or regulations that promote or require training and development for employees.  Cultural Attitudes: Cultural attitudes toward training and development, such as the value placed on continuous learning or the preference for formal education, can influence training practices. 5. Reward Structure:Compensation Components: The components of a reward structure, such as base salary, bonuses, allowances, or benefits, can vary across countries due to factors like labor market conditions, legal requirements, and cultural expectations.  Pay Equity: The degree of pay equity and the emphasis on internal or external fairness can differ between countries. Some countries may prioritize internal equity, ensuring that employees within the organization are fairly compensated relative to each other, while others may focus on external competitiveness in the broader labor market.  Incentives and Benefits: The types and prevalence of incentives and benefits offered, such as profit-sharing, stock options, healthcare coverage, or vacation policies, can vary across countries based on local labor market practices and cultural norms. 6. Labor Management:Collective Bargaining: The prevalence and strength of labor unions and collective bargaining can vary across countries, impacting labor-management relations and practices such as negotiation of employment terms and conditions.  Legal Environment: Employment laws and regulations differ across countries, affecting areas such as working hours, leave policies, employee representation, and dispute resolution mechanisms.  Employee Participation: The degree of employee participation in decision-making, such as through works councils or employee representatives, can differ across countries due to legal, cultural, and historical factors. 7. Work-Life Balance:Leave Policies: The amount and types of leave available to employees, such as maternity/paternity leave, parental leave, or sabbaticals, can vary across countries due to legal requirements and cultural norms.  Flexible Working Arrangements: The prevalence and acceptance of flexible work arrangements, such as telecommuting, flextime, or compressed workweeks, can vary across countries depending on cultural attitudes, labor regulations, and technological infrastructure.

8. Employee Engagement and Communication:Communication Styles: The preferred communication styles and channels for employee engagement and communication can differ across cultures. Some countries may emphasize hierarchical communication, while others may encourage open and participative communication.  Employee Feedback: The practices and mechanisms for soliciting and acting upon employee feedback, such as employee surveys, suggestion programs, or town hall meetings, can vary across countries. 9. Employee Benefits:Retirement Plans: The types and structures of retirement plans, such as pension schemes or provident funds, can vary across countries due to legal requirements, industry practices, and the level of social security coverage.  Healthcare Coverage: The extent and nature of healthcare coverage provided to employees, including access to healthcare services, insurance plans, or employer-funded health programs, can differ across countries. 10. Diversity and Inclusion:Affirmative Action: The use of affirmative action or diversity quotas to promote representation of underrepresented groups can vary across countries based on legal requirements, social policies, and societal attitudes.  Inclusion Initiatives: The emphasis on diversity and inclusion programs, such as unconscious bias training, mentoring programs, or employee resource groups, can differ across countries depending on cultural perspectives and legal frameworks.