Exam of Thursday
No class on Tuesday
Review,
Guidelines for Effective Facilitation of Training
● Stick to you agenda
● Listen to your trains
● Focus on your training objectives
● Reinforce key point multiple times
● Provide a safe environment
● Ensure equal participation
● Use activities that get participants to interact and to learn from each other
● Have fun
● Vary you training methods and delivery to maintain interest
*** ON EXAM Strategic Framework for Transfer of Training
● Theory → demonstration → ractive or Simulation → practice on the job with feedback →
practice on the job with coaching
● A lot of people are visual learners
● Provide opportunities for practice, just because you see someone doing it doesnt mean
you can do it as well.
● Practice on the job with feedback and practice on the job with coaching= happens after
the training program, managers can give feedback and see how will they are using the
training for work.
● Coach is going to observe the worker, give detail feedback, they are usually a more
mastered and someone that is an expert in that particular area.
Evaluating Training Programs
● Show that your training works, that it achieved its objectives
● Show empirical evidence
● Most important is the Value of Information
Frequency of Use
● Easy to do
● A little survey
●
Value of Information
● Default to the easiest approach
● Mastery test, role play
● Better information
