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As sensory input ________, our ability to detect changes in input or intensity ________. Barry wants a sandwich for lunch. Tom wants a turkey sandwich with lettuce, tomato, and mayonnaise from Subway. Barry has a(n) ________, whereas Tom has a(n) ________.
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________ are three basic designs used in quantitative research. Metaphor analysis, survey, and observation Observation, experimentation, and survey Survey, interviews, and experimentation Interviews, focus groups, and metaphor analysis Focus groups, observation, and survey ________ can simply be described as "How we see the world around us." Attitude Knowledge Understanding Motivation Perception According to Maslow's hierarchy of needs, protection, order, and stability are examples of ________. social needs physiological needs safety and security needs self-actualization needs egoistic needs As sensory input ________, our ability to detect changes in input or intensity ________. increases; increases decreases; remains constant increases; remains constant decreases; increases remains constant; decreases Barry wants a sandwich for lunch. Tom wants a turkey sandwich with lettuce, tomato, and mayonnaise from Subway. Barry has a(n) ________, whereas Tom has a(n) ________. product-specific goal; objective goal product-specific goal; generic goal subjective goal; generic goal objective goal; subjective goal generic goal; product-specific goal Customers have different expectations when they purchase a Lexus than when they purchase a Hyundai. These expectations affect ________. customer satisfaction the corporate vision the market targeting market segmentation the value proposition During a depth interview, which of the following is NOT part of the interviewer's strategy? Probe the respondent and encourage him/her to talk freely about the product category and/or brand under study.
Establish an atmosphere that encourages the consumer respondent to relax and open up to provide valuable insights. Give the consumer an opportunity to respond to specific verbal and visual materials. Provide as much time as possible for the consumer to express his or her thoughts and behaviors. Talk as much as possible to ensure the consumer gives the answers s/he wants. Egoistic needs can take either an inward or an outward orientation, or both. Outwardly directed ego needs reflect an individual's need for ________. self-esteem personal satisfaction with a job well done reputation independence self-acceptance In 2009, the Axe brand launched a line of hair care products to complement its existing assortment of body washes and deodorants, hoping to leverage the Axe brand equity to expand into a new category of men's personal care products. This is an example of a manufacturer taking advantage of ________. perceptual defense the halo effect the persistence of first impressions perceptual blocking physical appearances In a ________, 8 to 10 participants are encouraged to discuss their reactions to product and service concepts, or new advertising or marketing communications campaigns. survey controlled experiment depth interview metaphor analysis focus group In product placement scenarios, marketers place an advertised product into a TV show or film by having it used by the cast, integrated into the plot, or associated with a character. In product placements, the product is considered the ________ and the show is the ________. entertainment; brand ground; figure ground; perceptual organization perceptual block; perceptual organization figure; ground Jill gets good grades because her parents will punish her if she doesn't receive at least a 3. GPA. Julia gets good grades because she likes the sense of accomplishment she feels when she gets a straight-A report card. Jill's goal is referred to as a(n) ________, whereas Julia's goal is referred to as a(n) ________. positive object; negative object approach object; avoidance object physical object; psychological object avoidance object; defensive object
preference for competitive advertisements the just noticeable difference sensory adaptation perceptual blocking The emphasis in the definition of personality is on inner characteristics, which are ________. those characteristics of an individual that are not readily apparent to others those characteristics that make one individual similar to others those characteristics that distinguish one individual from others those characteristics that constitute the individual's ideal self-image those characteristics which individuals try to hide from others The image and unique identity of a product, service or brand in consumers' minds is called its ________. perception target position imposition segment To simplify life, people have a natural tendency to select stimuli from the environment and organize them into groups and perceive them as a unified whole. In a perception context, this is known as ________. perceptual mapping closure grouping perceptual blocking figure-ground Two people driving together may spot a billboard at different times. This means they have different ________. absolute thresholds adaptation levels differential thresholds just noticeable differences sensory adaptations Using sexual imagery to sell a product primarily appeals to Freud's conceptualization of the ________. ego self-image super-id id superego When stimuli are highly ambiguous, an individual will usually ________. interpret them according to one's own needs, wishes, and interests consult others as to their meaning block them out take extra time to understand the intentions of the source
ignore them Which of the following is considered an example of consumer behavior? Jessica prefers to buy her produce from the farmer's market instead of the grocery store. Javier generally gets gas on Monday mornings on his way to work. Jeremy generally recycles his old newspapers and cardboard boxes. Janice prefers to buy name-brand pain relievers like Tylenol and Advil, rather than the store brand. All of the above are examples of consumer behavior. Which of the following is most likely to be used to gather descriptive and numerical information? complaint analysis qualitative research quantitative research motivational research controlled statistics Which of the following is NOT true about the effect of expectations and motives on perceptions? People tend to perceive the things they need or want. Irrelevant sexuality can distract from the ad's main message. There is decreased awareness of stimuli that are irrelevant to a consumer's needs. Stimuli that conflict sharply with expectations often receive less attention than those that conform to expectations. People see what they expect to see based on familiarity, previous experience, and expectations. Which of the following is true of JND? There is no JND for decreased product volume sold in existing packaging. Making drastic changes to a company's logo to an extent well beyond consumers' JND allows companies to update their image without losing their ready recognition. Increasing prices below consumers' JND is likely to go unnoticed by consumers. Making product improvements that far exceed consumers' JND is likely to maximize company revenues. Decreasing prices below consumers' JND is likely to cause a significant rise in sales. Which of the following is true of the relationship between consumers' perceptions and their expectations? Ads with irrelevant sexuality generally lead to better recall of the product advertised due to the attention-getting nature of the sexual content. What consumers expect to see is completely dependent on their objective, first-hand experience with the particular product or advertising medium. Individual motivation does not affect perception. People tend to make observations and arrive at conclusions completely independent of their expectations. Consumers tend to perceive products and product attributes according to their own expectations.