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A comprehensive guide to medical emergency procedures for flight attendants, covering a wide range of situations, from minor injuries to life-threatening emergencies. It includes detailed instructions on how to use various medical equipment, administer oxygen, and perform cpr. The document also features a series of questions and answers, designed to test the flight attendant's knowledge and understanding of the procedures. This resource is valuable for flight attendants seeking to enhance their skills and knowledge in handling medical emergencies.
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2 ways to contact the POC? - โ โ Flight deck, crew central app A passenger fell in the lavatory and her arm appears to be broken. How should the flight attendant treat the injury? - โ โ Restrain movement by preparing a splint A passenger has burned his hand but the skin is not broken. What is the first step in treating the burn? - โ โ Apply a cool water compress or a small water jel packet to the burned area A passenger is complaining of ear discomfort what is the first thing the FA should recommend? - โ โ Yawn, chew or swallow During medical situations when in close contact with an Ill or injured person what does the FA use to avoid being exposed to blood borne pathogens? - โ โ Gloves During the preflight of the AED what does a yellow seal indicate? - โ โ One of the pad packs is missing, but the pack is still usable because the second pack is present For what reason would a flight attendant use water jel? - โ โ To treat burns How do you don the large O2 WA? - โ โ Wear it like a necklace How do you preform the valsalva maneuver? - โ โ Pinch nose, close mouth, try to gently force air out of nose How do you prepare the pocket mask? - โ โ Push the dome out with two thumbs How does the FA don the small WA? - โ โ Place strap around neck, place one arm through strap and arrange bottle to rest on the side of the body How should a flight attendant treat a passenger who appears to be having a seizure? - โ โ Protect the passenger from further injury by padding the surrounding area with blankets and pillows How should flight attendants preflight the AED? - โ โ Verify the green status indicator is blinking and seal is present How would a flight attendant treat the symptoms of diabetic shock? - โ โ Give the passenger orange juice with added sugar How would a flight attendant use the four-inch compress? - โ โ Place it on the wound and apply firm direct pressure to control the flow of blood
If a FA has a customer concern related to an obvious or suspected illness or medical situation who should the FA contact? - โ โ The agent who will contact the CRO If oxygen is needed during taxi, take off, or landing, the passenger CANT be seated in these areas? - โ โ The bulkhead or exit seats If preforming rescue breathes on an infant which way do you place the mask? - โ โ Upside down One of your passengers needs to dispose of a needle where would you find the sharps container? - โ โ Grab N Go kit PPOC - โ โ Personal Portable Oxygen Concentrator What actions should the FA that hears "CODE RED" initiate? - โ โ โขGather equipment โขNotify captain โขMake PA asking for Volunteer medical professionals โขRetrieve MEIS What are Life threatening emergencies? - โ โ โขHeart Attack โขCardiac Arrest โขStroke โขChoking with a blocked airway What are the 3 C's principles of care? - โ โ 1. Check- Assess the situation
What is in the flight attendant service kit? - โ โ Notify the captain What is symptom of diabetic shock? - โ โ Tremors/shakiness What is the first step you take when someone has cholera? - โ โ Notify the captain What is the intended use of the pocket mask? - โ โ To administer rescue breathes during CPR What is the preflight for the O2 walk around? - โ โ -Present and secure -Tubing connected to correct outlet -Tubing appears undamaged -Gauge is 1500 PSI or greater What number needs to show in window of adjustable flow unit? - โ โ 4 What precautions should a flight attendant take when dealing with bodily fluids or human blood? - โ โ Flight attendants should use universal precautions anytime they could be exposed to bodily fluids or human blood What should a flight attendant do for a passenger who has a nosebleed? - โ โ Instruct the person to pinch nostrils together and maintain pressure for 20 mins What should a flight attendant do for a passenger who is experiencing airsickness? - โ โ Direct cool air onto the person, recline their seat, and loosen tight clothing What should a flight attendant do if a passenger is suspected of having cholera? - โ โ Notify flight deck What should flight attendants do when discovering a passenger who is unconscious but breathing? - โ โ Administer Oxygen and place passenger in recovery position What to do if a passenger appears to be unconscious what should you do? - โ โ Tap or shake shoulder loudly and ask loudly if they're okay When do you stop CPR? - โ โ 30 mins have to pass and no sign of improvements passenger regain consciousness When monitoring the pressure gauge the PSI should never fall below this number? - โ โ 500 PSI When preforming CPR what is the correct number of compressions and breaths? - โ โ 30 compressions, 2 breaths Where is the MEIS located? - โ โ Grab and Go Kit and Flight Attendant Service Kit
Which item in the first aid kit may be used only on passengers request or under medical supervision? - โ โ Ammonia Inhalant who can also use the stethoscope and BP cuff in back pocket of IMK? - โ โ Physician assistants, Nurses, Paramedics, nurse practitioners and emergency technicians Who gives clearance to use the Ancillary Kit? - โ โ The POC Who is approved to use all contents of the IMK? - โ โ MD and DO Why would a flight attendant use iodine wipes? - โ โ To prevent infection You come across a passenger unconscious and not breathing in 4A, what would you shout to alert your fellow crew members? - โ โ CODE RED 4A