Download HRM Exam Prep: MGT 3301 Practice Questions & Answers and more Exams Advanced Education in PDF only on Docsity!
Mgt 3301 UHD Ch. 12 Exam Questions And 100% Correct Answers
Human resource management includes all the activities managers engage in to ____. (Check all that apply.) - ANSWER ensure employees perform at high levels
attract employees
retain employees
ensure employees contribute to the accomplishment of organizational goals
Managers use recruitment and selection to ____. - ANSWER attract and hire new employees
Equal employment opportunity refers to ____. - ANSWER equal rights in employment regardless of gender, race, country of origin, religion, age, or disability
Managers develop recruitment activities with the goal of ______. - ANSWER developing a pool of qualified candidates for open positions
Activities managers engage in to forecast current and future human resource needs is part of the human resource ______ process. - ANSWER planning
All the activities managers engage in to attract and retain employees and to ensure they perform at high levels and contribute to the accomplishment of organizational goals are known as ______. - ANSWER human resource management
With the trend in some organizations toward more flexible jobs, for these types of jobs, job analysis focuses more on determining the ______ and less on ______. - ANSWER skills and knowledge workers need to be effective; specific duties
Which component of an HRM system focuses on attracting and hiring the best employees in order to help an organization achieve its goals? - ANSWER Recruitment
and selection
The two types of recruiting are ______.
-ANSWER internal or external
To make sure that all citizens have an equal opportunity to get a job regardless of their gender, race, country of origin, religion, age, or disabilities is the goal of ______ opportunity. -ANSWER equal employment
Which of the following are six selection tools available to managers to sort out relative qualifications of job applicants and appraise their potential for being good performers in a particular job? (Check all that apply.) - ANSWER References
Physical abilities test
Interviews
Background information
Paper-and-pencil tests
Performance tests
Ernesto has a work opening that needs to be filled. To fill it, he must create a pool of candidates where the pool is comprised of candidates he perceives as being qualified for the job. This activity is considered ______. - ANSWER recruitment
Information like education level and years of experience may be used both to screen out unqualified applicants and to identify which qualified applicants are the most promising.
Given a human resource plan, a manager must determine an organization's future human resource needs, that is, the workers it will need at some future date if it is to attain _______. - ANSWER its longer-term goals
When managers ask all of the job applicants the same set of standard questions in an
evaluation of Charlie's performance in order to assess how Charlie has contributed to the company. Tom is filling out a performance appraisal.
Training organizational members to do their current jobs and helping them obtain the knowledge and skills they need to become effective performers is called ______. ANSWER training
Traits, behavior, and results are the focus of performance ______. - ANSWER appraisals
Which of the following are types of training? (Select all that apply.) - ANSWER On-the-job training
Classroom instruction
How do managers use performance appraisals? (Select all that apply.) - ANSWER To determine pay raises
To motivate subordinates to perform at a high level
To identify candidates for promotion
Reimbursing employees for tuition expenses while taking college courses and obtaining advanced degrees results in ______. - ANSWER employees who can take responsibilities and more challenging positions
Appraisals that are conducted at set times during the year and are based on performance dimensions and measures that have been specified in advance are ______ appraisals. - ANSWER formal
Jacob just finished a training and development course for his job. Now that Jacob's training is complete, his manager should _____ do what? - ANSWER Facilitate the transfer of knowledge and skills Jacob learned to the real work environment.
The process of appraising employees' performance on their jobs and their contributions toward achieving organizational objectives is _____. - ANSWER a performance appraisal
Pay is generally determined by factors such as characteristics of the organization, characteristics of the job, and levels of ______. - ANSWER performance
Which of the following factors are evaluated by performance appraisals? (Check all that apply.) - ANSWER Results
Behavior
Traits
Pay level refers to how an organizations' pay incentives compare to ______. - ANSWER other companies in the same industry
___________. are the most common appraisers of performance. - ANSWER Supervisors
If we group jobs into categories, reflecting the job's importance to the company goals and also reflecting the level of skills required for that particular job, the ______ structure.
Formal appraisals are _______. - ANSWER based on performance dimensions and measures that have been specified in advance
conducted at set times during the year
By law, organizations have to offer employees a set of benefits. Which of the list below is included? (Select all that apply.) - ANSWER Workers' compensation
Social Security
Unemployment insurance
The steps managers take in working with labor unions to maintain constructive working relationships describes ______. - ANSWER labor relations
______. - ANSWER collective bargaining
