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Mgt 3301 UHD Ch. 7 Exam Questions And Accurate Answers
As a CEO, Tom tries to empower lower-level staff to make daily operations decisions, to allow upper-level managers to have some decision-making authority, and to encourage values and norms that facilitate change and innovation. Tom is using a more _______ form of organizing. - ANSWER organic
Flexibility facilitates a differentiation strategy by _______. - ANSWER allowing managers to develop innovative products quickly
The combination of skills, knowledge, machines and computers used in designing, making and distributing goods and services is known as _______. - ANSWER TECHNOLOGY
Which of the following should be a concern for managers attempting to design the optimal structure and culture for an organization? (Select all that apply.) - ANSWER external environment, strategy, technology and human resources
When designing the organizational structures, the manager has to pay close attention to the _______. (Select all that apply.) - ANSWER type of work employees do
needs of the workforce
type of work employees do
Organizing is the process by which managers establish the structure of working relationships among employees to allow them to achieve organizational goals _______. (Select all that apply.) - ANSWER efficiently
effectively
What do managers do when they decide how to break the jobs that need to be done to supply customers with goods and services into individual tasks? - ANSWER Job design
Which of the following are characteristics of an organic organization? (Select all that apply.) - ANSWER Empowered employees
Decentralized authority
Emphasis on change and innovation
With an innovative culture, a differentiation strategy typically is most effective with a _______ structure. - ANSWER flexible
Which of the following are ways that managers can group tasks into jobs? (Select all that apply.) - ANSWER Job enrichment
Job enlargement
In producing and distributing goods and services, the integration of human skills and knowledge with computers and machines is referred to as _______. - ANSWER technology
The outcome of Hackman and Oldham's job characteristics model include which of the following? (Check all that apply.) - ANSWER High performance
High satisfaction
Which of the following should be considered by managers who are seeking to design the best structure and culture for an organization? (Check all that apply.) - ANSWER Human resources
Strategy
The external environment
Technology
It is appropriate to use a more complex organizational design _______. - ANSWER as the organization grows and becomes more difficult to control
The process by which managers decide how to divide tasks into specific jobs is KNown
a _______. - ANSWER more complex organizational design
In every region of the country in which they operate, Silver Star Productions has divisions that are fully contained. IN other words, each division has a complete set of all the functions necessary to produce the product. Silver Star Productions uses a _______ structure. - ANSWER geographic
A structure that groups individuals together who possess similar skills or use the same kind of knowledge, tools, or techniques, reflects a _______ organizational structure. - ANSWER functional
When a firm has a _______ structure it is composed of a series of business units that produce specific kinds of products for specific customers. - ANSWER divisional
Of the different types of divisional structures, which does allow the managers to be most responsive and flexible with regard to handling customers' needs? - ANSWER Market structure
Which of the following is not an advantage of grouping functions by division? - ANSWER Increases the expensive extra layers of management
True or False The organizational structure types that are most flexible to use when environments are rapidly changing and highly uncertain are market structures and product team structures. - ANSWER False
Brad's company has recently diversified and now sells clothing and home goods along with its line of gourmet food. The company is going to use a(n) _______ structure so that each division will be self-contained and the manager for each division will be given responsibility for developing the strategies to allow that division to compete effectively in the market. ANSWER product
As the functions and divisions increase in number, the problem of linking and coordinating the activities of different functions and divisions becomes more acute. - ANSWER increase in number
The structure which represents an organizational structure in which each region of the country or area of the world is served by a self-contained division is called a _______ structure. - ANSWER geographic
Authority refers to _______. - ANSWER a manager's power to make decisions to achieve organizational goals
An organization's hierarchy of ------------ refers to the relative authority of each manager.
Which organizational structure is characterized by having each kind of customer served by a self-contained division? - ANSWER Market structure
Mark has five employees who report directly to him. This number of employees is known as his span of _______. - ANSWER control
The most flexible types of organizational structure are the _______. - ANSWER matrix structure and product team structure
A _______ organization has fewer levels of authority compared to a tall organization. - ANSWER flat
At the functional level, the manufacturing manager's goal is to _______. - ANSWER keep costs under control
Decentralizing authority allows a firm to be _______ even as it grows and becomes taller.
The extent of power or authority a manager, by virtue of his position in an organization, is empowered to make decisions and use resources efficiently to effectively accomplish organizational goals refers to _______. - ANSWER authority
Why would you form a strategic alliance? (Select all that apply.) - ANSWER Because the firms have the same interests.
Because the firms believe they will be better off by cooperating.
What types of integrating mechanisms could managers use to enhance communication and coordination among functions and divisions? Select all that apply. ANSWER Cross-functional teams
Integrating roles and departments
Liaison roles
Task forces
ANSWER
