Download MIE 330 Final Exam Study Guide: Human Resource Management Concepts and Practices and more Exams Business Ethics in PDF only on Docsity!
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MIE 330 Final Exam Study Guide 90
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Which of the following HRM practices involves creating a positive work environment for employees? - ANSWER Employee Relations
This EEO law prevents discrimination, applies to employers engaged in interstate commerce with regard to gender-based discrimination only. - ANSWER Equal Pay Act
The U.S. labor force composition in the next decade will likely correspond with which of the following statements? - ANSWER The labor force average age will increase to the highest number ever.
An HR dashboard is a series of indicators that: - ANSWER enables workforce analytics and evidence- based HR.
Carlos, an efficiency expert, suggests the "just-in-time" inventory method to Marie, the CEO of Galaxy Surplus. If Marie decides to accept this Carlos's idea, which of these changes she most likely to execute in Galaxy Surplus? - ANSWER He is likely to introduce processes that support lean production.
This HRM as a business "product line" is a more recent development where the HRM department emphasizes knowledge of HR, the business, competition, the market, and business strategies. - ANSWER strategic partner
Self-service is: - ANSWER Giving employees online access to information about HR issues such as training, benefits, and compensation
Which of the following is NOT one of the four characteristics of an ethical, successful company? - ANSWER All of these are the four characteristics of an ethical, successful company
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The most common source of error in the job analysis process results from job descriptions being - ANSWER Outdated
When organizations behave more environmentally responsible and ethically in response to shareholders' and the general public's demands, they are recognizing the importance of _____. - ANSWER Social Responsibility
According to the Job Characteristics Model, ____ is the degree to which a job requires completing a "whole" piece of work from beginning to end. - ANSWER Task Identity
Which stage in a work-unit activity analysis focuses on the product produced or service provided? - ANSWER Output
The SHRM process model (i.e., a model of the strategic management process) summarizes many factors in the strategic formulation and strategic implementation process. A technology company has issues with finding employees with the correct skills and knowledge but does not have a problem with turnover as they can retain most employees each year. This assessment is an illustration of which part of the SHRM process model. - ANSWER Strengths and Weaknesses
The highest level of integration between the human resource management function and the strategic management function is - ANSWER Integrative linkage
Which of these terms describes the knowledge, skills, abilities, and other characteristics necessary for a person to perform a job? - ANSWER Job specification
Which people are likely the best source of valid data about how much time is spent on various tasks for a job analysis? - ANSWER incumbents
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The main provision of the Occupational Safety and Health Act states that each employer should furnish each employee a place of employment free from recognized hazards that cause or are likely to cause death or serious physical harm. This is referred to as the - ANSWER the general duty clause
Which resource was superseded by the Occupational Information Network (O*NET)? - ANSWER Dictionary of Occupational Titles
As the workforce in the United States becomes more diverse, organizations need to become more adept at managing diversity, equity, and inclusion. To successfully manage this diversity managers must develop a new set of skills, including all of the following EXCEPT: - ANSWER Managers must develop all of these skills to successfully manage this diversity
Which agency enforces affirmative action? - ANSWER Office of Federal Contract Compliance Programs (OFCCP)
A company that follows a differentiation strategy typically has employees that need to be all of the following EXCEPT: - ANSWER employees need to participate to improve efficiency
Susan is a manager at Thomas & Tyman (T&T) Inc., a publisher of academic textbooks. She is asked by her superiors to identify the various work behaviors required to edit, typeset, and publish a fictional book prior to allocating and assigning them to her subordinates. Of the processes listed below, which Susan being asked to perform? - ANSWER Work-flow design
Strategic management is: - ANSWER is a process to address the organization's competitive challenges by integrating goals, policies, and action sequences into a cohesive whole.
Which of the following statements is true of companies that employ differentiation strategies? - ANSWER They want their employees to take a balanced approach to process and results.
_____ is a pattern of planned human resource deployments and activities intended to enable an organization to achieve its goals. - ANSWER Strategic Human Resource Management
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Which of the following is NOT a perspective taken in a balanced scorecard? - ANSWER government agencies
Which term refers to defining the way that work behaviors will be performed and the tasks required in a job? - ANSWER Job design
Analysis of HR data (or analytics) is important for showing the value of HR practices to the organization's bottom line and key stakeholders. For example, Credit Suisse uses HR analysts who specialize in using workforce data to help make decisions about how to reduce turnover. These HR analytics are also known as: - ANSWER Evidence-based HR
There are several methods to determine if an employment process has a disparate impact. One is if the hiring rate for a minority group is less than eighty percent of the hiring rate for the majority group. Which rule of thumb is this? - ANSWER Four-fifths rule
An organization _______ during the strategic formulation stage of the strategic management process: - ANSWER examines the organization's operating environment to identify the strategic opportunities and threats
An organization forms strategic planning groups. They decide on a strategic direction by defining the company's mission and goals, its external opportunities and threats, and its internal strengths and weaknesses. What is this process known as? - ANSWER strategy formulation
Which of the following laws or amendments added "punitive" and "compensatory" damages to plaintiffs beyond back pay, lost benefits, and front pay in cases of discrimination? - ANSWER Civil Rights Act of 1991
Allison's called the EEOC after her complaints about her co-worker's and boss's inappropriate comments including offensive sexually explicit language and sex-related jokes or innuendos in conversations were not stopped. Anna most likely a victim of: - ANSWER hostile environment harassment
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Build-a-Corp., is a consulting firm that has just instituted a new performance management system. Managers and trainers now help employees to b understand the overall goals of the company and how their role supports the goals as a whole, in addition to training employees for their specific job tasks. This is an example of the ___________ criterion of performance management. - ANSWER strategic congruence
Of the following options, which avoids expected labor shortage and is a quick solution with high revocability? - ANSWER Temporary employees
Of these choices, which would be thought of as a slow option for reducing an expected labor surplus and minimizes negative effects on individuals affected? - ANSWER Early retirement
According to Cheston... - ANSWER LinkedIn can be an important networking tool.
__________ is the first step of the training design process. - ANSWER Conducting a needs assessment
Which of the following is a term for a job simulation that occurs during the pre-hiring context, in order to test and observe the applicant? - ANSWER work-sample test
According to Arruda... - ANSWER Approximately 80% of jobs are landed through networking.
_______ is not typically a part of a performance management system. - ANSWER Organizational-profit forecasting.
_____ refers to the degree to which a worker uses the behaviors, skills, and knowledge learned in training. - ANSWER Transfer of training
Of the following, which is true? - ANSWER Continuous learning requires employees to understand the entire work system.
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Of the following, which is true? - ANSWER Development is critical for talent management, particularly for those with leadership potential.
A policy that allows either party to terminate an employment relationship whenever and without cause.
- ANSWER employment-at-will policies
How much an individual identifies with and is involved with a particular organization: - ANSWER Organizational commitment.
Which position had the highest turnover rate from the organization from 2013 to 2016? - ANSWER Sales representative
Of the following, which is true? - ANSWER Formal education programs include off-site and on-site programs designed specifically for the company's employees.
According to Ariely... - ANSWER Presenting choices with different alternatives can change people's decisions.
Which statement is accurate regarding transitional matrices? - ANSWER Transitional matrices are extremely useful for charting historical trends in a company's supply of labor.
When developing job analysis rating formats, which one involves a lengthy development procedure and produces behaviors as rating scale anchors? - ANSWER Behaviorally anchored rating scales (BARS).
Task analysis... - ANSWER involves identifying the knowledge and skills required for the job.
Concerning motivation to learn, what can managers do to increase employees' self-efficacy? - ANSWER Emphasizing that learning is under their personal control
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Of the following methods of performance appraisal, which is primarily comparative? - ANSWER Forced Distribution
Which of the following statements is true? - ANSWER Reliability of a measure is essential for it to have any validity.
A university can easily restructure the work schedules of employees with disabilities to accommodate their specific needs. The university... - ANSWER Made reasonable accommodations.
Interactional justice is a judgment that: - ANSWER the organization carried out it actions in a way that took the employee's feelings into account
According to Ariely... - ANSWER One major illusion is the illusion that you are not susceptible to cognitive illusions.
Of the following, which is true? - ANSWER A reason why downsizing efforts often fail is that employees who survive the purges often become narrow-minded, self-absorbed, and risk-averse.
Quality Contractors, a trading company, has a new measure to assess job applicants' job knowledge. To establish validity of the measure Quality Contractors asks its current employees to take the test, and later analyzes the relationship between employees' scores and their performance. What type of validity is Quality Contractors establishing? - ANSWER Concurrent validation
There are several purposes for performance management. Which of the following is NOT an example of one of these purposes? - ANSWER the optimal opportunity to obtain data regarding employee attitudes and opinions
OF the following, which constitutes the first step of the development planning system? - ANSWER Self- assessment
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In which system are employees' rated by multiple raters, including their managers, peers, bosses, and customers? - ANSWER 360-degree feedback systems
