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EXECUTIVE SECTION
- Company Mission and Strategy Statement E Table of Contents
- CEO Letter to the Board E
- Company Organization Chart E
- Summary of Key Interdependencies E
- Company Contact Information E
- Company-Wide Critical Path Chart E
- Summary of Company-Wide Critical Path Chart E
- CEO Job Description E
- Executive Contingency Plans E
Mission and Strategy Statement
The mission of A Hollywood Helping Hand for Heiter is to improve the everyday lives of
the almost nine hundred children who participate in the Donald Heiter Community
Center’s programs by cleaning up the facility, landscaping, and organizing one week of
engaging and fun afterschool activities for the children. These projects will be funded
through the sale of high quality and well designed House Party T-shirts and sunglasses
bearing "Ray Bucknell" to the students of Bucknell University. They are likely to want a
colorful shirt to commemorate the popular House Party weekend and sunglasses appeal to
all members of the campus community due to their affordability and the timing of sale,
which coincides with the start of nicer, spring weather.
Page | E Brooke Stokes, CEO, Created: 2/24/
VP of AFM Travis Eaione
VP of Service Steph Cutler
VP of IS Mike McPhee
VP of HRM Scout Berger
VP of Business^ Jeff Taylor^ VP of Reports^ Greg Barbier
Purchasing, Inventory,and Quality Manager
- T-shirts Claire McCardell
Purchasing, Inventory,and Quality Manager
- Sunglasses Caroline Coady
Sales Manager Meghan Crawford
Advertising and PR
Director Sandra Moreno
Director of Market
Research Johnna Simoes
CEO Brooke Stokes
Treasurer Chris Barnes Budget Controller^ Ryan Tomasello
Webmaster Tom McGarrigle
Newsletter Editor and
Photographer/^ Videographer Kyleigh McAhren
PerformanceEvaluation
Director Erin Smith
Scheduling, Staffing,and Time Budgeting
Director Megan Milne Quality of WorkLife Director^ Mike Cardinute
Oral ReportDirector Alex Leiser
Company SummaryManager/OperatingPlans Co-Manager
Liz Larkin
Archivist/OperatingPlans Co-Manager
Alysha Hooper
Service Project Manager – Children’s
Activities Joey Martin
Materials, Supplies,^ Service SchedulingManager and Directorof PR and Advertising Ellen Carter Stagg
and Donations
Director Tyler Wagner
Service Project
Manager –Landscaping Ashley Nendick
Accountant^ Alex Cillo
Summary of Key Interdependencies
In order for A Hollywood Helping Hand for Heiter to be successful, company members
must be constantly communicating and all individuals need to remain updated on key
developments. As everyone is new to this experience, we need to learn from each other’s
struggles and successes. Teamwork is vital, as most aspects of the company and projects rely on
work from more than one member of the company.
Although everyone should be communicating, there are several interdependencies that
are crucial for the success of the company. The CEO, Brooke Stokes, will be responsible for
integrating all departments/divisions and serving as a point of contact through which information
can be relayed to other departments/divisions, specific individuals, or the entire company.
All twenty-seven company members must also keep open lines of communication with
the IS and HRM departments. IS will help everyone with technical issues and HRM will need to
create and maintain a sense of community where everyone feels valued. Hopefully all company
members will feel as though they can approach HRM, either through in-person contact or via the
suggestion box, if necessary.
The Reports Division is integral to AHHHH. They will compile documents from all
company members and be responsible for portraying our company in the form of oral and written
reports, which requires the input and assistance of everyone. In particular, all individuals will
need to be involved in Operating Plans, the Company Summary, and the Oral Report, which will
be organized by Alex Leiser.
Megan Milne, the Scheduling, Staffing, and Time Budgeting Director, and Ellen Carter
Stagg, the individual responsible for service scheduling, will need to work together closely and
each of them will need to work with all company members to coordinate schedules for the entire
company. Alex Leiser, the Oral Reports Director, and Meghan Crawford, the Sales Manager,
will need to work closely with Megan Milne in regards to scheduling as well.
From a financial perspective, AFM will connect all departments/divisions. Anyone
purchasing an item from an outside supplier must be in contact with the Treasurer, Chris Barnes.
All departments/divisions need to also create budgets with the assistance of Ryan Tomasello, the
Budget Controller. The Service Division will need to be in touch with AFM to determine how
much work can be done at the Donald Heiter Community Center and how much money can be
donated there based on projected business project sales, which need to be supplied to AFM by the
Business Division.
Making sure that these important lines of communication are always open and that all
aspects of the company are consistent is one of the necessary factors for success. Throughout the
course of the semester, the CEO and the HRM Department, as well as others, will try to ensure
that the necessary communication is occurring.
While this document tries to highlight the key interdependencies in our company, it is
imperative to remember that each of us are dependent on one another and that each individual has
a job that is absolutely crucial to the overall success of AHHHH.
VP of Service Steph Cutler 860-808-9886 smc
Materials, Supplies, and Tyler Wagner 570-837-9331 trw Donations Director
Service Project Manager – Joey Martin 407-754-6791 pjm Children’s Activities
Service Project Manager – Ashley Nendick 310-720-5973 amn Landscaping
Service Scheduling Manager and Ellen Carter Stagg 804-317-7990 ecs Director of Public Relations and Advertising
3/ OperatingPlans Due(1:00pm)
3/ Sign Contractswith Suppliers
and Place Product Orders
3/ Create andHang Posters/
Flyers
Page E
Company-Wide Critical Path Chart
Brooke Stokes, CEO, Created: 3/2/
3/ Sunglassesand T-Shirts
Arrive
3/ Website Due
(1:00pm)
3/ Operating
Plans Presentation
3/19-3/20Presales
3/ Inventory and
QualityCheck
3/23-3/27,3/30-4/
Sales
4/ CompanySummaryDraft Due onWebsite(1:00pm)
4/ Final OralReportPresentation
4/20Final CompanySummary Due (1:00pm)
4/ Archives Due
(1:00pm)
4/ Archives Due
(1:00pm)
3/
First Newsletter
Published
3/20Second NewsletterPublished
4/3 Third NewsletterPublished
3/21-3/ Landscaping at
DHCC
3/30-4/3Children’sAfterschool Activities at DHCC
Brooke Stokes, CEO, Created: 2/19/09 Revised: 2/24/
CEO Job Description
Name: Brooke Stokes
Job Title: CEO
General Statement of Duties and Responsibilities: The CEO is responsible for leading the company to fulfill its’ mission statement. She will need to uphold a sense of community and ensure that the company operates effectively and efficiently. The CEO will oversee the VPs and hold weekly Executive Committee meetings so that all departments and divisions are integrated and constantly in contact. She will also meet with VPs on an individual basis when needed and make sure that the entire company is updated on major updates and deadlines. The CEO will also lead lab sessions and will create and post the agenda for each session. Overall, the CEO is responsible for keeping the company focused and committed, so that it can best execute its’ strategy and be successful, and for providing leadership throughout the company.
Supervision Received: Board of Directors
Supervision Given: Vice Presidents and all company members
Major Duties and Responsibilities: -positively represent A Hollywood Helping Hand for Heiter to all stakeholders -lead and oversee weekly Executive Committee members -create and post agendas for all lab sessions and lead lab sessions -provide guidance to VPs when needed and facilitate communicate among them -maintain a broader, neutral perspective so that emphasis on all departments/divisions is equal -help create and maintain a community atmosphere where all company members feel that their jobs are vital, are enthusiastic about the company, and are motivated to help the company succeed -serve as a mediator for conflicts that may arrive (along with members of HRM division) -provide leadership throughout the company -uphold and enforce company policies and procedures -monitor company progress
Secondary Jobs: -participate in the selling of A Hollywood Helping Hand for Heiter ’s business product for a minimum of three (3) hours -participate in the company’s service project for a minimum of four (4) hours -assist in the planning and writing of all written and oral reports and the execution of the Oral Report -take minutes at all Executive Board meetings
Minimum Qualifications: Enrollment in MGMT 101
Abilities: -good time-management skills -amiable personality -ability to remain neutral and view things from a broad perspective -composure under pressure -strong work ethic -good organizational skills -leadership experience -committed, goal-driven personality
Executive Contingency Plans
If the CEO cannot attend a lab:
The CEO will be responsible for contacting Professor Hiller and all six of the VPs at least
twenty four (24) hours in advance (except in the case of emergency) to let them know of
her absence and the reasoning for it. The CEO will delegate one VP to run the lab
session and will provide him/her with a copy of the agenda for that session, as well as any
other suggestions or notes regarding what needs to be accomplished that day and any
announcements that need to be made. That VP will lead the lab with the help of the other
VPs. The CEO will be responsible for contacting the VP who was put in charge after the
lab to be updated on what occurred and get notes regarding anything that she missed.
If a VP cannot attend a lab:
The VP will be responsible for contacting the CEO and other VPs at least twenty four (24)
hours in advance (except in the case of emergency). The VP will need to provide an
outline of his/her department/division’s agenda for that lab session and notes on what
needs to be accomplished that day within the department/division. The CEO will serve
as the acting VP of that department/division during that lab or will delegate one member
of the department/division to be responsible for serving as VP that day and consulting the
CEO when necessary.
If the CEO believes that she is unable to fulfill her duties:
The CEO will notify the Executive Board and a meeting will be called. The Executive
Board will discuss the issue and see if there is a solution that involves the CEO retaining
her job title. If the Executive Board believes that this is not the case, they will consult
with Professor Hiller. If no solution is still reached, the CEO may step down from her
position and the company structure will be reworked so that she can be assigned another
job within the company. The company will then operate without a CEO and the six VPs
will then act as the final arbitrators on all decisions, which will require a 2/3 majority
vote.
If a VP believes that he/she is unable to fulfill his/her duties:
The VP will notify the CEO who will discuss the issue with the VP. If the CEO and VP
deem it to be necessary, a meeting with the entire Executive Board will be organized. At
the meeting the Executive Board will discuss the issue and see if there is a solution that
involves the VP retaining his/her job title. If the Executive Board believes that this is not
the case, they will consult with Professor Hiller. If no solution is still reached, the VP
may step down from his/her position. The Executive Board and department/division of
the involved VP will discuss whether they would like to appoint one member of the
department/division as the VP (VP would take that individual’s role within the company)
