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NBHWC SECTION 2 - COACHING PROCESS EXAM | 253 QUESTIONS WITH COMPLETE SOLUTIONS | 64 PAGES 2.1. Client-centered relationship Client-centered relationship Competencies (6) Correct Answer: 1. Client's agenda, needs, interests, and preferences (vs. coach's) drives the coaching relationship 2. Share coach's personal information/experience only when appropriate 3. Share information or recommendations only when specifically asked or given permission to do so or as otherwise required within scope of practice 4. Observe, name, and refer to client's beliefs and values 5. Convey the belief that client is resourceful and an expert in own experience 6. Adjust approach according to client's health literacy Four cornerstones of coaching (Arloski) Correct Answer: 1. Clients are naturally creative, resourceful, and whole 2. Coaching dares the client's whole life 3. The agenda comes from the client 4. The relationship is a designed alliance
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2.1. Client-centered relationship Client-centered relationship Competencies (6) Correct Answer: 1. Client's agenda, needs, interests, and preferences (vs. coach's) drives the coaching relationship
Correct Answer: - Respectful and appreciative understanding
Expand the conversation overview Correct Answer: - Help client expand possibilities by asking curious questions that evoke deeper thinking and self-reflection
Arloski - Contemplation Correct Answer: - Considering but can be ambivalent
Correct Answer: 1. Help client recognize stage they're in for specific behaviors