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Understanding Moral Uncertainty & Courage in Nursing: Ethical Decision Making & Integrity, Summaries of Bioethics

Moral integrity and ethical decision making in nursing, discussing three types of moral problems: moral uncertainty, moral distress, and moral courage. It provides insights into conscience formation, ethical principles, and the importance of a systematic approach to ethical dilemmas. The text also covers individual and situational influences on ethical decision making.

What you will learn

  • How do individual and situational factors influence ethical decision making in nursing?
  • What are the key elements of conscience formation?
  • What is moral courage, and how can it be practiced?
  • What are the three types of moral problems nurses encounter?
  • How can nurses approach ethical dilemmas when resources are limited?

Typology: Summaries

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Bioethics Comprehensive Course Manual
1
ETHICAL DECISION MAKING
Geraldine S. Canete, MAN, RN
Health care delivery system has undergone notable changes during the last few decades that includes
Increased client participation, shorter hospital stays and restructuring services (outpatient clinics, short-
stay units, long-term care and in home-care).
The dynamic changes contributed to the development of new clinical environment and expanded practice.
At present, nurses frequently encounter difficult situations involving decisions about the best course of
action. Furthermore, nurses are obligated to provide not only expanding nursing care but also ethical and
legal client care that demonstrates respect for others. Consequently, nurses confront not only the
expanding role and ever-changing clinical environment but also various ethical or moral problems and
concerns.
What are these moral or ethical problems that nurses are facing?
Jameton (1984) described 3 different types of moral problems:
Moral uncertainty
The nurse identifies a moral problem but is unsure of the morally correct action.
Moral distress:
Moral distress is the physical or emotional anguish that is experienced when we are prevented from
following the course of action that we believe is right. We may be prevented from doing what we think is
right by facility policy or procedure, influence from the patient and/or family, direction from a supervisor,
or limited time. When the nurses are unable to follow their moral beliefs because of institutional or other
restriction. The distress occurs when the nurse violates a personal moral value and fails to fulfill perceived
responsibility.
Moral distress also happen when two or more mutually exclusive moral claims clearly apply and both seem
to have equal weight. Moral distress represent practical, rather than ethical dilemmas.
Moral outrage
The nurse knows the morally correct action and feels a responsibility to the patient, but institutional or
other restraints make it nearly impossible to follow through with appropriate action. Occurs when someone
else in the health care setting performs an act the nurse believes to be immoral. Nurses do not participate
in the act. Nurses not responsible for wrong but perceive that they are powerless to prevent.
Examples of Ethical Concerns in Nursing
Patient Freedom Versus Nurse Control
Nurses are highly educated and therefore aware of the best clinical course of action when one
exists. But what happens when a patient rejects medical advice and makes a decision that may
result in less optimal outcomes?
From deciding whether or not a labor and delivery patient would benefit from pain medication,
to encouraging a patient to eat when they are refusing food, nurses walk a fine line everyday.
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ETHICAL DECISION MAKING

Geraldine S. Canete, MAN, RN Health care delivery system has undergone notable changes during the last few decades that includes Increased client participation, shorter hospital stays and restructuring services (outpatient clinics, short- stay units, long-term care and in home-care). The dynamic changes contributed to the development of new clinical environment and expanded practice. At present, nurses frequently encounter difficult situations involving decisions about the best course of action. Furthermore, nurses are obligated to provide not only expanding nursing care but also ethical and legal client care that demonstrates respect for others. Consequently, nurses confront not only the expanding role and ever-changing clinical environment but also various ethical or moral problems and concerns. What are these moral or ethical problems that nurses are facing? Jameton (1984) described 3 different types of moral problems: Moral uncertainty The nurse identifies a moral problem but is unsure of the morally correct action. Moral distress: Moral distress is the physical or emotional anguish that is experienced when we are prevented from following the course of action that we believe is right. We may be prevented from doing what we think is right by facility policy or procedure, influence from the patient and/or family, direction from a supervisor, or limited time. When the nurses are unable to follow their moral beliefs because of institutional or other restriction. The distress occurs when the nurse violates a personal moral value and fails to fulfill perceived responsibility. Moral distress also happen when two or more mutually exclusive moral claims clearly apply and both seem to have equal weight. Moral distress represent practical, rather than ethical dilemmas. Moral outrage The nurse knows the morally correct action and feels a responsibility to the patient, but institutional or other restraints make it nearly impossible to follow through with appropriate action. Occurs when someone else in the health care setting performs an act the nurse believes to be immoral. Nurses do not participate in the act. Nurses not responsible for wrong but perceive that they are powerless to prevent. Examples of Ethical Concerns in Nursing Patient Freedom Versus Nurse Control

  • Nurses are highly educated and therefore aware of the best clinical course of action when one exists. But what happens when a patient rejects medical advice and makes a decision that may result in less optimal outcomes?
  • From deciding whether or not a labor and delivery patient would benefit from pain medication, to encouraging a patient to eat when they are refusing food, nurses walk a fine line everyday.
  • While nurses do not sign the Hippocratic Oath, they are still bound by the promise to devote themselves to the welfare of the patients committed to the care, as well as to live up to the standards of the profession. Suicide The argument rages even today about whether or not people have the right to die when they choose to die. Do patients who are terminal and suffering have the right to die through assisted suicide? Nursing is about promoting quality care and saving lives through resources and our own caring capacity for other people. How should nurses approach the topic of assisted suicide? Lying to Patients It is not uncommon for a family member to demand that their loved one not be told they have a terminal illness. It is equally tempting for healthcare professionals to shine the reality by telling a patient that they are worse off than they truly are. The Battle of Beliefs: Empirical Knowledge and Personal Belief What is science-based, empirical knowledge to a nurse might be completely subjective to a patient with a particular set of religious or personal beliefs. Certain religions forbid medical procedures which can mean the difference between life and death. For example, in some cultures and religions, blood transfusions – even lifesaving ones – are unacceptable. Utilization of Resources Resources are defined as tools used to provide patient care. Those tools include bed space, government reimbursements, funding, etc. How should nurses approach ethical dilemma when patients are utilizing resources that might be better used on another patient or population of patients. The example for this dilemma would be a patient that has no brain function, is on life support and has been for several years. Other dilemmas
  1. Inappropriate Medication Orders
  2. Unresponsive Physicians
  3. Inappropriate Tasks Scenario of Ethical Dilemma in Nursing Patient has stevens-johnson syndrome with uncertain prognosis (50/50 chance). pt arrests, is unconscious vented and needs dopamine to maintain her bp constantly. pt revealed to family and nurse prior to arrest that she doesnt wish to be kept alive should she become a "vegetable". she also has an advanced care directive stating that should she become terminal, she doesn't wish for life sustaining measures. nurse says to doctor that perhaps we should discontinue treatment in accordance with pt and family wishes. doctor says no. but nurse hangs a bag of normal saline, labels it dopamine, pt arrests and dies. was this ethical? Despite the nurses ability to deal with patients’ physical problems, many nurses feel inadequate when confronted with ethical dilemmas associated with patient care. These feelings may stem from their unfamiliarity with a systematic problem-solving technique for ethical dilemmas.
  1. Consider how one’s own motives and other circumstances may contribute to or nullify the effectiveness of these other possible actions as means to fulfill one’s fundamental commitment.
  2. Among the possible means not excluded or nullified, select one by which one is most likely to fulfill that commitment and act on it. ON CONSCIENCE Conscience is the practical judgment of reason upon individual act as either good and to be performed or as evil and to be avoided. It follows personal freedom and autonomy. It is the capacity to make practical judgments in matters involving ethical issues. It involves reasoning about moral principles Must be rooted in reality and truth and not on mere will or desire or blind choice. A sound, true and certain conscience develop from own perception, sound education, understanding of natural law, traditional wisdom, teachings of family and Church, experience. Conscience though can be in error as when one misunderstands principles, misjudges facts or is led by misguided affections. One is culpable of an erroneous decision of conscience only within one’s capability and freedom to prevent the error. CONSCIENCE FORMATION

• Diligently learning the laws of moral life

• Seeking expert advice on difficult cases

• Asking God for light through prayer

• Removing the obstacles to right judgment

• Personal examination of conscience “ My conscience is my guide”

“ What I don’t know can’t hurt me” “ It is God’s will” Principle of Well-Formed Conscience

  • To attain the true goals of human life by responsible actions, in every free decision involving an ethical question, people are morally obliged to do the following: A. Informed themselves as fully as practically possible about the facts and the ethical norms B. Form a morally certain judgment of conscience on the basis of this information C. Act according to this well-formed conscience D. Accept responsibility for their actions Key points on Conscience Formation
  1. Making moral decisions demand mature responsibility
  2. A fully mature and responsible conscience should be free, correct, clear and certain
  3. Discern what is right and what is wrong
  4. We must follow our decision only after we have done our best to search for the truth regarding the issues facing us Qualities of Conscience
  5. Personal Freedom- should be free from some obstacles such as fear and anger.
  6. Objective value –

correct – subjective conforms to the objective moral values objective – norms of morality erroneous – lack of conformity to the objective normas of morality culpable – one is in error and therefore responsible Inculpable – has erred in good faith

  1. Moral Attitude – Lax – careless in its effort to seek the truth Strict – follow to the letter Scrupulous – tends to judge sin to be present when there is none. Pharisaical – judgmental towards others Clear – Callous – worst type – no sensitivity to sin.
  2. Degree of certitude – Perplexed – wrong if you don’t do; wrong if you did. Doubtful – lack of sufficient evidence Probable – made a decision already but still admitting the possibility that the opposite is true. Certain – sure. With sufficient factual evidence. ON DECISION- MAKING The process follows a similar pattern in most circumstances, includes: gathering data, comparing options, using some criteria for weighing the merit of each option, and making a choice. Also, evaluation of outcomes provides more data regarding the rightness of the choice. Ethical decision making particularly is imperative to arrive at an ethical action or intervention. Ethical decision-making would require an ethical judgment and such judgment we previously discussed that it needs a basis. A specific reference point, a criteria or. condition so we can examine, evaluate then judge and consequently act ethically. As nurse, when do we employ ethical decision making? Nurses employ ETHICAL DECISION MAKING whenever there are Ethical Dilemma. An ethical dilemma or ethical paradox is a decision-making problem between two possible moral imperatives, neither of which is unambiguously acceptable or preferable. The complexity arises out of the situational conflict in which obeying one would result in transgressing another. Sometimes called ethical paradoxes in moral philosophy, ethical dilemmas may be invoked to refute an ethical system or moral code, or to improve it so as to resolve the paradox. ON ETHICAL DECISION MAKING
  • Lawsuits
  • Ruined careers
  • Injured organization reputation
  • Wasted time
  • Low morale
  • Recruiting difficulties
  • Oppressive legislation
  • Fraud and scandal To develop ethical decision making, one must understand the different influences on ethical decision making. Oxford University identified individual and situational influences which eventually helps a nurse become more self-aware as to the influences that shape his or her moral stand, ethical judgment, and ethical decisions. Individual Influence on Ethical decision making Factor Influence on ethical decision-making Age and gender Very mixed evidence leading to unclear associations with ethical decision- making. National and cultural characteristics Appear to have a significant effect on ethical beliefs, as well as views of what is deemed an acceptable approach to certain business issues.
  • People from different cultural backgrounds likely to have different beliefs about right and wrong, different values, etc. and this will inevitably lead to variations in ethical decision-making across nations, religions and cultures
  • Hofstede (1980; 1994) influential in shaping our understanding of these differences – our ‘mental programming’
  • Individualism/collectivism
  • Power distance
  • Uncertainty avoidance
  • Masculinity/femininity

Education and employment Somewhat unclear, although some clear differences in ethical decision- making between those with different educational and professional experience seem to be present. Psychological factors: Cognitive moral development Locus of control Small but significant effect on ethical decision-making. At most a limited effect on decision-making, but can be important in predicting the apportioning of blame/approbation.

  • Cognitive moral development (CMD) refers to the different levels of reasoning that an individual can apply to ethical issues and problems - Criticisms of CMD - Gender bias - Implicit value judgements - Invariance of stages
  • An individual’s locus of control determines the extent to which they believe that they have control over the events in their life Personal integrity Significant influence likely, but lack of inclusion in models and empirical tests Moral imagination A new issue for inclusion with considerable explanatory potential © Oxford University Press, 2005. All rights reserved.

Chapter 4: Ethical Decisionmaking

Moral framing

  • The same problem or dilemma can be perceived very differently according to the way that the issue is framed - Language important aspect of moral framing
  • Moral muteness (Bird & Walters 1989) because of:
    • Harmony
    • Efficiency
    • Image of power and effectiveness Systems of reward:
  • Adherence to ethical principles and standards stands less chance of being repeated and spread throughout a company when it goes unnoticed and unrewarded
  • “What is right in the corporation is not what is right in a man’s home or in his church. What is right in the corporation is what the guy above you wants from you. That’s what morality is in the corporation” (Jackall, 1988:6) Authority
  • People do what they are told to do – or what they think they’re being told to do Bureaucracy
  • Bauman (1989, 1993) and ten Bos (1997) argue bureaucracy has a number of effects on ethical decision-making
  • Suppression of moral autonomy
  • Instrumental morality
  • Distancing
  • Denial of moral status Work roles
  • Work roles can encapsulate a whole set of expectations about what to value, how to relate to others, and how to behave Organisational norms and culture
  • the group norms which delineate acceptable standards of behaviour within the work community National and cultural context
  • This differs from individual’s national and cultural characteristics
  • Instead of looking at the nationality of the individual making the decision; now we are considering the nation in which the decision is actually taking place, regardless of the decision-maker’s nationality
  • Different cultures still to some extent maintain different views of what is right and wrong FRAMEWORK FOR ETHICAL DECISION-MAKING: Making good ethical decisions requires a trained sensitivity to ethical issues and a practiced method for exploring the ethical aspects of a decision and weighing the considerations that should impact our choice of a course of action. Having a method for ethical decision making is essential. When practiced regularly, the method becomes so familiar that we work through it automatically without consulting the

Chapter 4: Ethical Decisionmaking

specific steps. This is one reason why we can sometimes say that we have a “moral intuition” about a certain situation, even when we have not consciously thought through the issue. We are able to practice making ethical judgments, just as we can practice at playing the piano, and can sit and play well “without thinking.” Nevertheless, it is not always advisable to follow our immediate intuitions, especially in particularly complicated or unfamiliar situations. The method presented here, unlike some others, is based on the nursing process. It should be relatively easy for the nurse to move from the nursing process used in resolving patient physical problems to the ethical decision-making process used in resolving ethical problems. Nursing Process and the Ethical Decision-Making Model NURSING PROCESS ETHICAL DECISION-MAKING PROCESS Assess Assess the situation and gather all information relevant to the case ; Ask what are the relevant facts of the case? Clarify issues and Gather Data on the elements of the issue (Act itself, The intent, The Circumstances), the keyplayers in the issues Diagnosis Diagnose the moral problem _ morally acceptable or morally unacceptable, Morally licit or morally illicit. Analyze the elements of the issue (Act, intention, Circumstances) if good or bad and if there are violation and non-violations of ethical principles code of ethics then come up with a, ethical judgment if acceptable or not. Ask what is the nature of the problem in this case? Plan Make a decision based on the ethical judgment Set moral goals and plan of course of action aimed at achieving a morally just outcome; Ask – How best can the client’s best interests(wellbeing &welfare) be maximized in this case? Implement Act on it, participate on initiatives and advocacy if needed This could involve range of actions – reporting the matter to the supervisor /manager/involvement of an institutional ethics committee for advice