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Nonverbal communication would involve communication without words “oversimplification ” MNon= not ‘Verbal-with words Vocal communication = with the voice and verbal communication -with words; some nonverbal messages have a vocal element nonverbal communication = messages expressed by n- linguistic means “better definition ” Non-linguistic messages ave important because what people do often conveys mote meaning that what they say An early study found that 93% of emotional impact of a message comes from a nonverbal source and 7% comes From verbal Nonverbal communication contributes a great deal of shaping contibutions Subjects who heat a contact fiee speech “ordinary speech that has been electronically manipulated so that the words ate unintelligible” can constantly recognize the emotion being described and identify its strength Creating and maintaining relationships Beginning of relationship Observe facial expression, eye contact, posture, and tone of voice (nonverbal ewes) Hs rare to shave these thoughts and felings overtly Extablished, ongoing relationships Help cteate and signal emotional climate Nonverbal cues can display affection Examples: Sitting close, winking, holding hands and gazing Kissing with head trned vight indicates tomanee and kissing with head turned left indicate non-tomanee telationships Regulating interaction Regulators nonverbal eues that help control verbal interaction 5 turn-taking signals Change in vocal intonation (rising ot falling piteh at the end) A chawl on the last syllable ot stressed syllable A chop in weal pitch ot loudness when speaking a common expression examples “you know”) Eye contact (vethal communication) The person looks more at the speaker than veverse ‘When speakers want a response they will look at you eteating a mutual gaze called “gaze window” Checking yout phone ot clock while someone is talking will cause the person to talk faster o ask “do you need to leave?” Influencing others The influence of nonverbal behavior comes in many fous Can captute attention show /inerease liking Generate power Boost evedtbility Sometimes deltberately/ without thought you use nonverbal behaviors and ways that get others to satisfy your wants/ needs Donverhal immediacy the display of iwokement signaled by physical, closeness, eye contact, movement and touch Example: people are willing to do yous hiding when yo look them detly in the eye, wea high-status clothing, and behave in a fiend upbeat way Influencing IHyou change your nonverbal behavior it can effect the way you feel Adopting expansive poses can inewease your sense of power and tolerance of pain Examples hands om hips ot spread out arms Holding the posture for 2mins creates chemical changes in body “higher testosterone and lower cortisol “Jumping for joy” is more than emotional veaction. Can actually create happiness Sitting up straight ean improve you mood , self-esteem, and memory Smiling fir a selfie once a day can improve your mood everyday i Concealing/ deceiving ‘When verbal and nonverbal messages conflet the tendency is to belew nonverbal Exaunple: pounding on the table when saying “I am not upsetl!” People monitor/ seff-monitor nonverbal cues when trying to detect ot conceal deception H's not easy to determine whether someone is lying and singular nonverbal cues aren t dead giveaways Liars’ often sustain more eyes contact and fidget ess due to believing that they might look deceitful There are nonverbal cues to reveal deception ‘More speech exors Stammers Stutter Hesitation False start Longer pauses when speaking Mieco expressions brief unconscious displays that oceut quickly ‘More likely to occur duting “high-stakes” lying when sever punishment is involved when eaught Liaes get caught through brief frrow of the brow, pursing of lps , ot exinkling around eyes Managing impressions ‘Manners: how you stand and move, contol facial expressions, woice adjustments Exaunples: stand tall and walk proudly, make det eye contact and firm handshake when meeting people Appearance: the way you chess (makeup, jewehy, perfume, and hairstyles Example: dress how you want to be vemembered with confidence and originality Setting: physical items you surround yourself with Examples: personal belongings, vehicles and home pcos kerr novement Body Primary way of nonverbal communication through physical movement Kinesies the study of movements Face and eyes The most noticeable parts of the body The face is a complicated channel of expression to interpret 1st veasont it’s haxd to desetibe the number and kinds of eypessions commonly produced by face and eyes 8 distinguished positions of eyebrow and forehead 8 positions for eyes and eyelids 10 positions for lower face The significance of face in interpersonal communication can be found in multiple phrases Saving face Face time Poker face Facing your fears The face is the primary source of communication information next to human speech Humans want/need facial vesponses fiom others as demonstrated in “the still face experiment” versions Ass mothers maintain expressionless stare with thea lies the study of how eyes can communicate Gazes and glances are usual signals of ooker's interest Gazing can be an indicator of fking Eye contact can be indicating interest and influenced by culture East Asia avoids eye contact as a sign of wespect and eye contact Noxth America: eye contact isa sign of intelligence Ovetuse of technology ean dull interpersonal perceptions Preteens who took a5 day break fiom phones chamatically inewase their ability to read people's nonverbal cues Posture and gestures Phrases show awateness of posture conscious/ unconscious “Dwon't take this lying down ‘Stand on your own two feet. “Toke «load of your back.” “Don tbe so uptight!” Posture messages ate subtle which is why it's missed by people Gestures are fundamental element of communication People blind fiom birth use them Gestures ate sometimes intentional Eeamplesa cheery thumbs up ave unconscious and occasionally will have an unambi Eamples a sheug meaning “9 don't ow” Can produce wide range of reactions in receivers and inctease petsuasiveness Pexswasiveness increases when people mirvor movements Nonverbal mivtoring is common to express similarities and affiliation with others Jn context, when gestures oceut it makes all the difference in the results produced Example: animated movements is petceived as aggression ot domination in a competitive setting h Touch Hlapties the study of touch in human communication Interpersonal touch is basie to health and development and a primal human need The touch sessions increased the mothers bond with babies and reduce anviety Haman touch is important to adults as much as children Appreciate displaying of affection can relief stress and improve emotional well being for the givet and receiver Frequent hugs can lower blood pressure and heart rates Power of touch is an on the job utility Voice Prvalanguage nonkinguistic means of vocal expression Rate Pitch Tone The impact of paralinguistic cues is strong Vocal pitch: deeper voice indicates maturity, power, and authority A radio program used a low voice fequency to indicate authority infants their babies will become unhappy and agitated when not gaining attention indicates unpleasant and aggression Saccasm indicates the opposite of ts verbal message Emphasis the tone and length of message Prople ignore ot misinterpret the weal nuances of sarcasm Vou will want to give clues that you ate using sarcasm Easy way to do that is through emojis ot shorthand's Pauses ave part of paralanguage and thete ate 2 types Unintentional pause the times people stop to collect theit thoughts before continuing their wrbal message Vocalized pause They range fiom disfluencies examples: “umm”, “er”, “uh” to filer examples ‘lke’, “okay”, “ya know” Should be avoided due to reducing credi 
