To,
The Manager,
Amaya Day Spa.
2nd Floor, City Mall 36, Bilaspur (C.G.)
Respected Sir,
On behalf and under the instruction of my client Mr. Tushar Goyal S/o
__________________ resident _____________ who had purchased a
membership of your spa.
That my client is an esteemed customer of your good service provider company
but recently he has faced some serious issues relating to the membership
provided by your Company to him.
That my client purchased a membership from your Amaya Day Spa, Bilaspur on
17.7.2017 for Rs. 7000/- (Seven Thousand Rupees only) bearing Bill No. 1
against which he was supposed to get 10 Spa services as mentioned in your rate
card.
That my client happily redeemed two spa services from your center but when he
claimed the third spa he was denied stating that you have taken the services of
amount paid by you therefore we are not going to entertain you further until you
pay us more.
That it is pertinent to mention here that my client was offered Ten spa’s at the
time of giving him membership as the same was also mentioned in your rate card
but when he wanted to avail the services of membership purchased by my client,
he was very arrogantly denied for which he was legally entitled and it is contrary
to the terms and condition of the membership provided by you.
That my client was not even entertained by you when he came to your center
again and again and was also denied the copy of the rate card offered by you.
That my client has suffered a lot of mental agony and physical harassment as
you have not abided by the terms and conditions of the contract therefor if the
grievance of my clients is unsettled or remains un-redressed, we will be left with
KAPIL MAINI OFFICE: H-2/130 NARMADA NAGAR, NEAR
SAMUDAYAK BHAWAN, BILASPUR (C.G.)
495001
ADVOCATE
HIGH COURT OF C.G. AT BILASPUR MO: +919340386800
