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Your Legal Notice dated 22nd Apr 2019 issued by your good office
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To, The Manager, Amaya Day Spa. 2 nd^ Floor, City Mall 36, Bilaspur (C.G.)
Respected Sir,
On behalf and under the instruction of my client Mr. Tushar Goyal S/o __________________ resident _____________ who had purchased a membership of your spa.
That my client is an esteemed customer of your good service provider company but recently he has faced some serious issues relating to the membership provided by your Company to him.
That my client purchased a membership from your Amaya Day Spa, Bilaspur on 17.7.2017 for Rs. 7000/- (Seven Thousand Rupees only) bearing Bill No. 1 against which he was supposed to get 10 Spa services as mentioned in your rate card.
That my client happily redeemed two spa services from your center but when he claimed the third spa he was denied stating that you have taken the services of amount paid by you therefore we are not going to entertain you further until you pay us more.
That it is pertinent to mention here that my client was offered Ten spa’s at the time of giving him membership as the same was also mentioned in your rate card but when he wanted to avail the services of membership purchased by my client, he was very arrogantly denied for which he was legally entitled and it is contrary to the terms and condition of the membership provided by you.
That my client was not even entertained by you when he came to your center again and again and was also denied the copy of the rate card offered by you.
That my client has suffered a lot of mental agony and physical harassment as you have not abided by the terms and conditions of the contract therefor if the grievance of my clients is unsettled or remains un-redressed, we will be left with
SAMUDAYAK BHAWAN, BILASPUR (C.G.) 495001 ADVOCATE
HIGH COURT OF C.G. AT BILASPUR MO: +
no alternative but to approach the Consumer Forum and file a complaint under Section 12 of the Consumer Protection Act, 1986.
Hence it is humbly requested to look into the issues of my client and do the needful to settle the dispute in accordance with the law. In case of no response from your side, we will be inclined to file a complaint within 15 days of this letter.
SAMUDAYAK BHAWAN, BILASPUR (C.G.) 495001 ADVOCATE
HIGH COURT OF C.G. AT BILASPUR MO: +