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Ops- Chapter 7/7S Questions and
Answers Graded A+
In many applications, human quality inspectors can be replaced effectively by ✔✔Vision systems
Baggage is to be off loaded and on the beltway within ____ of arrival ✔✔3 minutes
When Alaska Airlines fails to meet the 20-minute time for baggage arrival at the carousel, how do they compensate customers? ✔✔$25 or 2,500 free miles
What is the ability to respond with little penalty in time, cost, or customer value? ✔✔Flexibilty
low-volume, high-variety production is the best suited for which of the following process strategies? ✔✔Process focus
High-volume, low-variety production is best suited for which of the following process strategies? ✔✔Product focus
Which of the following is NOT a tool for process analysis and design? ✔✔Pareto chart
Which one of the following products is most likely made in a job shop environment? ✔✔Custom furniture
An assembly line is an example of a: ✔✔Repetitive process
One of the similarities between process focus and mass-customization is: ✔✔The variety of outputs
Process A has fixed costs of $1000 and VC of $5/unit. Process B has fixed costs of $500 and VC of $15/unit. ✔✔50 units
The crossover point os that production quantity where: ✔✔Total costs for one process equal total costs for another process
Often focuses on activities that cross functional lines
is the fundamental rethinking of business processes
when using EMV for capacity planning situations, the state of nature usually is ✔✔Future demand or market favorability
what is the time of the slowest workstation in a production system? ✔✔Bottleneck time
With the new building, Arnold Palmer Hospital capacity will eventually be increased to ✔✔15,
What are valid principles of bottleneck management? ✔✔Increasing the capacity of a non- bottleneck station is mirage
Release work orders to the system at the pace set by the bottleneck's capacity
Lost time at the bottleneck represents lost capacity for the whole system
Break-even analysis can be used by a firm that produces more than one product, but: ✔✔the break-even point depends upon the proportion of sales generated by each of the products
Basic break-even analysis typically assumes that: ✔✔variable costs and revenues increase in direct proportion to the volume of production
which of the following is a possible option to employ when demand exceeds capacity? ✔✔schedule long lead times
If a plant has an effective capacity of 6,000 and an efficiency of 90%, then its actual (planned) output ✔✔5400 units
break-even analysis for the single-product case requires an estimation of fixed costs, variable costs, and ✔✔revenue
The multi-product case of determining the beak-even point in dollars weights what by each product's proportion of sales? ✔✔the contribution of each product
the most aggressive and risky approach to capacity planning is ✔✔leading demand with one-step expansion
a fast food restaurant is an example of ✔✔low customization and low degree of labor
