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In PA, a consumer reporting agency may list all of the following information about a consumer EXCEPT: - ✔✔Medical Information The device that synchronizes the spark plug firing sequence is: - ✔✔Camshaft Sensor If an insured fail to report a claim in a timely fashion the adjuster will usually: - ✔✔Send the insured a reservation of rights letter
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In PA, a consumer reporting agency may list all of the following information about a consumer EXCEPT: - ✔✔Medical Information The device that synchronizes the spark plug firing sequence is: - ✔✔Camshaft Sensor If an insured fail to report a claim in a timely fashion the adjuster will usually: - ✔✔Send the insured a reservation of rights letter When using a dedicated bench fixture to measure a unibody with front-end damage, where should fixtures be placed? - ✔✔Fixtures should be placed in the damaged area to check fit up to the jig. Vehicle name plates such as Grand Prix SE are only available through the dealership and are purchased in what way? - ✔✔Nameplates are not available aftermarket and are usually purchased from the dealer on a per item basis Under Pennsylvania law, which of the following is true regarding the replacement of a damaged double hood latch?: It may be replaced with any working latch system from a salvage yard. It must be replaced with any new hood latch system. It must be replaced with a double latch system. It may be replaced with a single hood latch system. - ✔✔It must be replaced with a double latch system. is correct. Technician A says that damaged structural sheet metal should be removed before any pulling and straightening is performed. Technician B says that damaged structural metal should remain to be used for pulling attachment areas. Who is right?:
Technician A only Technician B only Both technicians are correct Neither technician is correct - ✔✔Technician B only Which of the following is the computer in the vehicle? Controller Pump Speed Sensors Valves - ✔✔Controller If an insured fails to report a claim in a timely fashion, the adjuster will immediately: Deny the claim. Send the insured a reservation of rights letter. Cease the claims investigation. Seek the advice of the company's attorney - ✔✔Send the insured a reservation of rights letter.. If an auto appraiser uses the actual cost method to determine a vehicle's value, which of the following is not a factor?: The location of the vehicle of like kind and quality The salvage value of the damaged vehicle The actual cost of an available vehicle in similar condition to or better than the motor vehicle being appraised The vehicle being appraised is similar to the damaged vehicle in its pre-damaged condition - ✔✔The salvage value of the damaged vehicle
Both technicians are correct Neither technicians are correct - ✔✔Technician A only Driver 1 and Driver 2 are in an accident. Driver 2 has the following damages: Property Damage - $1, Rental Car Expense - $ Emergency Room Expense - $ Lost Wages - $ The extent of the bodily injury will not be known for six months. How should the adjuster on this claim pay damages for Driver 2? Pay all damage to date, provide a full and final release has been signed by Driver 2. Pay nothing until total of all damages has been determined. Pay the property damage and rental car expense and settle the bodily injury at a later time. None of the responses listed are correct. - ✔✔Pay the property damage and rental car expense and settle the bodily injury at a later time.. Which of the following would not have an insurable interest in a covered vehicle?: An underage driver who lives in the household A lien holder A vehicle jointly owned by a husband and wife A vehicle the father has sold to an offspring and agrees to let her make payments - ✔✔An underage driver who lives in the household. Which one of the following components is NOT part of the radiator support?:
Side bafles Upper tie bar Lower tie bar Radiator - ✔✔Radiator An ECM is: a federal code within the Environmental Protection Agency (EPA). a component of the exhaust system. an electronic control module. a voltage and alternator regulator. - ✔✔an electronic control module Which of the following would not be considered a "peril" insured against by the physical damage coverages in an auto policy? Select the Correct Answer Theft of the vehicle by an unknown person not permitted to operate the vehicle Flood damage to the vehicle Fire caused intentionally by the owner Glass breakage, lightning, vandalism and wind - ✔✔Fire caused intentionally by the owner In order for a "full release settlement" to become closed, what MUST occur? Select the Correct Answer
misaligned. Technician B says the front structure of the vehicle is not dimensionally correct. Who is right? Select the Correct Answer Technician B only Technician A only Both technicians are correct Neither technician is correct - ✔✔Technician B only While performing an inspection on a unibody vehicle, it is discovered that the driver's door drops when opened. Technician A says this is inertia damage in the cowl area. Technician B says that since the door did not take a direct impact, it could not be damaged during the collision. Who is right? Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - ✔✔Technician A only is correct The driver's side window of a vehicle is being put back into place with an adhesive. Technician A says the glass hardware should be reinstalled before putting the glass in place with the adhesive. Technician B says that the hardware should be reinstalled while the glass adhesive is curing. Who is right? Select the Correct Answer
Technician A only Technician B only Neither technician is correct Both technicians are correct - ✔✔Neither technician is right. The hardware should not be reinstalled until the adhesive has fully finished curing. In the course of disassembling a suspension, a technician removes a bolt that has a blue coating applied to its threads. He should: Select the Correct Answer reuse the bolt if most of the blue coating is still intact. replace the bolt with a new fastener. use a thread-locking agent on it. change out the bolt with a new rivas pin oscillator bolt. - ✔✔replace the bolt with a new fastener.. Explanation: When a technician removes a fastener with a coating on its threads, this tells him that the bolt is a one- time use fastener. The coating is compromised in the removal operation and needs to be replaced. When removing a door skin, Technician A says an air chisel should be used to separate the welded door skin from the door skin hem flange. Technician B says a grinder should be used to grind away the edge of the door skin. Who is right? Select the Correct Answer
Select the Correct Answer Compression stroke Intake stroke Power stroke Exhaust stroke - ✔✔Compression stroke. Explanation: When the piston moves back up, it compresses the fuel/air mixture into a small space between the top of the piston and the top of the cylinder. This space is called the combustion chamber. This movement is called the compression stroke. An automobile that has its substructure built into the front end and body panels of the vehicle is called a: Select the Correct Answer shell vehicle. channel vehicle. conventional frame vehicle. unibody vehicle. - ✔✔unibody vehicle. is correct. Explanation:
A conventional frame vehicle has a separate substructure to which the vehicle's front end, body and mechanical parts are bolted. There is no such thing as a shell or channel vehicle. An automobile that has its substructure built into the front end and body panels of the vehicle is called a unibody vehicle. When reading the printout from a computerized measuring system, it is discovered that the front rails are +22mm on the right and - 22mm on the left at the same position. Technician A says the vehicle is swayed to the right. Technician B says the vehicle is swayed to the left. Who is right? Select the Correct Answer Technician A only Technician B only Both technicians are correct Neither technician is correct - ✔✔The correct answer is: Technician A only. Explanation: Positive from centerline on the right and negative on the left at the same measuring point means that the vehicle is side swayed to the right. Therefore, Technician A is correct. An insurance appraiser writes an estimate on the repair of a door indicating the replacement of the outer panel and a repair to the door frame. Once the outer skin is removed, the technician discovers damage to the intrusion beam. Technician A says the repair to the beam is included in the provision for the repair of the door frame. Technician B says it is not, and a separate procedure and line item on the bill is called for. Who is right? Select the Correct Answer
An automatic seat belt system that has the shoulder belt connected to the door is a/an: Select the Correct Answer motorized system. non-motorized system. electric system. computer-controlled system. - ✔✔motorized system.. Explanation: In a motorized system, the shoulder belt is attached to a motor that runs along a track on the inside of the door; the lap belt must still be manually fastened. There is no such thing as an electric or computer- controlled automatic seat belt system. In Pennsylvania, the civil penalty for replacing any vehicle safety equipment in violation of Federal motor vehicle safety standards adopted by regulation by the Department is: Select the Correct Answer $10,000. $100. $1,000. $500. - ✔✔The correct answer is: $100..
Explanation: Any person convicted of such a violation is subject to a civil penalty of not more than $100 for each violation. Each such a violation will constitute a separate violation with respect to each motor vehicle or item of motor vehicle equipment. However, the maximum civil penalty will not exceed $10,000 for any related series of violations. There are two main types of control for multi-port systems. The fuel injectors can all open at the same time, or each one can open just before the intake valve for its cylinder opens. What is this called? Select the Correct Answer throttle body fuel injection sequential multi-port fuel injection central fuel injection carburetor spray injection - ✔✔sequential multi-port fuel injection is correct. Explanation: There are two main types of control for multi-port systems: The fuel injectors can all open at the same time, or each one can open just before the intake valve for its cylinder opens (this is called sequential multi-port fuel injection). The advantage of sequential fuel injection is that if the driver makes a sudden change, the system can respond more quickly because from the time the change is made, it only has to wait until the next intake valve opens, not for the next complete revolution of the engine. What component is mixed with water to make coolant/antifreeze for use in an auto's engine cooling system for more efficient cooling?
What makes up the front body section in unibody designs? A. Radiator support B. Hood C. Upper rail D. Lower rail E. Apron assembly Select the Correct Answer A, B, C and D only B, C, D and E only A, C, D and E only A, B, C, D and E - ✔✔, C, D and E only. Explanation: The hood is not considered part of the detachable front end section of a unibody design. This section is also referred to as a cradle and supports the engine and trans-axle assembly. The insured sets a fire to his home and is found to be guilty of arson. There is a lien on the burned property by a mortgage company in the amount of $150,000. The property is insured for $300,000 and is a total loss. The personal property of the insured, covered separately by a Homeowners policy for $150,000, is also a total loss. How will this claim most likely be paid? Select the Correct Answer The insured is paid a total of $300,000.
The mortgagee is paid $150,000. The insured is paid $150,000 for the personal property loss. Since the loss is from an intentional act of the insured the entire loss is denied. - ✔✔The correct answer is: The mortgagee is paid $150,000.. Explanation: The provisions relative to the suspension of payment due to arson do not apply to a lender that holds a valid recorded mortgage on the property in question. Therefore, the lien holder is fully reimbursed for its insurable interest in the property. The insured is not paid due to the charge and conviction of arson. Roger accidentally hits a tree in his owned vehicle and it is a total loss. His car was three years old and in pristine condition with an actual cash value of $12,250. To replace the car with a new one of the same make and model, it would cost $19,400. To purchase a used car of the same make and model that is also 3 years old with similar mileage, it would cost $11,200. Disregarding any deductible, how would Roger's claim be settled under Part D of his standard Personal Auto policy? Select the Correct Answer Roger would receive a check for $19,400 so he can purchased a new version of the covered auto. Roger will receive a check for the actual cash value of the vehicle at the time of the loss, which was $12,250. Roger will not receive any payment because the policy does not pay claims for accidents caused by the insured. Roger will receive a check for $11,200 to purchase a used car of like kind and quality t - ✔✔Roger will receive a check for $11,200 to purchase a used car of like kind and quality to the vehicle that was wrecked. is correct. Explanation:
Answer Choices: Select the Correct Answer Power train Compression stroke Intake stroke Exhaust stroke - ✔✔Intake stroke. Explanation: When the piston moves down it creates a vacuum in the top portion of the cylinder, this is called the intake stroke. When working on an air conditioning system, recovery refers to: Answer Choices: Select the Correct Answer Saving all the oil in the system
Saving old parts Recharging the A/C system Removing refrigerant from a vehicle - ✔✔Removing refrigerant from a vehicle is correct. Explanation: Recovery is the operation that removes the refrigerant for recycling. Which of the following is not a purpose of interviewing witnesses in adjusting losses? Answer Choices: Select the Correct Answer To assess how the witness will hold up if a formal trial is needed To determine coverage issues To determine the relationship between the witness and the insured To delay payment of a claim - ✔✔To delay payment of a claim. Explanation: Witness interviews are not to be used to delay payment of a claim in any circumstance.