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PA MOTOR VEHICLE DAMAGE APPRAISER’S
LICENSE EXAM NEWEST 2025 ACTUAL EXAM
COMPLETE 200 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
True or False: Each appraiser, while engaged in appraisal duties, must carry his/her appraiser's license & display it to an owner of the vehicle or shop upon request: - ANSWERtrue What are the number of business days you have per Act 361 to inspect vehicle? - ANSWER How many days after an inspection should a total loss be offered to the owner? - ANSWER Aftermarket parts can only be used when? - ANSWERThe parts are listed and coded in the estimate What is aftermarket and why is it considered aftermarket? - ANSWER"nonoriginal equipment manufacturer (non-OEM) replacement part, either new or used, for any of the nonmechanical parts that generally constitute the exterior of the motor vehicle,
including inner and outer panels." a) Generic version - made by vendor for manufacturer. Vendor also makes generic version of same part. New part - never used. A/M What is the duty of the claimant after the loss? - ANSWERProvide a date, time and facts of the loss True or False: Appraisals should always be signed by the appraiser? - ANSWERTrue What is betterment? - ANSWERThe act or process of improving something. When a part is used on a car that makes the car more valuable than it was prior to the loss. Which would be an example of an additional interest to the policy? - ANSWERLienholder Which is not a peril in reference to auto insurance? - ANSWERWind/hail is not a peril (fire, theft and collision are perils) ( Another exam has collision as the answer?) What is a peril? - ANSWERSomething that may cause injury, harm or loss. (on another exam answer- Damage to another person, damage to another vehicle & cause of loss )
The outer rocker panel is NOT welded to which of the following components? a) Inner rocker panel b) Floor pan c) Roof outer panel d) Quarter panel assembly - ANSWERc) Roof outer panel What component forms the base of the car? a) Firewall b) Rocker panel c) Cowl d) Floor pan - ANSWERd) Floor pan Which one of the following is NOT a purpose of pillars? a) Provide support for the front end b) Provide support to the roof c) Serve as mounting posts for door hinges d) Serve as mounting posts for door lock strikers - ANSWERa) Provide support for the front end What component runs underneath the doors between the front and rear fenders on the left and right sides of the vehicle? a) Firewall b) Cowl c) Floor pan d) Rocker panel - ANSWERd) Rocker panel What component forms the housing for the rear wheels? a) Quarter panels b) Quarter wheelhouses c) Sail panels d) Fenders - ANSWERb) Quarter wheelhouses Moldings that are positioned just below the window openings are called moldings. a) Belt b) Wheel opening c) Side d) Trim - ANSWERa) Belt A car's quarter panel would NOT include which of the following components? a) The cowl b) Wheel opening, side or belt moldings c) Side marker lamp d) Fuel door - ANSWERa) The cowl What component forms the rear side of the automobile? a) Pillars
b) Quarter panels c) Fenders d) Quarter wheelhouses - ANSWERb) Quarter panels The fabric or cardboard-like lining that covers the inner roof panel and roof bows is called the a) Vibration damper b) Scalp molding c) Headliner d) Insulator pad - ANSWERc) Headliner What component found below the rear window on the inside of the vehicle serves as a shelf and provides internal bracing? a) Firewall b) Rear lower body panel c) Rear upper body panel d) Rear package shelf - ANSWERd) Rear package shelf What component combines the deck lid and stationary back glass into a single assembly that lifts up like a deck lid? a) Sail panel b) Tail panel c) Hatchback d) Fender - ANSWERc) Hatchback Where is the rear lower body panel located? a) Between the deck lid and the rear bumper b) Below the rear window on the inside of the vehicle c) Between the deck lid and the rear window d) Between the deck lid and the rear package shelf - ANSWERa) Between the deck lid and the rear bumper The bottom of the window glass fits into a component called the a) Run channel b) Sash channel c) Window regulator d) Edge guard - ANSWERb) Sash channel Where are the rear doors mounted on four-door cars? a) Hinge pillars b) Center pillars c) Door pillars d) Quarter panels - ANSWERb) Center pillars The sides of the window glass travel in components called a) Run channel
b) In-line 6 c) V- 8 d) V- 6 - ANSWERd) V- 6 Which one of the following answer choices lists the three basic components in a car's computer system? a) Valves, rods and pistons b) Sensors, actuations and sprockets c) Sprockets, cams and sensors d) Sensors, computer and actuators - ANSWERd) Sensors, computer and actuators What component in a car's computer system makes physical adjustments to change how a particular mechanical system operates? a) Actuator b) ECM c) Computer d) Sensor - ANSWERa) Actuator Which one of the following components is NOT considered part of the fuel system? a) Exhaust manifold b) Intake manifold c) Air cleaner d) Fuel lines - ANSWERa) Exhaust manifold The catalytic converter is the component in the exhaust system that a) Uses a chemical reaction to purify exhaust gasses b) Reduces the noise of escapting exhaust gasses c) Connects the exhaust manifold with the muffler d) Pushes exhaust gasses out of the cylinders and into the exhaust manifold - ANSWERa) Uses a chemical reaction to purify exhaust gasses Which emissions control system component helps control the emission of hydrocarbons from the crankcase? a) PCV valve b) Catalytic converter c) Vapor canister d) EGR valve - ANSWERa) PCV valve Which emissions control system component introduces small amounts of exhaust gas into the intake manifold, where it is combined with the regular fuel mixture and diluted? a) Vapor canister b) PCV valve c) EGR valve d) Catalytic converter - ANSWERc) EGR valve
Which exhaust system component carries exhaust from the catalytic converter to the muffler? a) Kick-up pipe b) Intermediate pipe c) Exhaust pipe d) Tailpipe - ANSWERb) Intermediate pipe Which one of the following answer choices lists the three systems that are all considered part of the car's electrical system? a) Ignition, heating and air conditioning b) Charging, exhaust and ignition c) Emissions control, starting and charging d) Starting, charging and ignition - ANSWERd) Starting, charging and ignition Which one of the following is NOT part of the auto's charging system? a) Ignition coil b) Voltage regulator c) Battery d) Alternator - ANSWERa) Ignition coil What is the purpose of the starter motor? a) Distribute voltage to the spark plugs b) Allow the car to be started only when it is in neutral or park c) Store electricity d) Turn the engine over - ANSWERd) Turn the engine over
- The alternator, voltage regulator, battery and ammeter are all part of which electrical system? a) Engine cooling b) Charging c) Ignition d) Starting - ANSWERb) Charging Which one of the following is NOT part of the auto's starting system? a) Starter solenoid b) Spark plugs c) Battery d) Ignition switch - ANSWERb) Spark plugs Which one of the following components is NOT part of the radiator support? a) Radiator b) Lower tie bar c) Upper tie bar d) Side baffles - ANSWERa) Radiator Which one of the following is NOT a part of an air conditioning system?
b) I-beam c) Coil spring d) Ball joint - ANSWERb) I-beam Which one of the following front suspension systems is not used on passenger cars but is used on some trucks? a) McPherson strut b) Torsion bar c) Ball joint d) I-beam - ANSWERd) I-beam Independent front and rear suspension systems a) Prevent the wheels from moving up and down on their own b) Allow each wheel to move up and down on its own c) Are rarely used on passenger cars d) Connect both sides of the suspension to a single axle. - ANSWERAllow each wheel to move up and down on its own Which one of the following items is NOT included in a rear McPherson strut suspension system? a) Lower control arm b) Ball joint c) Coil spring d) Upper control arm - ANSWERd) Upper control arm A drum brake does NOT include a) Brake shoes b) A Caliper c) Brake linings d) A brake backing plate - ANSWERb) A Caliper What component found on power braking systems uses the engine to create a vacuum, allowing the driver to depress the brake pedal with less pressure? a) Master cylinder b) Hydraulic cylinder c) Power booster d) Pinion gear - ANSWERc) Power booster The two most common types of brakes are a) Master brakes and power brakes b) Drum brakes and disc brakes c) Caliper brakes and disc brakes d) Drum brakes and master brakes - ANSWERb) Drum brakes and disc brakes Which one of the following is NOT included in a typical anti-lock brake system? a) Hydraulic actuator
b) Bead c) Anti-lock brake control module d) Wheel speed sensors - ANSWERb) Bead The two major components of a disc brake are the a) Brake pad and piston b) Caliper and disc c) Cooling fins and disc d) Disc and brake pad - ANSWERb) Caliper and disc
- Which one of the following is NOT a component of a tire? a) Tread b) Felloe band c) Sidewall d) Bead - ANSWERb) Felloe band What is the purpose of antuomatic seat belt and air bag systems? a) Improve the car's appearance b) Reduce the number of traffic accidents c) Prevent or reduce bodily injury arising out of auto accidents d) Protect the car body from collision damage - ANSWERc) Prevent or reduce bodily injury arising out of auto accident What component in an air bag system activates the air bag modules when there is a front end collision of sufficient force? a) Supplemental sensors b) Impact sensors c) Control module ß d) Restraint module - ANSWERc) Control module What type of glass is used in windshields? a) Tempered b) Safety layer c) High strength d) Safety plate ß - ANSWERd) Safety plate What type of glass is used in all car windows EXCEPT the windshield? a) Tempered b) High strength c) Safety plate d) Safety layer - ANSWERa) Tempered Head lamp is scratched, not broken. What do you have to do to it? - ANSWERSand and buff it What causes a wheel to make a grinding noise? - ANSWERWheel bearings are loose
What can you use to see if a car has clear coat? - ANSWERSandpaper What does the "B" in B code on tires stand for? - ANSWERBias Why do you blend a panel (why is it important)? - ANSWERfor color match What are the following? (match) a) Run channel (drip channel) 1. runs below window/window rests in sash channel b) Sash channel 2. molding on the outside of window ( at belt height) - not the body side molding which is lower on the door for decoration c) Belt molding 3. rubber strip that runs along the top of the door to prevent water from getting in and reduces sound - creates a tighter seal between door and roof - ANSWERa) 3. b) 1. c) 2. What cars have B pillars - ANSWER4 door cars What type of vehicle construction uses the core and body panels for structural support?
- ANSWERUnibody What structural part does the floor tie into? - ANSWERRocker panel Which is not a structural support that the roof ties into? - ANSWERHeadliner (roof rails, windshield and roof bows are structural) What is another name for an in-line engine? - ANSWERStraight line engine What is mounted at the front and rear of the roof panel? - ANSWERGlass seal How can radiator fins be repaired? - ANSWERCombing (a special plastic comb is run down the fins to straighten them out) EGR (Exhaust Gas Recirculation) - what it does and how it's different from PCV? - ANSWERrecirculates a portion of the engine's exhaust back to the engine cylinders. Reduces nox gas. What connects the pistons to the crank shaft? - ANSWERConnecting rod What does the computer of the vehicle do? - ANSWERRuns the car sensors (brain of the car) Where are the crush zones? - ANSWERFront / rear (look for dimples, dents, buckles) - not on sides of vehicle. Areas that can be crushed in front end or rear end accidents with little to no impact to the passengers.
What sends a message to the air bag module? - ANSWERImpact sensor What can be used to measure frame damage? - ANSWERTape measure (measure diagonal from strut towers to corners and compare the measurements. If number isn't equal, frame has sway) The brake pedal pushes a rod that is connected to what? - ANSWERMaster cylinder A vehicle with no side air bags has the driver's side air bag mounted to what? - ANSWERSteering wheel What does the 1st number of the VIN indicate? - ANSWEROrigin of assembly plant where vehicle was assembled. What does the 10th number of the VIN indicate? - ANSWERManufacturing year The sector gear is connected to the sector shaft which connects to what part of the steering assembly? - ANSWERSteering arm What is the outer most part of the sealed beam? - ANSWERHeadlamp Bezel What does R & R stand for? - ANSWERRemove and replace Why should you know the options on vehicle? - ANSWERCould impact total loss vs repair
- Significant damage to front and rear door - what is almost always damaged? a) Broken windshield b) Broken backglass c) Broken quarter glass d) Center pillar - ANSWERd) Center pillar What does R & I stand for? - ANSWERRemove and install What does LKQ stand for? - ANSWERLike, Kind and Quality Which part of the car is eliminated when the car has electronic fuel injection (EFI)? - ANSWERCarburetor What component transfers battery power to the starter? - ANSWERSolenoid Which part turns AC power into DC power? - ANSWERAlternator Question on a business policy... what would cover theft, fire, etc? - ANSWERAnswer is other-than-collision (comprehensive)
Photo of damage to front and rear doors - damage to center pillar - where else should you look for damage? - ANSWER1) Roof and rocker panel Photo of veh w/ almost black rear glass: Type of window tint: a) Privacy b) A/M c) Chroma d)? - ANSWERa) Privacy Photo of rear side of vehicle: Independent rear suspension w/ direct impact to wheels a) 4 wheel align b) Front end align c) Thrust angle d) None, can't align independent - ANSWERa) 4 wheel align Photo of front right corner w/ headlamp and bumper removed. Damaged tank. What is the tank called. (Photo shows long tube on top of a tank that sits lower - in front of the wheel - behind the bumper - with small grey tab that pops on/off - black wires attached to outside of tank) a) Washer fluid b) Radiator c) ?? d) ?? - ANSWERa) Washer fluid Photo of Right Quarter. Which part of the vehicle is shown? a) Left rear fender b) Right rear fender c) Left quarter panel d) Right quarter panel - ANSWERd) Right quarter pane What is the main difference between an actuator and sensor - ANSWERThe main difference between sensor and actuator is that a sensor is used to monitor the changes in the environment while an actuator is used to control the environmental or physical changes. Both sensors and actuators allow the proper functioning of the system. What are the 2 main components of a door? - ANSWERDoor Shell & Outer Panel When replacing a part, it is necessary to consider all of the following EXCEPT: - ANSWERadding overhaul time for attaching parts Overhaul labor includes all of the following EXCEPT: - ANSWERsuspension alignment if alignment is performed HSLA cannot be repaired using: - ANSWERtemps BELOW 900'
Windshield & back glasses are possible considered a structural part of a vehicle if: - ANSWERthey are set in urethane Footnotes are used for all of the following EXCEPT: - ANSWERParts operation notes What does the "R" in a tire size stand for? - ANSWERRadial The "S" on an estimate line means: - ANSWERStructural All of the following are NOT parts that convert AC to DC power EXCEPT: - ANSWERalternator A carburetor in a fuel system controls: - ANSWERfuel distribution to the engine One of the following gases is NOT emitted from the exhaust - ANSWERFREON Finding a "2" as the first digit in a VIN means that the vehicle was made in: - ANSWERMexico PCV stands for: - ANSWERpositive crankcase vent Overlap that should be deducted for refinishing 2 non-adjacent panels is: - ANSWER. Under-hood diagram measurements are displayed in: - ANSWERmillimeters Martensitic Steel can be repaired by: - ANSWERreplacing only What connects the exhaust pipe and intermediate pipe? - ANSWERcatalytic converter (An intermediate pipe connects the catalytic converter to to the exhaust pipe (also known as muffler).) Martensitic Steel can be repaired by - ANSWERreplacing only Replacement labor for a bumper cover does NOT include the - ANSWERspoiler Replacing a windshield includes: - ANSWERapplication of adhesive on glass Replacing an outer door panel includes all of the following EXCEPT: - ANSWERmirror R&I Replacing a center pillar includes: - ANSWERfront seat R&I Blending an undamaged panel includes: - ANSWERmasking of adjacent panels to 36" Panels that are considered to be major panels have refinish times of: - ANSWERmore than 1 hour after removing overlap
Which of the following does NOT provide physical coverage to your vehicle? - ANSWERLiability A loss that occurs from hitting an animal is covered under: - ANSWERthe comprehensive coverage on your vehicle Damage that occurs to another vehicle will NOT be covered by an auto policy if: - ANSWERyou intentionally cause damage to the other car Your policy will pay for another vehicle you hit for all of the following: - ANSWERthe other vehicle is uninsured, is deemed a total loss, is really old For someone NOT to be considered a relative on an insurance policy, they must - ANSWERbe a son or daughter living on their own A motor vehicle, as listed on an insurance policy, can be one of the of the following: - ANSWERself-propelled Having an insurable interest in a claim includes all of the follow: - ANSWERyou're a lienholder, listed on the title or ownership papers, have rights to be included in the payment of the loss A policyholder's duty after a loss is: ( similar question in deck asks a claimants duty after a loss) - ANSWERprovide the facts of the loss & the name of witnesses A policy can be cancelled at any time if: - ANSWERinformation was misrepresented in the application If an insurance company decides not to renew a policy, they must: - ANSWERnotify you in writing 60 days in advance of non-renewal True or False: Insurance companies are NOT required to pay the sales tax on a totaled vehicle: - ANSWERfalse What must be provided for transportation expenses to be covered? - ANSWERProof of an accident Which of the following is an excluded peril? - ANSWERWear & tear True or False: An insured must allow for the inspection of the vehicle prior to repairs? - ANSWERtrue All of the following are true to apply for an appraiser's license: - ANSWERyou must be 18 yrs of age; you can reside in any other state; you have had experience or training with reference to the appraising of vehicles
Which of the following is necessary to pass the appraiser's act test? - ANSWERComplete a damage report on one or more vehicles The license is renewed after: - ANSWERcompleting a renewal form & sending in the required payment Your license can be suspended if: - ANSWERyou falsified information on your application You must perform all of the following: - ANSWERcarry your appraiser's license with you; leave a copy of the estimate with the shop or owner; not use outside influence to complete an estimate Which of the following is NOT acceptable in completing a total loss evalutation? - ANSWERKelly Blue Book An appraiser may use: - ANSWERan electronic signature on the appraisal Competence is demonstrated when: - ANSWERyou have successfully completed a training course 3 years prior to applying Your estimate shall contain all of the following: - ANSWERdollar amount of the appraisal; description of the repairs known at time of inspection; location of LKQ or aftermarket parts listed on the appraisal If the owner decides to retain his total loss salvage, you must: - ANSWERsupply the salvage bid information to the owner The owner's permission is necessary to do the following - ANSWERmove the vehicle to a salvage yard, from one location to another & to a DRP shop True or False: No appraiser shall traffic in vehicle salvage unless such salvage is obtained as a result of appraisal services rendered by them for their own benefit - ANSWERfalse True or False: If there is a date after which an insurer will not be responsible for any related towing services or charges & after which such charges will be the responsibility of the consumer, the appraisal shall clearly indicate that date: - ANSWERtrue True or False: The appraiser needs to write for OEM parts if the vehicle is less than 2 years old or under 24,000 miles if the customer requests: - ANSWERfalse True or False: If a damaged vehicle is in the custody of a repair shop, an appraiser shall not take photographs of the damaged vehicle until a legible copy of his appraisal is left with said repair shop & an agreed price is reached: - ANSWERfalse
