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Principles of Management - C483 - Total Quality Management Questions with Accurate Answers
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Computer-integrated manufacturing (CIM) correct answer The use of computer-aided design and computer-aided manufacturing to sequence and optimize a number of production processes Concurrent engineering correct answer A design approach in which all relevant functions cooperate jointly and continually in a maximum effort aimed at producing high-quality products that meet customers' needs Continuous process correct answer A process that is highly automated and has a continuous production flow Customer relationship management (CRM) correct answer A multifaceted process focusing on creating two-way exchanges with customers to foster intimate knowledge of their needs, wants, and buying patterns Flexible factories correct answer Manufacturing plants that have short production runs, are organized around products, and use decentralized scheduling
ISO 9001 correct answer A series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in all businesses for the benefit of producers and consumers Just-in-time (JIT) correct answer A system that calls for sub assemblies and components to be manufactured in very small lots and delivered to the next stage of the production process just as they are needed Large batch correct answer Technologies that produce goods and services in high volume Lean manufacturing correct answer An operation that strives to achieve the highest possible productivity and total quality, cost-effectively, by eliminating unnecessary steps in the production process and continually striving for improvement Logistics correct answer The movement of the right goods in the right amount to the right place at the right time Mass customization correct answer The production of varied, individually customized products at the low cost of standardized, mass- produced products Six sigma quality correct answer A method of systematically analyzing work processes to identify and eliminate virtually all causes of defects,