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Promoting Critical Thinking: Open-Ended Questions and Deep Thinking Skills, Lecture notes of Marketing

Insights into the importance of critical thinking in higher education and offers strategies for instructors to promote it through open-ended questions. Students are encouraged to reflect on their own thinking processes and generate higher-level thinking questions. The document also outlines various forms of critical thinking, including comprehension, analysis, evaluation, deduction, induction, adduction, refutation, balanced thinking, multiple perspective-taking, causal reasoning, ethical reasoning, and creative thinking.

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2021/2022

Uploaded on 09/12/2022

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Questions That Promote Deeper Thinking
Surveys of college faculty reveal that their number one instructional goal is to promote critical
thinking, and reports on the status of American higher education have consistently called for
greater emphasis on the development of college students’ critical thinking skills. Definitions of
critical thinking range from the narrow (“a well-reasoned evaluative judgment”) to the broad
(“all thinking that involves more than the mere acquisition and recall of factual information”).
A more inclusive definition of critical thinking embraces all thought processes that are “deeper”
than memorization and recall of factual information. When students think critically, they think
deeply; they not only know the facts, but they take the additional step of going beyond the facts
to do something with them. Critical thinking involves:
reflecting on the information received
moving away from “surface” memorization and toward deeper levels of learning
a shift away from viewing learning as the receiving of information from teacher or text to
a transformation of received information into a different form by the learner
incorporates evaluation
To combat the prevalent student misconception that critical thinking means being “being
critical,” some use the term “deep thinking” skills.
The following can be used as a guide by instructors to develop teaching strategies that
intentionally promote the development of critical thinking skills and by students to assess
whether they are engaging in effective critical thinking when speaking, writing, or studying.
Each of the critical thinking skills is defined in terms of a corresponding mental action and is
followed by a trio of sample questions designed to promote that particular form of thinking and
can be adapted for use in specific courses.
1. “Open-ended” questions intentionally designed to provoke divergent thinking
Some college instructors spend little class time posing questions to students, or when questions
are posed, many are memory-level questions that ask for factual recall, the least likely to
promote student involvement. In contrast, “open-ended” questions calling for divergent thinking
(i.e., questions that allow for a variety of possible answers and encourage students to think at a
deeper level) are more effective in eliciting student responses than “closed” questions calling for
convergent thinking (i.e., questions that require students to narrow-in or converge on one, and
only one, correct answer).
Insert open-ended, divergent-thinking questions into your lecture notes as a reminder to pose
them at certain points in class, for general class or small group discussion. Students may be
asked to write a minute-paper in response to the question. Or students may write a minute paper
first and then discuss their written responses, allowing the more reflective students time to gather
their thoughts prior to verbalizing them and those self-conscious about public speaking a script to
use as a support for communicating their ideas orally.
Students can also learn to generate their own higher-level thinking questions. Using a technique
called “guided peer questioning,” students are first provided with a series of generic question
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Questions That Promote Deeper Thinking

Surveys of college faculty reveal that their number one instructional goal is to promote critical thinking, and reports on the status of American higher education have consistently called for greater emphasis on the development of college students’ critical thinking skills. Definitions of critical thinking range from the narrow (“a well-reasoned evaluative judgment”) to the broad (“all thinking that involves more than the mere acquisition and recall of factual information”).

A more inclusive definition of critical thinking embraces all thought processes that are “deeper” than memorization and recall of factual information. When students think critically, they think deeply; they not only know the facts, but they take the additional step of going beyond the facts to do something with them. Critical thinking involves:

  • reflecting on the information received
  • moving away from “surface” memorization and toward deeper levels of learning
  • a shift away from viewing learning as the receiving of information from teacher or text to a transformation of received information into a different form by the learner
  • incorporates evaluation To combat the prevalent student misconception that critical thinking means being “being critical,” some use the term “deep thinking” skills.

The following can be used as a guide by instructors to develop teaching strategies that intentionally promote the development of critical thinking skills and by students to assess whether they are engaging in effective critical thinking when speaking, writing, or studying. Each of the critical thinking skills is defined in terms of a corresponding mental action and is followed by a trio of sample questions designed to promote that particular form of thinking and can be adapted for use in specific courses.

  1. “Open-ended” questions intentionally designed to provoke divergent thinking Some college instructors spend little class time posing questions to students, or when questions are posed, many are memory-level questions that ask for factual recall, the least likely to promote student involvement. In contrast, “open-ended” questions calling for divergent thinking (i.e., questions that allow for a variety of possible answers and encourage students to think at a deeper level) are more effective in eliciting student responses than “closed” questions calling for convergent thinking (i.e., questions that require students to narrow-in or converge on one, and only one, correct answer).

Insert open-ended, divergent-thinking questions into your lecture notes as a reminder to pose them at certain points in class, for general class or small group discussion. Students may be asked to write a minute-paper in response to the question. Or students may write a minute paper first and then discuss their written responses, allowing the more reflective students time to gather their thoughts prior to verbalizing them and those self-conscious about public speaking a script to use as a support for communicating their ideas orally.

Students can also learn to generate their own higher-level thinking questions. Using a technique called “guided peer questioning,” students are first provided with a series of generic question

stems that serve as cognitive prompts to trigger or stimulate different forms of critical thinking: (a) “What are the implications of ___________?” (b) “Why is ______________ important?” (c) “What is another way to look at _______________?”

  1. Questions that ask students to reflect on their own thinking processes and to identify what particular form of critical thinking they are using

After students have communicated their ideas, either orally in group discussions or in writing with minute papers, they may be asked to reflect on what type of critical thinking the question was designed to promote and whether they think they demonstrated that critical thinking in their response.

One distinguishing characteristic of high-achieving college students is that they tend to reflect on their thought processes during learning and are aware of the cognitive strategies they use. Students can learn to engage in such “meta-cognition” (thinking about thinking) if they are regularly asked self-assessment questions, which require reflection on their own thought processes. When students learn to routinely ask themselves these questions, the depth and quality of their thinking are enhanced.

Classification of Critical Thinking Skills

  1. Comprehension (Understanding): to convert information into a form that is p ersonally meaningful , i.e., that makes sense to the individual who is learning it.
    • How would you put ______ into your own words? (Paraphrasing)
    • What would be an example of _______? (Illustrating)
    • How would you translate _______ into visual form? (Concept-Mapping)
  2. Application : to apply abstract or theoretical principles to concrete , practical situations.
    • How can you make use of _______?
    • How could ________ be put into practice?
    • How would _______ be converted into an action plan?
  3. Analysis : to break down or dissect information into its component parts in order to detect the relationship among the parts or the relationship between the parts and the whole. (For example, identify the underlying causes or sources of disagreement during a class discussion.)
    • What are the most important/significant ideas or elements of _______? (Prioritization)
    • What assumptions/biases underlie or are hidden within ________? (Deconstruction)
    • What parts of ________ would be similar to/different than ________? (Comparison-and- Contrast)
  4. Synthesis : to build up or connect separate pieces of information to form a larger, more coherent pattern. (For example, connect related ideas discussed in separate sections or units of a course into a single, unified product, such as a concept map; integrate ethical concepts learned in a course and philosophy with marketing concepts learned in a business course to produce a set of ethical guidelines for business marketing and advertising practices.)
  • What proof exists that ___________ is false?
  • What are logical arguments against ______________?
  • What research evidence contradicts _______________?
  1. Balanced Thinking : to carefully consider arguments/evidence for and against a particular position or viewpoint.
  • What are the strengths/advantages and weaknesses/disadvantages of _____________?
  • What evidence supports and contradicts ________________?
  • What are arguments for and counterarguments against ______________?
  1. Multiple Perspective-Taking : to view an issue from a variety of viewpoints , standpoints , or positions in order to gain a more comprehensive and holistic understanding.
  • How would people from different ethnic or racial groups view this ________?
  • How would people from different socioeconomic backgrounds be affected by ________?
  • How would people who differ in age or gender react to _________?
  1. Causal Reasoning : to identify cause-effect relationships between different ideas or actions.
  • How would you explain why ___________ occurred?
  • What is responsible for _____________?
  • How would _____________ affect or influence ___________?
  1. Ethical Reasoning : to identify what is morally right/ wrong or good/bad about particular ideas, attitudes, or practices.
  • What does ____________say about a person’s values?
  • What are the moral implications of _____________?
  • Are the expressed or professed convictions of _______________ consistent with actual commitments and observable actions?
  1. Creative Thinking : to generate imaginative ideas, unique perspectives, innovative strategies, or novel (alternative) approaches to traditional practices. (Note: Although critical and creative thinking are often seen as separate cognitive skills, the latter is included because it does involve thought processes that are deeper or higher than memorization.)
  • What might be a metaphor or analogy for ___________?
  • What could be invented to _______________?
  • What might happen if ______________? (hypothetical reasoning)