RAMP Certification Test | Questions with 100% Verified Solutions | Latest Updated 2025-202, Exams of Service Management

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1.) Which of the following is NOT a component of RAMP certification? A. Owner/Manager Training B. Server/Seller Training C. New Employee Orientation D. Signage E. Affidavit Request for RAMP Certification F. ALL of the above are RAMP components - Correct Answer F. ALL of the above are RAMP components 2.) If a licensee or employee sells to a visibly intoxicated person or minor, he/she could be A. fined by the PLCB B. suspended from working as a server/seller from 3 months to 1 year C. fired by the licensee and fined by the county D. fined up to $5,000 and/or be imprisoned from 3 months to 1 year - Correct Answer D. fined up to $5,000 and/or be imprisoned from 3 months to 1 year 3.) "Strict liability" means: A. Employees are always responsible for the actions of their licensee even when the licensee is absent. B. Licensees are always responsible for the actions of their employees even when the licensee is absent. C. Licensees are usually responsible for the actions of their employees even when the licensee is absent. D. None of the above - Correct Answer B. Licensees are always responsible for the actions of their employees even when the licensee is absent. 4.) The first step in becoming RAMP certified is A. obtaining training for your alcohol service staff, owner(s) and manager(s). B. obtaining training materials and deciding if management has time for training. C. obtaining training waiver from PLCB. D. obtaining approval from insurance carrier. - Correct Answer A. obtaining training for your alcohol service staff, owner(s) and manager(s). 5.) Once the establishment has become RAMP certified, it's up to the management to maintain compliance. If an owner or manager who participated in the Owner/Manager Training changes, the new (or another) owner/manager has days to complete training. - Correct Answer B. Visibly Intoxicated Patrons (VIPs) D. Minors 8.) RAMP is an acronym for: A. Responsible Alcohol Management Program B. Regulatory Alcohol Mandatory Participation C. Random Alcohol Management Protocols D. Responsible Alcohol for Many Persons - Correct Answer A. Responsible Alcohol Management Program 9.) Which of the following is NOT a benefit to licensees of RAMP compliance? A. Possible reduction in the fines and penalties issued by the Administrative Law Judge to the licensee for serving a minor or a visibly intoxicated patron, as long as the licensee was in compliance at the time of the violation and had no citations for either of those two violations in the previous 4 years B. Possible liquor liability insurance discount C. Knowledgeable, well-trained alcohol service staff and management D. Recognition as a responsible licensee in your community E. Less likelihood of Dram Shop liability F. Federal discounts on liquor purchases - Correct Answer F. Federal discounts on liquor purchases 10.) Once the establishment has become RAMP certified, It is recommended that the new employee orientation be completed on or before the first day of employment as a member of the licensee's alcohol service staff but must be completed within days of his/her hire date. A. 10 B. 30 Cc. 60 D. 120 - Correct Answer B. 30