Partial preview of the text
Download RAMP Quiz 1 | Questions with 100% Verified Answers | Latest Updated 2025 and more Exams Service Management in PDF only on Docsity!
RAMP server / seller training is for all new alcohol service personnel hired after August 8, 2016. - Correct Answer mandatory It is recommended that new employee orientation be completed on or before the first day of employment as a member of the licensee's alcohol service staff. True or False? - Correct Answer True Servers / sellers are required to complete a course examination and must receive a score of or better in order to receive credit for participating in this course. - Correct Answer 80% Licensee benefits for RAMP Certification include . - Correct Answer All of these answers are correct. One of the benefits to the licensee of being RAMP certified is there is a possible reduction in fines and penalties issued by the Administrative Law Judge to the licensee for serving a minor or a visibly intoxicated patron (under certain circumstances). True or False? - Correct Answer True New employee orientation must be completed within 20 days of the employee's hire date. True or False? - Correct Answer False Which topics must be posted to meet the signage requirement for RAMP certification? - Correct Answer Both topics must be posted. In order to maintain compliance with RAMP Certification, all new employees must be added to the alcohol service staff roster. True or False? - Correct Answer True In order to fulfill the server/seller training requirement, at least of the licensee's alcohol service staff must complete an approved server/seller training. - Correct Answer 50% For an establishment to become RAMP certified, there are components that must be completed. - Correct Answer Five An incident documentation form should be completed . - Correct Answer as soon as the incident occurs How many drinks can the body eliminate per hour? - Correct Answer 1 standard drink If it is apparent that the person's behavior, judgment, and coordination have diminished, then the person may be considered visibly intoxicated. True or False? - Correct Answer True May a minor be sold non-alcoholic beer? - Correct Answer No. It is a violation of the Pennsylvania Crimes Code. The general rule in Pennsylvania is that no one younger than age 21 may be present in an establishment licensed to sell alcoholic beverages. Which of the following is an exception to this rule? - Correct Answer A minor is with his minor friends in the dining area (separate from the bar area) of a restaurant which has gross sales of food and non-alcoholic beverages equal to more than 50% of its total gross sales. What is "good faith?" - Correct Answer A sincere belief or motive without any malice or the desire to defraud others. What is the ratio of supervisors to minors? - Correct Answer General rule: 1 supervisor per 20 minors Philadelphia: 1 supervisor per 5 minors School-endorsed function: 1 supervisor per 50 minors During what hours may licensees legally sell alcohol? - Correct Answer The Liquor Code provides the following permissible hours: Club licensees: 7 a.m. to 3 a.m., Monday to Sunday Distributor licensees: 8 a.m. to 11 p.m. Monday to Saturday (to non-licensees), 9 a.m. to 9 p.m. Sunday by permit only. Restaurant, Hotel and Limited Winery licensees: 7 a.m. to 2 a.m. Monday to Saturday, 9 a.m. to 2 a.m. Sunday (Effective January 17, 2017, Act 166 removed the Sunday sales with a meal requirement and permits licensees to begin selling at 9 a.m. Sunday) Eating Place Retail Dispenser license: 7 a.m. to 2 a.m. Monday to Saturday, 11 a.m. to 2. a.m. Sunday*** “Sunday Sales with a Meal - Act 113 of 2011 allows the holder of an Eating Place Retail Dispenser license, who also holds a Sunday Sales Permit to sell alcohol on Sundays between 9 a.m. and 11 a.m., provided that the licensee offers a "meal" beginning at 9 a.m. A "meal" is defined as "food prepared on the premises, sufficient to constitute breakfast, lunch or dinner; it shall not mean a snack, such as pretzels, popcorn, chips or similar food." At what time must patrons vacate the premises? - Correct Answer The Liquor Code requires the following: Club licensees: patrons must vacate by 3:30 a.m. How many drinks may you serve to a person at one time for on-premises consumption? - Correct Answer There is nothing in the Liquor Code or PLCB regulations limiting the number of drinks that may be sold to one person at one time. However, because a licensee may not sell, furnish or give or permit to be sold, furnished or given alcohol to a visibly intoxicated person, licensees should use care in selling more than one drink to one patron. May licensees refill smaller bottles of liquor with the same product/brand from a larger bottle? - Correct Answer No. The Liquor Code prohibits the refilling of any liquor bottle or container with any liquid whatsoever. How many ounces of beer may be sold "to go" in one transaction? - Correct Answer The Liquor Code provides that a Restaurant, Hotel or Eating Place Retail Dispenser licensee may sell up to 192 fluid ounces in a single sale. Patrons may pay for 192 fluid ounces and may thereafter return to purchase additional quantities as long as each purchase is a separate transaction. May a club sell beer "to go?" - Correct Answer No. The Liquor Code prohibits a club from selling alcohol for off-premises consumption. May a patron leave a restaurant with a partially consumed bottle of wine? - Correct Answer Yes. The Liquor Code permits a patron to leave with a partially consumed bottle of wine, providing it was purchased in conjunction with a meal. However, the bottle must be resealed. It should also be noted that, outside of the Liquor Code and the PLCB regulations, there are two (2) types of open container laws that may be implicated when removing a partially-consumed bottle of wine from a licensed premises. One (1) type involves local ordinances that are passed by some municipalities in an attempt to regulate the carrying of open containers of alcohol within that municipality. Local ordinances vary in their language and scope. The other type of open container law is a state law found in the Pennsylvania Vehicle Code, formerly found in the Pennsylvania Crimes Code, that makes it unlawful for people in motor vehicles to possess an open alcoholic beverage container or to consume such while the vehicle is on a highway. [75 Pa. C.S. § 3809]. How long may a licensee's happy hour be? - Correct Answer Licensees may hold happy hours up to four (4) hours per day but no more than fourteen (14) hours per week. The hours need not be consecutive. Notice of all happy hours must be posted on the licensed premises seven (7) days in advance. May a licensee have a happy hour after midnight? - Correct Answer No. All happy hours must end before midnight. In PA, which of the following is not considered legally acceptable ID? - Correct Answer A valid University ID containing the holder's photograph and issued by a state university. The PLCB 931 Declaration of Age Card is used by the licensee to provide proof of whom they carded and the form of ID presented. True or False? - Correct Answer True A Declaration of Age Card should be completed for . - Correct Answer anyone who is carded What should servers examine on an ID to determine if it is valid? - Correct Answer All of these According to the PA Liquor Code, who is considered a minor? - Correct Answer Any person under the age of 21 years. If you are not sure if a customer presented you his/her real ID, you can ask for information on the ID such as . - Correct Answer All of these According to the PA Liquor Code, at what time does a minor have to leave the licensed establishment? - Correct Answer At the time their supervision leaves. 
