Dell Latitude Tablet Guide: Recommended Driver & App Installation Order, Exams of Operating Systems

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Dell

Business Client

Re-Image “How-To” Guide

Latitude Tablet and 2-in-1 System

Revision 1.

A

Feb 29th, 2016

Contents

• 1 Overview
• 2 “How-To” - 2.1 Supported Operating Systems - 2.2 Latest Drivers / Applications and Utilities - 2.3 Installation Sequence Overview - 2.4 BIOS...............................................................................................................................................................................
• 3 OS - 3.1 Two basic methods to install OS image
  • 3.2 Recommended Drivers / Applications Installation Order
• 4 To install the OS with a bootable USB flash drive/SCCM:....................................................................................................

These drivers are required to enable the features of the Dell Latitude 5175/5179/7275 and Dell XPS 9250. The needed drivers and their supporting applications can be retrieved from the following URLs: Latitude 5175: http://www.dell.com/support/home/us/en/04/product-support/product/latitude-5175-laptop/drivers Latitude 5179: http://www.dell.com/support/home/us/en/04/product-support/product/latitude-5179-laptop/drivers Latitude 7275: http://www.dell.com/support/home/us/en/19/product-support/product/latitude-7275-laptop/drivers XPS 9250: http://www.dell.com/support/home/us/en/19/product-support/product/xps-12-9250/drivers

2.3 Installation Sequence Overview

The list below is a general overview of drivers and applications that should be installed on Dell

Latitude systems in a prescribed order to ensure optimal performance. Actual system

configurations may vary.

Note : Dell Alienware, Inspiron, Studio, XPS and Vostro Laptops may have different installation

sequence. Please refer to Dell Support Website for these Laptops.

2.3.1 Installation Sequence Overview

2.4 BIOS

Dell recommends flashing the latest BIOS available to system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “BIOS” section.

Some of the BIOS settings are critical to Operating System performance and installation. These are recommended settings as follows:

1. POST Behavior-> Fastboot-> Thorough

 The system USB configuration must be set to allow for USB boot. Change the BIOS default seting from

Minimal mode to Thorough.

2. System Configuration->USB/Thunderbolat Configuration

For Latitude 5175/5179: System Configuration->USB/Thunderbolat Configuration->Enable Boot

Support - Enable

3 OS

3.1 Two basic methods to install OS image

1. Hand install from UEFI bootable USB flash drive that contains the OS install files.
2. Automated image install/deployment through Enterprise solutions such as Microsoft’s SCCM.

3.1.2 Hand Install through USB Flash Drive Microsoft™ has made is easier than ever to create USB flash drive install media. Just download the “Media Creation Tool” (MCT) available from these URLs for the desired OS.

Windows 10 - 64 Bit - https://www.microsoft.com/en-us/software-download/windows

Windows 8.1 - 64 Bit - http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

3.1.2.1.1 Windows 10 – USB install media creation

Download the Windows 10 MCT to any workstation running Windows 7 or higher. Run the tool as admin and follow the prompts.

1. Accept the EULA.
2. Select “Create installation media for another PC”.

3. Select “Language, Edition and Architecture”.

4. The MCT can create an ISO image or prepare a USB flash drive to boot the installer. Select “USB flash drive” and click next.

6. When the MCT has completed, select Finish. The USB flash drive is now ready to boot the Windows 10 installer.

3.1.2.1.2 Windows 8.1 – USB install media creation

Download the Windows 8.1 MCT to any workstation running Windows 7 or higher. Run the tool as admin and follow the prompts.

1. When 1st^ run, the tool prompts for selection of Language, OS edition and Architecture. Select the required settings and then click next. The rest of the process is similar to the process previously outlined for Windows 10.

Recommended Drivers / Applications Installation Order

Intel(R) Thunderbolt(TM) 3 Firmware Update 3

Chipset or Docks/Stands

X X R R

Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock 3

Docks/ Stands

R R R R

Realtek USB Audio Driver for Dell Wireless Dock, Dell Thunderbolt Dock, and Dell Dock 3

Docks/ Stands

R R R R

Update for the USB audio/mouse on Dell Thunderbolt Dock and Dell Dock 3

Docks/ Stands

X X R R

ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock 3

Docks/ Stands

X X R R

Active Pen Control Panel Drivers for OS Deployment

R R X X

ALPS Track Pad Firmware Update Utility

Mouse, Keyboard & Input Devices

X X R R

Intel 2D imaging Driver Mouse, Keyboard & Input Devices

R R R R

Dell Unifying Application Mouse, Keyboard & Input Devices

X X X R

Intel/NXP Near Field Communications Driver

Modem/ Communications

R R X X

Dell Wireless 5811e LTE Mobile Broadband Driver and GPS Driver

Modem/ Communications

R R R R

Dell ControlVault2 Driver Security X R X X Dell ControlVault2 Firmware Security X R X X Dell Help & Support Application Application X X X O Dell Foundation Services Application O O O O Dell Digital Delivery Application Application O O O O Dell Update Application Application O O O O Dell Data Protection | Security Tools

Dell Data Protection

O O O O

Dell Data Protection|Encryption Dell Data Protection

O O O O

Dell Data Protection | Endpoint Recovery

Dell Data Protection

X X O O

Dell Data Protection | Endpoint Security Suite

Dell Data Protection

X X O O

Dell Data Protection | Protected Workspace

Dell Data Protection

X X O O

SanDisk X300 Series SSD Firmware Update

Serial ATA O O O O

SanDisk Z400s Series SSD

Firmware Update

Serial ATA X X X O

Dell Command | Power Manager System Utilities O O O O

Dell Command | Configure Systems Management

O O O O

Dell Command | Deploy WinPE Systems O O O O

Driver Pack Management Dell Command | Monitor Systems Management

O O O O

Dell Command | Deploy Driver Pack

Systems Management

O O O O

Dell Command | Update Systems Management

O O O O

Dell Command | Intel® vPro™ Out of Band

Systems Management

X X O O

Dell Command | Integration Suite for System Center 2012

Systems Management

X X O O

1. (^) Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.com (^2) Intel Rapid Storage Technology (IRST) driver is required to be installed on Operating Systems in AHCI, IRRT, RAID On, and RAID SATA modes (^3) Dell Dock (WD15) and Dell Thunderbolt Dock (TB15) Driver Set: to fully support new generation Dell Dock and Dell Thunderbolt Dock, DELL highly recommend installing the following BIOS/Drivers step by step 1. Flash the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “BIOS” section. Restart system before next step. 2. Install Intel(R) Thunderbolt Controller Driver available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “Chipset” section. Restart system before next step. 3. Install Intel(R) Thunderbolt 3 Firmware Update available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “Docks/Stands” section. Restart system before next step. 4. Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “Docks/Stands” section. 5. Install Realtek USB Audio Driver for Dell Wireless Dock, Dell Thunderbolt Dock, and Dell Dock available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “Docks/Stands” section. 6. For Windows 8.1 and Windows 10 OS only, install Patch for the USB audio/mouse issue on Dell Thunderbolt Dock and Dell Dock available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “Docks/Stands” section. Restart system. 7. For Dell Thunderbolt Dock only, install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock available to the system. This is posted on Dell’s driver & downloads support web site (dell.com/support) under the “Docks/Stands” section. Restart system

NOTE: Dock is required to connect to system during driver installation

4 To install the OS with a bootable USB flash drive/SCCM:

4.1.1.1 To install the OS using a UEFI bootable USB flash drive with a USB-C dock:

image file must have the drivers installed for the Latitude/XPS system’s network device. Latitude and XPS can boot both standard PXE DOS (initrd) and EUFI images; dependent on BIOS boot mode and USB to Ethernet adapters.

Support PXE network booting for connection to automated install and deployment servers. It is recommended to use the network capabilities of the docking unit to provide PXE boot and network support for the system.

As an example of Latitude 5175/5179 boot up system wtih Ethernet connection to the WD15 docking, as soon as the Dell splash screen is displayed, press the F12 to bring up the one-time boot selection menu.

For UEFI mode, Use the arrow keys to highlight “USB NIC (IPV4)” or “USB NIC (IPV6)” and press Enter.

If the network topology is IPv4: Use the keyboard arrow keys or the system’s Volume-Up button to highlight, “Onboard NIC (IPv4)” then press Enter or press the Volume-Down button on the tablet.

If the network topology is IPv6: Use the keyboard arrow keys or the system’s Volume-Up button to highlight, “Onboard NIC (IPv6)” then press Enter or press the Volume-Down button on the system.

For Legacy mode, use the arrow keys to highlight the “USB NIC” then press enter.