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GCU's FAQs on Remote Learning for Students during Trimester B, Lecture notes of Communication

Answers to frequently asked questions regarding remote learning for students during trimester b at gcu. Topics covered include using gcu learn, module delivery, communication with tutors, assessment, and support services.

Typology: Lecture notes

2021/2022

Uploaded on 09/27/2022

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Remote Learning
for Students
Frequently Asked Questions
Online learning
Q. Where will my online learning take place?
A. Many of you will already be familiar with learning online
through using GCU Learn. This is our virtual learning
environment using the Blackboard platform : GCU Learn
Q. How will I know when to ensure I am online?
A. Students should stick to the timetable they have been
issued for Trimester B, this will ensure there are no module
clashes. Module Tutors will endeavour to use these these
slots to deliver teaching or facilitate a discussion forum or
direct students learning etc Module tutors will also be able
to respond to student questions in these slots or through
the discussion board, by email or via other technologies.
Q. How will my tutor keep in touch and how will I get
information about my module (s)?
A. The key ways that your lecturers will use GCU Learn to
offer online learning will be through the module GCU Learn
site. Here you can find:
• Announcements
• Module handbooks
• Learning materials
• Assignment Guidance
• Discussion Board and Use of Collaborate Ultra
Check the module announcements every day. Your module
team will post information and guidance here.
Q. How can I get information on how to use GCU Learn?
A. There are many resources to support you to learn online
for those new to learning in this way. The key source of
information on how to make the most of learning online is
available to you by clicking on the Student Help tab when
you log into GCU Learn.
Q. What if I can’t engage with my modules over the
remainder of the teaching period in trimester B
A. Module teams are developing a ā€˜Catch up’ plan to support
students who for whatever reason been unable to engage
over the next 4 weeks. These plans will be enacted when
the University Campus is open again. Information on ā€˜catch
up’ will be provided by module teams and will be developed
locally to meet programme and module specific needs.
Q. What is a Discussion Board?
A. A Discussion Board is an area where you can post your
ideas and share these with others. You can post comments
in response to others, and this creates an opportunity for
discussion to take place.
Q. What is Collaborate Ultra?
A. Your lecturer may invite you to join an online group
discussion, or to view a recorded version of a planned
lecture. This will probably use Collaborate Ultra as the tool
on GCU Learn. Collaborate Ultra works best using the
Chrome browser so download this if you do not already
use this. If you are unfamiliar with Collaborate Ultra full
guidance is provided on the Student Help Tab on GCU
Learn. (Your lecturers may voiceovers to Powerpoint slides,
so please ensure you have your device sound switched on.)
Q. I’m new to Online Learning, can you give me some
practical tips to prepare myself?
A. 1. Be patient: Your lecturers have been asked to make
their teaching available to you online at the last minute.
The best online learning takes time to develop. Please
be patient with yourself and them if things don’t go right
for you the first time. Ask for help.
2. Embrace online: Online learning will become more and
more common in the future, so this is a great chance for
you to develop some skills to help you succeed.
3. Develop your communication skills: You will
communicate in different ways on various online
formats (email, discussion boards, social media, online
seminars). Be professional and appropriate, but don’t be
afraid to project your personality.
4. What if I have a technical issue? Develop your initiative
and resilience. Don’t give up if you hit a technical issue.
For example, if your reading link is broken, maybe you
can search for the journal article yourself by using the
GCU library search.
5. Stick to a routine: There are many time management
techniques, so find one which works for you. There will
likely be daily and weekly tasks for you to do plus longer
term targets like deadlines. Plan a daily, weekly and
monthly schedule to manage these different timescales.
6. Get connected: Be proactive with communicating with
your course mates. Set up course Whatsapp groups
or Microsoft Teams group (or another platform if you
prefer) for offline chatting and engagement. Form small
virtual study or reading groups and work through online
materials together.
7. Find somewhere quiet to work. Yes, you can work from
bed but this might not be the most comfortable! Make
sure you have somewhere peaceful to work, try and
use a workspace like a desk or table, and cut down on
external and online distractions.
8. Use the right channels to solve your problems: This will
be signposted for you in your course, so contacting the
correct person will help you get your problem solved
more quickly.
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Remote Learning

for Students

Frequently Asked Questions

Online learning

Q. Where will my online learning take place? A. Many of you will already be familiar with learning online through using GCU Learn. This is our virtual learning environment using the Blackboard platform : GCU Learn

Q. How will I know when to ensure I am online? A. Students should stick to the timetable they have been issued for Trimester B, this will ensure there are no module clashes. Module Tutors will endeavour to use these these slots to deliver teaching or facilitate a discussion forum or direct students learning etc Module tutors will also be able to respond to student questions in these slots or through the discussion board, by email or via other technologies.

Q. How will my tutor keep in touch and how will I get information about my module (s)? A. The key ways that your lecturers will use GCU Learn to offer online learning will be through the module GCU Learn site. Here you can find:

  • Announcements
  • Module handbooks
  • Learning materials
  • Assignment Guidance
  • Discussion Board and Use of Collaborate Ultra Check the module announcements every day. Your module team will post information and guidance here.

Q. How can I get information on how to use GCU Learn? A. There are many resources to support you to learn online for those new to learning in this way. The key source of information on how to make the most of learning online is available to you by clicking on the Student Help tab when you log into GCU Learn.

Q. What if I can’t engage with my modules over the remainder of the teaching period in trimester B A. Module teams are developing a ā€˜Catch up’ plan to support students who for whatever reason been unable to engage over the next 4 weeks. These plans will be enacted when the University Campus is open again. Information on ā€˜catch up’ will be provided by module teams and will be developed locally to meet programme and module specific needs.

Q. What is a Discussion Board? A. A Discussion Board is an area where you can post your ideas and share these with others. You can post comments in response to others, and this creates an opportunity for discussion to take place.

Q. What is Collaborate Ultra? A. Your lecturer may invite you to join an online group discussion, or to view a recorded version of a planned lecture. This will probably use Collaborate Ultra as the tool on GCU Learn. Collaborate Ultra works best using the Chrome browser so download this if you do not already use this. If you are unfamiliar with Collaborate Ultra full guidance is provided on the Student Help Tab on GCU Learn. (Your lecturers may voiceovers to Powerpoint slides, so please ensure you have your device sound switched on.)

Q. I’m new to Online Learning, can you give me some practical tips to prepare myself? A. 1. Be patient: Your lecturers have been asked to make their teaching available to you online at the last minute. The best online learning takes time to develop. Please be patient with yourself and them if things don’t go right for you the first time. Ask for help.

  1. Embrace online: Online learning will become more and more common in the future, so this is a great chance for you to develop some skills to help you succeed.
  2. Develop your communication skills: You will communicate in different ways on various online formats (email, discussion boards, social media, online seminars). Be professional and appropriate, but don’t be afraid to project your personality.
  3. What if I have a technical issue? Develop your initiative and resilience. Don’t give up if you hit a technical issue. For example, if your reading link is broken, maybe you can search for the journal article yourself by using the GCU library search.
  4. Stick to a routine: There are many time management techniques, so find one which works for you. There will likely be daily and weekly tasks for you to do plus longer term targets like deadlines. Plan a daily, weekly and monthly schedule to manage these different timescales.
  5. Get connected: Be proactive with communicating with your course mates. Set up course Whatsapp groups or Microsoft Teams group (or another platform if you prefer) for offline chatting and engagement. Form small virtual study or reading groups and work through online materials together.
  6. Find somewhere quiet to work. Yes, you can work from bed but this might not be the most comfortable! Make sure you have somewhere peaceful to work, try and use a workspace like a desk or table, and cut down on external and online distractions.
  7. Use the right channels to solve your problems: This will be signposted for you in your course, so contacting the correct person will help you get your problem solved more quickly.
  1. Embrace discussion boards: If your GCULearn module has them, these are a great way to discuss with your peers and work through learning as a group. Ask questions, comment on your course mates’ answers, and enter into dialogue. 10: Online learning communities can be as rich, supportive and exciting as on campus learning. We hope you can adapt to this experience and benefit from it.

Above all ā€œBe kind to yourselfā€ - now is an anxious time, take care of yourself and others. Thanks to @katesymons for these useful tips.

Assessment

Q. Should I plan to complete and submit coursework associated with the Tri B modules. A. Yes, you should submit coursework assessments as per normal processes. Assessment will continue as planned except for formal examinations scheduled for the Tri B assessment period. If you have a coursework due in now or in the next few weeks you should go ahead and submit as normal through the usual channels.

Q. Will Tri B formal examinations go ahead for Years 1 and 2 students A. No the University in line with others in the sector has decided to cancel all formal examinations for Year 1 and 2 students unless the examination is a requirement for registration with Professional or Statutory Body. If your Module team feel they can offer an alternative assessment that would meet the PSB requirements students will be asked to sit this alternative in the assessment period as planned. Where no alternative is acceptable to PSB the examination will be scheduled for a period when the campus is open. Students will be informed by the Programme Leader whether their examination falls within the PSB category and if an alternative or rescheduled current examination is being delivered.

Q. If I do not sit my examinations will this stop me progressing to year 2 or 3 A. If you have passed or pass the coursework element(s) of your module you will be given a pass fail grade for the overall module and will be eligible to progress in the normal way. Module teams will consider whether or not additional learning sessions to ensure all learning outcomes have been met are required and will plan when these would be delivered in future years. Should you fail the module you will be required to retake the assessment as per normal practice.

Q. What if I’m a third year student with a level 2 formal exam Tri B module resit? A. You will not be expected to retake this component as all Tri B formal examinations have been cancelled for years 1 and 2 (Other forms of assessment will go ahead as planned eg coursework).

Q. Will class tests continue to be run? A. Your Module leader may remove class tests, practical lab tests etc. where it is not possible to run these assessments online. Please review the announcements page of your module on GCU Learn for information pertaining to your module(s).

Assessment: Year 3 4 and Masters

Q. I am a level 3, 4 and M student will my assessments scheduled for Tri B assessment period go ahead? A. Yes, but formal centrally timetabled examinations scheduled for the assessment period will not go ahead. Module teams are designing an alternative which can be undertaken while students and staff are off campus e.g. online examination, open book through the VLE, coursework etc. The time available to students to complete an individual assessment will be notified to students through the VLE.

You will be required to complete the alternative assessment unless the centrally timetabled examination currently scheduled is a requirement for registration with the Professional or Statutory Body. Where this is the case and no alternative is acceptable to the PSB the examination will be rescheduled for a period when the campus is open. Please check the announcements page where students will be informed by the module Leader regarding assessment requirements.

Q. I am scheduled to undertake lab based assessments or practical examinations, will these go ahead. A. No, face to face teaching has been suspended where a lab examination or practical for example is a programme requirement these will be rescheduled for a period when the campus is open.

Dissertation projects: Level 4 and M

Q. How will I be supported to complete my dissertation A. Your supervisor will reach out to you to arrange the method by which you will continue to be supervised e.g. skype, telephone etc

Q. Should I submit my dissertation by the normal hand in date? A. Yes you should submit as planned unless advised differently by your programme leader and Supervisor

Q. I have not yet collected or completed my data collection for my dissertation what should I do? A. You should discuss with your supervisor who will advise on a case by case basis, and to establish if there are any adjustments which can be made to your current assignment

Campus Access

Q. Will any of the campus be open? A. The Learning cafƩ, in the Ground Floor of the CEE building will remain open for students who wish to use the computers but remaining open is subject to ministerial guidance. Key services will be operating remotely.

International students

Q. I am a Tier International Student – where do I get advice regarding ensuring compliance with my visa. A. Specific advice and information is being provided direct to International students – however for all visa related queries, please contact the VISA team at visa@gcu.ac.uk

SA web chats

Q. If I feel isolated or down what can I do? A. The student services web pages offer a range of support and guidance. In addition our Students Association will be on line daily hosting web chats to help students stay in touch.

Webinars re online learning

Q. Are there any resources available to help me with remote/ online learning? A. A separate FAQ available INSERT LINK has been developed to help you access guidance to support your online learning experience.

Module content can’t be delivered

Q. What will I do if my module or part of my module cannot be delivered online? A. The University will offer a catch period to all students who were unable study online once the Campus has reopened.

Catch up period

Q. What if I am unable to engage in my studies at home or if parts of my module cannot be delivered e.g. lab or practical classes will there be a catch up period when the university reopens? A. Yes, programme teams will consider what material should be delivered to students once the campus has reopened. How and what will be included in the catch up period will be decided locally and communicated to students by programme teams.

Q. When will this Catch Up period take place? A. As yet the university is unable to determine a date for this. However we will communicate this to students when available.

Assessment deadlines

Q. Will the set assessment/ submission deadlines be altered? A. Some deadlines for assessments and online submission maybe subject to change. Please check GCU Learn regularly for further information on this.

Mitigating Circumstances (ā€œMitsā€)

Q. I think I have a case for mitigating circumstances, what can I do? A. Further guidance about Mitigating Circumstances (ā€œMitsā€) will be issued shortly. If you are concerned, you can get academic writing support by contacting your Learning Development Centre (LDC) at any point. For advice re MITS either contact your personal tutor or programme leader or the Student Services helpline for advice. Additional information will follow regarding an online MITS process.