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RMA PRACTICE EXAM QUESTIONS & ANSWERS
100% CORRECT
1. Body activities such as breathing, circulation, and heartbeat are regulated
by the ANS B. Autonomic nervous system
2. Which gas is brought into the body, and which is eliminated by the respi-
ratory system? ANS D. Oxygen, carbon dioxide
3. The muscular tissue of the heart is called the
ANS C. Myocardium
4. Blood enters the right atrium of the heart from the
ANS B. Vena cava
5. The disorder characterized by degeneration of the myelin sheath is
ANS A. Multiple sclerosis
6. The functional, microscopic filtration unit of the kidney is the
ANS B. Nephron
7. The testes produce
ANS D. Both A and B. A - Sperm; B - Testosterone
8. The amount of circulating blood in the body of an average adult is about
ANS D. 6 liters
9. The main function of white blood cells is to
ANS B. Defend the body against invading bacteria and viruses
10. The process that stops bleeding is called
ANS B. Hemostasis
11. The spinal cavity contains the
ANS C. Spinal cord
12. Air is brought into the lungs by way of the
ANS C. Trachea
13. The longest and strongest bone of the skeleton is the
ANS A. Femur
14. The dome-shaped muscle that separates the thoracic cavity from the
abdominal cavity is the ANS C. Diaphragm
15. Which of the following organs serves as a reservoir for blood?
ANS D. Spleen
16. The skin performs all of the following functions EXCEPT
ANS A. Nitrogen-con- taining waste excretion
17. The vocal cards are located in the
ANS B. Larynx
18. Otitis media is an inflammatory condition of the
ANS A. Ear
19. Insulin is produced in the
ANS C. Pancreas
20. If a patient is diagnosed with enteritis, which part of the digestive tract is
24. Legally, a physician
ANS D. None of the above (A - May not refuse to accept a patient if he or she chooses; B - May refuse to provide follow-up care after treatment; C - Must provide a medical history to the patient's insurance company if the insurance company so requests
25. In order to release medical information to another source
ANS B. The patient must sign a release form
26. In order for a contract to be enforceable, the contract must include
ANS D. All of the above (A - An offer; B - A consideration; C - An acceptance
27. The medical record of a patient who is a minor should be kept
ANS D. Until the patient reaches the age of majority, plus the number of years for the statue of limitations in the particular state
28. The medical record is owned by
ANS D. The physician/clinic
29. Establishing and maintaining policies and procedures that protect the
medical office and staff from lawsuits is called ANS B. Risk management
30. Statute of limitations refers to
ANS C. The time period allowed for beginning a lawsuit for malpractice
31. It is important for patients to understand their responsibility in relation
to their medical record. The patient needs to understand all of the following EXCEPT ANS B. The medical terminology used in the record
32. Which of the following best demonstrates confidentiality of the patient
record? ANS C. Records should not be left on desks or counters where patients may see them
33. For office surgery, a consent form must be signed
ANS A. Before the patient has been administered any medication
34. Mabel, who is terminally ill, is adamant that no "heroic" measures be
taken should she become incompetent, This request would be detailed in Mabel's ANS A. Living will
35. In most states, a physician is required to report
ANS D. Both A and C (A - Death; C - Specific infectious, communicable, or contagious diseases)
36. Informed consent is established when the patient
ANS B. Is told by the physi- cian of any risks, hazards, or possible complication with the treatment in terms that the patient fully understands
46. The combining form XANTHO- indicates the color
ANS D. Yellow
47. The suffix -EMIA refers to
ANS B. Blood
48. The plural of "appendix" is
ANS B. Appendices
49. After an initial period of denial, terminally ill Janet moved to the second
phase of the grieving process, which is ANS C. Anger
50. Understanding the feelings that a patient has in both an intellectual and
an emotional way is called ANS B. Empathy
51. A patient has been diagnosed with high blood pressure. The medical
assistant should instruct her to restrict her intake of ANS B. Sodium
52. Teaching modalities planned for a patient who has just been diagnosed
with diabetes should include all of the following EXCEPT ANS B. Relying on only one teaching method
53. There are three important areas of learning. They are
ANS B. Cognitive, affec- tive, and psychomotor
54. Patient teaching is very important to the prognosis for the patient. Any
teaching should therefore be ANS B. Documented as part of the patient medical record
55. A patient is diagnosed with a very elevated blood pressure. Which of the
following will make it most difficult for her to learn about dietary modifica- tions? ANS B. She doesn't know how to read food labels
56. Factors that could interfere with the effectiveness of the communication
process include ANS D. All of the above (A - Anxiety; B - Cultural differences; C - Language barriers
57. In communicating with patients, the medical assistant can make sure that
the patient has correctly received a message by ANS B. Asking the patient to repeat the message
58. The word GRAVIDA refers to
ANS A. Pregnancy
59. When the medical assistant does not understand what the patient has
said, which of the following would be appropriate to clarify the communica- tion?` ANS C. "I'm sorry, I did not understand what you just said. Could you please repeat it?"
60. The medical term for high blood pressure is
ANS A, Hypertension
61. The combining form that indicates BLACK is
ANS C. Melan/o
62. A minor offense that usually results in only a fine is a(n)
ANS C. Infraction
71. Julie Ann's father is serving in the Marine Corps. Her medical care is
covered by ANS C. TRICARE
72. When the office accepts payments directly from the insurance company, it
is called ANS A. Assignment of benefits
73. The insurance plan for the indigent is
ANS B. Medicaid
74. Margo and Rob both work and participate in the health insurance plans
offered by their separate employers. When Margo and Rob use their insur- ance, they are regulated by a term known as ANS C. Coordination of benefits
75. Under the HMO concept, there is only a
ANS C. Co-payment
76. Patients who are injured at work and covered under workers' compensa-
tion should ANS B. Have separate medical and financial records
77. The insurance plan that provides for care for patients who are suffering
from end-stage kidney disease is ANS D. Medicare
78. For each patient, the charges and payments should be recorded on an
individualized ANS B. Ledger card
79. Superbills
ANS D. All of the above (A - Can be used as charge slips; B - May be ordered to fit the specific practice; C - List services provided and codes)
80. The petty cash account should be
ANS D. All of the above (A - Accounted for in a journal; B - Used for small items only; C - Used for small amounts of money)
81. Usually medical offices utilize a system for billing known as
ANS D. Cycle billing
82. An account requires collection activity if it has an outstanding balance
after ANS C. 90 days
83. When writing to the patient who has a delinquent account, the office
cannot threaten to send a account to collection ANS A. Unless the practice is prepared to follow through
84. The medical assistant often is required to make appointments for the
patient with a specialist or surgeon. This type of appointment is called ANS A. A referral
85. POMR stands for
ANS B. Problem-oriented medical record
86. The methodology of scheduling patients with similar problems or condi-
tions on certain days is called ANS B. Clustering
ANS D. De La Mare, Winston
96. In the alphabetical filing system, each name is broken down into
ANS A. Indexing units
97. If a color-coding system is used in the medical office,the color code
should be ANS C. Known by everyone in the office
98. The purpose of the medical record is to
ANS C. Serve as a legal record docu- menting the planning and care that the patient received
99. The documents in source-oriented medical records are
ANS A. Grouped by the kind of services that were provided
100. When supplies that have been newly ordered arrive in the office, they
should be ANS B. Checked against the packing slip to make sure that everything that has been ordered has arrived
101. The device that allows the computer operator to manipulate the cursor
without using the arrow keys is the ANS A. Mouse
102. The programs that allow the computer operator to perform various tasks
are ANS D. Applications software
103. In the medical office, sharps are usually
ANS A. Used once and then discarded in a hard plastic container
104. Three diseases that are transmitted only by direct contact with blood or
body fluids are ANS D. Hepatitis B, hepatitis C, and HIV
105. Originally, ICD coding was used
ANS E. All of the above (A - To track disease processes; B - In medical research; C - To evaluate hospital service utilization; D - To classify the cause of death)
106. A letter that weighs 11 ounces should be sent by
ANS A. First class mail
107. Using the alphabetical system of filing, "The Harris Office Supply Com-
pany" would be filed under ANS B. H
108. When sorting the mail for the physician, the medical assistant should
arrange the mail ANS B. In order of importance
109. Which of the following would require a CPT code?
ANS E. All of the above (A
- Mastectomy; B - Appendectomy; C - Hysterectomy; D - Rhinoplasty)
110. The type of computer printer that produces the sharpest image is the
ANS C. Laser
111. Manual scheduling of appointments utilizes
120. The process of transferring an amount from the day sheet to the ledger
is ANS C. Posting
121. A numerical filing system requires the use of
ANS B. An alphabetical cross-ref- erence
122. The file folder label for Jennie Holmes-Mathis should be
ANS D. Holmes-Mathis, Jennie
123. Third-party participation in an office indicates the relationships among
the ANS C. Physician, patient, and insurance company
124. A claim may be rejected by an insurance company because of the
omission of ANS E. All of the above (A - Complete diagnosis; B - Policy number; C
- Patient birth date; D - Itemization of charges)
125. How much postage is required for a first-class letter that weighs 3 oz if
the first ounce costs $0.34 and each additional ounce is $0.25? ANS D. $0.
126. When the word CONFIDENTIAL is to be typed on the envelope, it should
be placed ANS D. Below the return address
127. The most formal of complimentary closings is
ANS A. Very truly yours
128. Which of the following is NOT needed when making an appointment?
ANS D. Insurance information
129. This type of call allows more than one person in more than one place to
talk simultaneousely ANS B. Conference call
130. This procedure protects against the loss of data
ANS C. Backing up
131. A tickler file is
ANS E. Future events arranged in chronological order
132. All of the following would require a Current Procedural Terminology
(CPT) code except ANS A. Diarrhea
133. Which of the following characteristics of a receptionist might make an
impression on a patient? ANS E. All of the above (A - Appearance; B - Professional- ism; C - Manners; D - Attitude)
134. A direction to consider additional codes is
ANS C. See also
135. The purpose of infection control systems is to
ANS C. Prevent the spread of disease
136. Visual examination of the internal surfaces of the vagina and cervix is
done with an instrument called a ANS D. Colposcope
hand is 100 mg per mL. You would administer ANS C. 2.5 mL
145. The finest suture material is marked
ANS D. 000
146. The term that means that an instrument has been washed but not treated
further is ANS B. Sanitized
147. A disk of compressed medication is a
ANS B. Tablet
148. Personal protective equipment (PPE) includes all of the following EX-
CEPT
ANS B. Uniforms
149. Evacuated tubes with no additives are used when the test to be per-
formed involves ANS A. Serum
150. The medical assistant has been instructed to give the patient an injec-
tion of vitamin B12. This action is called ANS B. Administering medication
151. The technique that is used whenever a patient's skin is broken or a
patient's body cavity is entered is called ANS B. Surgical asepsis
152. The process of achieving sterilization includes which of the following?-
ANS D. All of the above (A - Use of an autoclave; B - Steam in the autoclave that
has been heated to 250 degrees F; C - Pressure in the autoclave that has reached 15 pounds of pressure)
