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SCHEGISTRAR EPIC CADENCE EXAM | QUESTIONS AND ANSWERS 2025 What field on the Make Appointment form determines the copay amount to be collected at check-in? Correct Answer: Visit Type What two date shortcuts could a user enter in the "Start search on" field to schedule an appointment two weeks from today? Correct Answer: w+2 t+14 When would the auto-scheduler be used during appointment scheduling? Correct Answer: to find first available appointment Where can information be verified? How can a user identify that information has been verified? Correct Answer: sidebar checklist or checklist folder; green checkmark True or False: When you select the Auto search checkbox on the Make Appointment form, the Schedule Scanner disappears. Correct Answer: true What button on the activity toolbar is selected to view the patient's blue folders? Correct Answer: Detailed View True or False: The permanent address is where the patient receives billing statements. Correct Answer: false; guarantor address
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What field on the Make Appointment form determines the copay amount to be collected at check-in? Correct Answer: Visit Type What two date shortcuts could a user enter in the "Start search on" field to schedule an appointment two weeks from today? Correct Answer: w+ t+ When would the Auto scheduler be used during appointment scheduling? Correct Answer: to find first available appointment Where can information be verified? How can a user identify information has been verified? Correct Answer: sidebar checklist or checklist folder; green checkmark True or False: When you select the Auto search checkbox on the Make Appointment form, the Schedule Scanner disappears. Correct Answer: true What button on the activity toolbar is selected to view the patient's blue folders? Correct Answer: Detailed View True or False: The permanent address is where the patient receives billing statements. Correct Answer: false; guarantor address The (blank) defines the (blank) and (blank) used for a specific visit. Correct Answer: Hospital Account Record (HAR) guarantor insurance True or False: The HAR is used to track charges, payments, and other transactions. Correct Answer: true When creating a guarantor account, why should the Create New Account be used for a new dependent patient? Correct Answer: Ochsner's Individual Billing requires each patient record to have a unique guarantor account. How are appointments linked with orders identified on the Appointment Desk? Correct Answer: purple box and clipboard icons True or False: Sequential appointments have to be scheduled with the same providers.
Correct Answer: false What is the name of Epic's internal messaging system? Correct Answer: In Basket If RTE is not available, what other resources can be used to verify coverage? Correct Answer: passport, payor website, telephone, fax Where does a user go to collect a patient's copay? Correct Answer: IFS: Payment Information - click "collect payment" hyperlink or Enterprise Payment What is the appointment status after the patient is checked in? Correct Answer: Arrived What does a status of Present indicate? Correct Answer: Signed In True or False: All error on the Checklist must be resolved during Check In before a patient's status can be changed to Arrived. Correct Answer: true What gives patients access to a secure online portal which provides services such as communication with a provider, appointment scheduling, medical records, and billing? Correct Answer: MyChart What does it mean to terminate a coverage? Correct Answer: to make it inactive/no longer effective What does Filing Order indicate? Correct Answer: the order in which insurance is billed when a patient has multiple coverages What is the significance of adding a patient's Medicare Claim/HIC number in the IME field? Correct Answer: ensures Ochsner receives grant money for providing Indirect Medical Education True or False: When scheduling a walk in appointment, the system automatically selects the first available provider time slot. Correct Answer: true Documents for a standard patient. Correct Answer: Patient ID Clinic Authorization Notice of Privacy Practice