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SCM 186 Final Exam With Accurate Answers Latest Update
Which of the following is a direct responsibility of the project manager? - ANSWER A.calculating completion probabilities for all tasks in the project
B. performing all of the activities in the project C.making sure that the people assigned to the project receive the motivation, direction,and information needed to do their jobs. Your answer is correct.
D. drawing the network diagram Which of the following is an advantage of PERT and CPM? - ANSWER A. Useful inmonitoring only schedules.
B. Project activities have to be clearly defined, independent, and stable in theirrelationships.
C. Straightforward concept and not mathematically complex. Your answer is correct. D. Precedence relationships must be specified and networked together. Which of the following activities does NOT belong to the controlling phase of projectmanagement? - ANSWER A. shift resources
B. define the project Your answer is correct. C. monitor resources, costs, quality, and budgets
D. revise plans The most realistic estimate of the time required to complete an activity is referred to aswhat? - ANSWER A. pessimistic time
B. most likely time Your answer is correct. C. slack time D. optimistic time How is the EF computed? - ANSWER A. ES + Activity time Your answer is correct. B.LF minusActivity time C. Min{LS of all immediate following activities} D. Max{EF of all immediate predecessors} Gantt charts are - ANSWER A. widely used network techniques. B. not widely used. C. planning charts used to schedule resources and allocate time. Your answer iscorrect.
D. not easy to understand.
Which of the following is NOT part of project controlling? - ANSWER A. using a feedbackloop to revise the project plan
B. shifting resources to where they are needed most C. close monitoring of resources, costs, quality, and budgets D. sequencing and allotting time to all project activities. Your answer is correct. The project organization may be LESS helpful when - ANSWER A. the job is familiar tothe existing organization. Your answer is correct. B.work tasks can be defined with a specific goal and deadline. C. the project cuts across organizational lines. D. the work contains complex interrelated tasks requiring specialized skills. What is the most popular example of specialized software for managing projects? -ANSWER A.Microsoft Management Tool
B.Microsoft Project Your answer is correct. C. PERT/CPM+ D. Project Apple
The three phases involved in the management of large projects are - ANSWER A.planning, scheduling, and controlling. Your answer is correct. B. scheduling, designing, and operating. C. planning, scheduling, and evaluating. D. scheduling, operating, and evaluating. What is the shortest duration required to complete an activity? - ANSWER A. optimistictime
B. pessimistic time C. most likely time D. crash time Your answer is correct. Which of these statements is NOT true about project scheduling? - ANSWER A. Projectscheduling helps make better use of resources by identifying the non-critical paths through the network.This is the correct answer.
B. Project scheduling encourages the setting of realistic time and cost estimates foreach activity.
C. Project scheduling shows the relationship of each activity to others.
D. Beta Most bank teller services are operated with what kind of system? - ANSWER A.multiple-server, single-phase. This is the correct answer.
B. multiple-server, multiphase C. single-server, single-phase D. single-server, multiphase The body of knowledge about waiting lines is called - ANSWER A. waiting science. B. patience discipline. C. queuing theory. This is the correct answer. D. line analysis. As the level of service increases, the cost of providing service - ANSWER A. remainsunchanged.
B. first decreases, then increases. C. increases. This is the correct answer. D. decreases.
Most queuing models assume what type of service discipline? - ANSWER A. critical ratio B. shortest processing time C. LIFO D. FIFO This is the correct answer. To develop a standard or benchmark, firms need to start with - ANSWER A. forming abenchmark team.
B. determining what to benchmark. Your answer is correct. C. identifying benchmarking partners. D. collecting benchmarking information. A device or technique that ensures production of a good unit every time is a - ANSWERA. poka-yoke. Your answer is correct. B. zero defect. C. control chart. D. fail-safe
and response. B. differentiation, low cost and service. C. differentiation, time and service. D. differentiation, low cost and response. Your answer is correct. Which of the following is the Japanese term used to describe continuous improvementefforts? - ANSWER A. kaizen This is the correct answer. B. kanban C. six sigma D. poka-yoke Which of the following is NOT one of the techniques for building employeeempowerment? - ANSWER A. Build high-morale organizations.
B. Eliminate formal organization structures such as teams and quality circles. This is thecorrect answer.
C. Build communication networks that include employees. D. Develop open, supportive supervisors.
Which of the following statements is NOT true regarding the importance of the role thatan operations manager plays in addressing service quality? - ANSWER A. The operations manager should realize that the customer' expectations are the standardagainst which the service is judged.
B. The manager may be able to influence the quality of the service but has little controlover the customers' expectation. This is the correct answer.
C. The tangible component of many services is important. D. Managers must expect exceptions. Which of the following DOES NOT increase profit by improving quality? - ANSWER A.higher warranty costs This is the correct answer. B. flexible pricing C. improved reputation D. increased productivity Cause-and-effect diagrams are also known as - ANSWER A. flowcharts. B. Pareto charts. C. fish-bone charts. This is the correct answer. D.target specification graphs.
A device or technique that ensures production of a good unit every time is a - ANSWERA. zero defect.
B. poka-yoke. This is the correct answer. C. fail-safe. D. control chart. Which of the following costs is NOT a cost of quality? - ANSWER A. research anddevelopment This is the correct answer. B. lost goodwill C. scrap D. rework Process capability - ANSWER means that the natural variation of the process must besmall enough to produce products that meet the standard.
What is the percentage defective in an average lot of goods inspected throughacceptance sampling? - ANSWER A. LTPD
B. AOQ This is the correct answer. C. AQL
D. OC curve Which type of control chart should be used when it is possible to have more than onemistake per item? - ANSWER A. c-chart This is the correct answer.
B. x-bar chart C. R-chart D. p-chart Which of the following measures the proportion of variation (3sigma) between the centerof the process and the nearest specification limit? - ANSWER A. standard deviation of the process population B. process capability index This is the correct answer. C. process range D. process capability ratio Which is the best statement regarding an operating characteristic curve? - ANSWER A.As the AQL decreases, the producer's risk also decreases. This is the correct answer.
B. As the fraction defective increases, the probability of accepting the lot alsoincreases.
C. As the fraction defective decreases, the probability of accepting the lot also
C. to provide a hedge against inflation. Your answer is correct. D. to ensure that item cost is maximized Which of the following does NOT belong to holding costs? - ANSWER A. insurance oninventory
B. pilferage, scrap, and obsolescence C. order processingYour answer is correct.
D. storage costs What is the cost to prepare a machine or process for production? - ANSWER A. setupcost Your answer is correct. B. ordering cost C. preparation cost D. holding cost Cycle counting - ANSWER is a process by which inventory records are verified. What is the cost to prepare a machine or process for production? - ANSWER A. ordering
cost B. setup costThis is the correct answer.
C. holding cost D. preparation cost ABC analysis divides an organization's on-hand inventory into three classes based upon- ANSWER A. the number of units on hand.
B. annual dollar volume. This is the correct answer. C. annual demand. D. unit price. What is a system for ordering items that have little or no value at the end of a salesperiod? - ANSWER A. EOQ
B. single-period inventory model This is the correct answer. C. production order quantity model D. ROP
A system that triggers ordering on a uniform time basis is called - ANSWER A. afixed-period system. This is the correct answer. B. a reorder point system. C. a fixed-quantity system. D. an EOQ system. One use of inventory is - ANSWER A. to ensure that item cost is maximized. B. to tightly synchronize production and distribution processes. C. to provide a hedge against inflation. This is the correct answer. D. to tightly synchronize a firm's production with its customers' demand Which of the following is NOT a type of inventory? - ANSWER A. raw material B. finished goods C. work-in-process D. MRP This is the correct answer.
What is a schedule that shows when an item must be ordered from suppliers or whenthe production of an item must be started to satisfy demand for the finished product by a particular date? - ANSWER A. net requirements plan B. lead time C. master production schedule D. gross material requirements plan. This is the correct answer. Which of the following statements is NOT true about MRP? - ANSWER A. MRP is anindependent demand technique used in a production environment. Your answer is correct. B. MRP has evolved as the basis for Enterprise Resource Planning. C. MRP provides a clean structure for dependent demand. D. MRP uses a bill-of-material, inventory, expected receipts, and a master productionschedule to determine material requirements.
Which of the following allows a segment of the master schedule to be designated as "notto be rescheduled?" - ANSWER A. time fence Your answer is correct. B. system nervousness C. pegging
