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SCM 303 Exam 2 questions with complete solutions. New update!! SCM 303 Exam 2 questions with complete solutions. New update!! SCM 303 Exam 2 questions with complete solutions. New update!!
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An inspection _____ - ][p,-checks or verifies the results of another activity.
-It takes long time to implement.
Match the limiting resource with its time frame with the type of capacity change
leasing
-Equipment and construction costs -Lower cost for purchases -Learning curves or practice improves output volume as employees gain skill A car manufacturing firm uses a special type of alloy to manufacture its car chassis. As a result of the process, environmental waste is produced. In this scenario,
unintended output The constraining activity in a process that limits the overall output is called a ______. -
and services -Innovation --> New products and new production technologies -Strategic planning --> Vision and long-term objectives and plans -Customer service --> Order entry, delivery commitments, resolve customer problems
______ is the percentage of units successfully produced as a percentage of inputs. -
A ____ is a system of structured activities that use resources to transform inputs into
-Design capacity is an engineering assessment of maximum output, assuming continuous operation except for maintenance and repair time. -An assumption of maximum capacity is that all equipment and workers are fully operational for the maximum amount of available time. -Producing at a rate of maximum capacity can only be sustained for a short time.
Wait Identify the three general strategies involved while determining when to change capacity
-Capacity lead strategy -Adding or removing capacity A _________ is a measure, a standard, and a consequence that work together to close the gap between what is valued by the customer and what is intended by the
Match the process activity with its associated resources that limit capacity. -
capacity
and positioning process activities. True or False: Processes are the means by which customers' needs are satisfied. -
Match the steps of the DMAIC (define, measure, analyze, improve, and control) process
describing customer's needs and product functionality requirements to define critical-to- quality characteristics of a product.
Match the sections of ISO 9000:2008 certification structure with their respective
Understanding the needs and expectations of interested parties, determining the scope of the quality management system, and quality management system and its processes -Section 5, leadership: policy and organizational roles, responsibilities, and authorities -Section 6, planning: actions to address risks and opportunities, quality objectives and planning to achieve them, and planning of changes -Section 7, support: resources, competence, awareness, communication, and documented information
-Section 8, operation: requirements for products and services, design and development of products and services, control of externally provided processes, products, and services, and production and service provision
essentially the same function for business process as financial accountants provide when they audit a company's financial transactions -It was initially developed by the International Organization for Standardization to facilitate international trade. -It is applicable to all forms of organizations, irrespective of size or product offerings. -Its essential purpose is to ensure that operating processes are well documented, consistently executes, monitored, and improved. _______ is a management approach that establishes an organization wide focus on
_______ _______ ______ is an integrated management business strategy aimed at
Match the functional personnel with their respective decisions that impact the product
product testing programs -Sales manager: interactions with customers -Product engineers: design of product prototyping procedures -Human resource managers: setting of compensation schemes and incentives Rank the members of a TQM organizational view in order of support each level receives, where the level receiving the most support is placed on top and the level
Employees
prevention is emphasized than fixing problems after they occur.
Match the standards of ISO 9000 with the respective industry-specific interpretations of
-AS9000: Aerospace manufacturers -ISO/TS 16949: American and European automotive manufacturers -TL 9000: Telecom consortium -ISO 13485: Medical Industry -ISO/IED 90003: COmputer Software -ISO/TS 29001: Petroleum, petrochemical, and natural gas industries
used to assess quality levels. ______ _____ is a set of internationally accepted standards for business quality
-Pursuit of small improvements keeps people thinking about the process and its current operation -It states that the long-term success of an organization occurs only when everyone in the firm identifies and implements improvements every day.
Define, Measure, Analyze, Improve, and Control _______ is an approach to work layout and scheduling that gathers in one location all of the equipment and work skills necessary to complete production of a family of similar
______ _____ is the process used to reduce setup and changeover times with the goal
setup reduction Identify the prescriptions that the application of lean principles to supply chain
cost -Keep distances between partners short -Minimize the number of suppliers. -Work with suppliers and not against them. -Treat problems as a symptom and focus on the factors that contributed to the emergence of that problem.
Match the activities of a 5-S program in English with their corresponding Japanese
this process, cross-functional team members document a process, assess the performance, and develop and document the implemented process changes. -They are completed in less than a week.
-Waste of waiting: resources wasted waiting for work -Processing waste: excessive or unnecessary operations -Waste from product defects: waste due to unnecessary scrap, rework, or correction -Waste of motion: unnecessary or excessive resource activity
heijunka ______ is the culture that is present in lean systems and that places a high value on
Match the type of wastes in product design with their respective causes. -
-Variability: Product specifications make it difficult to control processes on the factory floor. -Sensitivity: Product design results in a situation where the resulting product can be easily flawed or damaged during factory operations. -Danger: The use of a product design may unintentionally expose users or the environment to potentially dangerous impacts. -High skill: the product design requires processes or components that demand high degrees of training and experience. Identify the lean systems tools that are used for operational scheduling control. -
-Kanban (pull) scheduling -Mixed model scheduling
Identify the methods by which lean systems can lower the break-even production
safing and mistake proofing True or false: The essential goal of SPC (statistical process control) is to put controls in place that help ensure the quality of production and give quick notice when unusual
Identify a scheduling approach aimed at synchronizing the output rate with the rate of
Identify the true statements about the application of lean systems within a firm. -
marketing, sales, and operations to increase communication and decrease order processing lead times. -The design of training programs needs to be driven by lean objectives. -Self-motivated employees who have a strong interest in solving problems through process innovation must be hired. A firm works a 40 hour week to process 4000 customers' orders, but processes only 50 orders per hour. The firm tries to bring up their output rate to 100 orders per hour to meet the customer demand. Which of the following does this scenario illustrate? -