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SCM 303 Exam 2 questions with complete solutions. New update!!, Exams of Nursing

SCM 303 Exam 2 questions with complete solutions. New update!! SCM 303 Exam 2 questions with complete solutions. New update!! SCM 303 Exam 2 questions with complete solutions. New update!!

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2024/2025

Available from 07/07/2025

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SCM 303 Exam 2 questions with
complete solutions. New update!!
An inspection _____ - ][p,-checks or verifies the results of another activity.
Identify the characteristics of a strategic capacity change. - CORRECT
ANSWER-- It includes large increases or decreases in capacity.
-It takes long time to implement.
- It requires changes to labor, equipment, and space.
______ is defined as the percentage of process capacity that is actually used. -
CORRECT ANSWER-Utilization
Match the limiting resource with its time frame with the type of capacity change
required. - CORRECT ANSWER-- Equipment, space - short term --> Rental or
leasing
- Low-skilled labor - short term --> hiring part time or overtime
-Physical plant - long term --> New building, outsourcing
Identify the four primary reasons for economies of scale in operations. - CORRECT
ANSWER--Allocation of fixed costs
-Equipment and construction costs
-Lower cost for purchases
-Learning curves or practice improves output volume as employees gain skill
A car manufacturing firm uses a special type of alloy to manufacture its car chassis. As
a result of the process, environmental waste is produced. In this scenario,
environmental waste is an example of ______. - CORRECT ANSWER-
unintended output
The constraining activity in a process that limits the overall output is called a ______. -
CORRECT ANSWER-bottleneck
Match the outputs with their respective business process. - CORRECT
ANSWER--Supply management--> Order fulfillment, production schedules, goods
and services
-Innovation --> New products and new production technologies
-Strategic planning --> Vision and long-term objectives and plans
-Customer service --> Order entry, delivery commitments, resolve customer problems
- Performance measurement --> performance variances, trends
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SCM 303 Exam 2 questions with

complete solutions. New update!!

An inspection _____ - ][p,-checks or verifies the results of another activity.

Identify the characteristics of a strategic capacity change. - CORRECT

ANSWER -- It includes large increases or decreases in capacity.

-It takes long time to implement.

  • It requires changes to labor, equipment, and space. ______ is defined as the percentage of process capacity that is actually used. -

CORRECT ANSWER -Utilization

Match the limiting resource with its time frame with the type of capacity change

required. - CORRECT ANSWER -- Equipment, space - short term --> Rental or

leasing

  • Low-skilled labor - short term --> hiring part time or overtime -Physical plant - long term --> New building, outsourcing

Identify the four primary reasons for economies of scale in operations. - CORRECT

ANSWER --Allocation of fixed costs

-Equipment and construction costs -Lower cost for purchases -Learning curves or practice improves output volume as employees gain skill A car manufacturing firm uses a special type of alloy to manufacture its car chassis. As a result of the process, environmental waste is produced. In this scenario,

environmental waste is an example of ______. - CORRECT ANSWER -

unintended output The constraining activity in a process that limits the overall output is called a ______. -

CORRECT ANSWER -bottleneck

Match the outputs with their respective business process. - CORRECT

ANSWER --Supply management--> Order fulfillment, production schedules, goods

and services -Innovation --> New products and new production technologies -Strategic planning --> Vision and long-term objectives and plans -Customer service --> Order entry, delivery commitments, resolve customer problems

  • Performance measurement --> performance variances, trends

______ is the percentage of units successfully produced as a percentage of inputs. -

CORRECT ANSWER -Yield rate

A ____ is a system of structured activities that use resources to transform inputs into

valuable outputs. - CORRECT ANSWER -process

Identify the statements that are true of maximum capacity. - CORRECT

ANSWER -- Maximum capacity is also known as design capacity.

-Design capacity is an engineering assessment of maximum output, assuming continuous operation except for maintenance and repair time. -An assumption of maximum capacity is that all equipment and workers are fully operational for the maximum amount of available time. -Producing at a rate of maximum capacity can only be sustained for a short time.

______ time is the amount that an item spends waiting. - CORRECT ANSWER -

Wait Identify the three general strategies involved while determining when to change capacity

relative to demand. - CORRECT ANSWER --Capacity lag strategy

-Capacity lead strategy -Adding or removing capacity A _________ is a measure, a standard, and a consequence that work together to close the gap between what is valued by the customer and what is intended by the

organization. - CORRECT ANSWER -metric

Match the process activity with its associated resources that limit capacity. -

CORRECT ANSWER -- Operation: tools, labor, machine capacity, supplier

capacity

  • Transportation: Pallets, carts, fork-lift trucks, trucks, trains, airplanes -Inspection: inspectors, inspection stations, gauges, robots, or machine-visions equipment -Delay: Space on the shop floor, bins, carts, racks Identify the methods by which process managers define a process's structure. -

CORRECT ANSWER -Linking process activities, sequencing process activities,

and positioning process activities. True or False: Processes are the means by which customers' needs are satisfied. -

CORRECT ANSWER -True

Identify the important connotations of total quality management. - CORRECT

ANSWER -- Quality management is a total and organization wide activity.

  • Quality improvement requires a total commitment from all employees. -A product's quality is ultimately determined by the customer's acceptance and use of the product. ________ quality is a measure of how well a product's designed features match up to

the requirements of a a given customer group. - CORRECT ANSWER -design

Match the steps of the DMAIC (define, measure, analyze, improve, and control) process

with their respective objectives. - CORRECT ANSWER --Define: use inputs

describing customer's needs and product functionality requirements to define critical-to- quality characteristics of a product.

  • Measure: Identify specific processes that create or influence critical-to-quality characteristics of a product and evaluate current levels of quality for each critical-to- quality characteristics. -Analyze: Perform data based study to uncover root causes of process variations that lead to critical-to-quality defects. -Improve: Design and implement process changes that reduce variability. -Control: Use monitoring and adjustment systems to ensure that process variations remain minimized. _______ is a management program that seeks to improve the quality of process outputs by identifying and removing the cause of defects and variations in various processes. -

CORRECT ANSWER -Six Sigma

Match the sections of ISO 9000:2008 certification structure with their respective

description. - CORRECT ANSWER --Section 4, context of the organization:

Understanding the needs and expectations of interested parties, determining the scope of the quality management system, and quality management system and its processes -Section 5, leadership: policy and organizational roles, responsibilities, and authorities -Section 6, planning: actions to address risks and opportunities, quality objectives and planning to achieve them, and planning of changes -Section 7, support: resources, competence, awareness, communication, and documented information

-Section 8, operation: requirements for products and services, design and development of products and services, control of externally provided processes, products, and services, and production and service provision

Identify the true statements about ISO 9000. - CORRECT ANSWER --It provides

essentially the same function for business process as financial accountants provide when they audit a company's financial transactions -It was initially developed by the International Organization for Standardization to facilitate international trade. -It is applicable to all forms of organizations, irrespective of size or product offerings. -Its essential purpose is to ensure that operating processes are well documented, consistently executes, monitored, and improved. _______ is a management approach that establishes an organization wide focus on

quality. - CORRECT ANSWER -quality management

_______ _______ ______ is an integrated management business strategy aimed at

embedding awareness of quality in all organizational processes. - CORRECT

ANSWER -total quality management

Match the functional personnel with their respective decisions that impact the product

quality - CORRECT ANSWER --Marketing managers: development of new

product testing programs -Sales manager: interactions with customers -Product engineers: design of product prototyping procedures -Human resource managers: setting of compensation schemes and incentives Rank the members of a TQM organizational view in order of support each level receives, where the level receiving the most support is placed on top and the level

receiving the least support is placed at the bottom. - CORRECT ANSWER --

Employees

  • Lower-level management and frontline supervisors -Middle management -Top management Identify the true statements about the quality problems that arise in a total quality

management. - CORRECT ANSWER -- In the total quality management, problem

prevention is emphasized than fixing problems after they occur.

Match the standards of ISO 9000 with the respective industry-specific interpretations of

ISO 9000. - CORRECT ANSWER --TickIT: Information technology industry

-AS9000: Aerospace manufacturers -ISO/TS 16949: American and European automotive manufacturers -TL 9000: Telecom consortium -ISO 13485: Medical Industry -ISO/IED 90003: COmputer Software -ISO/TS 29001: Petroleum, petrochemical, and natural gas industries

Define appraisal costs. - CORRECT ANSWER -Costs resulting from inspections

used to assess quality levels. ______ _____ is a set of internationally accepted standards for business quality

management systems. - CORRECT ANSWER -ISO 9000

Identify the true statements about Kaizen Improvement. - CORRECT

ANSWER --Kaizen is also known as Continuous Improvement

-Pursuit of small improvements keeps people thinking about the process and its current operation -It states that the long-term success of an organization occurs only when everyone in the firm identifies and implements improvements every day.

Identify the steps involved in the Six Sigma approach. - CORRECT ANSWER -

Define, Measure, Analyze, Improve, and Control _______ is an approach to work layout and scheduling that gathers in one location all of the equipment and work skills necessary to complete production of a family of similar

products. - CORRECT ANSWER -group technology

______ _____ is the process used to reduce setup and changeover times with the goal

of making the output of smaller batches more efficient. - CORRECT ANSWER -

setup reduction Identify the prescriptions that the application of lean principles to supply chain

relationships leads to. - CORRECT ANSWER --Buy to achieve the lowest total

cost -Keep distances between partners short -Minimize the number of suppliers. -Work with suppliers and not against them. -Treat problems as a symptom and focus on the factors that contributed to the emergence of that problem.

Match the activities of a 5-S program in English with their corresponding Japanese

words. - CORRECT ANSWER -- Sort: Seiri

  • Straighten: Seiton
  • Scrub: Seiso
  • Systematize: Seiketsu
  • Standardize: Shitsuke ______ focuses on developing technological features of equipment and processes that

automatically detect and flag problems. - CORRECT ANSWER -Jidoka

Identify the true statements about Kaizen Events. - CORRECT ANSWER -- In

this process, cross-functional team members document a process, assess the performance, and develop and document the implemented process changes. -They are completed in less than a week.

Match the different types of wastes with their respective definitions. - CORRECT

ANSWER --Waste of overproduction: processing more units than necessary

-Waste of waiting: resources wasted waiting for work -Processing waste: excessive or unnecessary operations -Waste from product defects: waste due to unnecessary scrap, rework, or correction -Waste of motion: unnecessary or excessive resource activity

Level, mixed-model scheduling is also known as _____. - CORRECT ANSWER -

heijunka ______ is the culture that is present in lean systems and that places a high value on

respect for people in the system. - CORRECT ANSWER -lean system culture

Match the type of wastes in product design with their respective causes. -

CORRECT ANSWER --Complexity: Many different processes

-Variability: Product specifications make it difficult to control processes on the factory floor. -Sensitivity: Product design results in a situation where the resulting product can be easily flawed or damaged during factory operations. -Danger: The use of a product design may unintentionally expose users or the environment to potentially dangerous impacts. -High skill: the product design requires processes or components that demand high degrees of training and experience. Identify the lean systems tools that are used for operational scheduling control. -

CORRECT ANSWER --TAKT time flow balancing

-Kanban (pull) scheduling -Mixed model scheduling

Identify the methods by which lean systems can lower the break-even production

quantity of a firm. - CORRECT ANSWER -- Increase the contribution margin

  • Reducing fixed overhead costs _______ works to identify and prevent all possible equipment breakdowns. -

CORRECT ANSWER -total productive maintenance

Identify the different terms used for poke-yoka. - CORRECT ANSWER -fail-

safing and mistake proofing True or false: The essential goal of SPC (statistical process control) is to put controls in place that help ensure the quality of production and give quick notice when unusual

events occur that might lead to product or service defects. - CORRECT

ANSWER -True

Identify a scheduling approach aimed at synchronizing the output rate with the rate of

customer demand. - CORRECT ANSWER -TAKT time flow balancing

Identify the true statements about the application of lean systems within a firm. -

CORRECT ANSWER -- The lean approach requires tight coordination of

marketing, sales, and operations to increase communication and decrease order processing lead times. -The design of training programs needs to be driven by lean objectives. -Self-motivated employees who have a strong interest in solving problems through process innovation must be hired. A firm works a 40 hour week to process 4000 customers' orders, but processes only 50 orders per hour. The firm tries to bring up their output rate to 100 orders per hour to meet the customer demand. Which of the following does this scenario illustrate? -

CORRECT ANSWER -TAKT time flow balancing