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SCOR®-P Exam Prep | 100% Correct
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Total Cost to Serve is BEST defined as： A) The cost of the delivery of products or services to customers B) The cost of selling (serving) to customers C) The direct cost of making products and delivery of products or services to customers D) The total cost to plan, source, make, deliver and/or return products or services to customers - ✔✔D) The total cost to plan, source, make, deliver and/or return products or services to customers The Postponement can be implemented by all of the following ways EXCEPT： A) place B）Time C) configuration D) planning - ✔✔D) planning Receive and Verify Product by Customer is BEST described in below process? A. sD2. B. sS2. C. sDR2. D. sM3.6 - ✔✔A. sD2. Which Enable process is MOST LIKELY handle "Change planning horizon duration"? - ✔✔sE SCOR reference can be represented as 4 P. What are they? - ✔✔Process, Practice, Performance, People What is the purpose of a SCORcard A) Measure supply chain performance
B) Assign improvement responsibility C) Measure business performance D）Measure organizational performance issues - ✔✔A) Measure supply chain performance Which of the following in NOT an important part of a data collection plan for Bench-marking? A) Determine how and at what level to aggregate and desegregate the data B) Considering sample size of the data C) Establishing definition of the metric D) Scorecard/dashboard access rights for the supply chain organization - ✔✔D) Scorecard/dashboard access rights for the supply chain organization What is gap analysis? - ✔✔compare actual benchmark performance Holding inventory (storage) can be performed by which of the following processes types A) Deliver B) Deliver, Make and Source C) Deliver and Source only D) Deliver, Make, Source and Return - ✔✔B) Deliver, Make and Source Which of the following is NOT a SCOR proficiency Level? A）Beginner B) Competent C) Expert D) Master - ✔✔D) Master The Best Practice of Lean Manufacturing Methodology is MOST often associated with: A) eliminating waste B) improving forecasting C) increasing supplier diversity
B) The cost of delivery of products or services to customers C) The direct cost of making products and delivering to the customers D) The total cost to plan, source, make, deliver and/or return products or services to the customers. - ✔✔D) The total cost to plan, source, make, deliver and/or return products or services to the customers. Which of the following Skills related IDs does not exist in SCOR? A) HA. B) HE. C) HL. D) HT.0001 - ✔✔C) HL. An order is considered perfect for measurement purposes if it is on-time, complete, in-full, no damage and has: A) complete paperwork B) a significant profit margin C) had no changes during lifecycle D) a high customer satisfaction rating - ✔✔A) complete paperwork Which one is not defined in SCOR? A) People B) Functions C) Processes D) Organizations - ✔✔B) Functions Which one is the best answer for SCOR coverage? A) Discrete Manufacturing businesses B) Logistics Business C) Supplier Management D) SCOR applies to all business - ✔✔D) SCOR applies to all business
In SCOR, which processes is not execution process(B) A) Return Process B) Plan Process C) Make Process D) Source Process - ✔✔B) Plan Process Which of the following is the least likely to operate as a supply chain: A) In banking, get loan B) In automotive retail, repair C) In education, booking training D) In Store, buy a book - ✔✔A) In banking, get loan A balanced scorecard does not include: A) Employee Development metrics B) Operational excellence metrics C) Customer satisfaction metrics D) Sales metrics - ✔✔D) Sales metrics Special Orders in Retail is most likely: A) sD1 B) sD2 C) sM1 D) sM2 - ✔✔D) sM Returning a product because you ordered too much is most likely: A) sSR1 and sDR B) sSR2 and sDR C) sSR3 and sDR D) Not a SCOR Return process - ✔✔C) sSR3 and sDR
B: Price Paid for materials should be part of Sourcing Cost C: In sS1,sS2, identifying, qualifying and selecting supplier is part of Sourcing Cost D: Pre-processing materials is related to Make Cost - ✔✔D: Pre-processing materials is related to Make Cost Which statement(s) is(are) not correct: A: Overhead cost could include Legal Department, Quality department cost B: Materials Landed cost also includes physical receipt and storing materials cost C: Materials Landed cost includes materials transportation cost D: Price paid for materials is part of Material landed cost - ✔✔B: Materials Landed cost also includes physical receipt and storing materials cost Production (Direct) Labor Cost includes: A: Manufacturing overhead B: Labor cost of third party C: Health insurance for people who preforming the activities of Make - ✔✔C: Health insurance for people who preforming the activities of Make GRC, Inventory and Overhead Cost are not level 3 cost metrics of: A: Sourcing Cost B: Materials Landed Cost C: Production Cost D: Return Cost - ✔✔B: Materials Landed Cost Inventory depreciation cost could be calculated in A: Materials Landed Cost B: Sourcing Cost C: Production Cost D: Fulfillment Cost E: Order Management Cost
F: Return Cost G: Planning Cost - ✔✔B: Sourcing Cost C: Production Cost D: Fulfillment Cost F: Return Cost Order management cost excludes: A: Cost of handling the products B: Cost from call center could be C: Return authorization management D: Creation order, invoicing and collections in retails - ✔✔A: Cost of handling the products Fulfillment cost should not includes: A: Delivery and installation at the customer site B: Cost to rent/lease and power the store C: Order management cost D: Duty and Taxes - ✔✔C: Order management cost Which answer is incorrect : A: The level 3 metrics serve as diagnostics to level 2 metrics B: Agility(Performance attribute) is refer to the ability to response the external influences. C: An alternative or related name for Make Engineer-to-Order is Design-to-Order D: The cost of materials is included in Product Cost - ✔✔D: The cost of materials is included in Product Cost Which answer is incorrect on describing dwell time A: Order fulfill dwell time is defined as "any lead time during the order fulfillment process where no activity taks place, which is imposed by customer requirements' B: Dwell time is equal to "Idle time"
C: D1.
D: D1.13 and D1.14 - ✔✔D: D1.13 and D1. Order Management covers the below activities: A: sDx.1 to Dx. B: sDx.1 to Dx. C: sDx.1 to sDx.7 and sDx. D: sDx.8-sDx.15 - ✔✔C: sDx.1 to sDx.7 and sDx. Inventory Day of Supply (IDOS) Days Sales Outstanding (DSO) Days Payable Outstanding (DPO) Cash-to-Cash Cycle Time = A: IDOS+DPO-DSO B: DPO+DSP-IDOS C: IDOS+DSO-DPO D: IDOS+DPO+DSO - ✔✔C: IDOS+DSO-DPO The calculation of "Inventory Days of Supply" is A: [Average of gross value of inventory at standard cost]/]Annual COGS]/ B: [5 points rolling average of gross value of inventory at standard cost]/[Annual COGS]/ C: [Average of gross value of inventory at standard cost]/]Annual COGS]/ D: [5 points rolling average of gross value of inventory at standard cost]/[Annual COGS]/360 - ✔✔B: [ points rolling average of gross value of inventory at standard cost]/[Annual COGS]/ If 2 items a day are sold and 20 items are held in inventory, this represent: A: 20 days sales in inventory B: 10 days sales in inventory C: 18 days sales of inventory
D: 40 days sales in inventory - ✔✔B: 10 days sales in inventory Which Supply Chain Strategy is purely Plan driven: A: Make-to-Stock B: Make-to-Order C: Engineering-to-Order D: None of all - ✔✔A: Make-to-Stock Return on Supply Chain Fixed Asset = A: [Net Revenue - Total Cost to Serve]/[Supply-Chain Fixed Asset] B: [Supply Chain Revenue - Total Cost to Serve]/[Supply-Chain Fixed Asset] C: [Supply Chain Revenue - Total Cost to Serve]/([Inventory]+[Account Receivable]-[Account payable]) D: [Net Revenue - Total Cost to Serve]/([Inventory]+[Account Receivable]-[Account payable]) - ✔✔B: [Supply Chain Revenue - Total Cost to Serve]/[Supply-Chain Fixed Asset] Supply Chain Revenue includes: A: Income from leasing real estate B: Investment imcome C: Sales of office building D: Sales of products - ✔✔D: Sales of products A company's total receivable amount is $1M, payable amount is $1.2M, total inventory is $2M, Net Revenue is $2M, 80% of Net Revenue is generated by Supply Chain. Its Total Cost to Serve amount is 60% of Net Revenue. It return on working capital is A: 30% B: 22.2% C: 44.4% D: 50% - ✔✔B: 22.2%
Balanced scorecard provides metrics related to 4 organization strategies. Besides Financial, which one should not be: A: Supply Chain excellence B: Customer satisfactory C: Internal process excellence/efficiency D: Employee learning and growth - ✔✔A: Supply Chain excellence A SCORcard is a balanced scorecard except: A: It does not have metrics for employee learning and growth B: It does not have metrics for financial C: It does not have metrics for operation excellent D: None of above - ✔✔D: None of above What is (are) true for the purpose of balanced scorecard: A: Monitor the accuracy of metrics B: Monitor process performance C: Perform corrective actions and monitor the effects of these actions D: Design new sets of metrics - ✔✔B: Monitor process performance C: Perform corrective actions and monitor the effects of these actions What we should do to meet SCORcard metric requirements: A: 'feel good' metrics like supplier satisfaction or customer satisfaction B: Have no impact on performance reviews (supplier or employee) C: Try to use more metrics. The more the better D: Avoid to multiple interpretations of a metric may lead to 'workarounds' and negation of the effort. - ✔✔D: Avoid to multiple interpretations of a metric may lead to 'workarounds' and negation of the effort. Metrics data could have 2 types of data sources. They are: A: Recorded Data; obtain from transactional systems such as ERP , WMS, financial systems
B: Observed Data; obtain through interviews, error logs, audits and/or time-studies C: Marketing Data: obtain from research report D: Consulting Data: extract from company's report or proposal - ✔✔A: Recorded Data; obtain from transactional systems such as ERP , WMS, financial systems B: Observed Data; obtain through interviews, error logs, audits and/or time-studies In SCOR project, there are 3 primary deliverables for DEFINE phase. Which one is not the primary deliverable: A: Approved Project Charter B: A supply chain definition matrix C: The business context summary D: Project Portfolio - ✔✔D: Project Portfolio Which statement is not true for project charter : A: It is like a contract with the sponsor and steering team outlining expectation B: It is created during the "DEFINE" phase to establish a complete understanding of the project's scope and objective C: It usually includes project scope, objectives and schedule D: It must be prepared by sponsor who invest the project - ✔✔D: It must be prepared by sponsor who invest the project Effective Evangelist role is important in the project. Which answer is not correct for this role: A: Be dedicated to be the SCOR subject matter expert B: Initiate the selling to upper management C: Be charged with spreading the model throughout the business. D: Be executive sponsor - ✔✔D: Be executive sponsor Which is not must-have deliverable in 'ANALYZE' phase? A: SCORcard B: Defect Analysis
A: Supply Chain Flexibility calculates the maximum time B: Supply Chain Flexibility calculates the minimum time C: Supply Chain Flexibility considers planned events D: Supply Chain Flexibility considers 20% sustainable decrease in quantities delivery - ✔✔B: Supply Chain Flexibility calculates the minimum time Which statement is not correct to describe Enable process: A: Enable process support the realization and governance of the planning and execution processes of supply chain B: Enable processes interact with processes in other domains such as HR/IT/financial processes. C: In SCOR 11, Enable is level 1 process D: Sales and support processes are part of Enable processes - ✔✔D: Sales and support processes are part of Enable processes Which one is not supply chain business rules: A: Performance goals B: Planning frequency, horizon and planning BOMs C: Blacklisted suppliers D: Features of products - ✔✔D: Features of products Which statement is correct to describe level 2 enable processes A: sE1 does not only translates policy into business rules, but also develops policies if necessary. B: sE4 does not only identify skills needs, but also do actual training is there is skill gap. C: sE5 does not only schedule supply chain assets, but also do actual maintenance of assets D: sE2 does not only identify gaps of performances, bit also develop and launch corrective actions to close gaps in performance. - ✔✔D: sE2 does not only identify gaps of performances, bit also develop and launch corrective actions to close gaps in performance. Regarding to sE2 (Manage Performance), which processes should not be considered as sE2 processes: A: Inventory reduction projects
B: Order cycle time reduction efforts C: Production quality improvement programs D: Determining Training/Education for staffs - ✔✔D: Determining Training/Education for staffs The process to perform routine maintenance on a truck could be described in A: sE B: sSR C: sE D: sDR2 - ✔✔A: sE Which statement is correct for sE A: Litigation and mediation is not part of supply chain process B: The identification and selection of suppliers and contract negotiations reside in sE C: sE6 includes all contractual agreements related to company operation D: Customer pursuit and closing contracts is covered by sE6 processes - ✔✔A: Litigation and mediation is not part of supply chain process Which statement is correct for sE9 (Manage Supply Chain Risk) A: ISO 31000 section 5.6 Monitor and Review is represented in SCOR as sE B: sE9 is closely aligned with section 5 of the ISO 31000 standard C: Employee strikes should not be considered as Supply Chain Risk D: Supply Chain redesign is not a potential risk mitigation strategy - ✔✔B: sE9 is closely aligned with section 5 of the ISO 31000 standard SCOR recognizes 4 types of models, they are: Business Scope Diagram Geographic Map (Geo Map) Thread Diagram Workflow Model
D: All of above - ✔✔D: All of above SCOR 11 defines 5 level of competency level: Novice, Beginner, Competent, Proficient and Expert. The focus of those competency level are: A: Project, Domains, Processes, Practices and Metrics B: Domains, Projects, Practices, Metrics and Processes C: Processes, Metrics, Projects, Domains, Practices D: Process, Practices, Metrics, Project, Domains - ✔✔D: Process, Practices, Metrics, Project, Domains What is provided in SCOR process framework A: A must-have list of metrics B: A must-have list of practices C: A must-have list of skills D: None of above all - ✔✔D: None of above all You normally check one batch in a thousand for hazardous materials prior to final packaging as this task is the responsibility of one suppliers. Due to an audit failure, you must now check 100% of all batches prior to packaging. Which SCOR process documents the new inspection process? A) sE B) sE C) sE D) sE4 - ✔✔A) sE Is Value-at-Risk is part of the cost measured by Total Cost to Serve? - ✔✔No, Agility According to SCOR, the flows required in a Geographic diagram (Geo Map) are considered which of the following? A. Material, Information and Financial flows B. Material flows
C. Financial flows D. Material, Information flows - ✔✔D. Material, Information flows The value of benchmarking is the step of: A. Finding a sponsor B. Collecting the data C. Calculating Parity/Advantage/Superior D. Analyzing the results/gaps - ✔✔C. Calculating Parity/Advantage/Superior The highest goal bracket in SCOR is: A. Top 10 percentile B. Best-in-Class C. Parity D. One's best competitor - ✔✔A. Top 10 percentile SCOR defines supply chain as a collection of : A. Functions B. Organizations C. People D. Processes - ✔✔D. Processes SCOR only applies to: A. Discrete manufacturing businesses B. Non-manufacturing businesses C. Retail businesses D. SCOR applies to all businesses - ✔✔D. SCOR applies to all businesses A process framework integrates:
