ServiceNow CSA Exam prep "Data
Schema"
What is the ServiceNow infrastructure? -
Data in ServiceNow is stored and managed according to a database structure that
administrators can view and configure:
Tables -
are a data structure or database component, which contain records
Records -
are the data stored on tables, which contain fields.
Lists and forms -
provide a friendly user interface (UI) for managing the data in records and fields.
Dictionary -
defines every table and field in the system. Table records are identified as a Collection type.
Tables -
contains a record for each table in the database. Custom tables can be created when the New
button is created.
Tables & Columns -
lists existing tables in the database. Selecting a table name displays its contents.
The System Dictionary -
contains the definition for each and every table and field in the database.
To access the system dictionary to modify table and field attributes. -
Navigate to System Definition > Dictionary
Each record corresponds to -
a row in a table.
Each field on a record corresponds to -
a column on that table.
Applications use -
tables and records to manage data and processes.
Records -
Are identified by a 32-character, globally unique ID, called a sys_id.
Record numbers are automatically incremented, and -
