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ServiceNow CSA Exam Study Prep, Exams of Business Economics

Northwestern Business CollegeBusiness Economics

Information related to ServiceNow CSA Exam Study Prep. It covers topics such as the primary way to interact with the application and data in a ServiceNow instance, roles, groups, cloud computing model, workflow types, screen elements of the Now Platform user interface, report designer, schema map, tables, and event registry.

Typology: Exams

2023/2024

Available from 10/24/2023

DrShirleyAurora
DrShirleyAurora 🇺🇸

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ServiceNow CSA Exam Study Prep
Which of the following is the primary way to interact with the application and data in a
ServiceNow instance? -
          Answer: Now Platform UI
A role is a: -
          collection of permissions
A group is a: -
          set of users who share a common purpose
The Now Platform is an example of which cloud computing model? -
          Application Platform-as-a-Service (aPaas)
Which of the following workflow types does the Now Platform provide? Select 3 Answers from
the below options. -
          Employee, Customer, and Information Technology (IT)
The three main screen elements of the Now Platform user interface are the... -
          Banner frame, Application Navigator, and Content frame.
Sort reports by -
          *Colum heading
Find reports quickly by -
          Sorting list column headers, such as:
*report Type
*report Title
*report Table
*Enter search text in Search field
To View of run Report -
          Select the report Title to open the report in the Report Designer and automatically run it
The 4 tabs in the Report Designer are: -
          *Data
*Type
*Configure
*Style
Function of the DATA tab in the Report Designer is: -
          Enter a Report name, Source type, and a Table or Data source
Function of the TYPE tab in the Report Designer is: -
          Select the report visualization format such as Pie or Bar Chart, etc.
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ServiceNow CSA Exam Study Prep

Which of the following is the primary way to interact with the application and data in a ServiceNow instance? - Answer: Now Platform UI A role is a: - collection of permissions A group is a: - set of users who share a common purpose The Now Platform is an example of which cloud computing model? - Application Platform-as-a-Service (aPaas) Which of the following workflow types does the Now Platform provide? Select 3 Answers from the below options. - Employee, Customer, and Information Technology (IT) The three main screen elements of the Now Platform user interface are the... - Banner frame, Application Navigator, and Content frame. Sort reports by - *Colum heading Find reports quickly by - Sorting list column headers, such as: *report Type *report Title *report Table *Enter search text in Search field To View of run Report - Select the report Title to open the report in the Report Designer and automatically run it The 4 tabs in the Report Designer are: - *Data *Type *Configure *Style Function of the DATA tab in the Report Designer is: - Enter a Report name, Source type, and a Table or Data source Function of the TYPE tab in the Report Designer is: - Select the report visualization format such as Pie or Bar Chart, etc.

Function of the CONFIGURE tab in the Report Designer is: - Define the report grouping Function of the STYLE tab in the Report Designer is: - Choose colors, title, and chart properties Blue-colored bar in the Schema Map indicates: - The blue color extends the reference Table Orange-colored bar in the Schema Map indicates: - The orange color references the selected Table Red-colored bar in the Schema Map indicates: - The red-colored bar is reference by the selected Table The selected table in the Schema Map is highlighted in what color? - Yellow Pointing to a connector line within the Schema Map does what? - Displays the details of the relationship between the two tables. What role is required to create a table? - Admin role Tables: - *Are a data structure or database component, which contain records. *Are a collection of records in the database into which information can be entered. Where would you navigate to create a Table? - System Definition>Tables>Click New How do you know if a Table is custom? - Custom tables always begin with u_ or x_ When can you not delete a table? - *When it is a base Table *When it has associated tables extended from it. How to delete a custom Table - Sytem Definition>Tables>Click Delete All Records(You should delete all records first)>Click Delete>Click OK Event Registry - Lists the events the system recognizes.

What do field types do? - Define how a field is interacted with through the interface, as well as, the type and format of data it can store Field Attributes - Every field has 3 key attributes:

  1. Field Label
  2. Field Name
  3. Value Field Label - A user-friendly term for the field Field Name - A unique term for the field. Note* A Field Name does NOT always match the Field Label. Reference field - Stores a unique system identifier (known as the sys_id) of a record on another table which is what establishes the reference relationship. What happens when you define a Reference field? - The Platform creates a relationship between the two tables. How are Reference fields identified? - With the Reference Lookup icon (The magnifying glass)