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SMART SERVE EXAM | 2025 /20 26 CURRENTLY
TESTING ACCUTARE REAL EXAM QUESTIONS
WIT DETAILED ANSWERS GRADED A+
What does the first letter before the driver's license number represent? - โโโ Correct Answer > the first letter of the driver's last name the only person permitted to sell alcohol at a tailgate event is - โโโ Correct Answer > the permit holder What % of alcohol content is eliminated through a person's breath, sweat, and urine? - โโโ Correct Answer > 10% T/F permit holders for tailgate events can sell and serve homemade alcohol and/or alcohol made at a brew or fermented on premise facility - โโโ Correct Answer > false What do the 9th and 10th numbers on a licence number represent? - โโโ Correct Answer > the last two numbers of the person's year of birth What do the last two numbers on a driver's licence represent? - โโโ Correct Answer > day of birth
Alcohol is metabolized than it is absorbed - โโโ Correct Answer > more slowly What % of alcohol content is eliminated from the bloodstream - โโโ Correct Answer > 90% At what rate is alcohol eliminated from the body - โโโ Correct Answer > one drink per hour two main factors that affect BAC levels - โโโ Correct Answer > # of drinks; how quickly drinks are consumed T/F: BAC continues to rise after a person's stopped drinking - โโโ Correct Answer > True most important factor impacting BAC - โโโ Correct Answer > time how much can alcohol elimination rate vary based on a person's sex and weight? - โโโ Correct Answer > 0.01 - 0.025 mg/ml/hr three general classes of alcohol - โโโ Correct Answer > beer, wine, spirits standard drink of beer - โโโ Correct Answer > 12 oz, 5% alcohol
as people age, their ability to metabolize alcohol - โโโ Correct Answer > decreases an older person will have a BAC than a younger person - โโโ Correct Answer > higher females will have a BAC than males - โโโ Correct Answer > higher eating foods that are high in fat and protein will make alcohol take time for BAC levels to rise. - โโโ Correct Answer > more carbonated drinks allow alcohol to enter into the bloodstream than normal
- โโโ Correct Answer > faster under most social drinking conditions, drinks are consumed every minutes in a 1-2 hour period - โโโ Correct Answer > 20 people involved in social activities will often drink and - โโโ Correct Answer > less; slower T/F a greater tolerance to alcohol lowers a person's BAC - โโโ Correct Answer > false when was prohibition lifted in Canada? - โโโ Correct Answer > 1927
What is required by any business wishing to sell or serve alcohol? - โโโ Correct Answer > Liquor Sales Licence Where are special occasion permits required for the service of alcohol? - โโโ Correct Answer > At an event in any location other than a licensed establishment, a private place, or a residence Endorsements are to a liquor sales licence - โโโ Correct Answer > additions allow licensed establishments to sell and serve alcohol under specific circumstances. - โโโ Correct Answer > endorsements AGCO stands for... - โโโ Correct Answer > Alcohol and Gaming Commission of Ontario permissible hours for the sale and service of alcohol in a licensed establishment - โโโ Correct Answer > mon-sun, 9 am - 2 am new years eve, 9 am - 3 pm daylights savings rules (fall) - โโโ Correct Answer > turn the clock back from 2 am to 1 am
seven types of endorsements - โโโ Correct Answer > brew pub; wine pub; caterer's; room service; mini-bar; golf course; bring your own wine (BYOW); brew pub and wine pub licensees can offer their beer/wine for takeout only if it's
- โโโ Correct Answer > with food 3 rules for caterer's endorsement - โโโ Correct Answer > - event must be sponsored by someone other than licence holder
- the licensee's employees are the only ones allowed to sell and serve alcohol
- any unserved alcohol must be returned back to the caterer's licensed premises. mini bars must include - โโโ Correct Answer > non-alcoholic beverages golf course endorsement allows - โโโ Correct Answer > the licensee to sell and serve alcohol for consumption on the playing area of a golf course 3 rules for golf course endorsements: - โโโ Correct Answer > - alcohol may be sold and served from a mobile vending cart
- customers cannot have alcohol outside of licensed areas (i.e. parking lots, public walkways, roadways)
- while customers can have open alcohol in a golf cart, they cannot hold or drink it while driving the cart 3 rules for BYOW - โโโ Correct Answer > - the bottle must be sealed and unopened when it is brought into the establishment
- the bottle must be opened by an employee of the establishment
- a customer can take home any unopened or unfinished wine, provided it has been securely closed by the licensee. take home the rest - โโโ Correct Answer > all liquor sales licensees have the option to reseal a partially consumed bottle of commercially-made wine for patrons to take home T/F a customer can take home an unopened bottle of wine when it's ordered with food for takeout - โโโ Correct Answer > True T/F: Smart Serve certification is required under an SOP - โโโ Correct Answer > false, though it is strongly recommended two types of permits - โโโ Correct Answer > "no sale"; "sale" a "no sale" permit is required when... - โโโ Correct Answer > An event is held in a location other than a private place or residence, alcohol is served free of charge
T/F at tailgating events, attendees must be permitted to bring their own alcohol - โโโ Correct Answer > true The minimum age for someone to sell, serve, handle, or deliver alcohol in Ontario
- โโโ Correct Answer > 18 Who issues licenses for the sale, service, and delivery of alcohol? - โโโ Correct Answer > AGCO Legislation that outlines the laws and regulations affecting the sale, service, and delivery of alcohol in Ontario - โโโ Correct Answer > The Liquor Licence and Control Act, 2019 (LLCA) T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a customer - โโโ Correct Answer > True Since alcohol is a , it the central nervous system and impacts how a person thinks, acts, and moves - โโโ Correct Answer > depressant; slows the amount of alcohol in the bloodstream - โโโ Correct Answer > blood alcohol concentration (BAC) T/F attendees at tailgate events can bring and consume homemade alcohol and/or alcohol made at a brew or on premise facility - โโโ Correct Answer > true
what is the time range that permits the sale/serving/consumption of alcohol at tailgate events? - โโโ Correct Answer > 9 am - 2 am, mon-sun 9 am - 3 am, new years eve 3 places where alcohol can be sold in a retail environment - โโโ Correct Answer
grocery stores manufacturers' on and off sites farmers' markets what types of liquor can be sold in grocery stores? - โโโ Correct Answer > beer, cider, and wine what types of liquor can be sold by manufacturers' on and off sites - โโโ Correct Answer > wine, beer, cider wine sold at farmers' markets must be - โโโ Correct Answer > 100% Ontario wine cider sold at farmers' markets must be - โโโ Correct Answer > made from 100% Ontario apples
a licensed store must display beer and cider - โโโ Correct Answer > together T/F a licensed store can display beer and wine together - โโโ Correct Answer > false; they must be displayed separately a proportion of the containers of beer, wine, or cider on display at a licensed store must be produced by breweries, cideries, and wineries - โโโ Correct Answer > small T/F: on manufacturer's on-site retail stores, customers cannot carry a sample/consume it in an area other than the sampling area - โโโ Correct Answer > false T/F: samples cannot be sold at a profit - โโโ Correct Answer > true 2 ways liquor can be delivered - โโโ Correct Answer > 1. Licensed Liquor Delivery Services
- Liquor Sales Licensees selling liquor with food for takeout or delivery T/F: all types of liquor that is securely closed can be sold for takeout/delivery with food - โโโ Correct Answer > true
T/F: there is no limit on the amount of liquor that can be sold for takeout/delivery
- โโโ Correct Answer > true T/F licensees are required to charge for delivery - โโโ Correct Answer > false; they can though if they choose During what times are the sale and delivery of liquor with food allowed? - โโโ Correct Answer > between 9 am - 11 pm T/F: You can deliver to the person who did not pay for the alcohol, so long at they are at the delivery address and at least 19 - โโโ Correct Answer > true 8 pieces of information to record for delivery/takeout of alcohol - โโโ Correct Answer > 1. name and address of the licensee
- name and address of the purchaser
- delivery address
- kinds and quantities of liquor delivered
- date the order is placed 6 date of delivery
your record of a situation that has occurred within your establishment and how it was handled is called a(n) - โโโ Correct Answer > incident report 8 situations in which you need to write an incident report - โโโ Correct Answer
- minor presents false i.d.
- intoxicated customer is refused service
- customer becomes violent/a fight breaks out
- customer is asked by staff to leave
- transportation is arranged for an intoxicated customer
- an AGCO inspector visits your establishment
- a customer has an accident or becomes ill
- the police are called does the LLCA exclusively prohibit underage persons from entering establishments that serve alcohol? - โโโ Correct Answer > no; however, in some cases, it may be a condition of the licence you have the obligation to remove an individual if you believe that person falls into one of which two categories? - โโโ Correct Answer > person not permitted by law to be on the premises person on the premises for unlawful reasons or is breaking the law on the premises.
4 ways to ensure an intoxicated customer gets home safely - โโโ Correct Answer > call customer a cab send customer home with a sober friend call a family member or friend to pick the customer up call the police if the customer insists on driving 3 consequences of serving underage customers can include - โโโ Correct Answer > - monetary penalties imposed by the AGCO
- charges by the police
- suspension or revocation of liquor licence 9 valid forms of ID - โโโ Correct Answer > Ontario driver's licence Canadian citizen card Canadian armed forces identification card Bring Your Identification (BYID) card Secure Indian Status card Permanent resident card Photo Card (issued under Photo Card Act 2008) Canadian Passport
E: evaluate risk before departure A valid ID is one that is issued by the government and includes a person's and - โโโ Correct Answer > photograph; date of birth a is a document that states an establishment's commitment to safe and responsible alcohol sales and service and outlines processes and procedures for staff to follow - โโโ Correct Answer > house policy T/F: A driver's licence number and date of birth is presented with raised lettering - โโโ Correct Answer > True How long until a G1 licence expires? - โโโ Correct Answer > 5 years from when the written test was take? What is the expiry date for a driver's licence, excluding G1 licences? - โโโ Correct Answer > the person's birth date Driver's licences issued to individuals aged 16 to 18 will have what? - โโโ Correct Answer > an "age 19" banner followed by the exact date the cardholder turns 19. What does the back of a driver's licence include? - โโโ Correct Answer > machine readable barcode; trillium logo.
SIMPLE approach for retail sales - โโโ Correct Answer > S: check for SIGNS of intoxication I: make sure that a customer's ID is valid M: MONITOR what is going on around you P: PREVENT customers from purchasing alcohol if they are underage or intoxicated L: LET your manager and co-workers know if you have refused a sale E: EVALUATE the best way to respond, informing your manager, co-workers, and the police as required T/F: You shouldn't give someone a drink they didn't order - โโโ Correct Answer
True Can a server use the original screw cap to reseal a bottle of wine so that the customer can take it home under THTR? - โโโ Correct Answer > No, the bottle must be resealed with a natural or synthetic cork, flush with the top of the bottle.
