Download Smart Serve Practice Test | 60 Questions with 100% Correct Answers | Updated & Verified and more Exams Public Health in PDF only on Docsity!
Smart Serve Practice Test | 60 Questions with 100%
Correct Answers | Updated & Verified
True or False The Government of Canada issues licences for the sale and service of alcohol in Ontario - ✔✔ False, The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence. True or False The minimum age for someone to serve or sell alcohol in Ontario is 18. - ✔✔ True The minimum age for someone to serve or sell alcohol in Ontario is 18. He or she must also be Smart Serve certified. True or False You could be held civilly and/or criminally liable if you serve too much alcohol to a customer. - ✔✔ True, The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the point of intoxication. Not complying with the laws and regulations, could result in you being held civilly and/or criminally liable. True or False After an intoxicated customer has left your establishment, you are no longer liable for him or her. - ✔✔ False, Your liability does not end when the customer leaves. If you have served a customer to the point of intoxication, you are liable for them until they are sober again.
True of False Drinking coffee will help a person who is intoxicated sober up faster. - ✔✔ False, Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by the body and moves into the bloodstream, only time will help. True of False An 8 ounce glass of beer is equal to an 8 ounce glass of wine. - ✔✔ False, There are big differences in the alcohol content found in beer, wine, and spirits. This program will introduce a benchmark called a "Standard Drink" to help you estimate the amount of alcohol each customer has consumed. True or False You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - ✔✔ True, It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage person. True or False A customer can show identification without a photo to prove they are age 19 or older. - ✔✔ False, A valid I.D. is one that is issued by the government and must include a person's photograph and date of birth. True or False
5 ounces (142 mL) with 12% alcohol is one Standard Drink of: Beer, Wine or Spirits - ✔✔ Wine, One Standard Drink of WINE is 5 ounces (142 mL) with 12% alcohol. 12 ounces (341 mL) with 5% alcohol is one Standard Drink of: Beer, Wine or Spirits? - ✔✔ Beer, One Standard Drink of BEER is 12 ounces (341 mL) with 5% alcohol. What is the formula for calculating a Standard Drink? 10 / alcohol % = amount (in ounces) 25 / alcohol % = amount (in ounces) 60 / alcohol % = amount (in ounces) - ✔✔ The formula for calculating a Standard Drink is: 60 ÷ alcohol percentage = amount (in ounces). How many Standard Drinks are there in 3 ounces of spirits with 40% alcohol? 1 Standard drink 2 standard drinks 3 standard drinks - ✔✔ A drink that contains 3 ounces of spirits with 40% alcohol equals 2 Standard Drinks (3 ounces ÷ 1.5 ounces = 2 Standard Drinks). True or False An older person who drinks the same amount of alcohol as a younger person will likely have a higher BAC level. - ✔✔ As people age, their ability to metabolize alcohol decreases. True or False
Eating foods that are high in fat and protein before or while drinking, will help to slow down alcohol absorption. - ✔✔ True, Food absorbs alcohol, keeping it in the stomach longer which slows down the rate at which it is absorbed into the bloodstream. True or False People with more body fat tend to have a higher BAC than more muscular people of the same weight. - ✔✔ True, Alcohol is not absorbed into fatty tissue and therefore is more concentrated in a smaller body mass. True or False Mixing a Caffeinated Energy Drink with alcohol increases the potential of your customer not realizing they are becoming intoxicated. - ✔✔ True, Caffeine is a stimulant that can mask the effects of alcohol. This means people may continue drinking, not realizing how intoxicated they are. True or False When served the same amount of alcohol in the same amount of time, a 120 pound person and a 160 pound person will both have the same BAC level. - ✔✔ False, The smaller person will have a higher BAC level because alcohol is concentrated in a smaller body mass. True or False Carbonated drinks allow alcohol to enter into the bloodstream faster than normal. - ✔✔ True, Carbonation builds up the pressure in the stomach, forcing alcohol into the stomach lining. From there, alcohol can quickly pass into the bloodstream. True or False
Liquor Sales Licences are issued by the government of Canada. - ✔✔ False, Liquor Sales Licences are issued by the Alcohol and Gaming Commission of Ontario (AGCO). The AGCO can also suspend or revoke a liquor sales licence. True or False You can display either a Sandy's Law sign or a Liquor Sales Licence in a licensed establishment. - ✔✔ False, Both a Sandy's Law sign and the Liquor Sales Licence must be visible to customers in a licensed establishment. True or False In a licensed establishment, you can only sell and serve alcohol to customers between the hours of 9:00 a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on New Year's Eve (December 31st). - ✔✔ True, Alcohol can only be sold or served between the hours of 9: a.m. to 2:00 a.m., Monday to Sunday and 9:00 a.m. to 3:00 a.m. on New Year's Eve. True or False You can substitute one type of alcohol for another without telling the customer. - ✔✔ False, You must never substitute one type of alcohol for another without the customer's consent. True or False You can serve a drink at 2:05 a.m., as long as the order was placed before 2:00 a.m. - ✔✔ False, Orders for alcohol must be served before the stop-service time. True or False
All signs of alcohol must be cleared within 60 minutes of the stop-service time. - ✔✔ False, All alcohol and its containers must be cleared within 45 minutes after the stop-service time indicated on the Liquor Sales Licence. Yes or No When a golfer goes to the parking lot to get something she forgot in her car, can she carry an open alcoholic beverage? - ✔✔ No, Customers are not permitted to have open alcohol outside of the licensed areas which include: parking lots, public walkways, or roadways. Yes or No Can a server use the original screw cap to reseal a bottle of wine so that the customer can take it home under THTR? - ✔✔ No, The bottle must be resealed with a natural or synthetic cork, flush with the top of the bottle. Yes or No Does a mini-bar have to include non-alcoholic beverages? - ✔✔ Yes, A mini-bar must include non-alcoholic beverages. Yes or No Can a restaurant serve a bottle of home-made wine brought in by a customer? - ✔✔ No, A BYOW endorsement allows the licensee to serve only commercially-made wine brought in by a customer. Yes or No
Authorized stores must display a Sandy's Law poster. - ✔✔ True, Every authorized operator selling alcohol must display a sign warning women that drinking alcohol during pregnancy can cause Fetal Alcohol Spectrum Disorder (FASD). True or False Grocery store customers are allowed to carry and consume samples anywhere within the store shopping area. - ✔✔ False, Grocery store customers must consume the sample in the area where the alcohol sample was provided. However, manufacturer's on-site retail store customers may carry a sample and consume it anywhere within the store shopping area. True or False Stores must provide access to police and AGCO compliance officials to inspect the store. - ✔✔ True, Authorized stores must provide full access to police and AGCO compliance officials to inspect the store at any time. True or False If having a busy night, restaurants can choose to not keep records of liquor sold for takeout or delivery. - ✔✔ False, The licensee must keep records of liquor that was sold for takeout and delivery. These records must be kept for one year. Who could potentially be held liable for damages or injuries when a customer is served to the point of intoxication? The Manager The licensee The server - ✔✔ All responses are correct. All of these individuals could potentially be held liable for injuries or damages when a customer is served to the point of intoxication.
Yes or No Jane, a server, is relieved that Mr. Gordon has headed home. He was slurring his words and starting to get loud, so she had the doorman put Mr. Gordon in a cab. Does Jane's responsibility for Mr. Gordon end with sending him home in a cab? - ✔✔ No. Mr. Gordon is the responsibility of Jane and her establishment until he is sober. Yes or No Daniel is tending bar at the Legion Hall for a family reunion of about 50 people. There is no table service and all alcohol must be purchased at the bar. Can Daniel be held responsible for monitoring the alcohol consumption of all 50 guests? - ✔✔ Yes. Daniel is responsible for looking out for the safety and sobriety of all guests attending the family reunion. True or False Under the LLA, you have the obligation to remove an individual from the licensed establishment if you reasonably believe the person is not permitted by law to be on the premises. - ✔✔ True, Persons not permitted by law to be on the premises must be removed. True or False Under the LLA, you have the obligation to remove an individual from the licensed establishment if you reasonably believe the person is on the premises for an unlawful reason or is breaking the law on the premises. - ✔✔ True, Persons on the premises for unlawful reasons or breaking the law on the premises must be removed. True or False
