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SNCO ( Test 2 ) 1 - 7 Books Questions
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CMSgt Tate calls MSgt Briggs into her office and notifies her that she has been tasked to depart for her third deployment. MSgt Briggs immediately thinks of her two children ages three and eight; obviously she will miss them deeply. Although her husband will take care of them in her absence she begins to wonder how much longer she can continue to deploy this way. Nonetheless, MSgt Briggs is aware of the importance of her leadership role and informs the Chief she will proudly answer her call to duty. MSgt Briggs actions BEST illustrate the core value of __________ and its impact on mission effectiveness. a. Service Before Self b. Excellence in All We Do c. Integrity First - ✔✔a. CORRECT: According to the Profession of Arms chapter, the Air Force Core Values of Service Before Self tells us that professional duties take precedence over personal desires. Which of the following BEST identifies Professional Methods? Professional Methods... a. involve the actual application of professional knowledge and theory b. encompass a combination of emotional, moral, and intellectual qualities c. include both tangible and intangible measurements of performance - ✔✔a. CORRECT: According to the Profession of Arms chapter, professional methods involve the actual application of professional knowledge and theory to any given situation. MSgt Smith is two classes shy of completing his Community College of the Air Force Degree.
Uncertain about his future in the Air Force he decides to make completion a priority for the upcoming year. He also decides to seek out other opportunities that will help increase his management skills. Looking back he wishes he would have been motived to do so earlier in his career. MSgt Smith actions BEST illustrate ___________. a. Developing Others b. Self-Development c. Direction, Discipline and Recognition - ✔✔b. CORRECT: According to the Profession of Arms chapter, self-development is the disciplined will to leverage learning opportunities that increase or improve your knowledge, skills and attitudes.
- A1C Rico has really been working hard over the last quarter. In fact, he has come to work early to complete assignments which helped the unit mission success rate stay above average. A1C Rico's efforts haven't gone unnoticed. To keep him motivated and hoping to increase the initiative of other unit members, MSgt Smith submits A1C Rico for Airman of the Quarter. MSgt Smith's actions BEST illustrate his understanding of ________ and its impact on subordinate effectiveness. a. Self-Development b. Developing Others c. Direction, Discipline and Recognition - ✔✔c. CORRECT: According to the Profession of Arms chapter, DDR is critical to your early development and helps maintain a high degree of professionalism throughout your career.
- SSgt Blount, a heavy equipment trainer, will be separating from the Air Force in six months. He's very excited about getting out and starting a new career. MSgt Kersey calls SSgt Blount into his office and informs him that he'll continue to train the new arrivals until his separation date. Upset SSgt Blount says, "This is unfair and will take up too much of my time."
teh face of stressors and changing demands. c. Fitness categories designed keep service members resilient in an environment of sustained deployments and combat operations. d. Positive behaviors that are essential to developing a healthy sense of self and the ability to effectively interact with others. e. The state in which the individual, family, and organizaiton can sustain optimal well-being and performance under all conditions. - ✔✔e. The state in which the individual, family, and organizaiton can sustain optimal well-being and performance under all conditions. Comprehensive Airman Fitness a. A holistic approach to developing overarching Airman fitness and resilience. b. The ability to withstand, recover and/or grow in teh face of stressors and changing demands. c. Fitness categories designed keep service members resilient in an environment of sustained deployments and combat operations. d. Positive behaviors that are essential to developing a healthy sense of self and the ability to effectively interact with others. e. The state in which the individual, family, and organizaiton can sustain optimal well-being and performance under all conditions. - ✔✔a. A holistic approach to developing overarching
Airman fitness and resilience. Resilience a. A holistic approach to developing overarching Airman fitness and resilience. b. The ability to withstand, recover and/or grow in teh face of stressors and changing demands. c. Fitness categories designed keep service members resilient in an environment of sustained deployments and combat operations. d. Positive behaviors that are essential to developing a healthy sense of self and the ability to effectively interact with others. e. The state in which the individual, family, and organizaiton can sustain optimal well-being and performance under all conditions. - ✔✔b. The ability to withstand, recover and/or grow in teh face of stressors and changing demands 5 Cs a. A holistic approach to developing overarching Airman fitness and resilience. b. The ability to withstand, recover and/or grow in teh face of stressors and changing demands. c. Fitness categories designed keep service members resilient in an environment of sustained deployments and combat operations. d. Positive behaviors that are essential to developing
you help him out as the sponsor for this unit." SMSgt Downing's comments BEST identify the ______________________ tenet of mental fitness. a. awareness b. adaptability c. decision making d. positive thinking - ✔✔b. CORRECT. The adaptability tenet of mental fitness is the ability to adapt to changes associated with military life, including flexible roles within the family. This is evident in SMSgt Downing's statement when he says "number of deployments he's had lately" (changes associated with military life), and "caused a lot of stress on him and his family if they haven't been prepared for the changes" (including flexible roles within the family). SMSgt Bloom explains to his team, "We've all been under a lot of stress. Since we have some time before our next deployment, we should consider getting involved in activities that help us wind down between these difficult times." SMSgt Bloom's comments BEST identify the ______________________ tenet of physical fitness. a. endurance b. recovery c. strength - ✔✔b. CORRECT. The recovery tenet of physical fitness includes the practices you engage in that help to restore energy to your body and counterbalance stress that could result in adverse moods and/or deteriorating performance. The recovery tenet is evident when SMSgt Bloom says, "We should consider getting involved in activities that help us wind down during these difficult times."
- SMSgt Casey says to his flight, "We've been under a lot of stress for the inspection and I've seen a lot of bickering during the last few weeks. Sometimes, when you're feeling stressed, you may tend to see only the negative. We need to do better. Let's make sure we answer questions with optimistic, helpful feedback." SMSgt Casey's comments BEST identify the ______________________ tenet of social fitness. a. communication b. connectedness c. social support - ✔✔a. CORRECT. The communication tenet of social fitness is the exchange of thoughts, opinions, or information, including problem-solving and relationship management. It includes responding to others with positive, constructive feedback, even when you're feeling distress, and may tend to see only the negative. SMSgt Casey's comments indicate the communication tenet of social fitness when he says, "Let's make sure we answer questions with optimistic, helpful feedback."
- SMSgt Tutor says to his flight, "I learned from the Senior NCO DL course we all have principles that form the framework for our approaches and how we see life in general. They're a reflection of what's important to us as individuals. These should guide us as we approach our next deployment." SMSgt Tutor's comments BEST identify ______________________ tenet of spiritual fitness. a. the core values b. perseverance c. perspective
as intended, they can help you deal with the tension that might seem to be unbearable." SMSgt Lopez's comments BEST illustrate his understanding of _________ fitness and its impact on mission effectiveness. a. physical b. social c. spiritual - ✔✔c. CORRECT. Organizational and personal core values are a part of spiritual fitness. They are useful when dealing with stressors (tension) that might appear to be insurmountable (unbearable). This is evident in Lopez's comments, "When you embrace our core values as intended, they can be help you deal with the tension that might seem to be unbearable."
- SMSgt Gomez explains to his team, "MSgt Leap was put in the superintendent position because he has a good grasp on acute thinking skills, self-awareness, and he's shown the ability to bounce back from diversity...that's what we need for this position." Because SMSgt Gomez __________ fitness, his actions will MOST likely _________ the mission. a. understands social; enhance b. misunderstands social; hinder c. understands mental; enhance d. misunderstands mental; hinder - ✔✔c. CORRECT. By practicing skills such as critical thinking, self- awareness, and flexibility, you're more likely to strengthen your mental fitness...making it easier for you to adapt your thinking and emotions to deal with stressors in a way that helps you return to your normal state quicker. This is evident in Gomez's comments when he says, "he has a good grasp on acute thinking skills (critical thinking), self-awareness, and he's shown the ability to bounce back from diversity (flexibility)". His actions will most likely enhance the mission.
____________ are the study of what we understand to be good and right behavior and the study of how we judge those behaviors. a. Morals b. Ethics c. Values - ✔✔b. CORRECT: According to the Ethical Leadership chapter, ethics is the study of what we understand to be good and right behavior and the study of how we judge those behaviors. It is a set of standards of conduct that guide decisions and actions based on duties derived from core values. We characterize people as ethical when they act in ways that are consistent with societal moral values. In other words, the ethics of our decisions and actions are defined societally, not individually.
- The Air Force Core Values, Oath of Enlistment, and DOD 5500.7-R assist us in making sound ethical decisions. a. True b. False - ✔✔a. CORRECT: According to the Ethical Leadership chapter, the Air Force Core Values, the Oath of Enlistment, Air Force Instructions, the Uniform Code of Military Justice, DOD 5500.7-R, Joint Ethics Regulation (JER), and AFI 36-2618, Enlisted Force Structure, all assist SNCOs in making sound ethical decisions.
- When diagnosing ethical dilemmas, SNCOs should ________________. a. diagnose only the dilemmas that are present b. consider the second and third order consequences c. reconcile dilemmas using the 5-Step Process - ✔✔b. CORRECT: According to the Ethical Leadership chapter, as a leader you should always attempt
a. use of at least one of Dr. Toner's tests b. the use of at least one of Dr. Toner's supporting principles c. the avoidance of an ethical trap - ✔✔a. CORRECT: MSgt Jameson used two of Toner's six tests, which, according to the Ethical Leadership chapter, "consists of the best and worst outcomes of your decision." Jameson asks Duris if he could accept the best outcome (successful mission) or worst possible outcome (aircraft crashing). Jameson used The Shame Test (... would you be embarrassed, discredited, or humiliated) and The Community Test (... would you want your family, peers, neighbors, or friends to know.)
- Major Erlbaum, Military Justice Officer in Charge, hands MSgt Franklin, Legal Office Superintendent, an Article 15 and says, "Although I've had this for a month, I was finally able to review it for legal sufficiency. Rather than jeopardize our reputation as having the best metrics in the command, it would be easier to enter last Friday's date into the Article 15 database. Franklin answers, "Sir, rather than implement your simple solution, let's discuss how to prevent this situation from happening again." MSgt Franklin's ___________ will MOST likely ________her effectiveness. a. concern for worry over image; hinder b. lack of concern for worry over image; enhance c. drive for success; hinder d. drive for success; enhance - ✔✔b. CORRECT: According to the Ethical Leadership chapter, "Worry over Image is an ethical trap that entails making decisions based on how the decision will impact one's reputation/ standing among peers, subordinates, supervisors, community etc. rather than on military rules, regulations and codes of conduct." Because MSgt Franklin is not concerned about her image, her lack of concern will most likely enhance her effectiveness.
- During a feedback session with MSgt Gray, CMSgt Lovell says, "I don't know how you've done it, but since your arrival, I've noticed your flight members tend to have a sense of enthusiasm, common purpose, and confidence in the future of this organization." Gray responds, "I believe it is the collective actions, decisions, and behaviors of my flight members that are causing a more positive, more ethical climate throughout the organization." Lovell replies, "Well, whatever you think it is, keep it up." MSgt Gray's __________ will MOST likely __________his effectiveness a. failure to understand military ethics; hinder b. understanding of military ethics; enhance c. failure to understand tipping; hinder d. understanding of tipping; enhance - ✔✔d. CORRECT: According to the Ethical Leadership chapter, Tipping is about moving the climate of an organization toward a positive/ethical climate. "The climate of an organization is determined by the collective actions, decisions, and behaviors of its members. As organizations move toward a more positive/ethical climate, a sense of enthusiasm, common purpose, and confidence in the future begins to accelerate the tipping effect. At this point, professional actions, decisions, and behaviors directed toward the achievement of organizational goals and objectives become the norm.
- MSgt Merk was just briefed her unit is adopting a new process for routing helpdesk trouble tickets. She became upset since a great deal of effort was spent getting her new airmen proficient at using the current process. Immediately, she thought about developing plans to address the change, but decided to talk with her mentor, SMSgt Bellard first. He reminded her to be more optimistic about the change, especially when trying to get her people on board. She agreed but also added that she has to be realistic with them about how difficult the change will be. After her discussion with SMSgt Bellard, she decided to talk with her people to find out what concerns they may have about the new
think will work better.
- Which of the following examples BEST identifies the reasons why globalization is a pressure for change? Globalization causes: a. Organizations to try to maintain a competitive advantage by managing and deploying resources; workplace policies and procedures to change based how the organization conducts its activities; changes in leadership philosophies and management styles due to high personnel turnover. b. Changes in policies in programs due to demographic diversity; the requirement for new training programs based on varied religious beliefs and language differences; the development of friction and conflict between demographic groups. c. Increased competition for quality workforces; communication problems due to wider differences in workforce skills, attitudes, and needs; challenges in building cohesion and common purpose because of organizational differences. - ✔✔c. CORRECT. According to the Change Management chapter, increased competition for quality workforces; communication problems due to wider differences in workforce skills, attitudes, and needs; challenges in building cohesion and common purpose because of organizational differences, are representative of pressure to change based on globalization.
- MSgt Nagle is the superintendent of a flight of 50 people. As a result of a newly published Air Force Instruction, she has to implement changes to processes people have been doing for a long time. She knows she's going to face major resistance, so she decides to give a pre-brief to a few selected people instead of telling everyone in the flight all at once. She feels this smaller, well respected group, tends to adapt to change well and seems to have the ability to 'sell' change to more resistant individuals easier. Even though she knows some people will be upset because they didn't hear about the change early, she believes that by targeting and pre-briefing certain individuals first, she can minimize resistance and get the change implemented faster.
MSgt Nagle's decision to target the ____________ will MOST likely _________ her change effort. a. innovators; hinder b. innovators; enhance c. early adopters; hinder d - ✔✔d. CORRECT. MSgt Nagle targets the early adopters. According to the Change Management chapter, they are usually your social and opinion leaders (well respected...have the ability to 'sell' change to more resistance individuals easier). To appeal to this group, you need to provide information about the change (she provides a pre-brief). As a result of her actions, she will most likely enhance her change effort.
- SMSgt Wilson calls SSgt Sanford into her office and says, "I noticed you and your team seem unsure about the new changes we've implemented." Sanford replies, "I know we have to execute the changes. I just think they increase the workload for my team rather than reducing it...I wish we still used the old process." Wilson says, "I understand you and your people aren't comfortable with the changes yet. Let's rally everyone at 07:30 tomorrow morning to discuss it...maybe we can break the implementation up into smaller tasks versus one huge task. Hopefully, that might make things a little easier for everyone". The next day after the morning meeting, Wilson notices Sanford and his team are more comfortable with the idea of the new process. SMSgt Wilson's actions BEST illustrate her understanding of ______ and its impact on subordinate effectiveness. a. Roger's Diffusion of Innovations b. Janssen's Model of Change c. L - ✔✔b. CORRECT. SMSgt Wilson's actions best illustrate her understanding of the phases of Janssen's Model of Change...specifically the Confusion phase. According to the Change Management chapter, the Confusion phase includes indications that your people are starting to accept the change, but are a little scattered or unsure as to what to do next ("seem unsure about the new changes"). They may experience anger due to the loss of
again on Friday and put together a plan. I've already started to think about how I'm going to absorb the cut in our section overall, but we need to look at all programs that could be impacted by the reduction. If you need help between now and then, just let me know." Because MSgt White _____________, his actions will MOST likely ____________ mission effectiveness. a. understands how to minimize resistance; enhance b. misunderstands how to minimize resistance; hinder c. understands pressures for change; enhance d. misunderstands p - ✔✔a. CORRECT. According to the Change Management chapter, MSgt White understands how to minimize resistance. He allows time for the change to sink in (" ...let's take a few days to think about it"), knows why the change is necessary ("...I can gather more information about how the reduction will impact..."), is the change he wants to see ("I've already started to think about how I'm going to absorb the cut..."), and offers to help those struggling with the change ("If you need help...just let me know"). White's actions will most likely enhance mission effectiveness. Demographic Diversity A. Involves the intimate knowledge of, and experience with, foreign languages, cultures, coalition partners, and foreign nationals whom one interacts with. B. Interaction between military service component, occupations, and career fields. C. Differences in styles of work, thinking, learning, and personality. D A composite of personal characteristics,
experiences, and abilities. E. Every Airman is free to practice the religion of their choice or subscribe to no religious belief at all. F. Socially defined personal characteristics like age, race, ethnicity, religion, gender, and geographic origin. - ✔✔F. Socially defined personal characteristics like age, race, ethnicity, religion, gender, and geographic origin. Diversity A. Involves the intimate knowledge of, and experience with, foreign languages, cultures, coalition partners, and foreign nationals whom one interacts with. B. Interaction between military service component, occupations, and career fields. C. Differences in styles of work, thinking, learning, and personality. D A composite of personal characteristics, experiences, and abilities. E. Every Airman is free to practice the religion of their choice or subscribe to no religious belief at all. F. Socially defined personal characteristics like age, race, ethnicity, religion, gender, and geographic origin. - ✔✔D A composite of personal characteristics,
