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SNCOA DLC: Leadership & Management
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MSgt Crawford has been tasked to lead a small team on an upcoming deployment to Senegal. This will be his first time deployed to the region so in preparation he has been studying the cultural environment in an attempt to familiarize himself with the values, beliefs and norms. He is trying to better understand the common way of life of his local counterparts in effort to increase working relations while operating in the area. MSgt Crawford's actions BEST illustrate the ______________ dimension of the POA and its impact on mission effectiveness. a. Physical b. Intellectual c. Moral - ✔✔CORRECT ANSWER: B According to the Profession of Arms chapter, the POA is intellectual because military professionals must be culturally aware; sensitive to differences and the implications those differences have on the operational environment. MSgt Crawford's attempt to familiarize himself with the local environment reflects the Intellectual Dimension of the POA. CMSgt Tate calls MSgt Briggs into her office and notifies her that she has been tasked to depart for her third deployment. MSgt Briggs immediately thinks of her two children ages three and eight; obviously she will miss them deeply. Although her husband will take care of them in her absence she begins to wonder how much longer she can continue to deploy this way. Nonetheless, MSgt Briggs is aware of the importance of her leadership role and informs the Chief she will proudly answer her call to duty. MSgt Briggs actions BEST illustrate the core value of __________. a. Service Before Self b. Excellence in All We Do c. Integrity First - ✔✔CORRECT ANSWER: A According to the Profession of Arms chapter, the Air Force Core Values of Service Before Self tells us that professional duties take precedence over personal desires.
Which of the following BEST identifies Professional Methods? Professional Methods... a. involve the actual application of professional knowledge and theory b. encompass a combination of emotional, moral, and intellectual qualities c. include both tangible and intangible measurements of performance - ✔✔CORRECT ANSWER: A According to the Profession of Arms chapter, professional methods involve the actual application of professional knowledge and theory to any given situation. Professional Methods include: - ✔✔Technical Knowledge Communication Leadership and Management skills Professional Character includes: - ✔✔Attitude Alignment with core values Alignment with AFI 36- 2618 Professional Standards include: - ✔✔Quality and quantity of work Ethical behavior Professional relationships Adherence to and promotion of core values Adherence to and promotion of AFI 36- 2618 MSgt Smith is two classes shy of completing his Community College of the Air Force Degree. Uncertain about his future in the Air Force he decides to make completion a priority for the upcoming year. He also decides to seek out other opportunities that will help increase his management skills. Looking back he wishes he would have been motived to do so earlier in his career. MSgt Smith actions BEST illustrate ___________.
d. misunderstands Professional Standards; hinder - ✔✔CORRECT ANSWER: D SSgt Blount's comments, "This is unfair and will take up too much of my time" reflect a professional standard values conflict. According to the Profession of Arms chapter, a values conflict occurs when personal values conflict with those of the institution. MSgt Smith is overseeing newly assigned members of his unit performing routine vehicle checks. Through observation, he notices that some of the members are not conducting the checks as required. Although his Airmen are working, MSgt Smith can tell they're not sure as to what they should be doing. He decides he needs to conduct on-the-job training to bring his members up to speed. Because MSgt Smith _____________, his actions will MOST likely ____________ mission effectiveness. a. understands DDR; enhance b. misunderstands DDR; hinder c. understands Professional Methods; enhance - ✔✔CORRECT ANSWER: A MSgt Smith decision to conduct on-the-job training represents his understanding of DDR. Direction is critical to early development and helps you learn your job. Comprehensive Fitness Terms _________ is the state in which the individual, family, and organization can sustain optimal well-being and performance under all conditions. - ✔✔Total Force Fitness Comprehensive Fitness Terms _________ is the ability to withstand, recover and/or grow in the face of stressors and changing demands. - ✔✔Resilience Comprehensive Fitness Terms _________ is the state of being happy, healthy, or prosperous. - ✔✔Well-being
Comprehensive Fitness Terms _________ is a state of complete physical, mental, social, and spiritual well-being and not merely the absence of disease or infirmity. - ✔✔Health _________ is responsibility with an audience. That audience includes our families and loved ones. Hold your people _________ and responsible not only for their duties/mission, but also for their families' needs. - ✔✔Accountability; accountable Total Force Fitness Domains _________ is the ability to physically accomplish all aspects of the mission while remaining healthy and uninjured. - ✔✔Physical Fitness Total Force Fitness Domains _________ is the ability to perform mission-specific duties in any environment. - ✔✔Environmental Fitness Total Force Fitness Domains _________ is the ability to meet established standards for medical readiness. - ✔✔Medical & Dental Fitness Total Force Fitness Domains _________ is the ability to recognize and select the requisite nutrition to sustain and optimize physical and cognitive performance and health. - ✔✔Nutritional Fitness Total Force Fitness Domains
Total Force Fitness domain that includes: Access Immunizations Screening Prophylaxis Dental - ✔✔Medical & Dental Fitness Total Force Fitness domain that includes: Service values Positive beliefs Meaning making Ethical leadership Accommodate diversity - ✔✔Spiritual Fitness Total Force Fitness domain that includes: Food quality Nutrition requirements Supplement use Food choices - ✔✔Nutritional Fitness Total Force Fitness domain that includes: Coping Awareness Beliefs/Appraisals Decision making Engagement - ✔✔Psychological Fitness
Total Force Fitness domain that includes: Substance abuse Hygiene Risk mitigation - ✔✔Behavioral Fitness Total Force Fitness domain that includes: Social support Task cohesion Social cohesion Family cohesion - ✔✔Social Fitness Stress Continuum Level Not stress-free, but using good coping skills - ✔✔Ready Zone - Good to Go (Green) Stress Continuum Level Reacting to life's normal stressors - ✔✔Reacting Zone - Temporary, Mild and Reversible (Yellow) Stress Continuum Level Stress injuries damaging the mind, body, or spirit - ✔✔Injured Zone - Non-mission Ready (Orange)
The 5 Cs The way we express ourselves, either verbally or in writing, can have a profound effect on how our message is received and understood. Learning positive and proactive skills increase the chance of effectively connecting with others. Choosing the right method, good word choice, and being an attentive listener increase the likelihood that the intended message will achieve its desired objective. - ✔✔Communicate The 5 Cs _________ positive results and accomplishments show appreciation for those around us. A good leader communicates expectations and provides constructive feedback thus providing an environment for growth and development. Recognition for and celebration of a team's achievements enforces positive behaviors and encourages commitment to the organization, mission and each other. - ✔✔Celebrate Total Force Fitness; CAF; 5 Cs; TFF Domains a. A holistic approach to developing overarching Airman fitness and resilience. b. Fitness categories designed keep service members resilient in an environment of sustained deployments and combat operations. c. Positive behaviors that are essential to developing a healthy sense of self and the ability to effectively interact with others. d. The state in which the individual, family, and organization can sustain optimal well-being and performance under all conditions. - ✔✔D - Total Force Fitness A - Comprehensive Airman Fitness C - 5 Cs B - TFF Domains _________ is broadly defined as the descriptions a person assigns to themselves. These descriptions (labels) can influence one's actual behavior, motivation to initiate/disrupt activities, and feelings about oneself. In other words, your beliefs about yourself can have an impact on your mental fitness. - ✔✔Self- awareness
_________ is the knowledge of what's going on around you...accurately interpreting and attending to appropriate cues in the environment. Being fully aware of the world around you and the people functioning in it is an important part of mental fitness. - ✔✔Situational awareness SMSgt Downing calls TSgt Wilson into her office and says, "Since you're going to be TSgt Carver's sponsor, don't forget the number of deployments he's had lately. This may have caused a lot of stress on him and his family if they haven't been prepared for the changes. Just keep it in mind as you help him out as the sponsor for this unit." SMSgt Downing's comments BEST identify the ______________________ tenet of mental fitness. a. awareness b. adaptability c. decision making d. positive thinking - ✔✔CORRECT ANSWER: B The adaptability tenet of mental fitness is the ability to adapt to changes associated with military life, including flexible roles within the family. This is evident in SMSgt Downing's statement when he says "number of deployments he's had lately" (changes associated with military life), and "caused a lot of stress on him and his family if they haven't been prepared for the changes" (including flexible roles within the family). SMSgt Bloom explains to his team, "We've all been under a lot of stress. Since we have some time before our next deployment, we should consider getting involved in activities that help us wind down between these difficult times." SMSgt Bloom's comments BEST identify the ______________________ tenet of physical fitness. a. endurance b. recovery c. strength - ✔✔CORRECT ANSWER: B The recovery tenet of physical fitness includes the practices you engage in that help to restore energy to your body and counterbalance stress that could result in adverse moods and/or deteriorating
Loses a sense of life's meaning/ purpose Holds very little hope about life/future Freezes when faced with demanding situations Disregards some core values/beliefs - ✔✔Depleted Spiritual Fitness Term Where Someone (Is)... Feels like life has no meaning/purpose Holds no hope about life/future Gives up when faced with demanding situations Abandons all core values/beliefs - ✔✔Drained SMSgt Tutor says to his flight, "I learned from the SNCO DL course we all have principles that form the framework for our approaches and how we see life in general. They're a reflection of what's important to us as individuals. These should guide us as we approach our next deployment." SMSgt Tutor's comments BEST identify ______________________ tenet of spiritual fitness. a. the core values b. perseverance c. perspective d. purpose - ✔✔CORRECT ANSWER: A The core values tenet of spiritual fitness includes organizational values (core values) and also personal values that can help form the framework for our attitudes and how we see/approach life in general. They're a reflection of what's important to us as individuals. SMSgt Tutor's comments indicate the core values tenet of spiritual fitness when he says, "...we all have principles (values) that form the framework for our approaches (attitudes) and how we see life in general. They're a reflection of what's important to us as individuals." SMSgt Mullins calls TSgt Lynn into her office and says, "Being able to evaluate a condition, conclude the desired result, and create a route to get there takes work and good resolution. The ability to do so can enhance your mental fitness." SMSgt Mullin's comments BEST identify the ______________________ tenet of mental fitness.
a. awareness b. adaptability c. decision making d. positive thinking - ✔✔CORRECT ANSWER: C The decision making tenet of mental fitness involves the ability to assess a situation, determine the desired outcome, and chart a path to get there. It takes work and good judgment. This is evident in SMSgt Mullins' statement when he says "Being able to evaluate a condition (assess a situation), conclude the desired result (determine the desired outcome), and create a route (chart a path) to get there takes work and good resolution." SMSgt Gomez explains to his team, "MSgt Leap was put in the superintendent position because he has a good grasp on acute thinking skills, self-awareness, and he's shown the ability to bounce back from diversity...that's what we need for this position." Because SMSgt Gomez __________ fitness, his actions will MOST likely _________ the mission. a. understands social; enhance b. misunderstands social; hinder c. understands mental; enhance d. misunderstands mental; hinder - ✔✔CORRECT ANSWER: C By practicing skills such as critical thinking, self-awareness, and flexibility, you're more likely to strengthen your mental fitness...making it easier for you to adapt your thinking and emotions to deal with stressors in a way that helps you return to your normal state quicker. This is evident in Gomez's comments when he says, "he has a good grasp on acute thinking skills (critical thinking), self-awareness, and he's shown the ability to bounce back from diversity (flexibility)". His actions will most likely enhance the mission. ____________ is the study of what we understand to be good and right behavior and of how we judge those behaviors. It's a set of standards of conduct that guide decisions and actions based on duties derived from core values. - ✔✔Ethics ____________ are the values and expected rules of the profession that are appropriate to actions taken within the military environment. - ✔✔Military Ethics
Ethical Traps ____________ is defined as making decisions based on respect and/or loyalty to an individual, unit, or organization rather than on military rules, regulations, and codes of conduct. - ✔✔Loyalty Syndrome Ethical Traps ____________ entails making decisions based on how they'll impact your reputation or standing among peers, subordinates, supervisors, or community rather than on military rules, regulations, and codes of conduct. - ✔✔Worry Over Image Ethical Traps ____________ occurs when decisions are made based on a "win at all cost" attitude rather than on military rules, regulations, and codes of conduct. - ✔✔Drive For Success Three Os - ✔✔Owing Ordering Oughting Three Os Knowing specifically who and what you ____________. - ✔✔Owe You owe others respect...treating others with dignity and valuing them as individuals. You must always act knowing that all Airmen possess fundamental worth as human beings. You must treat others with the utmost dignity and respect, understanding that our diversity is a great source of strength. Three Os Displaying proper ____________ by having moral structuring and ethical priorities. - ✔✔Order
You are ordered to follow the rules. To serve is to do one's duty, and our duties are most commonly expressed through rules. Duty is the obligation to perform what is required for the mission. While your responsibilities are determined by the law, the Department of Defense, and Air Force instructions, directives, and guidance, our sense of duty is a personal one and bound by the oath of service we took as individuals. Duty sometimes calls for sacrifice in ways no other profession has or will. Airmen who truly embody Service Before Self consistently choose to make necessary sacrifices to accomplish the mission, and in doing so, we honor those who have made the ultimate sacrifice. Three Os Understanding what Airmen should do, or ____________ to do. - ✔✔Ought You ought to exhibit loyalty, both professionally and personally. Loyalty is an internal commitment to the success and preservation of something bigger than us. Our loyalty is to the Nation first, the values and commitments of our Air Force second, and finally to the men and women with whom we serve. Loyalty to our leaders requires us to trust, follow, and execute their decisions, even when we disagree. We offer alternative solutions and innovative ideas most effectively through the chain of command. Ultimately, loyalty is demonstrated by helping each other act with honor. Three Ps - ✔✔Principle Purpose People Three Ps Truth telling and honor - ✔✔Principle Three Ps Mission accomplishment and duty - ✔✔Purpose Three Ps
Five Steps of Ethical Decision Making - ✔✔1. Interpret the situation
- Analyze the situation
- Identify ethical traps
- Consider possible courses of action
- Decide the most ethical course of action Which ethical principle serves as a reminder to SNCOs that we must always put truth and honor first, followed by mission accomplishment and our Airmen? a. The Three Ps b. The Three Rs c. The Three Ds - ✔✔CORRECT ANSWER: A According to the Ethical Leadership chapter, the Three Ps (Principle, Purpose, and People) serve as a reminder to SNCOs that we must always put Principle (truth-telling and honor) first; Purpose (mission accomplishment and duty) second; and People third. However, this does not offer the foundation for the other ethical principles. Dr. Toner's _________________ Test answers the question, "Will the end justify the means?" a. Community b. Situation c. Consequences - ✔✔CORRECT ANSWER: C According to the Ethical Leadership chapter, The Consequences Test answers the question, "Will the end justify the means?" MSgt Jameson observes SSgt Duris performing an inspection on a newly assigned aircraft. The inspection checklist calls for removing and replacing a part after 90 days of use. Jameson approaches Duris and says, "I noticed you did not change that part even though you signed the checklist. True, the aircraft could fly a successful mission, but what if it crashes because of your actions...would you be embarrassed or humiliated? Also, would you be able to explain this to your family or friends?" Duris apologizes for the short-cut and replaces the part.
The scenario BEST illustrates the __________ and its impact on mission effectiveness. a. use of at least one of Dr. Toner's tests b. the use of at least one of Dr. Toner's supporting principles c. the avoidance of an ethical trap - ✔✔CORRECT ANSWER: A MSgt Jameson used two of Toner's six tests, which, according to the Ethical Leadership chapter, "consists of the best and worst outcomes of your decision." Jameson asks Duris if he could accept the best outcome (successful mission) or worst possible outcome (aircraft crashing). Jameson used The Shame Test (... would you be embarrassed, discredited, or humiliated) and The Community Test (... would you want your family, peers, neighbors, or friends to know.) Major Erlbaum, Military Justice Officer in Charge, hands MSgt Franklin, Legal Office Superintendent, an Article 15 and says, "Although I've had this for a month, I was finally able to review it for legal sufficiency. Rather than jeopardize our reputation as having the best metrics in the command, it would be easier to enter last Friday's date into the Article 15 database. Franklin answers, "Sir, rather than implement your simple solution, let's discuss how to prevent this situation from happening again." MSgt Franklin's ___________ will MOST likely ________her effectiveness. a. concern for worry over image; hinder b. lack of concern for worry over image; enhance c. drive for success; hinder d. drive for success; enhance - ✔✔CORRECT ANSWER: B According to the Ethical Leadership chapter, "Worry over Image is an ethical trap that entails making decisions based on how the decision will impact one's reputation/ standing among peers, subordinates, supervisors, community etc. rather than on military rules, regulations and codes of conduct." Because MSgt Franklin is not concerned about her image, her lack of concern will most likely enhance her effectiveness. During a feedback session with MSgt Gray, CMSgt Lovell says, "I don't know how you've done it, but since your arrival, I've noticed your flight members tend to have a sense of enthusiasm, common purpose, and confidence in the future of this organization." Gray responds, "I believe it is the collective actions, decisions, and behaviors of my flight members that are causing a more positive, more ethical climate throughout the organization." Lovell replies, "Well, whatever you think it is, keep it up."
