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SOCIAL WORK 110 EXAM Questions
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What is another main idea SW's understand thoroughly? correct answers - How diversity and difference characterize and shape human experience which are critical to the formation of identity. Council on Social Work Education correct answers - BSW and MSW programs are accredited through here if all needed criteria is met. What are the 3 levels of SW Education? correct answers - BSW
- MSW
- MSW with 2 years post-graduate clinical practice What are the 2 Doctoral SW Degrees? correct answers - DSW (Advanced Clinical Practice)
- PhD (More Common; Research-Focused) Which SW job-related services are needing more workers due to expansive growth? correct answers - Health Care
- Substance Abuse NASW (National Association of Social Workers) correct answers - Professional organization formed to support and advocate for social work professionals. From high to low, what are the SW jobs' salary for NASW members with a BSW? correct answers - Hospital SW
- School Social Workers
- NASW
- Public Social Work Positions Besides education, students wanting a BSW are also required to participate in...? correct answers
- Field-Practicum (Working for an Agency/Organization under the supervision of a SW Practitioner) Person-in-Environment Perspective correct answers - SW must pay attention to environment in which people live, and work to change the environment so that it functions more effectively for individuals, families, and communities. General Systems Theory correct answers - Developed by Ludwig von Bertalanffy: Systems within the human being are connected to one another.
SW are most interested in which type of systems? correct answers - Social Systems (Interactions and Interdependence among people that make up society). Ecological Systems Framework correct answers - Builds on the General Systems Theory; Focuses on the Intersection of Client Systems and the larger Environmental Context (People and Environment). Strengths Perspective correct answers - Building on clients' strengths to create positive change (Want to divert attention away from viewing clients as problems). In a Strengths Perspective, it is known that when people's positive capacities are supported, he or she is more likely what? correct answers - Willing to act on his or her strengths. Community Organizing correct answers - SW bring residents together to work for change in his or her neighborhood. Empowerment correct answers - Guiding principle in SW; helping clients gain power over their lives.
- Psychological State: Sense of competence, control, and entitlement that allows one to pursue concrete activities aimed at becoming powerful. Diversity Perspective correct answers - Emphasizes the incredible diversity of social workers and their clients; must understand cultural differences. Cultural Competence correct answers - Listed in NASW; Refers to behaviors, knowledge, skills, and attitudes that allow SW to respond effectively across cultures. What are the 10 Standards for Cultural Competence? correct answers - Ethics and Values
- Self-Awareness
- Cross-Cultural Knowledge
- Cross-Cultural Skills
- Service Delivery
- Empowerment and Advocacy
- Diverse Workforce
- Professional Education
- Language Diversity
- Cross-Cultural Leadership Though often unrecognized, what in SW is extremely powerful? correct answers - Language (Words, Phrases, Etc.). Human Rights correct answers - Every person is entitled to basic human rights; SW work to decrease oppression.
Social Work Careers: Military Social Work correct answers - Provide mental health services, combat stress & treatment for PTSD, medical social work, substance abuse, and family violence. Social Work Careers: Public Welfare correct answers - Provides assistance to economically deprived individuals and families; must undergo eligibility process before receiving public help. Social Work Careers: Community Organization correct answers - Help communities come together to build on strengths by using the power of numbers to decrease isolation & address community issues.
- Aims to promote change in the system and environments that keep community members from leading full and productive lives. Social Work Careers: Policy Practice correct answers - Involved in advocacy work aimed at influencing policy makers to make changes in social policy; work by conducting research, writing legislation, or lobbying on issues of concern. Social Work Careers: Management/Administration correct answers - Manage social service agencies and organizations responsible for the efficient and effective delivery of social services (Employment and managing aspect). Social Work Careers: Rural Social Work correct answers - Requires comfort with a broad array of practice skills to work in an undesirable area compared to that of Urban Areas. Social Work Careers: International Social Work correct answers - May work with refugee resettlement and immigrants
- Educate social workers worldwide The 12 Characteristics Needed to be a Social Worker? correct answers - Commitment to Self- Awareness (Know Self Before Others)
- Trust in People (Self-Determination: Believing that people know what is best for them and should determine own path)
- Positive Outlook
- Respect for Diversity
- Creativity
- Open Mind
- Empathy
- Compassion
- Flexibility (Willingness to Receive Feedback and Willingness to Make Changes)
- Curiosity and Openness to Lifelong Learning
- Patience
- Healthy Skepticism ("WHY?") Change Agent correct answers - Social Worker or other helping professional or a group of helpers with the purpose to facilitate improvement.
Social Welfare System correct answers - Collection of programs, resources, & services available to help people. Social Welfare Network correct answers - Made up of a variety of organizations and agencies, as well as different levels of government. Who, though not under supervision by the government, often work hand-in-hand with them? correct answers - Private Agencies. In what 2 ways does the Social Welfare System help support people? correct answers - Preventively (Before a Problem Arises)
- Responsively (Problem Already Present) Institutional correct answers - Social Welfare services in place to prevent problems; proactive & provide benefits/services to people before problems occur. What are examples of Institutional Social Welfare Services? correct answers - Social Security (Provides Minimum Income for Individuals post retirement to avoid Poverty)
- Tax Benefits
- Public Education Residual correct answers - Services that come into play only after there is an identified problem; reactive response. What are examples of Residual Social Welfare Services? correct answers - Majority of Social Welfare Services
- Cash Assistance
- Available only when other resources lack and a documental need exists Preventive Institutional Services correct answers - Cover Everybody (Whether there is a problem or not); INSURANCE. Cash Assistance correct answers - Provision of resources through financial transfers; transfer of money from government to a person in-need. In-kind Benefits correct answers - Aid in the form of tangible items; Housing Assistance, Medical Assistance, and Food Stamps. Entitlements correct answers - Can be delivered as cash assistance or in-kind benefits; people are guaranteed help if they meet certain criteria (Social Security). Public Assistance Programs correct answers - Designed to alleviate poverty (MUST be poor to qualify for benefits); TANF, Medicaid, SNAP, and Public Housing.
Ehrenreich correct answers - Human Behavior is governed by both the individual and social contributions (Emphasizes "micro" and "macro" interventions). What is the debate between SW and Religious Values? correct answers - Social Welfare and Social Work Profession are laced with values that stem from religious beliefs/organizations.
- Others argue that Government (SW) and Religion must be separated. Should we Change the PERSON or the SYSTEM? correct answers - BOTH. What is the Balance between Impartial Professional & Advocate? correct answers - Knowing when to speak up & advocate on behalf of clients & when it is best to let them step forward and find own voices. How does SW tie with helping people one knows and doesn't know? correct answers - Social Programs are bureaucratic and impersonal (General Public doesn't know who receives what from which service); familiarity and personal connections make one more inclined to help. What is more common than cancer, diabetes, or heart disease? correct answers - Mental Illnesses. What is the ratio for U.S. Adults in the U.S. suffering from a Mental Illness? correct answers - 1 in 4. Clinical Social Workers correct answers - Primary focus on the mental, emotional, and behavioral well-being of individuals, couples, families, & groups; First to diagnose & treat mental disorders. Evidence-Based Practice correct answers - Process used to choose and evaluate the most effective treatment available (Mental Health Illnesses). Mental Health correct answers - Successful performance of mental function, resulting in productive activities, fulfilling relationships, & ability to adapt/change w/ adversity. Mental Health Illness correct answers - Refers collectively to all diagnosable mental disorders. Mental Disorders correct answers - Health conditions characterized by alterations in thinking, mood, or behavior associated w/ distress or impaired functioning. Biopsychosocial Perspective correct answers - Focuses on a person's social environment, medical history, past experiences, psychological variables, & genetic factors needed to diagnose and treat mental disorders. What 5 Social Factors are important variables in diagnosing/treating mental disorders? correct answers - Gender
- Culture
- Race
- Poverty
- Age
What mental disorders are most common in both men and women? correct answers - Men: Substance Abuse & Antisocial Personality Disorder
- Women: Depression & Anxiety Mental Health Care System correct answers - Private and Public Mental Health Services ran by a variety of Professionals. What are the 5 major movements in Mental Health? correct answers - Moral Treatment
- Mental Hygiene
- Community Health
- Legal Advocacy
- Consumer Psychotropic Drugs correct answers - "Antipsychotics;" Chemicals used to treat mental disorders. What law encouraged deinstitutionalization and was passed in 1963? correct answers - Community Mental Health Centers Act. Deinstitutionalization correct answers - The shift in the location of psychiatric care from impatient facilities, particularly public mental hospitals, to the community. Consumer correct answers - Person who has received or is currently receiving services for a psychiatric condition. Recovery Movement correct answers - Most recent attempt to improve mental health care; Strengths-based approach to working with people with mental illnesses. Recovery Approach correct answers - Journey of healing and transformation enabling a person with mental illnesses to live a meaningful life and strive to achieve full potential. What is the current Mental Health Service System like? correct answers - Loose network of services ranging from highly structured inpatient psychiatric units to informal support groups. Why is the mental health service system considered "De Facto?" correct answers - Loosely coordinated set of public: Government Funded or Operated Private Services). What are the 4 segments within the De Facto system? correct answers - Speciality Mental Health Services (SW)
- General Medical/Primary Care Services (Doctors)
- Human Services (Social Services)
- Voluntary Support Network Services (Self-Help Groups) Managed Care correct answers - Health Insurance plans often give oversight of mental health services to companies with expertise in behavioral health; Goal is to reduce costs).
E-Therapy correct answers - Online/Cyber Therapy; Effective and in High-Demand with Websites, Journals, Conferences, and TV programs. Ethnopsychopharmacology correct answers - Relatively new area of study that looks at the way ethnic and cultural influences affect a client's response to medication; Low socio-economic groups are more likely to have mental disorder. Stigma correct answers - Discredit that occurs when individual's mental diagnosis becomes an enduring label; decreased by the Strengths Perspective. What are some Obstacles to Mental Health Treatment? correct answers - Don't seek treatment due to stigmas and mistaken believe that symptoms are physical rather than psychological.
- Cost is Too High. What age range is most in need of Mental Health Services? correct answers - Children (Especially Foster Care). Mental Health Parity Act correct answers - Prohibits insures from imposing lifetime and annual benefit limits on mental health services that are not imposed on physical health care. Mental Health Parity and Addition Equity correct answers - Requires the treatment limitations and financial requirements be the same for mental health care as they are for physical health care. Iraq & Afghan War Veterans & Mental Health correct answers - 1/3rd of War Veterans have Mental Illness (Post-Traumatic Stress or Depression)
- Suicidal Rate is High Confidentiality correct answers - Strongly held SW value; requires that all info is to remain with therapist and to be released only by consent of the client. Why has the Managed Care System raised ethical dilemmas for SW? correct answers - Companied paid a specified amount to provide mental health care to all people in a geographic area when needed: Becomes money based and financial issues arise due to denial of treatment. Kendra's Law correct answers - Allows courts to order certain people with mental illnesses to accept treatment while living in the community.. Absolute Poverty correct answers - Uses a dollar value that is firmly set; anyone who earns less than that amount is officially categorized as poor. Relatively Poverty correct answers - Uses comparisons to determine who is poor and who isn't. Poverty Threshold correct answers - Measure used to determine poverty; Poverty Line.
Why is determining Poverty important in SW? correct answers - Used to determine eligibility for social services. Who sets the Poverty Threshold currently? correct answers - U.S. Census Bureau; Used for Statistical Purposes. Poverty Guidelines correct answers - Set by the Department of Health & Human Services based on Census Bureau thresholds and is used to determine eligibility for income support programs. According to the Bureau of the Census, how many individuals are officially counted as living in poverty? correct answers - 1 in 7. Juvenilization of Poverty correct answers - Describes tendency for children to be disproportionally represented in the ranks of those who are poor. Feminization of Poverty correct answers - Refers to fact that poverty is more likely to happen to women than to men (Women earn less $). What are the Causes of Poverty? correct answers - No specific cause: Numerous factors/causes. Culture of Poverty correct answers - People learn to be poor from growing up in impoverished areas. Functionality of Poverty correct answers - Indicating that poverty plays an important role in the economic structure and that there is little incentive to rid the nation of it. Staying out of poverty requires what 2 things? correct answers - Employment
- Income Unemployed correct answers - Physically able to work but could not find employment (6.7% of Adults). Underemployed/"Working Poor" correct answers - Jobs do not pay enough to meet basic living expenses. What is one of the most significant factors affecting income and wealth? correct answers - Race What is the correlation between poverty and race? correct answers - Median household income for Whites is higher than that of Blacks and Mexicans. What is one major contributor to homelessness? correct answers - Lack of Affordable Housing (Especially in Large Urban Areas). What is Poverty related to? correct answers - Inadequate Health, Substandard Housing, Low Educational Success, Drug Use, and Dangerous Living.
Injustice correct answers - Coercively established and maintained inequalities, discrimination, and dehumanization, development-inhibiting conditions of living (slavery/homeless), and inadequate health care/education imposed by dominant social groups, classes, and people. Many limitations, such as poverty, unemployment, and inadequate education, are placed on people by who? correct answers - Conditions that exist outside of themselves. In the American society, who tends to make up the dominant groups with power? correct answers - Predominately male, white, Protestant, heterosexual, able-bodied, and young to middle- aged adults. What Preamble requires SW to address issues of social justice (one of the six core values)? correct answers - NASW What shapes and monitors the curriculum of SW programs and outlines the importance of social justice to Social Workers? correct answers - Council on SW Education's "Educational Policy & Accreditation Standards" Prejudice correct answers - Attitude that involves judging or disliking groups & individuals based on myths/misconceptions. Discrimination correct answers - Action that involves treating someone differently, usually by denying them something based on their membership in a group. Oppression correct answers - Systematic and pervasive mistreatment of people based on their membership in a certain group; can include differential treatment that is built into institutions/systems as well as violence. Institutional Discrimination correct answers - Occurs when discrimination is built into the norms and institutions in society and is enforced by those in power. Racism correct answers - Systematic mistreatment of people based on race. Sexism correct answers - Oppression that grows out of the belief that men are superior to women; inequality supported by belief in "natural" and inherent differences between sexes. What 2 social conditions resulted from Sexism? correct answers - Gender Gap & Feminization of Poverty Homophobia correct answers - Fear of homosexuality or a fear of lesbians/gay men. Heterosexism correct answers - Institutionalized bias directed at gays, lesbians, bisexuals, and people who are transgendered.
Where does Homophobia and Heterosexism occur? correct answers - Homophobia: Seen in acts of violence in the form of gay bashing
- Heterosexism: Discrimination in housing & employment Classism correct answers - Describes the institutional and cultural attitudes and behaviors that stigmatize the poor and place a higher value on wealthier people. Class refers to...? correct answers - Income, Social Status, & Power Ableism correct answers - Oppression of people with disabilities; based on presumption that perfect physical/mental health is normal. Ageism correct answers - Belief in superiority of youth over age and the systematic oppression of people because they're older. Anti-Semitism correct answers - Systematic discrimination against or oppression of Jews (Most frequently addressed oppression based on religious belief) Gender Identity correct answers - Refers to a person's perception of themselves as either male, female, neither, or sometimes both (Oppressed) Transgender correct answers - Those who don't conform to society's standards of how men and women should act. Privilege correct answers - Important concept needed to understand & maintain oppression: Members of mainstream/dominant groups have certain privileges built into lives. Biological Determinism correct answers - Innate biological characters used to explain/justify mistreatment of various groups. Socialization Process correct answers - Explanation for prejudice and discrimination is that people learn through observation. Prejudice and discrimination are often explained by a...? correct answers - Fear of Difference (Afraid of what they don't know or understand) Scapegoating correct answers - Provides explanation for prejudice/discrimination; when people experience problems, he/she looks for someone else to blame. Projection correct answers - Provides explanation for prejudice/discrimination; person may have traits he/she cannot accept and projects unwanted traits onto other people. Melting Pot correct answers - Based on belief of a unique American culture distinct from other cultures.
- For: Broaden scope of training and access; increases pool of available skilled workers What 3 states approved laws to ban the use of Affirmative Action by government entities? correct answers - California, Michigan, and Washington Papers Please Law correct answers - Gives broad powers to police to detain anyone they suspect of being in the country illegally; makes failure to carry immigration documents a crime. What 4 ways can Social Workers empower clients to take more control over lives by fighting injustices? correct answers - Help clients find and meet with others in similar circumstances to work together & solve problems
- Ensure clients know agency policies, including grievance polices, so they can advocate for rights
- Teach clients when threats/disruptions might be effective in getting needs met
- Support clients about decisions for what is right in their lives How has Americans become more tolerant of diversity in the 21st Century? correct answers - Accepts homosexuality, marriage of two people from different races, and same-sex marriage
- Torn (But still higher rates "FOR") issue of immigrants hurting or benefitting American values Case Management correct answers - Provides outpatient services, transitional housing, & life skills/job search programs for addicts.
- Collaborative process of assessment, planning, facilitation, & advocacy for options and services to meet a person's needs through communication & available resources to promote quality cost- effective outcomes Intervention correct answers - Includes an education program that improves quality of life in indigenous communities. Micro Practice correct answers - Social Workers help individuals, families, and small groups function better within larger environment. Macro Practice correct answers - Working to change larger environment in ways that benefit individual and families.
- SW: Administrators/Intervene in Communities, Organizations, and Legislative Arena to Effect Social Change. Generalist Social Work Practice correct answers - Wide array of approaches with different theories and emphases. Generalist Social Worker correct answers - Identifies with SW Profession and Applies Ethical Principals/Critical Thinking in Practice
- Incorporate Diversity
- Advocate for Human Rights and Social Justice
- Recognize, Support, and Build on Individual's Strengths
Psychodynamic Theory correct answers - Freud's Theories of Human Behavior
- Established that people's behaviors were purposeful and determined and that some of those determinants were unconscious. Psychosocial Treatment correct answers - Anna Freud
- Interacting genetic, biological, and sociocultural factors explain cognitive and emotional processes (Unconscious & Conscious) to motivate human behavior Problem-Solving Method correct answers - Perlman
- Focus on childhood experiences and memories to make social work practice more pragmatic & focused on present moment
- 2 Factors: Client issues don't represent failure but instead are apart of life AND if clients can't solve issues it is due to lack of knowledge & resources Task-Centered Social Work correct answers - Evolved from discovery that shortened treatment periods were more effective in problem solving than long-term treatments associated with psychological interventions
- Short-term, focus on client-acknowledged problems, and sessions are structured into specific activities Cognitive Behavioral Theory correct answers - Based on belief that how and what person thinks determines/contributes to how person feels and behaves Crisis Intervention correct answers - Based on the Crisis Theory: Short-term model designed to assist victims & survivor in return to a pre-crisis functioning Crisis correct answers - Normal, time-limited reaction to a situational or developmental life stressor (Normal coping mechanisms don't work: Feel helpless, confused, anxiety & depression) What is one of the key provisions of Case Management? correct answers - View client from person-in-environment and strengths perspective What are the 6 Case Management Strategies? correct answers - Outreach & Engagement
- Assessment of Strengths/Needs
- Planning for Service/Treatment
- Linkages to Resources & Referrals
- Service Delivery Monitoring
- Evaluation of Outcomes Engagement and Assessment correct answers - Need Empathy in initial Engagement process to establish relationship
- Assessment process by identifying medical, psychosocial, behavioral & spiritual needs
- Goal to collect, organize, & interpret pertinent info Assessment Process correct answers - Use of skills needed to conduct effective interviews, engage client in healing, & analyze collected info
Community Planning correct answers - Involves collecting data, analyzing situations, and developing strategies to move from a problem to solution Community Development correct answers - Process of helping people improve life conditions by increased involvement in social and economic conditions of communities Community Change correct answers - Desired outcome by adding more services, shifting balance of power, reducing isolation, and developing/implementing effective policies What are the 7 Reasons for SW Involvement in Community Practice? correct answers - Improving Quality of Life
- Advocacy
- Increasing Participation, Building Grassroots Leadership, & Strengthening Communities
- Establish/Improve Services
- Develop Better Integrated and Coordinated Services
- Build Political Power: Improve Access/Opportunity & Increase Participation
- Fight for Social Justice Advocacy correct answers - Pleading cause of another, or speaking up and supporting what one believes in. Neighborhood and Community Organizing correct answers - Process of bringing members of a geographic community together to create power in #'s
- External Focus: Accomplishing specific tasks
- Internal Focus: Helping members build capacity for future organizing efforts Functional Organizing correct answers - Focus is on recruiting individuals w/ similar interests or concerns rather than in the same location Community Social and Economic Development correct answers - Strives to empower and improve lives of low-income, marginalized, and oppressed people by bringing residents together to become more involved in social/economic lives of communities Social Planning correct answers - Rational problem-solving process in which planners look at communities and available resources and create plans to develop, expand, coordinate, and implement services
- Occurs at Local and Regional Levels Program Development and Community Liaison correct answers - Purpose is to create new service or expand an existing service/program to meet community needs
- Involves conducting needs assessment, planning new services, and implementing/evaluating services Political and Social Action correct answers - Helps citizens gain political power and voice in decision making
- Aims to increase Social Justice & Democracy Global Perspective correct answers - Can draw on knowledge and practice of other social workers across international boundaries School Social Work correct answers - Provision of services in educational settings by credentialed school social workers. New York Board of Education correct answers - Introduced the first school-financed visiting teachers to increase interaction & cooperation between students' families and the schools. Commonwealth Fund of New York correct answers - Financed 30 school social workers in 30 different communities; Raised visibility of school social work. Education for All Handicapped Children Act correct answers - School SW worked as case managers for children with disabilities. Individualized Education Plans correct answers - Outlines expected level of educational performance and goals/objectives for children and families with disabilities. Improving America's Schools Act (1994) correct answers - Secured role of school social workers as advocates and brokers of services for students with disabilities, non dominant groups, and economically challenged. School SW Roles/Skills correct answers - Direct Services
- Mental Health Intervention
- Crisis Management/Intervention
- Facilitating Community Involvement Least Restrictive Environment correct answers - Ensure students w/ disabilities receive free and appropriate educational services. Pupil Health or Services Team correct answers - School SW within an interdisciplinary team who make an ongoing assessment of students' social, emotional, and physical needs/strengths. Where does the funding from School SW come from? correct answers - Federal, State, and Local Gov, Private Donations, & Grants. Developmental Disabilities correct answers - Attributable to mental or physical impairments that are manifested before age 22. Learning Disability correct answers - Characterized by significant different between child's overall intelligence and his/her ability to read, write, and do math. Attention Deficit Hyperactivity Disorder (ADHD) correct answers - Child repeatedly displays distractibility, hyperactivity, and impulsivity for more than 6 months.