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Southern Utah University MGMT 6100 Final Questions With Complete Solutions
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With Complete Solutions 5 characteristics of team disciplines (Katzenbach, Smith) Correct Answers Common purpose, specific goals, complementary skill, strong commitment, mutual accountability Adam's equity theory Correct Answers Comparing your own outcomes and inputs to someone else's; individuals are motivated by a sense of fairness in their interactions Big Five Personality Traits Correct Answers openness, conscientiousness, extraversion, agreeableness, neuroticism Causes of conflict Correct Answers organizational structure, limited resources, task interdependence, incompatible goals, personality differences, communication problems Conflict Management Strategies Correct Answers competing, avoiding, accommodating, compromising, collaborating Emotional intelligence Correct Answers self awareness, self regulation, motivation, empathy, social skills ERG Theory Correct Answers a theory that organizes human needs into the categories of existence, relatedness, and growth; more than one may operate at a time Expectancy Theory Correct Answers the theory that people will be motivated to the extent to which they believe that their
efforts will lead to good performance, that good performance will be rewarded, and that they will be offered attractive rewards Fiedler's Contingency Theory Correct Answers theory stating that leadership effectiveness is dependent on the characteristics of the leader and the characteristics of the situation Great Man Theory Correct Answers Explained leadership by examining the traits and characteristics of individuals considered to be historically great leaders Herzberg's Two-Factor Theory Correct Answers proposed that work satisfaction and dissatisfaction arise from two different factors - work satisfaction from so-called motivating factors and work dissatisfaction from so-called hygiene factors; hygiene factors determine dissatisfaction and motivators determine satisfaction Hofstede's Culture Framework Dimensions Correct Answers Power distance, individualism vs collectivism, masculinity vs femininity, uncertainty avoidance, long-term orientation vs short term orientation, indulgence vs necessary restraint House's Path-Goal Theory of Leadership Correct Answers Leaders affect subordinates performance by clarifying the behaviors (paths) that will lead to desired rewards (goals) Instrumental values Correct Answers means of achieving terminal values
Michigan and Ohio State Studies Correct Answers Task- oriented leadership and People-oriented leadership Nohria and Lawrence's Four-Drive Theory Correct Answers The drive to acquire, bond, comprehend, defend Power increases based on: Correct Answers Scarcity, importance, substitutability Responses to Power Correct Answers self-efficacy Correct Answers The belief that one can perform a specific task successfully Self-monitoring Correct Answers the extent to which people are capable of monitoring their actions and appearance in social situations Situational Leadership Theory Correct Answers Leaders should use different leadership styles in different situations six sources of power Correct Answers legitimate, reward, coercive, expert, referent, informational Social identity theory Correct Answers Proposes that group members of an in-group will seek to find negative aspects of an out-group to enhance their self-image Steps to build a functional team (Lencioni) Correct Answers Vulnerability-based trust, healthy conflict, unwavering
commitment, unapologetic accountability, collective orientation to results Team or group? Correct Answers Variety of KSAs, ideas from different groups, interdependent tasks, wide cooperation, benefits from shared goals terminal values Correct Answers desirable end-states of existence; the goals a person would like to achieve during his or her lifetime The Managerial Grid Correct Answers A two-dimensional grid showing leaders' different levels of task-oriented and relations- oriented behavior, which results in particular styles of leadership Transformational Leadership Correct Answers leadership that, enabled by a leader's vision and inspiration, exerts significant influence Values Correct Answers Stable life goals that reflect what is most important to the individual Vroom's Normative Decision Tree Model Correct Answers Tool to help leaders determine how much involvement they should seek when making decisions, includes decision significance, importance of commitment, leader, expertise, likelihood of commitment, goal alignment, group expertise, and team competence What leaders do Correct Answers Leaders produce change (set direction, align people, motivate)