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SUU: MGMT 6100 Final Notes Questions With Complete Solutions a offer, counteroffers and concessions is a Correct Answers Negotiations At what level are the dimensions relative? Correct Answers Country level Benefits of High Internal Locus of Control Correct Answers Increased motivation, job involvement, and positive experiences Can a leadership style be changed? Correct Answers No, it is like a personality trait. Can culture be related to increased performance? Correct Answers Yes Can groups cycle between performing and storming? Correct Answers Yes. Can persuasion be taught? Correct Answers Yes. Can rating systems be effective if used for a short period? Correct Answers Yes Can teams still be effective at achieving a group's goals? Correct Answers Yes Controversy of Personality Testing in Employee Selection Correct Answers Individuals may not answer honestly
Cross-cultural sensitivity Correct Answers Reading body language Do the majority of fortune 1000 companies use incentives? Correct Answers Yes Do the rules of ethics apply to the principles of persuasion? Correct Answers Yes. Drive for achievement Correct Answers Passion for work and challenges Empathy Correct Answers Considering others' feelings Enhancement of Self-Efficacy Correct Answers Possible through training and verbal encouragement High External Locus of Control Correct Answers Belief in external factors controlling one's life High Internal Locus of Control Correct Answers Belief in control over own destiny How are outsiders viewed in cohesive groups? Correct Answers As inferior or threats How are values and ways of doing business taught to new members? Correct Answers As the way to do business
How do values affect employment? Correct Answers Values affect decisions, perceptions, and behavior How does culture develop? Correct Answers As an organization develops a shared concept of mission, strategy, and goals How does job satisfaction relate to values? Correct Answers Satisfaction depends on values satisfied by job How does perception develop? Correct Answers As a result of subjective process How does SLT differ from Fiedler's contingency theory? Correct Answers Leaders can change their style based on situation How does the reward system shape organizational culture? Correct Answers By choosing to reward or punish certain behaviors and outcomes How is the ERG theory different from Maslow's hierarchy? Correct Answers More than one need may operate at a time How long has SLT been used? Correct Answers Many years How many dimensions of national culture are there? Correct Answers Six dimensions How many managers have been trained in SLT? Correct Answers Over 14 million in 42 countries
How stable are personality traits? Correct Answers Relatively stable. How to assess BATNA? Correct Answers Identify alternatives, estimate value, select best alternative Individualized leadership Correct Answers Adapting to employee characteristics is a simple ability to get things done the way one wants them to be done Correct Answers power Is it easier to apply rating systems in larger or smaller organizations? Correct Answers Larger organizations Is SLT easy to understand? Correct Answers Yes Is SLT intuitive to apply? Correct Answers Yes Is SLT popular among managers? Correct Answers Yes Is there a universal leadership style? Correct Answers No, there isn't. Job Specificity of Self-Efficacy Correct Answers Varying levels of belief in different tasks Locus of Control Correct Answers Degree of accountability for one's own behavior
Usage of Myers-Briggs Type Indicator Correct Answers 2. million people take it yearly, used by 80 of Fortune 100 companies What approach paved the way for contingency approaches? Correct Answers Specifying specific conditions What are 'complex organizations'? Correct Answers Organizations with many layers of management and bureaucracy. What are 'Entrepreneurial ventures'? Correct Answers New businesses or startups. What are artefacts in organizational culture? Correct Answers Visible structures, processes, and behaviours What are assumptions in organizational culture? Correct Answers Deeply embedded beliefs that guide behaviour What are attributions? Correct Answers The causal explanation we give for an observed behavior. What are basic assumptions? Correct Answers Taken-for- granted beliefs about process and priorities What are beliefs and values in organizational culture? Correct Answers Meanings attached to artefacts What are distributive negotiations? Correct Answers Single issue negotiations with a fixed pie assumption
What are drivers? Correct Answers Dominant needs that drive behavior What are faultlines? Correct Answers Attributes that split a group into subgroups What are favourable leadership conditions? Correct Answers Good leader-subordinate relations, strong position powers, structured task What are Goals? Correct Answers A desirable objective What are Goals? Correct Answers Maximize shareholder values and develop organizational capabilities. What are heterogeneous groups good for? Correct Answers Complex, collective, creative, thorough tasks What are high quality LMX relationships? Correct Answers Leaders form a trust based relationship with employees, they like each other, help each other, and respect each other, and they will go above and beyond to help each other succeed. What are homogenous groups good for? Correct Answers Simple, sequential, cooperative, quick tasks What are incentives? Correct Answers Rewards systems that tie pay to performance
What are motivators? Correct Answers Factors that determine satisfaction. What are outcomes? Correct Answers Perceived rewards someone can achieve from the situation What are people-oriented behaviours? Correct Answers Genuine care for employees What are personal appeals? Correct Answers Asking for a personal favor or to do something 'because we're friends' What are rituals in organizational culture? Correct Answers Repetitive activities with symbolic meaning What are rules and policies in organizational culture? Correct Answers Guidelines for behaviour What are SMART Goals? Correct Answers Specific, Measurable, Aggressive, Realistic, Time-bound. What are some examples of hygiene factors? Correct Answers Company policies, supervision, working conditions, salary, safety, job security. What are some examples of inputs? Correct Answers Hard work, loyalty, tenure with the organisation, level of education, training, skills
What are some examples of motivators? Correct Answers Achievement, recognition, interesting work, increased responsibilities, advancement, and growth. What are some examples of outcomes? Correct Answers Salary, preferential treatment for the manager What are some examples of resources that are difficult to break when organizations begin transformation? Correct Answers Ingrained organizational practices. What are some examples of team norms? Correct Answers Meeting norms, working norms, communication norms, leadership norms, consideration norms What are some examples of traits-based leadership? Correct Answers Personality, physical, and psychological attributes. What are some key questions employees have about change? Correct Answers What is in this change for me, what will I have to give up, will I get credit for past achievements, am I really in a position to make a difference, will I know how to do it, how does this change affect my prospects, do I have the energy to make this change? What are some outcomes of person-job fit? Correct Answers Satisfaction, identification, and job performance. What are some real (and perceived) costs that employees experience with change? Correct Answers Social, psychological, emotional, political, financial.
What are stereotypes? Correct Answers Generalizations based on group characteristics. What are stories in organizational culture? Correct Answers Narratives about the organization What are survival vs self-expression values? Correct Answers Contrast between societies emphasizing security vs well-being What are task-oriented behaviours? Correct Answers Directives to meet goals What are team norms? Correct Answers Standards for judging member behaviors What are terminal values? Correct Answers Desirable end states of existence; goals that a person would like to achieve during lifetime. What are the 2 broad categories of motivation theories? Correct Answers Needs-based, process-based What are the 2 most effective approaches? Correct Answers Build credibility and maintain authenticity What are the 3 forces that lead to performance? Correct Answers Motivation, ability, environment What are the 3 levels of organizational culture? Correct Answers Artefacts, beliefs and values, assumptions
What are the 3 main categories? Correct Answers Nonverbal, verbal, and behavior impression What are the 4 leadership styles? Correct Answers Directive, supportive, participative, achievement oriented What are the 5 decision-making styles? Correct Answers Decides, consults individually, consults as a group, facilitates, delegate What are the 5 levels of Maslow's hierarchy of needs? Correct Answers Physiological, safety, social, esteem, self-actualisation What are the 6 habits of merely effective negotiators? Correct Answers Neglecting the other side's problem, Letting price bulldoze other interests, Failing to correct for skewed vision, Searching too hard for common ground, Neglecting BATNAs, Failing to establish rapport What are the advantages of founder's values? Correct Answers Competitive advantages What are the advantages of job specialisation? Correct Answers Increased efficiency, productivity, and output, reduced training time and costs, and easier supervision What are the advantages of job specialization? Correct Answers Reduced staffing cost and training time, paves way for automation and standardization.
What are the benefits of using pay-for-performance system? Correct Answers Higher productivity, profits, and customer services What are the Big 5 Personality Traits? Correct Answers Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism. What are the categories of diversity in the workplace? Correct Answers Gender, race, age, religion, disabilities, sexual orientation what are the causes of conflict Correct Answers organisational structure, limited resources, task interdependence, incompatible goals What are the Cautions with Goal Setting? Correct Answers Lack of ability, decreased performance, preventing adaptation, focus on measured activity, unethical behaviour. What are the characteristics of a culture that encourages stability? Correct Answers High respect for tradition and strong preference for upholding rules and procedures. What are the characteristics of a high tech company culture? Correct Answers Encourages innovativeness and adaptability. What are the characteristics of an effective appraisal system? Correct Answers Adequate notice, fair hearing, and judgement based on evidence.
What are the characteristics of an effective model? Correct Answers Desirable, feasible, relevant What are the characteristics of Authentic Leaders? Correct Answers Self-aware, introspective, have personal integrity, and understand their values and priorities What are the characteristics of change leaders? Correct Answers Commitment to a better way, courage to challenge existing power bases and norms, personal initiative to move beyond defined boundaries, ability to motivate oneself and others, concerns about how people are treated, ability to maintain a relatively low profile and share credit, sense of humor about themselves and the situation. What are the characteristics of employees that affect leadership style? Correct Answers Ability level, internal/external locus of control, preference to be involved in decisions What are the characteristics of High social monitors? Correct Answers More successful in their careers, rated as higher performers, often emerge as leaders. What are the characteristics of Indulgence societies? Correct Answers Allows free gratification of human drives What are the characteristics of Negative affective people? Correct Answers Focus on the 'glass half empty', experience more anxiety and nervousness.
What are the characteristics of the work environment that affect leadership style? Correct Answers Role ambiguity, stressfulness What are the characteristics of weak uncertainty avoidance societies? Correct Answers Relaxed attitude, practice over principles What are the complementary skills required in a team? Correct Answers Technical/functional, problem-solving, interpersonal skills What are the components of a team contract? Correct Answers Team values, goals, roles, decision making, communication, and performance. What are the components of transactional leadership? Correct Answers Contingent reward, active management by exception, passive management by exception What are the components of transformational leadership? Correct Answers Charisma, vision, inspiration, intellectual stimulation, individual consideration What are the consequences of group cohesion? Correct Answers Conflict avoidance, threat to expel deviants, reduced diversity of thought What are the consequences of having the 'wrong' culture? Correct Answers Disastrous.
What are the consequences of LMX? Correct Answers Job satisfaction, leader delegation, organizational commitment, effort in building good relationships, job performance, employee feedback seeking, citizenship behaviour, employee flattery of the leader, lower turnover, high performance ratings, and favourable interpretations of behaviours what are the consequences of power Correct Answers corrupt, exploit, take advantage off, abused What are the criteria for managing employees? Correct Answers Criteria for recruiting, selecting, promoting, and managing employees. What are the different approaches to leadership theories? Correct Answers Traits-based leadership. What are the different types of reward systems? Correct Answers Behavior vs result, ranking vs rating, promotions based on performance vs seniority What are the disadvantages of job specialization? Correct Answers Boredom, negative outcomes like absenteeism, not effective in rapidly changing environments. What are the drawbacks of diversity? Correct Answers Loss of speed, lack of commonality, misunderstandings What are the drivers of organizational change? Correct Answers Workforce demographics, technology, globalization, market conditions, organizational growth, poor performance
