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Chapter 1 – Systems analysis and Design – Dennis / Wixom / Roth – page 1
Multiple Choice
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- The outcome of the analysis phase is the: a) Feasibility Analysis document b) System proposal document c) System specification document d) System request document e) Business Process document
Ans: b Response: Systems Development Life Cycle Phases Figure Difficulty: easy
- The outcome of the planning phase is the: a) Test plan b) System proposal document c) System specification document d) System request document e) Business Process document
Ans: d Response: Systems Development Life Cycle Phases Figure Difficulty: easy
- The outcome of the design phase is the: a) Feasibility Analysis document b) System proposal document c) System specification document d) System request document e) Business Process document
Ans: c Response: Systems Development Life Cycle Phases Figure Difficulty: easy
- Another outcome of the planning phase is the: a) Feasibility Analysis document b) Project Plan c) System specification document d) System proposal document e) Business Process document
Ans: b Response: Systems Development Life Cycle Phases Figure
Systems Analysis and Design 5th Edition Dennis Test Bank
Difficulty: easy
- Which is NOT true for systems analysts? a) They create value for an organization b) They enable the organization to perform work better c) They do things and challenge the current way that an organization works d) They play a key role in information systems development projects e) They are the project sponsors for system proposals
Ans: e Response: see Introduction Difficulty: medium
- Which is NOT an attribute of a systems analyst? a) Understanding what to change b) Knowing how to change it c) Convincing others of the need to change d) Serving as a change agent e) Selecting which projects to approve
Ans: e Response: See The Systems Analyst Difficulty: easy
- Which of the following project roles would identify how technology can improve business processes? a) Systems analyst b) Business analyst c) Infrastructure analyst d) Change management analyst e) Project manager
Ans: a Response: see The System Analyst Difficulty: easy
- Which of the following project roles would insure that the system conforms to information systems standards? a) Systems analyst b) Business analyst c) Infrastructure analyst
- Michaela is a systems analyst who is determining business requirements. What would most likely be the SDLC phase for her? a) Planning b) Analysis c) Design d) Implementation e) Business requirements are not developed by systems analysts, but by business analysts
Ans: b Response: see The Systems Development Life Cycle Difficulty: easy
- Chang is working on “How will this system work”. What SDLC phase is he in? a) Planning b) Analysis c) Design d) Implementation e) Transition
Ans: c Response: see The Systems Development Life Cycle Difficulty: medium
- Jona’s project is to take a fairly straight-forward manual process and make it an electronic process. This will make the processing more efficient. Which of the following requirements analysis strategies is she using? a) Business Process Automation b) Business Process Improvement c) Business Process Internalization d) Business Process Reengineering e) Business Process Renovation
Ans: a Response: See Business Process Automation Difficulty: easy
- Wayne is a senior director of finance. His company only recently came under Sarbanes- Oxley regulations and is the project sponsor to become compliant. He realizes that examining the as-is system may not be much help as the regulations are so radical that a major analysis and design project must be completed to make the company compliant. He is leaning towards: ______________ a) Business Process Automation
b) Business Process Improvement c) Business Process Internalization d) Business Process Reengineering e) Business Process Renovation
Ans: d Response: See Business Process Reengineering Difficulty: medium
- Moderate changes to existing processes falls under the _________ analysis. a) Business Process Automation (BPA) b) Business Process Improvement (BPI) c) Business Process Reengineering (BPR) d) Business Process Blue-skying (BPB) e) Business Process Efficiency (BPE)
Ans: b Response: See Business Process Improvement Difficulty: easy
- Alice is calculating whether a system will lower costs or increase revenues. What SDLC phase is she in? a) Planning b) Analysis c) Design d) Implementation e) Evaluation
Ans: a Response: see The Systems Development Life Cycle Difficulty: medium
- Which was NOT given as a method for determining business requirements? a) Benchmarking b) Interviewing c) Observation d) Document analysis e) Questionnaires and surveys
Ans: a Response: see The Systems Development Life Cycle Difficulty: medium
Difficulty: easy
- Linda is a clerk in the accounting department. She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer. This would be an example of ______. a) Tangible benefit b) Cash flow c) Break even analysis d) Intangible benefit e) Return on investment
Ans: d Response: see Feasibility analysis Difficulty: medium
- Ramya is preparing an economic feasibility study. She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs. She is calculating: a) Cash flow b) Return on investment c) Break-even point d) Net present value e) Internal rate of return
Ans: b Response: see Economic Feasibility Difficulty: medium
- Ramona is preparing an economic feasibility study. She is calculating the payback period. She is calculating: a) Cash flow b) Return on investment c) Break-even point d) Net present value e) Internal rate of return
Ans: c Response: see Economic Feasibility Difficulty: medium
- Robert is doing an economic analysis using today’s dollar values. He is doing: a) Cash flow analysis b) Return on investment analysis c) Break-even point analysis
d) Net present value analysis e) Internal rate of return analysis
Ans: d Response: see Economic Feasibility Difficulty: medium
- TJ has prepared a spreadsheet where the total benefits are $182,000; the total cumulative costs are $120,000. The ROI would be:: a) $62, b) About 34% c) About 51.7% d) About 65.3% e) Less than 20%
Ans: c Response: see Economic Feasibility Difficulty: hard
- Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project? a) Business Analyst b) Systems Analyst c) Project Manager d) Champion e) Chief Information Officer (CIO)
Ans: d Response: see Organizational Feasibility Difficulty: medium
- Which is an activity the users probably will NOT do on a project? a) Make decisions that influence the project b) Budget funds for the project c) Perform hands-on activities for the project d) Be assigned specific tasks to perform (with clear deadlines) e) Have some official roles on the project team
Ans: b Response: see Organizational Feasibility Difficulty: hard
Response: See the Systems Analyst Difficulty: easy
- Jack is going over financial numbers for a proposed project. Which of the following system analyst skills is he exhibiting currently? a) Technical b) Business c) Analytical d) Interpersonal e) Management
Ans: c Response: See the Systems Analyst Difficulty: easy
- Anny is planning on talking with a clerk and a manager in the accounts payable area, a manager in the procurement department, and two vendors. She is probably doing: a) Observation b) Interviews c) JAD d) Documentation analysis e) Organizational Feasibility
Ans: b Response: See Analysis Difficulty: easy
- Kallie is creating use cases, data flow diagrams and entity relationship diagrams. In what phase of the SDLC would she do this? a) Planning b) Analysis c) Design d) Construction e) Implementation
Ans: b Response: see Systems Development Life Cycle Difficulty: medium
Chapter 1 Questions – True / False
- The primary goal of a system is to create value for the organization.
Ans: True Response: See Introduction Difficulty: easy
- Systems Analysis and Design projects are highly effective, with less than 3% of all projects cancelled or abandoned.
Ans: False Response: See introduction Difficulty: easy
- Systems that are not cancelled or abandoned are frequently delivered to the users significantly late or costing more than expected.
Ans: True Response: See introduction Difficulty: easy
- The key person in the SDLC is the systems analyst who analyzed the business situation, identifies opportunities for improvements and design an information system to implement the improvements.
Ans: True Response: See Introduction Difficulty: easy
- Systems analysts are generally experts in business, finance and application development.
Ans: False Response: See The Systems Analyst Difficulty: medium
- When compared to a business analyst, the systems analyst will identify how the system will provide business value.
- Online loan companies (like LendingTree) attempt to return quotes for loans within an hour. With more traditional banks, getting a quote on a loan may take weeks to a month. Two techniques that were probably carefully analyzed in creating online loan quotation systems would be duration analysis and activity elimination.
Ans: True Response: Business Process Improvement and Business Process Reengineering Difficulty: medium
- Determining business requirements is generally done in the planning phase of the SDLC.
Ans: False Response: See Figure 1- Difficulty: easy
Difficulty: easy
- The primary output of the planning phase is the System Request.
Ans: True Response: See Figure 1- Difficulty: easy
- The primary output of the analysis phase is the System Proposal.
Ans: True Response: See Figure 1- Difficulty: easy
- The normal sequence of SDLC phase outputs (from beginning to end) would be: System Request; System Proposal; System Specifications; and Installed system.
Ans: True Response: See Figure 1- Difficulty: easy
- The question ‘Can we build it’ is asked in the design phase.
Ans: False Response: See Figure 1- Difficulty: easy
- Interviewing is generally done in the analysis phase of the SDLC.
Ans: True Response: See Figure 1- Difficulty: easy
- Juan is creating use cases. He is working in the design phase of the SDLC.
Ans: False Response: See Figure 1- Difficulty: easy
- The planning phase of the SDLC will have two steps: project initiation and requirements determination.
Ans: False Response: See Planning Difficulty: easy
- The three feasibility analyses in the text were: organizational feasibility, technical feasibility, and economic feasibility.
Ans: True Response: See Planning Difficulty: easy
- Developing navigation methods, database and file specifications and what architecture to use would occur in the design phase of the SDLC.
Ans: True Response: See Design Difficulty: easy
- A support plan for the system is established in the implementation phase of the SDLC.
Ans: True Response: See Implementation Difficulty: easy
- The project sponsor should have an idea of the business value to be gained from the system.
Ans: True Response: see economic feasibility and appendix 1A Difficulty: easy
- To be compatible, all costs and benefits should use the current value of money since variations over time will (a) not affect the return on investment and (b) it is difficult (or impossible) to estimate future value of money.
Ans: False Response: See economic feasibility and appendix 1A Difficulty: medium
- The Champion supports the project with resources and political clout.
Ans: True Response: See Organizational Feasibility Difficulty: medium
Essays:
- Can the project sponsor and the project champion be the same person? Explain
Ans: Yes. On smaller projects they might be, on larger projects you might have more than one sponsor or more than one champion; or they might just be different people Response: See project initiation Difficulty: medium
- What calculations are used in economic feasibility?
Ans: Return on investment; NPV – net present value of money; break-even analysis; cost/benefit analysis Response: See Feasibility analysis Difficulty: medium
- What is the difference between a systems analyst and a business analyst?
Ans: a systems analyst interfaces between the business side and the development / technical site; while a business analyst focuses on the business side of a project Response: see systems analyst Difficulty: medium
Chapter 1 – Systems analysis and Design – Dennis / Wixom / Roth – page 17
- One of the skills needed for a systems analyst is to be ethical. Why do you think that is important?
Ans: Analysts must deal fairly, honestly, and ethically with other project team members, managers and systems users. Analysts frequently have confidential information and must not share that information with others. Response: see Systems Analyst skills Difficulty: medium
- What are the four phases of the SDLC and what is the major deliverable from each of the phases?
Ans: Planning – deliverable is the system request (also feasibility study and project plan) Analysis – deliverable is the system proposal Design – deliverable is the system specification (also Alternative Matrix) Implementation – deliverable is the installed system (including documentation, migration plan, and support plan) Response: see The Systems Development Life Cycle Difficulty: medium
- What things might happen in the requirements gathering step in the analysis phase of the SDLC? Ans: interviews; questionnaires; JAD sessions; observation; document gathering; more Difficulty: medium
- Which types of people (or specific people) are important in “Organizational Feasibility” and why?
Ans: Champion (or project sponsor) – initiates the project / promotes it / allocates time to the project; provides resources; Organizational Management – knows about the project / budgets funds ; encourages users; Systems Users – make decision about the project / does hands on work for the project (testing, giving input through interviews, JAD sessions, etc.) / ultimately determine if the project is successful by using it!!!
Systems Analysis and Design 5th Edition Dennis Test Bank
