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Guidelines and tips
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Role-Play Activities for Assessing Counselling Skills: Tips and Scenarios, Study notes of Career Counseling

Tips for assessing counselling skills during role-play sessions in class, including the use of document, tutor observation, and feedback sheets. It also includes scenario examples for diploma year 1 and 2, and a template for counsellor role, peer/tutor feedback comments, and self-review sheet.

What you will learn

  • What types of role-play activities can be used to assess counselling skills?
  • How can portfolio evidence be generated from these activities?
  • What is the importance of self-reflection and evaluation in counselling?

Typology: Study notes

2021/2022

Uploaded on 09/12/2022

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Tips
The following role-play activities can be used to assess counselling skills during counselling practice
sessions in class. Several types of portfolio evidence can be generated from these activities. For example:
Document Candidates could write a learning review or self-review following the
experience of being any or all of the participants in the triad. Questions
could include:
What did you learn about yourself?
How did you feel?
What did you discover about this type of interaction?
What impact did the feedback have on your perception/understanding of
self and others?
Tutor observation Tutors can give written feedback using the observation sheet.
Testimony Both observer and client can give written feedback using the feedback
sheet.
Activity - role-play triads
Triad work: 20 minutes, with 10 minutes feedback time as follows:
Observer feedback to counsellor 2 minutes
Counsellor’s self-evaluative comment 2 minutes
Tutor feedback to counsellor and observer 4 minutes
Client comment 2 minutes.
NB: The duration of triad sessions will increase as candidates become more
proficient i.e. from 10-15 minutes to 30 minutes each.
Three trainees practising skills:
Person A the client
Person B the counsellor
Person C the observer
Each person has an opportunity to play all triad roles therefore the activity will take at least 1½ hours.
The feedback/self-review sheets provided (which can be copied) can be completed and then filed as
coursework in portfolios.
The same members of a triad can continue to work together over a period of time so that there can be
on-going work on the same presenting concern. Over time everyone must take part in each role and be
observed in each role by the tutor.
TC-L4 Role-Play Activities To Support the Internal
Assessment Process
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Tips The following role-play activities can be used to assess counselling skills during counselling practice sessions in class. Several types of portfolio evidence can be generated from these activities. For example: Document Candidates could write a learning review or self-review following the experience of being any or all of the participants in the triad. Questions could include: What did you learn about yourself? How did you feel? What did you discover about this type of interaction? What impact did the feedback have on your perception/understanding of self and others? Tutor observation Tutors can give written feedback using the observation sheet. Testimony Both observer and client can give written feedback using the feedback sheet. Activity - role-play triads Triad work: 20 minutes, with 10 minutes feedback time as follows: Observer feedback to counsellor – 2 minutes Counsellor’s self-evaluative comment – 2 minutes Tutor feedback to counsellor and observer – 4 minutes Client comment – 2 minutes. NB: The duration of triad sessions will increase as candidates become more proficient i.e. from 10-15 minutes to 30 minutes each. Three trainees practising skills: Person A – the client Person B – the counsellor Person C – the observer Each person has an opportunity to play all triad roles – therefore the activity will take at least 1½ hours. The feedback/self-review sheets provided (which can be copied) can be completed and then filed as coursework in portfolios. The same members of a triad can continue to work together over a period of time so that there can be on-going work on the same presenting concern. Over time everyone must take part in each role and be observed in each role by the tutor.

TC-L4 Role-Play Activities – To Support the Internal

Assessment Process

Scenario examples DIPLOMA YEAR 1 example scenarios: Scenario 1 A College student presents at the first session in a distressed state. They have a feeling that they are never as popular as they feel they would like to be. They “get it wrong” in the social scene and are left out of things. Scenario 2 A woman who is part of a support group for carers presents at your agency requesting counselling because she is feeling useless and unable to carry on. She has been assessed by the senior counsellor and although she has been suicidal in the past is not now feeling that way. Scenario 3 A parent has self-referred to your agency because they are unable to be resigned to the fact that both children are now away from the family home. The family have been very close and now there seems to be nothing in their lives. This client is finding it particularly difficult as the partner will not speak about the problem. Scenario 4 You work with a refuge hostel that provides counselling for the women who come there. Your client has been to counselling before but found it too difficult to continue the process. Her partner has been violent and she has at last decided to leave the home with the young child. She feels there is no future. DIPLOMA YEAR 2 example scenarios: Scenario 1 A young professional has gone into personal crisis after throwing a drink in a colleague’s face at an office party. They are normally very controlled and are horrified at this uncharacteristic behaviour and afraid it will affect their career. Scenario 2 A woman seeks counselling from the agency because she has mixed feelings about having a first child in her late 30s. She is angry at herself for waiting so long and angry with her husband for putting pressure on her to have a baby. Now she feels that she might be too old. Scenario 3 A trainee counsellor from another College is attending personal therapy as part of their course requirements. They are irritated at the attitude of one of their peers who they say gives them “bad feedback”. They sometimes feel vindictive and want to hit back at them. They want to understand their feelings that seem unreasonably strong. Scenario 4 A young artist comes to your agency feeling depressed and unable to concentrate. They are almost afraid of putting pictures on paper and find it increasingly difficult to believe their friends who say that their work is good. This has been getting worse over the past six months. They are on medication for depression.

Use active listening skills appropriately and to help the client identify, prioritise and stay focused on their agenda i.e.:

  1. Focusing
  2. Clarifying
  3. Prioritising

Use active listening and responding skills to tune into and explore the client’s unspoken agenda:

  1. Attending
  2. Reflecting
  3. Restating
  4. Checking
  5. Open questioning
  6. Immediacy
  7. Summarising

Use active listening skills appropriately to communicate congruence, warmth, safety and accurate empathic understanding

Use skills and techniques associated with your theoretical model to enhance your client work

Summarise accurately End the session safely and appropriately

Give constructive feedback (as observer) to help peers to identify their progress and learning needs

Self-review and development plan (to be completed by candidate) related to assessment criteria 7.1.1: