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TELUS BUSINESS EXAM WITH ALL
QUESTIONS AND VERIFIED ANSWERS
What are the three mobile phone plans? - ANSWER 1. Easy Share Plan.
- Easy Share Canada-China Plan.
- Small Business Voice Plan.
What are the two Business Tablet Plans? - ANSWER 1. Small Business Tablet Flex Data Plan
- The Small Business Shared Data Access 10 Plan
Describe the Small Business Tablet Flex Data Plan. (2) - ANSWER 1. Choose a plan that is suitable for your typical data usage.
- If you use more data in a single month, your plan automatically scales up to the next tier for that month's bill.
Describe the Small Business Shared Data Access 10 Plan. (2) ANSWER 1. Add a tablet plan to have access to shared data on your account.
- TELUS Easy Roam is included.
Small Business Tablet Flex Data Plan begins at how much per month? - ANSWER: $10 each month.
How much does the Small Business Shared Data Access 10 Plan cost per month?
What are the two key features and benefits of the Small Business Tablet Flex Data Plan?(2) - ANSWER 1. Save on data charges.
- Manage easily.
Only available with Easy Share rate plans, Easy Roam allows you to use what? - ANSWER Your Canadian rate plan while traveling in the United States and 100+ other countries.
What are the three mobile internet plans? (3) - ANSWER 1. Pay As You Go Data - Canada
- Pay as You Go Data - Canada and the United States.
- Connect up to 15 people – Canada
Pay as You Go Data - Canada. - ANSWER: Pay only for the data you use with Cost Assure™.
Pay as You Go Data - Canada starts at how much per month? - ANSWER: $35/month.
Describe Pay as You Go Data - Canada & U.S. - ANSWER Stay connected while traveling to the U.S. with Cost Assure™.
What does Pay as You Go Data in Canada and the United States start at? - ANSWER: $45 each month.
Describe the Connect Up to 15 People in Canada plan. - With *Cost Assure™ for Smart Hub, you may share Wi-Fi with up to 15 people using one device.
Connect up to 15 people - Canada begins with what? - ANSWER: $45 each month.
Describe Optik TV for hospitality. - ANSWER Provide your visitors with the greatest entertainment experience with a personalized channel lineup, Video On Demand, Pay Per View, and commercial-free music.
Describe Optik TV for Senior Living. - ANSWER Create the ideal channel lineup for your tenants and allow them to personalize their in-room entertainment with Optik TV Top Up.
What are the five included business internet plans? (Telus PureFibre): ANSWER 1. Internet 15
- Internet 25
- Internet 75
- Internet 150
- Internet 300
What three things does the Internet 15 Plan include?(3) - ANSWER 1. Internet essentials include web and video surfing, email, and payment processing.
- Up to 15 Mbps (Megabits Per Second) download speed.
- Unlimited monthly data.
What three things does the Internet 25 plan include?(3) - ANSWER 1. Internet necessities for 1-3 users include web and video viewing, email, and payment processing.
- Up to 25 Mbps download speed.
- There is no limit on monthly data use.
What three items does the Internet 75 Plan include? (3) - ANSWER 1. Ideal for organizations that require internet essentials, higher data usage, or video streaming.
- Download speeds are up to 75 Mbps.
- There is no limit on monthly data use.
What three things does the Internet 150 Plan include?(3) - ANSWER 1. The optimal choice for businesses with heavy file sharing and high-quality video requirements.
- Up to 150 Mbps download speed.
- There is no limit on monthly data use.
What three things does the Internet 300 Plan include? - ANSWER 1. Perfect for numerous people and devices, increased online, email, and file sharing activities, and high-quality video conferencing.
- Up to 300 Mbps download speed.
- Unlimited monthly data.
Telus PureFibre refers to what two things?(2) - ANSWER 1. Fast
- Reliable
What are the three main features of TELUS Business Connect®? - ANSWER 1. Save money with UNLIMITED Canada and the United States. Integrated sales and service applications, as well as VoIP calling
- The all-in-one portal hub allows you to easily control your features and sync to your business network.
- *Increase your national market presence with access to local phone numbers and a toll-free number.
What are the four TELUS Business Connect® plans? - ANSWER 1. Business Connect Mobile
- Business Connect Basic.
- Business Connect
- Business Connect Premium
What are the seven points of business Connect Mobile? - ANSWER 1. 24/ technical support.
- Unlimited calls to Canada and the United States (VoIP only).
- Toll-free number included ($0.07 per minute).
- One main local number, with three call handling and forwarding options.
- Integrated mobile app (iOS and Android)
- Call logs only.
- Integration with Google Cloud's G Suite and Office 365
What are the five points for Business Connect Basic? - ANSWER 1. 24/7 technical support.
- Unlimited calls to Canada and the United States (VoIP only).
- Toll-free number included ($0.07 per minute).
- One main local number, auto-attendant, and a single number reach3 for call processing and forwarding.
- Integration with Google Cloud's G Suite and Office 365
What are the nine points for Business Connect? - ANSWER 1. 24/7 technical support.
- Unlimited calls to Canada and the United States (VoIP only).
- Toll-free number included ($0.07 per minute).
- One main local number, multi-level IVR auto-attendant, and single number reach3 for call processing and forwarding.
- Integrated mobile app (iOS and Android).
- Call logs and reports.
- Integrations for G Suite by Google Cloud, Office 365, Skype™ for Business, and Microsoft® Outlook.
- 1,000 audio conferencing participants and 4 video conference users.
- HD Voice, IP Fax, Business SMS.
- Never Pay Overages.
- Manage easily.
Telus will customize a Managed Business Internet Service that provides what?
- ANSWER Scalable, dependable, and secure communication at all times.
Telus PureFibre has upload speeds up to what? - ANSWER: 300Mbps
Telus PureFibre Plans are what three things? (3) - ANSWER 1. Speed: Download and Upload rates of up to 300 Mbps.
- Flexibility- Select from a variety of plans with NO fixed-term contracts, or we can create one for you.
- Performance- Peace of mind that your internet connection will not disturb your business, particularly during peak hours.
What are the three main features of Telus Business Bundles? (3) - ANSWER 1. Save every month by bundling your services.
- Choose what best fits your business needs from our flexible options.
- Experience reliable lightning-fast speeds, even during peak hours.
What are the three cloud phone systems offered by Telus? - ANSWER 1. Business Connect
- Cloud Collaboration
- Skype For Business
What are Telus' three traditional phone services? (3) - ANSWER 1. Office Phone
- Toll-Free Voice and Faxed Calls
- Long Distance
What are Telus' Three Team Communications? (3) - ANSWER 1. Office 365
- Cloud fax
- G Suite
What does "LAN" stand for? - Answer: Local Area Network.
What is a WLAN? - ANSWER A wireless computer network that connects two or more devices using wireless communication to create a local area network (LAN) within a limited area.
Examples include a home, a school, a computer lab, a campus, and an office building.
What can Managed Wireless LAN Services provide your employees? - ANSWER TELUS' managed WLAN service allows employees to leave their desks while remaining connected to their company's data and applications.
Telus is number one in what? - ANSWER Customer service of any national mobile carrier that has the best customer loyalty and likelihood of recommendation.
Describe Telus Business Messaging. - ANSWER Communicate and collaborate with single employees or teams using business-grade messaging on a variety of devices.
What three words best characterize TELUS Business Messaging? - ANSWER quickly, securely, and privately.
What are the five main benefits of Telus Business Messaging? - ANSWER 1. Send multiple content kinds (voice memos, files, photos, and video) to a variety of devices, including smartphones and pagers.
- Encrypted messaging ensures that communication is private and secure.
- Reliability ensures that consumers receive your messages via text messages (SMS) while offline on the app.
- Compatible with all texting devices.
- Available on iOS, Android, and Web Browser for PC.
How much can Telus Business Connect help you save on your business phones? - ANSWER Save up to 40% on your business phones.
What are the three main features of Telus Cloud Collaboration? - ANSWER 1. As a Cisco Gold partner, you will get access to TELUS support from highly qualified Cisco agents around the clock.
- Protect your organization with a world-class end-to-end solution built on an advanced foundation of security, privacy, and dependability.
- Share desktops and collaborate in real time, swiftly and easily.
What are the three main features of Telus' Managed Wireless LAN Services? - ANSWER 1. A network designed just for your business.
- Latest equipment from top manufacturers.
- Employees can securely bring their own devices (BYOD).
Telus's Office Phones offer businesses what four benefits? - ANSWER 1. Single or many lines are ready for expansion.
- One bill covers all of your services.
- Line and Call Management Tools.
- Flexible features for agile workplaces.
Telus Office Phones help businesses manage and track what? - Respond to business calls with consistent and reliable service.
What are the three main benefits of Telus Business Optik TV? - ANSWER 1. 600+ channels, including more than 200 HD and 4K TV programming.
- Get music channels from 13 different genres.
- Text messages are unlimited across the country.
What is Managed Internet Service (MIS)? - ANSWER: Internet that is regulated and monitored by a specific provider.
How many mobile internet devices are there? - The answer is 4.
What exactly does ADSL stand for? - Answer: Asymmetric Digital Subscriber Line
How much does the Telus Easy Share Plan start at every month? - ANSWER: $70/month
How much does the Telus Easy Share Canada-China Plan start at each month? - ANSWER: $130/month
How much does the Telus Small Business Voice Plan start at per month? - ANSWER: $40/month
Describe Telus Easy Share Plans. - ANSWER These plans are easy to buy and use, and they offer shareable data and worry-free roaming.
Describe Telus' Easy Share Canada-China Plan. - ANSWER Use your Canadian data plan to make unlimited calls and texts to numbers in Canada and China when roaming in China.
Describe the Telus Small Business Voice Plan. - ANSWER A straightforward, voice-only rate plan that includes unlimited nationwide calls, texts, and other business essentials.
Describe TELUS Business Connect® Mobile. - ANSWER With a new professional call handling software for smartphones and tablets, you can spend less time managing calls and more time working on your business.
Describe the Mobile Internet Plans. - ANSWER Save the day with portable Wi-Fi and corporate mobile Internet subscriptions in Canada and the United States.
Describe the Business Tablet Plans. - ANSWER Travel with your tablet and save money with flexible tablet data plans in both Canada and the United States.
What are the five Telus Easy Share plans? - ANSWER 1. BYOD
- Premium
- Premium
- Premium Plus
- Platinum
What are the four Telus Easy Share (Canada-US) plans? - ANSWER 1. Premium
- Device credit of up to $200.
What are the five most crucial points to remember about the Premium 2 Easy Share (Canada) Plan? - ANSWER 1. $80/mo
- 3GB of shareable data.
- Unlimited nationwide minutes.
- Easy Roam.
- Device credit of up to $200.
What are the five most crucial points to remember about the Premium Plus Easy Share (Canada) Plan? - ANSWER 1. $95/mo
- 3 plus 1GB (bonus) shared data
- Unlimited nationwide minutes.
- Easy Roam.
- Device credit of up to $
What are the five most crucial points to remember about the Platinum Easy Share (Canada) Plan? - ANSWER 1. $110/mo
- 3 plus 2GB (bonus) shared data
- Unlimited nationwide minutes.
- Easy Roam.
- Device credit of up to $600.
What are the five most crucial factors to remember about the Premium 1 Easy Share (Canada-US) Plan? - ANSWER 1. $100/mo
- 5GB shareable data in Canada and the United States.
- Unlimited calling within Canada and the United States
- Easy Roam.
- Device credit of up to $200.
What are the five most crucial factors to remember about the Premium Plus Easy Share (Canada-US) Plan? - ANSWER 1. $115/mo
- 5 + 1GB (Bonus) Shareable data in Canada and the United States
- Unlimited calling within Canada and the United States.
- Easy Roam.
- Device credit of up to $400.
What are the five most crucial factors to remember about the Premium 2 Easy Share (Canada-US) Plan? - ANSWER 1. $130/month.
- 5 + 2 GB (Bonus) Shareable data in Canada and the United States.
- Unlimited calling within Canada and the United States.
- Easy Roam.
- Device credit of up to $600.
What are the five most crucial factors to remember about the Premium 3 Easy Share (Canada-US) Plan? - ANSWER 1. $150/month.
