TELUS TERMINOLOGY 2024/2025, Exams of Digital Marketing

Download TELUS TERMINOLOGY 2024/2025 and more Exams Digital Marketing in PDF only on Docsity!

TELUS TERMINOLOGY

FFH - Answer Future-friendly home (Home Services) SHS - Answer smart home security (home services). LWC - ANSWER: Living well companion (home services). TOS - ANSWER: Telus Online Security (Home Services). WHP - ANSWER Wireless Home Phone (Home Services) HP - ANSWER Home Phone (Home Services) ACES - ANSWER: Advanced Channel Experience Support (Home Services) FIFA: ANSWER fiber inventory, fulfillment, and assurance (home services) HS3 - ANSWER Home Solutions Sales System (Home Services) HSIA - Answer: high-speed internet access (smart hub) (home services). M&H - ANSWER (Mobile and Home Services) BTL – Answer below the line (home services).

1p, 2p, 3p: ANSWER One, two, and three products (as shown with FFH offers)(home services) GWP - ANSWER: gift with purpose (home services). OWL - ANSWER Order Work List (Tickets) FOWL - ANSWER: FIFA Order Work List (Tickets) NOVA: ANSWER national order visible address (tickets) SBS - Small company Solutions (company) CARAT - ANSWER: Credit and risk assessment team (business) BNN - ANSWER Business news notification (business) SMB - ANSWER: small medium business. OTC – Answer over the counter (warranty). DOA: dead on arrival (warranty)

BPO: ANSWER back pocket offer (accounts) P2P - ANSWER: prepaid to postpaid accounts. PAP - ANSWER preauthorized payment (accounts) CLP - Answer credit limit program (accounts). TMA - ANSWER Telus My Account (Accounts) CC - ANSWER Custom Care (Accounts) SIM - ANSWER Subscriber Identity Module (Accounts). SFD – Answer shock-free data (accounts). OMS - ANSWER: Online Merchandising System (Accounts) PPU - Answer: pay per use (accounts).

ROC - ANSWER: Rest of Canada (Accounts) CPO - ANSWER Certified Pre-Owned (Accounts) EPP - ANSWER: Exclusive Partnered Program (Accounts) EOD - ANSWER: End of Day (Accounts)