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Various aspects of decision making, problem solving, critical thinking, and clinical reasoning in the context of nursing leadership and management. Topics include resolving inter-staff tensions, ethical dilemmas, career development, and staffing needs. The document also discusses the importance of communication, motivation, and delegation in nursing management.
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Feedback: A decision is made when a course of action has been chosen. A decision may not always be pleasing to everyone involved in the situation, and success can never be fully guaranteed. The manager should seek to fully understand the problem, but this is a phase in decision making, not the result of the process. PTS: 1 DIF: Easy REF: Page and Header: 3, Decision Making, Problem Solving, Critical Thinking, Clinical Reasoning, and Elastic Thinking OBJ: 1 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Clinical Decision Making, Leadership & Management TOP: Chapter: 1 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Understand NOT: Multiple Choice
Reasoning, and Elastic Thinking OBJ: 1 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Critical Thinking TOP: Chapter: 1 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Understand NOT: Multiple Choice
BLM: Cognitive Level: Analyze NOT: Multiple Choice
c. Apply the tool as quickly as possible. d. Recognize that the tool will negate the effect of the manager’s values. ANS: A Feedback: Management decision-making aids are subject to human error and do not remove the effects of individual values, which always affect decision making. There is no particular reason that a tool would have to be applied by another person. Making the correct decision can take time; moving too quickly can compromise the quality of the process. PTS: 1 DIF: Difficult REF: Page and Header: 21, Decision-Making Tools OBJ: 14 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Clinical Decision Making TOP: Chapter: 1 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Apply NOT: Multiple Choice
PTS: 1 DIF: Easy REF: Page and Header: 24, Program Evaluation and Review Technique OBJ: 14 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Health Care Organizations, Clinical Decision Making TOP: Chapter: 1 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Understand NOT: Multiple Choice
NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Critical Thinking TOP: Chapter: 1 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Analyze NOT: Multiple Select
Feedback: Values clarification is an imperative first step when preparing for a role that requires decision making and problem solving. This form of internal examination must precede strategic interactions with others or an analysis of where power lies in the organization. Internal examination should come before external examination. PTS: 1 DIF: Moderate REF: Page and Header: 17, Values OBJ: 8 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Clinical Decision Making, Health Care Organizations TOP: Chapter: 1 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Apply NOT: Multiple Choice
d. The manager allocates rewards based on the outcomes of nurses’ work. ANS: B Feedback: Theory X managers believe that their employees are basically lazy, need constant supervision and direction, and are indifferent to organizational needs. Close scrutiny of nurses’ performance would suggest this perspective. Being inaccessible during a crisis is an undesirable trait in a manager, but this does not directly suggest a Theory X perspective. Collaboration and the distribution of rewards would be more closely associated with a Theory Y approach, which is more optimistic. PTS: 1 DIF: Moderate REF: Page and Header: 38, Human Relations Management (1930 to 1970) OBJ: 5 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Leadership & Management TOP: Chapter: 2 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Analyze NOT: Multiple Choice
Feedback: Directing entails human resource management responsibilities, such as motivating, managing conflict, delegating, communicating, and facilitating collaboration. Planning encompasses determining philosophy, goals, objectives, policies, procedures, and rules; carrying out long- and short-range projections; determining a fiscal course of action; and managing planned change. Organizing includes establishing the structure to carry out plans, determining the most appropriate type of client care delivery, and grouping activities to meet unit goals. Evaluation is not one of the five specific functions in the management process. PTS: 1 DIF: Moderate REF: Page and Header: 36, Management Functions Identified OBJ: 4 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Leadership and Management TOP: Chapter: 2 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Apply NOT: Multiple Choice
PTS: 1 DIF: Moderate REF: Page and Header: 43, Situational and Contingency Leadership Theories (1950 to
b. “Leadership and management are two different manifestations of one skill set.” c. “Some people are born to lead, and some are born to be led.” d. “Leadership can’t exist without earning people’s respect.” ANS: C Feedback: The Great Man theory purports that some people are born to lead and some are born to follow. This early theory of leadership does not emphasize the role of relationships or earning the respect of others. This theory does not state that leadership and management are a synonymous skill set. PTS: 1 DIF: Moderate REF: Page and Header: 40, The Great Man Theory/Trait Theories (1900 to 1940) OBJ: 1 NAT: Client Needs: Safe and Effective Care Environment: Management of Care LOC: Nursing Concepts: Leadership/Management, Health Care Organizations TOP: Chapter: 2 KEY: Integrated Process: Nursing Process BLM: Cognitive Level: Analyze NOT: Multiple Choice Chapter: 02