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TEXAS ROADHOUSE SERVER TEST Questions with 100% Correct Answers Latest Versions 2025 GRADE, Exams of Business Economics

Concordia University TexasBusiness Economics

TEXAS ROADHOUSE SERVER TEST Questions with 100% Correct Answers Latest Versions 2025 GRADED A+.

Typology: Exams

2024/2025

Available from 03/21/2025

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TEXAS ROADHOUSE SERVER TEST
Questions with 100% Correct
Answers Latest Versions 2025
GRADED A+
1. Which wines are not offered at Texas Roadhouse? - correct answer -
Red Blend, Shiraz, White Blend
2. White wine is served and is best paired with . - correct
answer - Chilled; white meat
3. Red wine is served and is best paired with . - correct
answer - Room temp; red meat
4.
5. How can a bar drink be upsold? - correct answer - Offer premium
liquor
6. If a guest orders a Vodka Tonic, what is an upsell option? - correct
answer - Titos
7. If a guest orders a Rum and diet, what is an up sell option? - correct
answer - Captain Morgan
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Download TEXAS ROADHOUSE SERVER TEST Questions with 100% Correct Answers Latest Versions 2025 GRADE and more Exams Business Economics in PDF only on Docsity!

TEXAS ROADHOUSE SERVER TEST

Questions with 100% Correct

Answers Latest Versions 2025

GRADED A+

  1. Which wines are not offered at Texas Roadhouse? - correct answer - Red Blend, Shiraz, White Blend
  2. White wine is served and is best paired with. - correct answer - Chilled; white meat
  3. Red wine is served and is best paired with. - correct answer - Room temp; red meat
  5. How can a bar drink be upsold? - correct answer - Offer premium liquor
  6. If a guest orders a Vodka Tonic, what is an upsell option? - correct answer - Titos
  7. If a guest orders a Rum and diet, what is an up sell option? - correct answer - Captain Morgan
  1. If a guest orders a Gin and Tonic, what is an upsell option? - correct answer - Bombay Sapphire
  2. If a guest orders a Whiskey and Coke, what is not an upsell option? - correct answer - Bacardi
  3. What is the maximum amount of liquor allowed in any TXRH drink? - correct answer - 2 oz
  4. "Straight up" means a guest wants their drink without. "On the rocks" means a guest wants a drink with. - correct answer - Ice
  5. What is a "tall?" - correct answer - Served in a pint glass
  6. What ingredients are in the Bulk Rocks mix? - correct answer - Tequila, margarita sour, water
  7. Guests may order two kickers with their margarita. - correct answer - False
  8. What is a margarita kicker? - correct answer - A margarita enhancer
  1. Which are the correct liquors for Kenny's Cooler? - correct answer - Coconut Rum and Peach Schnapps.
  2. What is the garnish for red sangria/sangria margaritas? - correct answer - Lime wedge, orange, cherry
  3. How many pumps of flavoring do lemonade/tea for an adult/kids drink? - correct answer - 2,
  4. In what order do you put the ice/flavor pump? - correct answer - Pump after beverage
  5. An Island Kicker is an enhancer for Kenny's Cooler. - correct answer
    • True
  6. What ingredients are in an island kicker? - correct answer - Blue Chair Bay Coconut Rum and DeKuyper Peachtree Schnapps
  7. What is the Texas Roadhouse story? - correct answer - Hand-cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer, and legendary margaritas
  8. What does GROW stand for? - correct answer - guest right of way
  9. What is the first time guest program? - correct answer - Identifying

and WOWing guests who have never eaten at Texas Roadhouse

  1. Telling the guest your favorite item is an example of: - correct answer
    • suggestive selling
  2. What is not an example of upselling? - correct answer - refilling drinks
  3. Why is the pivot point system used? - correct answer - It prevents auctioning food, helps food runners, assists the kitchen and makes splitting checks easier
  4. Which items are needed to checkout? - correct answer - A sales report with the required signatures, all credit card receipts, and cash due or Cashlink shift report.
  5. When clocking out, what percentage of tips should be claimed? - correct answer - 100%
  6. What is the greet time for a table? - correct answer - 15 - 45 seconds
  7. What is the proper delivery time for drinks? - correct answer - 2 - 3 minutes
  1. Deliver appetizers within: - correct answer - 6 - 8 minutes
  2. Salads are delivered within - correct answer - 5 minutes
  3. Entrees are delivered within: - correct answer - 12 - 15 minutes
  4. Visiting a table within 2 minutes/ 2 bites after food is delivered is known as: - correct answer - check back
  5. When taking children's orders, always ask: - correct answer - If the adults would like the children's food to come out first
  6. What is a great way to build regulars? - correct answer - Attend to needs throughout their meal, be genuine and show appreciation and invite them back to see you
  7. What should a Server with Heart always do when greeting a table? - correct answer - Make eye contact, smile, and introduce yourself
  1. What is the proper response when you are delivering food in a section that isn't yours and a guest requests and item? - correct answer
    • Accommodate the guest's needs as if it was your own table.
  2. If a guest tells you their meal is not satisfactory, what is the proper response? - correct answer - Apologize to the guest and ask how you can correct the situation, offer and upcook, recook, or a different menu item, and notify a manager.
  3. When do you start asking a guest if they'd like a refill? - correct answer - After glass is empty
  4. What does it mean to be "check ready?" - correct answer - Having an updated/ split check
  5. When dropping the check, what should be the focus? - correct answer - Dropping the check at the appropriate time and never rushing the guest
  6. Sharing store specials and upcoming events at the end of guests' visit is a great way to get them to return - correct answer - True
  1. What are the characteristics in the Engage? - correct answer - Knowledgeable, passionate, care/concern
  2. What are the 3 characteristics in the Thank You? - correct answer - Genuine, Memorable, Grateful
  3. Card everyone who looks under the age? - correct answer - 30
  4. What are acceptable forms of ID? - correct answer - Driver's License, Passport, State Issued ID, Military ID
  5. What information do you look for when checking an ID? - correct answer
    • Expiration date, photo, birth date, condition of ID
  6. What is a visible sign of intoxication? - correct answer - Slurred speech and mood swings
  7. What is SIR? - correct answer - Size, Interview, Rate
  8. Who should be notified if a guest has had too much to drink? - correct answer - manager
  9. What are the consequences of serving a minor? - correct answer - Suspension, loss of job, fine