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Theories and Concepts in Organizational Behaviour: Enhancing Team Dynamics, Summaries of Organization Behaviour

The document "Organisational Behaviour (OB)" provides an overview of key theories and concepts in the field. It explains Tuckman's Model of team development—Forming, Storming, Norming, Performing, and Adjourning—and their importance in team effectiveness. It addresses misconceptions that hinder organizational change and offers strategies for leaders to promote rapid transformation. The Social Loafing Theory highlights reduced effort in groups due to shared responsibility and suggests ways to mitigate this. The Trait Theory of Leadership posits that inherent qualities like intelligence, self-confidence, and integrity make individuals suited for leadership roles. Lastly, it differentiates between groups, which share information without shared goals, and teams, which collaborate towards common objectives with mutual accountability. These insights are crucial for effective organizational management.

Typology: Summaries

2022/2023

Available from 07/03/2024

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Organisational Behaviour
Tuckman's Model Explained
Tuckman's model, proposed by psychologist Bruce Tuckman in 1965, outlines the stages that teams
typically go through as they develop and become productive. This model is crucial for understanding
group dynamics and enhancing team effectiveness. Here’s a detailed explanation of the five stages:
Forming: This is the initial stage where the team comes together. Members are often polite, positive,
and a bit anxious as they get to know one another.
Individuals are learning about the team’s goals, roles, and responsibilities. There is a high
dependence on the leader for guidance and direction.
Storming - This stage is characterized by conflict and competition as team members assert their
opinions and vie for positions. Disagreements and tensions may arise over goals, roles, and
procedures. This is a critical stage where the team’s ability to resolve conflicts and work together is
tested.
Norming: - During the norming stage, the team begins to resolve differences, establish norms, and
develop stronger relationships.
There is a growing sense of cohesion and cooperation. Team members start to accept each other’s
strengths and weaknesses, and constructive feedback becomes more common.
Performing: - At this stage, the team is fully functional and works towards achieving its goals
effectively and efficiently.
Roles are clear, and team members are motivated and competent. There is a high level of autonomy,
and the team can handle decision-making and problem-solving independently.
Adjourning (or Mourning):- Added in 1977, this final stage involves the disbanding of the team after
achieving its goals. Team members may experience a sense of loss as they prepare to move on to
new tasks or projects. There is often a period of reflection on achievements and experiences.
10 beliefs
Common misunderstandings that obstruct successful organizational transformation are examined in
10 Beliefs That Get in the Way of Organizational transformation. The authors believe that in order to
address both issues and build their organizations, effective leaders must move quickly and strongly.
They highlight five essential tactics that leaders can use to encourage quick change:
1. Identify the Real Problem - Understand the core issues that need addressing.
2. Build or Rebuild Trust with Stakeholders- Establish a foundation of trust to ensure support for
change.
3. Create Inclusive Conditions: Ensure all team members can thrive in the changing environment.
4.Tell a Compelling Story-Communicate the necessity and benefits of the change effectively.
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Organisational Behaviour

Tuckman's Model Explained

Tuckman's model, proposed by psychologist Bruce Tuckman in 1965, outlines the stages that teams typically go through as they develop and become productive. This model is crucial for understanding group dynamics and enhancing team effectiveness. Here’s a detailed explanation of the five stages: Forming: This is the initial stage where the team comes together. Members are often polite, positive, and a bit anxious as they get to know one another. Individuals are learning about the team’s goals, roles, and responsibilities. There is a high dependence on the leader for guidance and direction. Storming - This stage is characterized by conflict and competition as team members assert their opinions and vie for positions. Disagreements and tensions may arise over goals, roles, and procedures. This is a critical stage where the team’s ability to resolve conflicts and work together is tested. Norming: - During the norming stage, the team begins to resolve differences, establish norms, and develop stronger relationships. There is a growing sense of cohesion and cooperation. Team members start to accept each other’s strengths and weaknesses, and constructive feedback becomes more common. Performing: - At this stage, the team is fully functional and works towards achieving its goals effectively and efficiently. Roles are clear, and team members are motivated and competent. There is a high level of autonomy, and the team can handle decision-making and problem-solving independently. Adjourning (or Mourning):- Added in 1977, this final stage involves the disbanding of the team after achieving its goals. Team members may experience a sense of loss as they prepare to move on to new tasks or projects. There is often a period of reflection on achievements and experiences.

10 beliefs

Common misunderstandings that obstruct successful organizational transformation are examined in 10 Beliefs That Get in the Way of Organizational transformation. The authors believe that in order to address both issues and build their organizations, effective leaders must move quickly and strongly. They highlight five essential tactics that leaders can use to encourage quick change: 1. Identify the Real Problem - Understand the core issues that need addressing.

2. Build or Rebuild Trust with Stakeholders - Establish a foundation of trust to ensure support for change.

  1. Create Inclusive Conditions: Ensure all team members can thrive in the changing environment. 4.Tell a Compelling Story -Communicate the necessity and benefits of the change effectively.

5. Execute with Urgency: Implement plans promptly to maintain momentum. The article addresses ten beliefs that commonly obstruct organizational change, elaborating on why they are misguided and how to overcome them: 1. Meaningful Change Happens Slowly- Change requires decades or longer, based on historical perspectives. Significant change can occur rapidly when leaders commit to immediate action. Change is driven by decisive moments rather than prolonged periods. 2. We Can Do It Later - Delaying action seems less risky and more comfortable. Inaction can be costlier than taking immediate, albeit uncomfortable, steps. Leaders must recognize the urgency and act promptly to address critical issues. 3. Other People’s Time Is an Abundant, Low-Cost Resource- Leaders often misuse their colleagues' time, assuming it's plentiful. Time is a strategic resource. Effective leaders plan meticulously, prioritize tasks, and respect their team’s time, ensuring efficient use of resources. 4. We Need More Information- Complete information is necessary before making decisions. Decisions should be made with about 70% of the desired information. Waiting for complete certainty can lead to paralysis and increased vulnerability. 5. Going Fast Is Reckless- Speed in decision-making is dangerous and careless. Moving quickly can actually enhance safety by addressing issues before they escalate. Speed reduces the risk of falling behind or getting stuck in inefficiencies.

  1. Going Slowly Is Righteous -A slower, cautious approach is morally superior.Unless trust, inclusion, and clarity are lacking, slowing down can endanger the opportunity for meaningful change. Leaders must balance speed with careful assessment but avoid unnecessary delays. 7. Our People Are Stretched Too Thin - Overburdened teams require a slower pace to avoid burnout. Addressing the root causes of burnout and anxiety directly is more effective than slowing down. Solving underlying issues allows the team to operate efficiently and swiftly. 8.We Have to Be Great at Everything We Do- Organizations must excel in all areas simultaneously. Leaders must strategically underperform in less critical areas to free up resources for key initiatives. This focused excellence enables faster progress where it matters most.

Trait theory of leadership Trait theory of leadership is a framework that posits that certain individuals possess inherent qualities and characteristics that make them more suited to leadership roles. This theory suggests that these traits are stable over time and across different situations, meaning that leaders are born, not made.

1. Intelligence - Leaders often have above-average intelligence, which helps them understand complex situations, make sound decisions, and solve problems effectively. Intelligence in leaders includes both cognitive abilities (such as analytical thinking and verbal skills) and emotional intelligence (the ability to understand and manage one's own emotions and the emotions of others). eg A CEO who can analyze market trends and make strategic decisions that benefit the company. 2. Self-confidence - Self-confidence allows leaders to be assured in their abilities and decisions. This trait helps leaders inspire confidence in others, take risks, and handle stress and criticism. Self- confident leaders are typically more decisive and assertive. Eg-*: A project manager who confidently presents a new project proposal to senior executives and believes in its success 3. Determination - Determined leaders have a strong drive to achieve goals and persist through challenges. They show a high level of initiative, persistence, and energy. Determination helps leaders stay focused on their objectives and motivates their team to keep pushing forward despite obstacles. Eg: An entrepreneur who continues to pursue their business idea despite facing multiple rejections and setbacks.

  1. Integrity - Integrity involves being honest and having strong moral principles. Leaders with integrity build trust and credibility because they are seen as fair and ethical. They keep their promises and are transparent in their actions and decisions, which fosters a trustworthy and dependable environment. Example -A politician who stays true to their campaign promises and acts transparently in office, earning the trust of their constituents. 5. Sociability - Sociable leaders are good at building and maintaining positive relationships. They are friendly, outgoing, and skilled in communication. This trait helps leaders connect with their team, understand their needs, and create a supportive and cooperative atmosphere. Example- A team leader who creates a positive work environment by engaging with team members, listening to their concerns, and fostering open communication.

Difference Between a Group and a Team

The terms "group" and "team" are often used interchangeably, but they have distinct meanings in the context of organizational behavior and dynamics. Understanding the differences between the two can help in effectively managing and leading people in various settings. DefinitionGroup : A group is a collection of individuals who come together to share information, resources, and perspectives. Members may work independently and do not necessarily have a shared goal.  Team : A team is a cohesive unit where members collaborate actively towards a common goal or objective. Teams are characterized by mutual accountability and interdependent tasks.

2. PurposeGroup : The primary purpose of a group is to share information and coordinate efforts. The focus is on individual performance and goals.  Team : Teams are formed to achieve specific, collective outcomes. The focus is on collective performance and achieving a shared objective.